It all started July 8, 2008…

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The BIDMC ICU PFAC
Yesterday, Today and Tomorrow
“When you go to walk in to the ICU there are 8 signs
on the door that says “NO” “NO” “NO “NO”…
That’s my mother and for her to have access to me
whenever she wants or needs me feels much more—
the doors should say come in, and the visiting hours
should be gone and I should be part of the care.”
“If we could have had rounds together, in
the room with my mom…planning the
care together...I think it would have been
better.”
“I would point very quickly to the
physical environment. I think that the
waiting rooms are—our whole family
lived in the waiting room for 5 days
and nights. There is no comfort
there.”
“The waiting room--it’s not
comfortable at all…families need to
stay overnight….You need something
inviting and warm and feels like it
takes care of everyone in the facility.”
Projects
Influenced by the ICU PFAC
Intensive Care Website for Patients
and Visitors
Family Meeting Brochure
Early Mobility Handout
Committee Involvement
• Critical Care Experience taskforce
• Critical Care Executive Committee
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