Concurrent Session Series E –Friday, 10:00 am to 11:30 am E1 Forgiveness: The Ultimate Tool of Conflict Resolution Is there a role for forgiveness in the practice of law and dispute resolution? In this highly litigious culture, can we even consider the topic? If, in the context of a litigated case, your client wanted to forgive the other side, how would you respond? Would you ever suggest it? As a mediator, would you ever suggest that the parties consider forgiveness, and if so, how? These questions and more will be addressed by three highly-esteemed panelists including Dr. Frederic Luskin, Ph.D., leading expert and best-selling author on forgiveness, Robert W. Plath, Attorney and Founder of the Worldwide Forgiveness Alliance, and Dana Curtis, distinguished mediator and mediation teacher, and program moderator, Eileen Barker, mediator and teacher of mediation and forgiveness. The panelists will share their expertise about forgiveness and discuss the role that forgiveness can and should play in the legal field. Learn how and why forgiveness can be the key to truly resolving conflict and obtaining good results, as well as making life easier and less stressful for parties, attorneys and neutrals alike. Eileen Barker, Barker Mediation, San Rafael, CA Dana Curtis, Dana Curtis Mediation, Sausalito, CA Frederic Luskin, Ph.D., Stanford University Forgiveness Project, Palo Alto, CA Robert W. Plath, Worldwide Forgiveness Alliance, Mill Valley, CA E2 Analyze This! and Do It Ethically The Task Force on Improving Mediation Quality reports that parties and their attorneys believe analytical assistance from the mediator (e.g. evaluative or directive techniques) is one of four essentials to high quality mediation. This presentation will address whether mediators can provide such assistance while remaining true to the Model Standards of Conduct for Mediators. The panel will discuss: 1) how applicable law and ethical guidelines affect various kinds of analytical assistance mediators might provide; 2) research on “prospect theory” which may suggest that mediators could inadvertently promote unfair settlements; 3) the duty to refrain from giving legal advice; and 4) the importance of the convening stage in mediation, to plan appropriate techniques for a particular case. Michael P. Carbone, ADR Services, Inc., San Francisco, CA Ruth V. Glick, , Burlingame, CA Marnie Huff, Margaret Huff Mediation , Nashville, TN Roger Wolf, University of Maryland, Baltimore, MD E3 Weinstein International Fellows - A Visitor's View of ADR in the U.S. The Weinstein International Fellowship Program, inaugurated in 2008, provides opportunities for outstanding ADR professionals from diverse countries to observe and study the practice of ADR in the U.S. Their activities vary but include observing mediations at multiple JAMS centers, visiting court ADR programs, and interviewing community mediators, all for the purpose of advancing dispute resolution in their home countries. Some of the fellows will also be participating in LLM-ADR programs at American law schools. Six of the first Weinstein fellows will attend the ABA conference as a component of their U.S. visit. We hope that all six will be allowed to present their observations of ADR practice in the U.S. as compared to available ADR processes in their home countries (will choose four if necessary). The program will begin with a brief introduction of the Weinstein International Fellowship, primarily through an 8minute, professionally-prepared video that provides background information about the selected fellows and their expectations at the beginning of their visit. The six fellows will speak about their experience after several months observing mediations across the U.S. Because each of these fellows has extensive ADR experience in their home country they will be able to offer unique insights and comparisons. Badri Bhandari, Nepal Ximena Bustamante, Ecuador Tsisana Chamlikashvili, Russia Jay Folberg, JAMS Univ. San Francisco School of Law, San Francisco, CA Orouba Qarain, Jordan Srdan Simac, High Commercial Court of the Republic of Croatia E4 Innovating Justice: Lessons Learned from the Field in Dispute Resolution System Design Dispute resolution has often found its footing at the forefront of systems innovation, even as justice is effectuated in the shadow of the law. A critical question for dispute resolution systems designers is: Does innovation promote justice or merely produce administrative efficiency? This session will examine innovation and explore 'lessons learned' in dispute resolution system design and justice. The panelists conduct research and practice in diverse settings: community, court systems, and special education. We will analyze systems design in different contexts, discuss their relationship to various theories of justice, and examine data on system performance. Timothy Hedeen, Kennesaw State University, Kennesaw, GA Philip Moses, National Center on Dispute Resolution in Special Education (CADRE), Eugene, OR Donna Shestowsky, University of California, Davis - School of Law, Davis, CA E5 Stories Mediators Tell Stories are powerful! Their capacity to engage listeners and to generate understanding is immense. Veteran mediators in this session will talk about a case (or a fictionalized version of a case if confidentiality requires) designed to make a point regarding mediation's potential