THE LEADERSHIP WORKSHEET (SELF-ASSESSMENT) Individual Activity: Think of some employee issues you may have struggled with over the last year and honestly assess what you would like to develop more skills in to make those issues easier in the future. Also identify what areas where you excel and would not gain any additional skill in investing time learning. A rating of “1” is the lowest score and “5” is the highest. (1) How would you rate the Communication your ability to communicate with your employees on a regular basis? Do you believe you communicate in regularly scheduled staff meetings and one on one with all your staff effectively? Rate: 1 2 3 4 5 (2) How would you rate your ability to hold employees on your staff Accountable? Do you clearly define and communicate the task to employees. Are your employees clear about your expected outcome for the task? Do you set up process assessment of progress before the task is due? Rate: 1 2 3 4 5 (3) How would you rate your ability to Delegate to employees in a way that ensures team members know exactly what is expected of them? Are you delegating to streamline the workflow? Rate: (4) 1 2 3 4 5 How would you rate your ability to Maintain and Enhance Work Processes in your area? Do you have a method to communicate process change to your staff and educate new employees on the standard processes? Do you routinely look for enhancements to your teams processes for more effective and efficient work processes? Rate: (5) 1 2 3 4 5 How would you rate your knowledge of Performance Management and how to use the techniques to help employees improve their work performance? Do you set goals for employees and monitor their progress throughout the year? Do you communicate regularly with your employees on how they are performing in the job to help them succeed? Rate: (6) 1 2 3 4 5 How would you rate your ability to have Effective Conflict Conversations when an employee brings conflict to the discussion? Do you address conflict situations in a timely manner and determine what the true issue is to be resolved? Do you secure agreement around the issue and the how it will be improved? Rate: 1 Proceed to the next page for interpretation 2 3 4 5 INTERPRETING THE LEADERSHIP SCORES Individual Activity: If you rated yourself a “4” or less in any of the six areas review the action steps below that will help guide you to identifying the areas you would like to develop to help you determine what type of development you would like to target to help enhance your leadership skills. Check all the steps you’re not presently doing and the areas you want to develop skills in. Employee Communication Performance Management Communicate with employees Communicate expectations of job on a daily basis one on one Schedule and hold efficient performance and work behaviors Work with employees on stretching Effective Conflict Conversations Develop my ability to ask questions and listen to the employee in anger Evaluate the three sides to the meetings with team on a their goals each year to support their regular schedule continued value to the organization story before making and team judgments. Keep the team informed as information changes and Address employee performance and Address all conflict situations situations change in a timely behaviors that are not meeting immediately without allowing manner expectations in a too much delay Clearly hold employees and the team accountable for the pre-disciplinary discussion Evaluate employee performance or Learn the skills to allow the angered employee to assess new communication behaviors that are below the situation and guide them expectations expectations and document it in to the possible solution appraisals for improvement Start securing agreement from the employee on how the situation will be handled Accountability Delegation Maintaining and enhancing Work Processes Define what needs to be done Clearly communicate the employees Identify opportunities to responsibility to the know what is streamline processes for Communicate what needs to be completed expected of them expectations delegation decisions efficiency and effectiveness Confirm understanding of my Streamline the workflow through my Communicate process Start setting up process assessing progress Set standards for the team about the importance of accountability Give clear directions to employees on implementing and executing their delegated responsibilities Fairly develop the skills of other employees through delegated opportunities to begin cross training opportunities enhancements to all team members to standardize Periodically check that all employees are following the processes Establish a method to train new employees on processes