Module: 3
Trading with medical devices and assistive
technologies
ITEM
CONTENT
Aims and Overarching
Objectives of the
module
1. The trainees will obtain knowledge about main principles
of trading and what are the key principles for organising
and conducting the trading with medical devices/assistive
technologies for clients with disabilities.
2. Learners will also know how to pricing the goods and
products they offer.
3. The trainees will receive knowledge on types of
commercial transactions and thus will be able to choose
the most suitable and less expensive transaction.
4. The trainees will obtain skills for effective products’
presentation and the ways for their attractive
merchandising.
5. Upon successful completion each trainee will get up to
date information about business etiquette, preparation of
offers, making orders and inquires.
6. Each trainee will obtain knowledge and competence for
usage of various and the most commonly used medical
devices and assistive technologies presented in categories
per disability.
Summary of the module Summary:
content and table of
content items
The content of the module covers key topics from the two
main areas of economic activities e.g. trade and trading with
medical devices and assistive technologies.
The first part gives general information and guidelines for the
nature of trade, its main principles, and types of commercial
deals and pricing of commodities.
It follows by practical products’ presentation and
merchandising methods which ensure the sales’
increasement.
The module provides instructions on receiving goods, their
storage and maintenance. The idea behind this topic is to
ensure that the offered goods and products are saved in a way
that allows keeping their qualities, characteristics and
accuracy.
Another key element of the training module is the business
etiquette as important aspect in interactions among clients
and other key players.
This project (540170-LLP-1-2013-1-TR-LEONARDO-LMP) has been funded with support from the European Commission. This
publication (communication) reflects the views only of the author, and the Commission cannot be held responsible for any
use which may be made of the information contained therein.
The next main part of the module is dedicated to particular
medical devices and assistive technologies splited into
categories per disability. As criteria for the selection of these
devices and technologies the authors used the official national
regulations on governmental financial support for provision
of such as it was described in partners’ comparative need
analysis report (WP2).
The module ends with practical exercises and control
questions which will ensure that the trainees process the
training content and acquire practical skills and competences
toward trading with medical devices and assistive
technologies.
Table of content:
3.1. Main principles of trading
3.2. Types of commercial transactions - deals
3.3. Price and pricing
3.4. Products’ presentation methods
3.5. Merchandising as method for increasing of sales
3.6. Receiving goods and their storage
3.7. Methods for management of stored goods
3.8. Business etiquette (oral and written)
3.9. Preparation of offers
3.10. Making orders and inquires.
3.11. What is medical device?
3.12. What is assistive technology?
3.13. Medical devices/ assistive technologies for mobility
impaired clients
3.13.1. Prostheses for upper and lower limbs
3.13.2. Orthoses and orthopedic devices
3.13.3. Orthopaedic shoes
3.13.4. Crutches
3.13.5. Wheelchairs
3.13.6. Canes
3.13.7. Toilet/Bath chair
3.13.8. Walkers
3.13.9. Anti-decubitus mattresses and pillows
3.13.10.
Corsets and collars
3.13.11.
Orthopaedic accessories
3.14. Medical devices and assistive technologies for
visually impaired clients
3.14.1. Eye prostheses
3.14.2. Glasses
3.14.3. Magnifiers
3.14.4. White canes
3.14.5. Talking thermometers
3.14.6. Talking watches
This project (540170-LLP-1-2013-1-TR-LEONARDO-LMP) has been funded with support from the European Commission. This
publication (communication) reflects the views only of the author, and the Commission cannot be held responsible for any
use which may be made of the information contained therein.
Glossary
3.14.7. Text recognition software
3.14.8. Screen readers
3.14.9. Alternative keyboards and mouse
3.15. Medical devices and assistive technologies for
hearing impaired clients
3.15.1. Hearing aid
3.15.2. Voice recognition software
3.16. Medical devices and assistive technologies for
speech impaired clients
3.16.1. Speech apparatus
3.16.2. Writing aid software
3.17. Medical devices and assistive technologies for
clients with hidden disabilities (medical
conditions)
3.17.1. Glucometers
3.17.2. Breast prosthesis
3.17.3. Wigs
3.17.4. Thermometers
3.17.5. Blood pressure meters
3.17.6. Catheters
3.17.7. Stoma products
3.17.8. Urine test strips
3.17.9. Incontinence products
3.18. Products covered by social security financial
support
3.19. Practical exercises
3.20. Control questions
Term
Explanation
Trade
Trade is the transfer of the ownership of
goods or services from one person or entity
to another in exchange for other goods or
services or for profit. Trade is sometimes
loosely called commerce or financial
transaction or barter. A network that allows
trade is called a market.
Price
Price is the quantity of payment or
compensation given by one party to another
in return for goods or services.
Pricing
Pricing is the process of determining how
much value the company would receive in
exchange for its product or service.
Business
The set of written and unwritten rules of
This project (540170-LLP-1-2013-1-TR-LEONARDO-LMP) has been funded with support from the European Commission. This
publication (communication) reflects the views only of the author, and the Commission cannot be held responsible for any
use which may be made of the information contained therein.
etiquette
conduct that make business interactions run
more smoothly.
