A MULTIFACETED PROGRAM FOR IMPROVING QUALITY OF CARE IN ICUs (IATROREF STUDY). MAITE GARROUSTE ORGEAS, MD, LILIA SOUFIR, MD, ALEXIS TABAH, MD, CAROLE SCHWEBEL, MD, AURELIEN VESIN, MSC, CHRISTOPHE ADRIE, MD, MARIE THUONG, MD, JEAN FRANCOIS TIMSIT, MD, PHD. On behalf of the Oucomerea Study Group Corresponding author and requests for reprints: Dr Maité Garrouste-Orgeas, Service de Réanimation Médico-Chirurgicale, Groupe Hospitalier Paris Saint Joseph, 185 rue Raymond Losserand, 75014 Paris, France Tel: +33 144 123 415 Fax: +33 144 123 280 E-Mail: mgarrouste@outcomerea.org, mgarrouste@hpsj.fr SUPPLEMENTAL DIGITAL CONTENT Each multifaceted safety program included three components: an on-site educational slideshow for all ICU healthcare providers, printed educational material which was a pocket card showing recommendations or advice about preventing the target medical error, and qualityimprovement sessions twice a month. The pocket cards were used for preventing the selected medical errors. They have been translated to English language for this electronic supplement. OUTLINE Figure E1. Insulin therapy in the ICU, side A page 3 Figure E2. Insulin therapy in the ICU, side B page 4 Figure E3. Prescribing anticoagulants in the ICU, side A page 5 Figure E4. Prescribing anticoagulant sin the ICU, side B page 6 Figure E5. Unplanned extubation, side A page 7 Figure E6. Accidental catheter removal, side B page 8 Table E1. Definition of medical errors page 9 Table E2. Characteristics of the 15,014 patient-days page 10 Table E3. Harms associated with medical errors in the study patients page 11-12 Table E4. Impact of the anticoagulant safety program page 13-14 Anticoagulant prescription errors were compared between the baseline period and the implementation and post-implementation periods. 2 Figure E1. Insulin therapy in the ICU, side A 3 Figure E2. Insulin therapy in the ICU, side B 4 Figure E3. Prescribing anticoagulants in the ICU, side A 5 Figure E4. Prescribing anticoagulants in the ICU, side B 6 Figure E5. Unplanned extubation, side A 7 Figure E6. Accidental catheter removal, side B 8 Table E1. Definition of medical errors Medical errors Error administering anticoagulant medication Error prescribing anticoagulant medication Error administering insulin Accidental removal of a central venous catheter Accidental extubation Definitions Anticoagulant therapy is not given as prescribed. The divergence may relate to the planning and/or execution of the prescription: drug given, dosage, preparation and administration modalities, dosing times, or dosing intervals. Failure to comply with recommendations (learned societies, department protocols, local drug committees) regarding the indications, dosage, administration modalities, contraindications, drug interactions, or laboratory monitoring of anticoagulant treatment. Insulin therapy is not given as prescribed (including as per department protocol). The divergence may relate to the planning and/or execution of the prescription: drug given, dosage, or preparation and administration modalities. Unplanned complete removal of a central venous catheter by the patient or by a healthcare worker during care or manipulation of the catheter Unplanned extubation 9 Table E2. Characteristics of the 15,014 patient-days Variables ICU 1 ICU 2 ICU 3 5890 (100) 5465 (100) 3659 (100) Mechanical ventilation 2673 (45.4) 2771 (50.7) 1531 (41.8) Noninvasive ventilation 403 (6.8) 661 (12.1) 161 (4.4) Central venous catheter 4302 (73) 3840 (70.3) 1248 (34.1) Arterial catheter 2531 (43) 2217 (40.6) 637 (17.4) Insulin (IV and subcutaneous) 4582 (77.8) 3603 (65.9) 2567 (70.2) Vasoactive drugs a 1889 (32.1) 1624 (29.7) 721 (19.7) Prophylactic LMWH 1516 (25.7) 2380 (43.5) 1605 (43.5) Therapeutic LMWH 67 (1.1) 217 (4) 241 (6.6) Prophylactic heparin 1093 (18.6) 1057 (19.3) 431 (11.8) Therapeutic heparin 1260 (21.4) 1101 (20.1) 333 (9.1) Sedatives b 3327 (56.5) 3029 (55.4) 1378 (37.7) 587 (10) 291 (5.3) 219 (48) Number of days, n (%) Procedures ≥1 day, n (%) Treatments ≥ 1 day, n (%) Renal replacement therapy, n (%) LMHW, low-molecular-weight heparin. a Adrenaline and noradrenaline b Benzodiazepines and opioids 10 Table E3. Harms associated with medical errors in the study patients Medical errors Anticoagulant prescription errors, n=204 Anticoagulant administration errors, n=79 Insulin administration errors, n=8142 Accidental removal of a central venous catheter, n=28 Unplanned extubation Accidental extubation, n=15 Self-extubation, n=52 Symptoms a Hemorrhage Hematoma Arterial thrombosis Venous thrombosis Pulmonary embolism Other No consequence Hemorrhage No consequence 3 1 1 2 7 7 191 1 78 Hypoglycemia ≤54 mg/dl Hyperglycemia ≥200 mg/dl Coma No consequence No consequence Hematoma Hemorrhage Death b 138 1225 1 6780 20 1 3 1 Oxygen saturation <80% Aspiration No consequence Oxygen saturation <80% Cardiac arrest No consequence Additional treatment a Transfusion 4 Surgical treatment 2 No treatment 200 Transfusion Surgical treatment No treatment Monitoring reinforced No treatment 1 1 78 2 8140 Transfusion Insertion of another catheter Other No treatment 3 8 1 17 5 5 7 Re-intubation NIV Oxygen Antibiotics No treatment 12 2 4 1 1 11 1 41 Re-intubation NIV Oxygen Expanders 20 4 20 3 11 Cardiac massage No treatment 1 18 CVC, central venous catheter; NIV, non-invasive ventilation. a For each adverse event, the consequences and treatment were predefined. Some adverse events had more than one consequence and/or treatment. b The death was due to cardiac arrest following accidental catheter removal due to a fall. 12 Table E4. Impact of the anticoagulant safety program. Anticoagulant prescription errors were compared between the baseline period and the implementation and post-implementation periods. Study period Baseline OR (95%CI) a No MEs MEs N (%) N (%) 1614 120 (93.1) (6.9) 228 (89.1) 28 (10.9) 1 704 (93.5) 49 (6.5) 0.49 (0.28-0.86) 332 (92.5) 27 (7.5) 0.49 (0.26-0.90) OR (95%CI) a P value OR (95%CI) a P value P value observational period b 256 ICU stays Before 0.0026 1 implementation 753 ICU stays During 0.99 (0.57-1.73) 0.97 1 implementation 13 359 ICU stays After 350 (95.6) 16 (4.4) 0.26 (0.12 -0.54) 0.53 (0.25-1.12) 0.10 implementation 366 ICU stays MEs, medical errors; OR, odds ratio; CI, confidence interval; ICU, intensive care unit. a Hierarchical logistic regression (centre-patient) adjusted on factors significantly associated with occurrence (ICU stay length, heparin treatment, presence of a venous catheter, and presence of a chronic cardiovascular disease defined by the Knaus classification [14]). The AUC value of 0.838 (95% CI: 0.79-0.88) indicated good explanatory power of the adjustment model. b Baseline period between January, 1, 2007 and February, 1, 2007, during which the ICU staff members were not aware of the study. 14