Job Family:
Job Function:
Job Title:
Pay Band:
FLSA Status:
Patient Services
Surgery Scheduler
4
JOB DESCRIPTION
Patient Appointment and Registration
Non-Exempt (Paid Hourly)
General Description (Purpose and Function) :
Responsible for managing information related to clinical coordination and scheduling of surgical procedures, efficiently and effectively entering case into surgical scheduling system and coordinating the reassignment of surgical block time. Interact directly with all physicians in campus and among the community, as well as ARNPs and RNs to assure smooth operation of the physician’s clinical practice.
Primary Duties and Responsibilities (For Non-exempt Employees Include Percent of Effort) :
 Creates and maintains daily schedule and complete edits in a timely manner.
 Completes all necessary paperwork prior to pre-op appointments including updating the surgery log book immediately after confirming surgery with patients.
 Monitors cancellation of physician surgical schedules.
 Obtains referral and authorization from PCPs or insurances
 Coordinate pre-op testing with outside medical doctors i.e., blood work, EKG, and medical clearance in a timely manner.
 Follows-up with medical doctor’s office and internal imaging techs to ensure that all the pre-op results are back in a timely manner to ensure timely procedure starts.
 Informs the patient regarding activities that will take place during his/her visit and provide patient pamphlets to the appropriate surgical facility.
 Works closely with the front desk staff when discharged patients need to schedule surgery in order to ensure efficient patient flow.
 Adheres to system policies and procedures concerning the registration process.
 Informs patients of their financial responsibility when appropriate (self-pay patients, non-contracted insurance coverage, etc.)
 Maintains effective communication with patients, physicians, staff members, and community physicians and their staff.
 Perform other duties as assigned.
Knowledge, Skills, and Abilities:
 Ability to operate computer terminal, retrieving and inputting information, as required, accurately.
 Ability to communicate effectively in verbal and written form.
 Ability to communicate well with physicians and other professionals.
 Ability to perform as a team player.
 Ability to interact and assist patients of all ages and patients with special needs
 Pleasant personality and speaking voice is essential.
 Ability to work under a high level of stress with time constrains while maintaining composure and sensitivity to each patient’s individual situation.
 Possess knowledge of Medicare, Medicaid, and various third party requirements.
Job descriptions are not intended, and should not be construed to be an exhaustive lists of all responsibilities, skills, and efforts or working conditions associated with a job. Management reserves the right to revise duties as needed.

 Ability to accurately schedule patient appointments to provider schedules.
 Must be diplomatic and be able to use discretion in relating with various types of people.
Education Requirements (Essential Requirements) :

High School diploma or equivalent. Associate Degree preferred.
Work Experience Requirements (Essential Requirements) :
 One (1) year of relevant work experience in a medical office, surgical coordination or insurance verification required.
Job descriptions are not intended, and should not be construed to be an exhaustive lists of all responsibilities, skills, and efforts or working conditions associated with a job. Management reserves the right to revise duties as needed.