to shift parties towards more constructive engagement with one another. An opportunity for audience questions and interactions will follow each story. Russell Brunson, Peninsula Conflict Resolution Center, San Mateo, CA Eric Galton, Lakeside Mediation, Austin, TX Lela Love, Benjamin N. Cardozo School of Law, New York, NY Margaret L. Shaw, JAMS, New York, NY E6 When They Want to Walk Out: How to Get Beyond the Predictable Impasses of Positional Bargaining in the Settlement of Civil Litigation The impasses are as numerous as they are predictable: The parties threaten to walk out, send the mediator back to the other party to get a "realistic number", or make low/high ball proposals in retaliation for the other party's miniscule move. We will present demonstrations of how mediators can deal with "insulting offers" and "bad faith proposals" using classical, problem solving methods, instead of the directive techniques that have become associated with civil court mediation. This session will be a practical skills seminar using presentations, demonstrations and interactive discussions with the audience. Andy Little, Mediation, Inc., Chapel Hill, NC E7 Yin & Yang, East & West in the Culture of Mediation: Singapore Lessons in Seeing, Understanding and Respecting Cultural Attitudes, Behaviors, Interests and Priorities to Facilitate Resolution Diverse, experienced mediation professionals from Singapore's Supreme Court, Vietnam's Ministry of Justice, a Canada University ADR professor's field work in Laos and a US mediator and international mediation teacher's Vietnam mediation teaching and training share practical real-life experiences and lessons on seeing, understanding and respecting key cultural aspects, attitudes, behaviors, interests and priorities in international and domestic mediation in those countries, and offer valuable practical cultural insights and tips for mediation users and practitioners in any environment. The session will be highly interactive and collaborative among the panelists and attendees to maximize the shared learning experience about key cultural elements in mediation, both elements that can impede resolution and elements that can facilitate resolution. The emphasis will be on practical experience, learning and value for attendees. Charles W Crumpton, Crumpton & Hansen, Honolulu, HI Hoang Oanh Dang, Vietnam Ministry of Justice, International Cooperation Dept., Hanoi, Vietnam Cornie Ng, Singapore Supreme Court, Singapore Stephanie Stobbe, University of Winnipeg, Winnipeg, Canada E8 Hate Hurts: Recognizing Hate and Managing Its Effects This program is developed around the “taxonomy of hate” developed by Robert J. Sternberg of Yale University (“cool hate” to “burning hate”). It looks at each of the 7 forms of hate included in that taxomony, associated communication patterns, and responses that help open new paths of healing, dialogue and resolution. Participants will learn not only to recognize patterns of hate, they will learn practical skills and also review resources that will help them in both responding to and preparing for conflicts where hate is or may be a factor. This program is applicable to both neutrals and advocates and to workplace and community disputes. We recognize that this is an unusual program and a difficult subject. We also think it is a much needed program that presents a framework that is inclusive, thought provoking, and very valuable for working through difficult issues. We have presented variations of this program to diverse groups and received a positive response. We would be willing to review the basic taxonomy and discuss our approach with members of the selection committee through the GoToMeeting Platform if you have any questions. Dave Overfelt, Law Offices of S.J. Read, Columbia, MO Sarah Read, Law Offices of S.J. Read, Columbia, MO E9 Taming the E-Discovery Beast: How to Cost Effectively Deal with E-Discovery in Employment ADR Cases Legal cost arising out of employment disputes can be daunting. As electronic communication dominates the workplace, document retention issues and electronic discovery are cutting edge issues facing HR, IT and legal professionals. The volume of information relating to these disputes, and the burden of producing that information in government investigations and private litigation can be extremely expensive. Legal clients will inevitably feel the pinch when compelled to produce in discovery massive volumes of electronically stored information (ESI). This program will focus on the ethical obligations involved with the discovery process to assure that a client's ESI is properly stored and maintained and how the use of ADR allows parties to narrow considerably the amount of information that needs to be produced, thereby saving substantial legal expense. The panel will work through a Case Study involving a former employee's claims for wrongful discharge and discrimination. The program will contrast the costs and efficiencies of the electronic discovery process in ADR proceedings with traditional litigation. The audience will hear from the perspective of an attorney specializing in these issues; from a seasoned and experienced General Counsel on experience managing the budget on these matters, and practical considerations at the workplace; and from an ADR professional, each emphasizing the efficiencies that can be brought to bear through the use of