Merchandising The activity of promoting the sale of goods at
retail. Merchandising activities may include
display techniques, free samples, on-the-spot
demonstration, pricing, shelf talkers, special
offers, and other point-of-sale methods.
Medical device A medical device is an instrument, apparatus,
implant, in vitro reagent, or similar or related
article that is used to diagnose, prevent, or
treat disease or other conditions, and does
not achieve its purposes through chemical
action within or on the body.
Mainstream
technology
The term “mainstream technology” has no
statutory definition or precise technical
meaning. As the term is used here, it refers to
any technology that is intended for general
use rather than for use entirely or primarily
by people with disabilities. Mainstream
technologies include such disparate items as
personal computers, kitchen gadgets and
appliances, cash machines, automobiles, cell
phones, alarm clocks, trains, microwave
ovens, and elevators (Marilyn J Field and Alan
M Jette. Institute of Medicine Committee on
Disability, 2007).
Assistive
technology
The term “Assistive technology” device as
“any item, piece of equipment, or product
system, whether acquired commercially,
modified, or customized, that is used to
increase, maintain, or improve the functional
capabilities of individuals with disabilities”
(29 U.S.C. 3002). Assistive technologies can
be subdivided to distinguish many kinds of
products. For example, personal assistive
devices—such as canes, scooters, hearing
aids, and magnifying glasses—act, essentially,
as extensions of a person’s physical
capacities. They often move with the person
This project (540170-LLP-1-2013-1-TR-LEONARDO-LMP) has been funded with support from the European Commission. This
publication (communication) reflects the views only of the author, and the Commission cannot be held responsible for any
use which may be made of the information contained therein.
from place to place. Adaptive assistive devices
make an inaccessible mainstream or general
use device usable by a person with a
disability, although usually at additional cost.
One example is the computer screen reader,
which allows people with low vision to hear
what is shown on a computer screen, for
example, text documents.
Commercial
transactions
Software
N.B.
Training workload
Previous knowledge
required
Educational resources
required
Learning pathways
Learning outcomes
upon successful
completion of the
An interaction between two or more parties
in which goods, services or something of
value is exchanged for remuneration. Some
aspects of commercial transactions, such as
truthful
representation
and
contract
provisions, are governed by law.
Computer software, or simply software is any
set of machine-readable instructions that
directs a computer's processor to perform
specific operations
The glossary will be extended upon completion
of the module content.
1.
2.
3.
1.
2.
3.
4.
5.
Theoretical part (hours): 70 hours
Practical part (hours): 20 hours
Assessment (hours): 2 hours
Good communication skills.
Negotiation skills.
Basic ICT skills.
Ability to cooperate with others.
Positive attitudes and ability to express empathy towards
people with disabilities.
6. Basic knowledge in the field of customers services in
particular.
7. Basic knowledge in trading.
8. Basic information about goods.
1. PC, laptop or tablet.
2. Internet access.
3. E-mail account
1. Face to face: 30 hours
2. E-learning: 40 hours
3. Practice: 0 hours
4. Internship: 20 hours
Knowledge
1. Basic principles of trading.
2. Types of trading deals.
This project (540170-LLP-1-2013-1-TR-LEONARDO-LMP) has been funded with support from the European Commission. This
publication (communication) reflects the views only of the author, and the Commission cannot be held responsible for any
use which may be made of the information contained therein.
module
3. Price and pricing.
4. Methods for presenting products.
5. Methods for optimizing sales.
6. Receiving and preserving merchandise.
7. Methods of managing storage merchandise.
8. Requirements for preparation of offers.
9. Requirement for implementation of orders and enquiries.
10. Knowledge for medical devices and assistive technologies.
11. Types of medical devices / assistive technologies:
- for clients with mobility impairment (types prosthesis,
crutches, wheelchairs, walkers and etc..)
- for clients with visual impairment
- for labour readjustment clients
- for clients with speaking impairments
- for clients with hidden disabilities
Skills
1. Applies appropriate methods guaranteeing sales.
2. Manages correctly and with accordance with the
regulations trading with medical devices and assistive
technologies for clients with disabilities.
3. Effectively promotes companies products.
4. Prepares offers, takes orders and enquiries following the
rules of trading.
5. Offers medical devices in accordance with clients’ needs,
informs the client for potential risks that may occur in result
of the use of inappropriate means.
6. Implements financial activities connected with payments.
7. Works with information communication technologies (ICT)
3.
ECVET/ECTS points
Assessment (type)
Competencies
1. Stores merchandise in a way to preserve its characteristics
and qualities.
2. Offers medical devices and assistive technologies in
accordance with the individual need of the client.
3. Implements rentable deals.
4. Researches the market and consults the clients.
5. Implements strictly financial operations, connected with
sales payments.
6. Works with ICT
ECVET= 15 points
ECTS = 3 credits
Control tool
Quiz
Control questions
This project (540170-LLP-1-2013-1-TR-LEONARDO-LMP) has been funded with support from the European Commission. This
publication (communication) reflects the views only of the author, and the Commission cannot be held responsible for any
use which may be made of the information contained therein.