Vice-Chancellor’s Newsletter, October 2011 Dear Colleagues Welcome to this October newsletter. I hope you have had a successful start to the new academic year. I am very grateful to colleagues right across the University who have worked so hard to ensure that new and returning students were well looked after. I know that this has been a particularly busy period, with many colleagues settling into new premises in Park and Francis Close Hall, and others taking up new roles following the staff restructuring reviews. This has led to some snagging problems, and some gaps in the induction procedures, which we need to resolve. But my impression is that the process generally has gone well, thanks to the efforts colleagues have made. Professor Sir Peter Scott took up post as our new Chair of Council on 1 October. This follows the Privy Council’s approval of our new Articles of Association, which represent a major reform of our governance. Dr Richard O’Doherty also starts on 3 October as our new Deputy Vice Chancellor. Richard joins us from UWE, where he was the Assistant Vice Chancellor responsible for change management. Richard will lead on teaching and learning across the University - the three Deans of Faculty and the Deans of Research and Teaching and Learning will all be reporting to him. And our new Director of HR, Lucy Pow, starts on 10 October. She joins us from HEFCE, where she was responsible for HR and strategy. I am very pleased to welcome Peter, Richard and Lucy to the University. We are arranging induction programmes for all of them, so that they can meet colleagues across the three campuses. Roadshows I am grateful to all those who attended the roadshows in the week of 12 September. I hope you found the sessions worthwhile. I certainly found it very valuable to hear from colleagues across the University about your experiences, both good and bad, and your priorities for the future. Some colleagues followed up with emails on their particular concerns and aspirations. I have tried to respond to all of them. The main actions in hand to follow up the issues raised include: a. We have published the staff perception survey results, and a timetable for developing an action plan to tackle what are seen as the main problem areas. b. I have discussed with the Communication Champions group how we can improve communications, with a particular role for that group in giving feedback from their teams on how staff feel about new announcements and developments. c. We have agreed with the unions that we should do a “lessons learnt” study of the various staff restructuring reviews, both what went well and what did not. Finance and Planning and HR are drawing together an analysis of the impact so far, to inform that study. d. I have discussed with the University Management Group the role they can play, both in improving communications, and in being enabled to play a more active role in decision making and change management across the University. e. We are developing a new University strategy - there is more detail on this below. f. When Lucy Pow arrives, we will put in place a culture change programme, and work on improving the various issues colleagues raised about management systems. Planning and Budgeting One priority for me during October is to press on with the business planning and budgeting cycle. We need to finalise very rapidly the business plans for 2011-12. Richard O’Doherty and I will be meeting with Deans and Heads of School from each Faculty, and with the Heads of Service Departments, to review and finalise their draft business plans. That will include agreeing priority objectives and targets for the year. We also need to start soon the planning round for 2012-13, so that we give ourselves the best possible platform for the next academic year when the new fees regime starts. We will be reviewing our admissions targets, our approach to income generation, and our priorities for research, while also agreeing delivering targets and KPIs for the year. In budget terms, we are finalising the accounts for 2010-11. Barring last minute surprises, those should show that, for the second year in row, we have made a surplus. It is currently estimated at some £4.75m, after taking exceptional items into account. Achieving that outcome has required some difficult cuts and savings to be made, but has put us in a much more sustainable position. The budgets for 2011-12 have been finalised and issued to Faculties, Schools and Departments, as shown in the attached table. We will be publishing regular updates tracking expenditure against budgets throughout the year. It will remain essential to keep tight control of costs, and to continue to make savings. But in setting the budget for 2012-13, we will take the opportunity to assess where our budget profile needs adjusting to put us on a fully sustainable footing, for example in relation to investment in maintenance and training and development. Meanwhile, we are pressing ahead with the work to develop a new strategic plan. So far, we have had initial discussions in the project group, the Finance and General Purposes Committee, the University Management Group, and the three campus focus groups. Many thanks to all those who have participated. Other colleagues are pursuing individual strands - notably, our National Teaching Fellows discussing what ambitions we should set ourselves for raising the quality of teaching and learning. The next step will be to pull that material together and invite views across the University. Support for Business and Economic Development With Greg Smith, Principal of Gloucestershire College, I have been invited to join the board of the Gloucestershire Local Enterprise Partnership. The LEP was established this year, as the main agency in the county for economic development, following the decision to abolish RDAs. The chair is Diane Savoury from Supergroup, and the Chief Executive is David Owen. Most of the board members are business people, and the LEP’s role is to develop and deliver a programme for growth in Gloucestershire. I was keen to join because I do believe the University should play a major role in supporting business and economic development. You may like to see the article I wrote for the local papers, which is below. I attended the LEP’s Board meeting on 24 September where we identified several areas where the University could play a role - including providing incubation units for new start ups, supporting the LEP’s 9 sector groups, and working with Gloucestershire employers to enable our graduates to get good jobs in the area. We will be hosting at Oxstalls an event to mark the first 6 months of the LEP’s work. That is being held on16 November, and will give us a good opportunity to present to an external audience the range of work we do to support business. Objectives This is the time of year when we need to ensure that Staff Development Reviews are