CUGSC: 26 April 2007
A/02/01
HSS UGSC: 06/07 5H
Continuing Professional Development for Yorkshire Water Staff
Introduction
These courses have been developed in conjunction with Yorkshire Water Services and
Bespoke Consultancy solely for staff of Yorkshire Water Services. They cover General
Principles of Risk Management, Project Risk Management and Business Asset
Management. Participants will be expected to take General Principles of Risk
Management before embarking on either Project Risk Management or Business Asset
Management. The course material will be based on practice, cases studies and examples
from Yorkshire Water Services.
The courses will be delivered to the following structure:
Pre-Course reading
Awareness
- 1 Day of Lectures, Seminars, Case Studies and Examples
Understanding
- 1 Day of Lectures, Seminars, Case Studies and Examples
- Case Study
- 1 Day of Lectures, Seminars, Case Studies and Examples
- Assignment
They will be assessed in two parts Awareness and Understanding with 10 Credits and 20
Credits awarded respectively at level 8, according to SCQF.
The courses will be delivery at YWS Training facility at Esholt.
Course Name: General Principles of Risk Management - Awareness
Credit Points: 10 Credit Level: 8
Course Organiser: Professor Jake Ansell
Contact Teaching: 2 day course.
Any costs to be met by students apart from tuition fees: None
Default Course Mode:
Lectures, seminars, reading and examination
Default Delivery Period: 1 day
COURSE OBJECTIVES
This is an introductory course on risk management for Yorkshire Water Services. This
course provides the student with the general principles and practice within risk
management in Yorkshire Water Services. It explores the nature of risk within the context
of Yorkshire Water Services providing students with background underpinning in risk
CUGSC: 26 April 2007
A/02/01
HSS UGSC: 06/07 5H
management including the framework for managing risk within the industry. General
concerns within risk management are addressed.
Aim:
To ensure a good general understanding of risk management and
participants able to define and explain what they have learnt.
Objective:
Participants need to relate what they have learnt to their roles within the
organisation
INTENDED LEARNING OUTCOMES
On completion of the course the student will:
o
o
o
o
o
o
o
o
o
To understand the general principles of risk management
To understand the purpose of corporate governance within risk management
To understand the organisational risk management structure in YWS
To understand the RM process in YWS
To understand the associated tools and techniques
To practice the application RM to a project and understand the benefits.
To understand the terminology
To understand heuristics
To understand the different behavioural influences (risk attitudes)
Cognitive Skills:
On completion of the course students should have demonstrated that they are able to:
o
o
o
o
o
o
o
o
o
o
To know the background and general principles of risk management
To explain the purpose of corporate governance
To know what is the organisational risk structure in YWS
To know the YWS Organisational risk structure and where they fit in (Roles and
Responsibilities)
To know the YWS risk management process
Apply tools and techniques
Know how to use the RM methodology in YWS
Able to explain terminology and what it means
To know the different heuristics and how they influence situations
To be aware of different risk attitudes and how they influence situations
Key Skills:
One completion of the assessment the students should be able to:
- Understand the basic ideas and tools used in risk management within Yorkshire
Water Services
CUGSC: 26 April 2007
A/02/01
-
HSS UGSC: 06/07 5H
Critical appraise the approaches taken to risk management within Yorkshire
Water Services
COURSE CONTENT & TEACHING PROGRAMME
The details of the course are presented below:
Introductions
Aim and Objectives of the Course
Terminology for Course – risk, cause, symptom, effect
Corporate Governance and Turnbull report - significance for risk management within
corporations
Management of Risk within Organisations
Risk attitudes - risk addicted/averse/neutral/paranoid/seeking/tolerant
Heuristics - What the different types are and what they mean. E,g anchoring and
adjustment, availability, the lure of choice, group think etc
Benefits of risk management
Factors which support good risk management and those that don’t
Role of empowerment in enhancing risk management
Risk within Kelda and YWS – Definition of Risk, who is responsible and how they
achieve management
Methodology employed in the process of risk management
Organisation risk structure - general overview
Roles and responsibilities within the risk management process
How processes fit into the structure
YWS approach and relationship with contract partners
ORGANISATION OF TEACHING
The course will be delivered by pre-course materials reinforced by 1 day lecture, seminar
and examination using case studies and examples from Yorkshire Water Services This is
comparable to similar courses within the University and outside at comparable
institutions.
