SONJAYY GUPTAA
 Ajmer, 305004, Rajasthan, India
 +91 982 8572928
 sonjayyguptaa@gmail.com
CLINICAL RESEARCH/ MEDICAL & HEALTHCARE SERVICES
Seeking a challenging position across the industry which would give me the opportunity to utilize my skills for development of
professional / personal goals & organizational objectives
PROFILE
Adroit, competent & diligent Professional with experience of over 20 years in the areas of Hospital & Healthcare Administration,
Clinical Research, Clinical Trial Procedures, Standard Operating Procedures (SOPs), Protocol, Good Clinical Practice (GCP), Medical &
Claims Investigation, Third Party Administration, Patient Recruitment Strategies, Medical Reviewer, Health Care Analysis and other
relevant regulatory requirements. Well versed in clinical data building, conducting clinical trials, designing data management plan,
data updating and review, in-house clinical monitoring and preparing structured project report with due inferences. Excellent
liaising & networking skills with leading physicians and various patients. Strong analytical and communication skills, resourceful with
the ability to mingle with people easily and manage things amicably
Functional Competencies
 Expertise in carrying out clinical research on new & existing chemical entities and formulations used for treatment Diabetes
Mellitus Type 2
 Skilled in serving as emergency & critical cases expert for foreign patients by conducting rescue and repatriation operations,
Ambulance transfer, Hospital treatment, Billing, payments etc ; successfully treated over 1000 foreign patients till date
 Functioning as an Expert Medical Coordinator & Mediclaim Investigator to Health Insurance Companies and investigating critical
cases of claims as well as checking its authenticity.
 Guiding the processes of Clinical research, Site management ,Research Staff and patient recruitment, Ethics Committee
formation, member selection, scheduled meetings, project submission, approvals etc.SAE, AE’s, Drug safety reporting and
related communication with concerned authorities.
 Awarded in clinical research for best patient recruitment (Invited for Dr. Falk Pharma Symposium held in Mainz, Germany)
CAREER GLIMPSE
PAREXEL INTERNATIONAL CLINICAL RESEARCH ORGANIZATION
Jan’10 – Jun’12
Clinical Research Physician














Responsible for the Identification of potential investigators/Sites and ongoing review/ development, Identification of potential
independent review board and ongoing review/development and for conducting ICH GCP,ICMR/DCGI guidelines, study specific
training on regular basis at the sites.
Responsible for assisting in the setup of patient and investigator information within the Clinical and Integic systems. Involved in
Writing and updating the data management plan and other key trial documents.
Administrated clinical data management process for multiple, simple or complex trials & projects to their successful conclusion.
Ran ancillary programs (diagnostics, special listings, and reconciliation discrepancy listings) used to support the review of clinical
trial data. Identifies tools and methods to improve or facilitate manual review process.
Maintained full accountability and reconciliation of Clinical Trial Materials.
Responsible for entire documentation related to regulatory procedures, archiving them at the end of the trials.
Administered & provided protocol and related study training to assigned site team and establishes regular lines of
communication with sites to manage ongoing project expectations and issues.
Strived towards retaining patients by offering them best in class services
Streamlined the consent process( Verbal and Documented)
Verified the patient diary cards and ensuring updating of patient records in an optimum manner.
Accountable for collecting & analysing lab samples
Supervised the drug safety & web based reporting
Handed data collection for crucial projects.
Created and maintained appropriate documentation regarding site management, monitoring visit findings and action plans by
submitting resolving monitoring / audit visit reports and other required study documentation.
SCIO HEALTH ANALYTICS
Dec’13 – Feb’14
Physician Reviewer of U.S patient hospital health records review & analytics for U.S biggest health insurer-“HUMANA”




