Santander BanCorp Press Release Contacts: (Banco Santander Puerto Rico) Iris Rivera (787) 250-3043 (American Express) Dorothy Y. Zhang (212) 640-4308 Rosana Roig (787) 268-1134 BANCO SANTANDER PUERTO RICO ISSUES AMERICAN EXPRESS – BRANDED CREDIT CARDS New Cards Offer Lowest Introductory Interest Rate in Puerto Rican Market San Juan, Puerto Rico, October 24, 2000 – Santander Bancorp (NYSE: SBP; LATIBEX: SXBP) through its wholly owned subsidiary, Banco Santander Puerto Rico (“Banco Santander”), and American Express jointly announce the launch of exciting new card products in Puerto Rico. Banco Santander will today begin issuing the Banco Santander American Express Credit Card and the Banco Santander American Express Gold Credit Card, which will be accepted on the American Express global merchant network. Today’s launch also marks a significant expansion of the existing relationship between American Express and Santander Central Hispano Group (“BSCH”), the largest financial group in Latin America and Spain. In addition to the alliance launched today, American Express has established similar card-issuing arrangements with Banco Río de la Plata in Argentina, Banco Santiago in Chile and Banco Santander in Spain, all of which are prestigious members of the Santander Central Hispano Group. “We, at Banco Santander Puerto Rico, are delighted to be issuing credit cards on the American Express global network,” said Juan Arenado, President and Chief Executive Officer of Banco Santander Puerto Rico. “The addition of American Express-branded Cards significantly enhances the breadth and sophistication of our product portfolio and enables us to tap new segments of the Puerto Rican market. Our customers will benefit from the recognized quality and service associated with Banco Santander and American Express.” “American Express Cards have been available in Puerto Rico since 1958, the same year in which American Express introduced its very first card product,” said Gonzalo G. Ruiz, Jr., Vice President and General Manager, American Express Global Network Services, Latin America and the Caribbean. “The launch of the Banco Santander American Express Credit Cards represents yet another step in our growth in this important market. Through an alliance with Banco Santander, we will provide Puerto Rican consumers with greater 2 opportunity to experience the global prestige and convenience that is the signature of the American Express brand.” The Banco Santander American Express Credit Cards carry a wide variety of distinctly value-added benefits. Most notably, the Cards offer a low introductory interest rate of 8.95% APR for balances during the first six months, making it the most competitive preferential rate in the Puerto Rican card market. In addition, Cardmembers will enjoy core American Express Card features such as 24 hour-a-day, 7 day-a-week customer service, acceptance at American Express-affiliated merchant locations in more than 200 countries and territories, and travel assistance at more than 1,700 American Express Travel Service Offices in 130 countries. Puerto Rico boasts one of the most dynamic and sophisticated credit card markets in the Caribbean region, thanks largely to its strong economy, a high level of card acceptance with merchants and the frequent usage of credit among Puerto Rican consumers. In 1999, the credit and charge card billings on the island reached $2.4 billion, representing almost one tenth of total consumer spending. The Banco Santander American Express Credit Cards bring outstanding new choices to Puerto Rican consumers, many of whom are accustomed to carrying multiple cards of different brands. Currently, more than 90% of credit cards in force in Puerto Rico are active, a percentage considerably higher than in most countries in the region. Also unique to the Puerto Rican market, some 20% of local credit card transactions are cash advances. The Banco Santander American Express Credit Cards effectively serve this trend by enabling Cardmembers to obtain cash at more than 300,000 ATMs on the American Express’ global network. The new Cards, which carry the American Express Blue Box logo at the bottom right corner, are designed, issued and serviced by Banco Santander Puerto Rico. Additional features of the Cards include: No annual fee for the first year (Cardmembers pay $35 for the Banco Santander American Express Credit Card and $55 for the Banco Santander American Express Gold Credit Card annually after the first year); Free supplemental Cards for the first year, with flexible credit lines that can be set and adjusted by the principal Cardmember; Emergency Card Replacement within 24 hours; American Express Travel Accident Insurance for up to $200,000 for the Banco Santander American Express Credit Card and $500,000 for the Banco Santander American Express Gold Credit Card; American Express Emergency Assistance, providing traveling Cardmembers with emergency referral service to local medical and legal providers; American Express Retail Protection, which protects merchandise against accidental damage or theft for up to 90 days after the purchase; American Express Car Rental Damage and Loss Insurance; 3 American Express Luggage Insurance; and Annual billing statement for Banco Santander American Express Gold Cardmembers. American Express is aggressively pursuing a strategy of opening its merchant network and card product portfolio to other card issuers around the world, as a major growth initiative for the company. By leveraging its global infrastructure and the powerful appeal of the American Express brand, the company aims to become the premier global network and gain wider reach to customers worldwide. In the last several years it has developed 66 card-issuing relationships in more than 70 countries. In Latin America alone, American Express has established 20 such alliances in 15 markets, allowing the company successfully to build its business in the region. American Express Company, founded in 1850, is a diversified global financial, network and travel services provider. It is a leader in charge and credit cards, Travelers Cheques, financial planning, travel, investment products, insurance and international banking. Banco Santander Puerto Rico is a wholly owned subsidiary of Santander BanCorp, a publicly held financial holding company that is traded on the New York Stock Exchange and Latibex, the Madrid Stock Exchange. Banco Santander has been operating in Puerto Rico for 24 years. It offers a full array of services in the areas of commercial, mortgage and consumer banking supported by a team of over 1,500 employees. The Bank has 75 branches, 15 of which are fully automated branches that operate under the name of "Red Express". Banco Santander Central Hispano, S.A. (Spanish stock exchange: SCH; NYSE: STD), the leading financial group in Spain and Latin America and one of the largest banks by market capitalization in the Euro Zone, owns 82% of the outstanding shares of Santander BanCorp. According to its balance sheet as of June 30, 2000, BSCH had US$384 billion in total managed funds and US$303 billion in assets, with 24 million customers and operations in 37 countries, including all of the world’s major financial centers. BSCH offers a wide range of commercial and consumer banking services in Europe and Latin America through its 9,900 offices and more than 111,000 employees. It is the largest financial group in total assets in the region and is among the leaders in managing funds in Europe and Latin America, with more than $74 billion in mutual and pension funds under management. ###