PARTICIPANTS ASSESSMENT AND GUIDANCE
Participants will be examined by multiple choice tests. Participants will receive feedback
on assessment elements. This will be supported by follow up material for participants
that encounter difficulties.
ESSENTIAL READING
The pre-course and course material will be self contained. It is expected that the students
will make full use of the text.
CUGSC: 26 April 2007
A/02/01
HSS UGSC: 06/07 5H
RECOMMENDED READING
Additional readings may be supplied
Course Name: General Principles of Risk Management - Understanding
Credit Points: 20 Credit Level: 8
Course Organiser: Professor Jake Ansell
Contact Teaching: 2 day course.
Any costs to be met by students apart from tuition fees: None
Default Course Mode: Lectures, seminars, case studies and report
Default Delivery Period: 2 day
COURSE OBJECTIVES
This is a course on risk management for Yorkshire Water Services which covers the
implementation of risk management within YWS. It builds on the previous awareness
course but the orientation is to ensure that the participants can apply the tools and
techniques used by Yorkshire Water Services and understand fully the context of the
application. The students will be required to produce a case study to demonstrate their
understanding and also a report to highlight how risk management has been applied
within the context of Yorkshire Water Services.
Aim:
To ensure that participants have a good knowledge base and capability in
risk management application
Objective:
Participants need to apply learning objectives into practice
INTENDED LEARNING OUTCOMES
On completion of the course the student will:
o
o
o
o
o
To understand and apply the general principles of risk management
To understand the organisational risk management structure in YWS
To understand and apply risk management process within YWS
To understand and apply the associated tools and techniques
To practice the application of risk management to projects and appreciate the
benefits derived from such.
o To understand the terminology
o To understand and differentiate between the behavioural influences (risk
attitudes)
CUGSC: 26 April 2007
A/02/01
HSS UGSC: 06/07 5H
Cognitive Skills:
On completion of the course students should have demonstrated that they are able:
o
o
o
o
o
o
o
o
To apply general principles of risk management
To know the organisational risk structure within YWS
To know roles and responsibilities within the organisational structure
To apply the YWS risk management process
To now how to use the RM methodology in YWS including tools and techniques
To explain terminology
To apply the different heuristics and how they influence situations
To differentiate risk attitudes and how they influence situations
Key Skills:
One completion of the assessment the students should be able to:
- Apply the basic ideas and tools used in risk management within Yorkshire Water
Services
- Critical appraise these approaches taken to risk management within Yorkshire
Water Services
COURSE CONTENT & TEACHING PROGRAMME
The details of the course are presented below:
Introduction
Aim and Objectives of the Course
Management of Risk within YWS
Roles and Responsibilities YWS – how to achieve risk management
Methodology employed in the process of risk management and how it is implemented
Organisation risk structure – implications within YWS management
How processes fit into the structure
Tools and techniques used for risk management
Outcomes and benefits from the risk management process
YWS approach and relationship with contract partners and how to achieve the goals of
risk management
ORGANISATION OF TEACHING
The course will be delivered by pre-course materials reinforced by 2 days lecture,
seminar using case studies and examples from Yorkshire Water Services
This is
comparable to similar courses within the University and outside at comparable
institutions.
CUGSC: 26 April 2007
A/02/01
HSS UGSC: 06/07 5H
PARTICIPANTS ASSESSMENT AND GUIDANCE
The course will be assessed by a case study and report. Participants will receive feedback
on assessment elements. This will be supported by follow up material for participants
that encounter difficulties
ESSENTIAL READING
The pre-course and course material will be self contained. It is expected that the students
will make full use of the text.
RECOMMENDED READING
Pre-course material with additional readings