ADR. John English, American Arbitration Association, San Diego, CA Fran Griesing, Griesing Law LLC, Philadelphia, PA Patricia McQuater, Solar Turbines (a Caterpillar Company), San Diego, CA E10 Advocacy in International Commercial Arbitration: What You Don’t Know Will Hurt You (And Your Client) This session provides a pragmatic “insider’s guide” to advocacy in international commercial arbitration as well as information about the specialized source materials in this growing field of law. Until recently, the field of international commercial arbitration was populated entirely by specialists who knew the sources and strategies for researching relevant authorities. The situation has changed, with more general practitioners entering this highly profitable market. Although newcomers may have expertise in litigation or domestic arbitration, they do not realize how different international arbitration is from other forms of dispute resolution. This will not only hurt these lawyers’ ability to research the relevant issues, it will also affect the way they present research to the arbitrators. Too often this lack of specialized expertise affects debate on the merits. This program cures the knowledge gap between experienced and inexperienced international counsel by (1) teaching the special techniques associated with research in this field and (2) identifying the special materials used by expert practitioners and arbitrators. The course is appropriate not only for those who already have an international caseload, but for practitioners and arbitrators who want to get into this growing field. This course is suitable for lawyers of all levels. Darla W. Jackson, Oklahoma City University Law Library, Oklahoma City, OK SI Strong, Center for Study of Dispute Resolution/University of Missouri School of Law, Columbia, MO William Karl Wilburn, W. K. Wilburn P.C., Bethesda, MD E11 The Electronic Information Juggernaut: Taking Aim at ADR Like an unstoppable juggernaut, electronically stored information (“ESI”) is beginning to intrude into ADR including discovery in US arbitrations, disclosures in international arbitration and in the mediation of e-discovery disputes in litigation. This presentation will first discuss the nature of ESI and its growing impact in both litigation and ADR proceedings. In litigation, is there a role for mediation in resolving e-discovery disputes, what should that role be and will mediation principles have to be adjusted to resolving such disputes? The panel will also discuss the impact of ESI on the limited discovery permitted in arbitration proceedings in the U.S. including such topics the need for technical knowledge by the arbitrator, focusing requests for e-discovery, and tools for managing ESI production and presentation. Finally, the panel will discuss the impact of ESI in connection with information disclosure in the international arena and how the international approach may provide lessons for managing ESI in the US legal system. Mark Baker, Fulbright & Jaworski L.L.P., Houston, TX Robert (Bob) Owen, Fulbright & Jaworski L.L.P. , New York , NY Greg Wood, Fulbright & Jaworski L.L.P., Los Angeles, CA E12 Back Home Again in Indiana, Connecticut and Nevada—Creating and Implementing a Statewide Foreclosure Mediation Program The national mortgage crisis is causing judges, legislators and others to rethink how they handle the explosion of foreclosure cases, and increasingly they are turning to alternative dispute resolution as an effective and efficient solution. This session will review legislation and court rules in Indiana, Connecticut and Nevada relating to foreclosure mediation. The session will explain how mediators were trained to handle foreclosure cases. It will review the creation and implementation of statewide referral systems to provide mediation and legal help to distressed homeowners. The session will address the evaluation and monitoring of foreclosure mediation programs. The session will end with a discussion about the future of foreclosure mediation and how it can help homeowners and play a role in bringing about economic recovery. Justin R Corbett, Indyspute Resolution & Dialogue Center, Indianapolis, IN Monica A Fennell, Indiana Pro Bono Commission, Indianapolis, IN Michael Joe, Legal Aid Center of Southern Nevada, Las Vegas, NV Roberta Palmer, State of CT - Judicial Branch, Wethersfield, CT Kevin Williams, State of CT - Judicial Branch, Hartford, CT E13 Strategies for Making Peace in Our Schools This interactive session will discuss how educators, ADR professionals, and students throughout the United States are implementing comprehensive CRE frameworks, peer mediation, curriculum infusion, adult modeling, and restorative justice as a means of developing peaceful educational communities. The session will compare and provide a contrast to the limitations of punitive discipline in schools by providing a broad overview of options in teaching the art of peace through positive communication, peer mediation, and classroom and curriculum infusion of conflict resolution skills. This session will showcase specific programs that empower youth, promote safe and positive school environments as well as proven their value in a wide variety of school settings. Candice Gottlieb-Clark, Mediating Solutions, Los Angeles, CA Gerald F Phillips, Los Angeles, CA Deborah A Thomas, Private Practice, New Orleans, LA