References for Business Research Methods: Chapter 8 Statistics Netherlands (CBS), the official statistical bureau of the Dutch government offers free online access to information at www.cbs.nl/statline. 1 2 Advertisement in Business Week, 28 June 1999, p. 3. ‘Lots of online brokers say they are number one. Here’s what some of the industry sources have to say’, Schwab.com, 1 January 2001 (http://www.schwab.com/SchwabNOW/SNLibrary/SNLib132/ SN132mainAwardsAndRatingsHome/). 3 R. Srikant and R. Agrawal, ‘Mining sequential patterns: generalizations and performance improvements’, Proceedings of the 5th International Conference on Extending Database Technology, Paris, France, March 1996. 4 B. DePompe, There’s Gold in Databases, CMP Publications, 8 January 1996 (website: http://techweb.cmp.com/iwk). 5 Table adapted from DIG White Paper 95/01, ‘An overview of data mining at Dun & Bradstreet’, Data Intelligence Group, Pilot Software, Cambridge, MA, September 1995. 6 7 DePompe, CMP Publications (website: http://techweb.cmp.com/iwk). ‘Data mining: plumbing the depths of corporate databases’, ComputerWorld Customer Publication, insert in ComputerWorld, 12 April 1997, pp. 6, 18. 8 The section on data-mining techniques was adapted from Bruce Moxon, ‘Defining data mining’, DBMS Data Warehouse Supplement, DBMS Online (August 1996), http://www.dbmsmag.com; Mark Kantrowitz, Erik Horstkotte and Cliff Joslyn, ‘Fuzzy logic FAQ’, http://comp.ai.fuzzy newsgroup; DIG White Paper 95/01 and FAQ on data-mining (website: http://www.rdnuggets. com/faq/). 9 10 Information Discovery Inc. (website: http://www.idi.com). 11 SAS Institute Inc., ‘Data mining’ (website: http://www.sas.com). 12 Exhibit 8.5 was adapted from SAS Institute Inc., ‘Data mining’ (website: http://www.sas.com).