Trained by eminent American Doctors and Registered Nurses on. U.S Patients hospital records.
Trained on reading, summarising, analysis and interpretation of U.S patient’s records.
Trained on Millimen guidelines, interpretation and final conclusion of records.
Interrelated and analysed 850 U.S hospital records with 95% accuracy.
P.R HOSPITAL & RESEARCH CANTER, AJMER
since Jan’00
Administrator & Clinical Research Physician
Major Projects
 Insight Study - D.M type 2, Client - Norwich Clinical Research Pvt. Ltd.
 Profuse Watery Diarrhoea in Adults, Client - Glenmark Clinical Research Pvt Ltd
 Infectious/ Traveller’s Diarrhoea in Foreign Travellers, Client - Parexel Clinical Research Pvt. Ltd.
 Protocol No: RIT/AID; Participated in global clinical trial Phase 3 on foreign travellers diarrhoea conducted by multinational CRO
- PAREXEL International Clinical Research Pvt. Ltd, Bangalore. Invited by sponsor Dr. Falk Pharma Gmbh, Germany and attended
Symposia on Diseases & treatment in Gastroenterology in Mainz, Germany (October 2012)
 Protocol No: C003 ; Involved in Phase 3 clinical trial of profuse watery diarrhoea in adults conducted by CRO- GLENMARK Clinical
Research Pvt. Ltd., Mumbai
 Protocol No: NIS-CIN-XXX-2011/3; Contributed in clinical trial and safety survey of existing chemical formulations & drugs used
in treating Diabetes Mellitus Type 2 INSIGHT study conducted by CRO-NORWICH Clinical Research Pvt. Ltd, Bangalore
STAR HEALTH & ALLIED INSURANCE COMPANY LTD., INDIA
BAJAJ ALLIANZ HEALTH INSURANCE COMPANY LTD, INDIA
since Jul’09
since May’07
Panel Medical Officer, Pre-Policy Health Check-up Medi Claim Investigator, Field visit reporter & Fraud Management









Planning, organizing and directing the professional medical services program, consisting of all primary and specialty services for
in-patient, out-patient, preventive and wellness programs
Handling patients with physical examination, undertaking routine & diagnostic investigations.
Ensuring administration of appropriate drugs to patients and handling patient counselling sessions.
Counselling patients and attendants about the clinical condition, plan of management and progress of the patients periodically
and as required
Overall in charge of the Policy servicing section- all related servicing aspects including underwriting for revival of policies,
assignments, settlement of claims customer services etc.
Ensuring facilitated adherence to statutory compliances, policies and procedures as per the company’s norms and statutory
provisions.
Initiating cases on field for investigation of claims and following up with the claim coordinators regarding case details
Communicating with doctors/hospitals for providing documentary proofs for accessing genuinity of claims
Conducting Analysis of consolidated claims summary in various aspects viz. cashless, reimbursement, ailment, age band,
amount band.
MEDICAL & HEALTHCARE SERVICES


Functioning as General Practitioner, Family Physician, Healthcare services provider, Medical administrator of Primary healthcare
centre.
Served as 24/7 Medical services provider to multiple overseas travel, health insurance companies, medical assistance
companies and Third party Administrators abroad & India
HEALTH INSURANCE & THIRD PARTY ADMINISTRATOR / INTERNATIONAL INSURANCE - FOREIGN PATIENTS










since Dec’99
Offered 24/7 International medical provider services to various multinational overseas travel, health insurance companies &
medical assistance companies
Serving as 24/7 Emergency Medical Assistance Provider ( rescue & repatriation) expert for Indian / Overseas medical assistance
companies & Third party administrators.
Dealing with International patient emergency & elective specialty hospital treatment and International patient outdoor medical
services in various network hospitals in India
Insurance claim fraud investigation, Patient and Hospital record verification, Field visit report preparation.
PHARMACEUTICALS & CLINICAL RESEARCH

since Dec’99
since Dec’09
Dealing with local and central regulatory bodies
Participating in study, documentation and Drug safety reporting, etc.
Looking after maintenance of research site and its personnel’s recruitment as well as their functioning
Managing Electronic Data Capture and handling filling & IVRS of new pharmacological Investigational products
Heading selection of members for Ethics Committee, organising periodic meetings and looking after project submission & approvals
Assisting in Phase 3 clinical trials conducted and audited by multinational CRO
Awarded, Invited & Attended Dr. Falk Pharma, Germany Gmbh Symposium on Diseases in Gastro Enter logy & Treatment held
in Mainz, Germany in September 2012
ACADEMIA
MBA/PGDM (Hospital & Healthcare Management), 2005, Indian Institute of Health Management and Research, IGNOU New Delhi
MBBS (Medicine), 1993, J.S.S. Medical College, Mysore, Karnataka, University, India
Certifications
 Family Planning
 ICH-GCP
 HIPPA
IT Skills - Computer software- Electronic Data Capture, MS Office & Internet Applications
Date of Birth: 14th July, 1967
References: Available on Request