completed, and that all colleagues have agreed objectives. One issue that came up at the roadshows was the patchiness of SDRs and whether people found them valuable or not. The first step in sorting that out is to ensure that everyone does have agreed objectives for this year. I thought you might be interested to see the objectives I have agreed with Malcolm Herbert and Peter Scott - again, please see below. As well as my objectives, I have included my job description, and a somewhat aspirational statement of what I think makes a good VC - you may or may not agree with it! I am agreeing their objectives with all members of Executive Group in a similar tabular format of objectives, actions and measurement. I certainly feel I am having a rich variety of new experiences as I work my way into the role. My engagements during September included a celebration of the Cheltenham painted horses at the racecourse, being presented with signed cricket bats from the England and Wales Cricket Board, attending a Bishop’s Breakfast in Lydney, a strategy day at Gloucestershire College, a reception for the Cheltenham Festivals, the MA Fine Art show at Pittville, a visit to one of our private provider partners, the London School of Commerce in Southwark, and a visit to David Green, VC at the University of Worcester - all of which is helping me to appreciate the huge variety of ways in which the University works with partners in Gloucestershire and beyond. In terms of further development - I really liked the suggestion made at one of the roadshows that we should have a “back to the floor” programme. So I am planning to invite myself to shadow some teaching colleagues, to get a better understanding of what it is like to teach! As ever, all comments, suggestions and feedback welcome. Best wishes Stephen UNIVERSITY OF GLOUCESTERSHIRE SUPPORTS BUSINESS AND GROWTH How we rebuild Britain’s economy is critical for all of us. There are many views on the causes of the recession, and how best to restore growth. But one thing is clear. We won’t achieve growth unless there is a good supply of graduates with the right skills, knowledge and capabilities to meet business needs. At the University of Gloucestershire we are committed to playing our full part in achieving that. These days we look to universities to play many roles, supporting individuals and society. But universities are increasingly recognised as being essential for economic growth. That is because advanced economies like ours are dependent on creating wealth through knowledge. We cannot compete through low-skill jobs paying low wages. We depend on the innovation and enterprise of people who create new knowledge and understanding through research, and who apply skill and insight to create new and improved products, services and ways of doing things. That is our core business at the University of Gloucestershire. We help our students to develop their talents and capabilities so they have the knowledge, insight and confidence to succeed in a modern, high-skill economy. We contribute hugely to the economy of Gloucestershire and beyond by supplying many of the skilled graduates that local employers need. We graduate about 3,000 students a year. A recent survey suggests that two-thirds of them would like to stay and work in Gloucestershire after experiencing life in the county. So the University acts as a talent magnet, attracting young people to Gloucestershire who then want to stay and contribute to our local economy. We are very aware that employers’ expectations of graduates are constantly rising. And they don’t always believe that their needs are being well met. At the University we are committed to helping our students become better prepared for the labour market, increasing their employability by giving them the skills, attributes and capabilities that employers value. Students have many reasons for going to university - for the love of learning, to develop their talents, and to share in the life of the student community. But for the vast majority, university is also about getting the qualifications and skills they need for a good job. The new student fees coming in next year will make students, quite rightly, more demanding in their expectations that university will prepare them well for their future careers. So at the University of Gloucestershire we are paying a lot more attention to making our students employable. This means rethinking our curriculum to develop essential skills. For example, our Media department has been kitemarked by employers in the media industry for excellence in developing the industry-relevant skills they want. We are helping students get work experience through placements, sandwich courses and internships, and helping them gain wider personal capabilities and confidence through volunteering and student societies. We are leading the sector in developing Higher Education Achievement Reports for students, which present their achievements and skills in a compelling way. We have introduced the new ‘Employable Gloucestershire Graduate Scheme’ which encourages students to reflect upon the skills and attributes they have developed through their extracurricular activities such as volunteering and placements, and which verifies their individual achievements. We have launched our Business Enterprise Awards, and as part of that we announced our annual BUG Awards for student enterprise. So we are working hard to ensure that our students are well prepared for working life. This does not mean taking a narrow, instrumentalist view of the purpose of higher education. On the contrary. What good employers mean by ‘employability’ goes much wider. It is about graduates who are able to think for themselves, take the initiative, come up with innovative solutions to problems, and work with others in teams. It means a willingness to learn and the confidence to give it a go. Those are the sort of attributes we seek to develop in our students - and that breadth of personal development and understanding of the world has always been a core purpose of a university education. We contribute to the Gloucestershire economy in many other ways as well. Our NEXUS team develops bespoke training for employers, delivered in the work place. Our careers team offers a recruitment service for local employers, with 585 of our graduates of 2010 finding employment in Gloucestershire. We run an incubation unit which helps new media companies to start up. We will be actively supporting the work of the Local Enterprise Partnership. And we are a major Gloucestershire business in our own right, with a turnover of £70m, employing 1,000 staff, and bringing to the area the spending power of 10,000 students. But we are committed to doing more. Since becoming Vice- Chancellor in August, I have talked to many of the organisations and individuals that support economic development in Gloucestershire. To put it politely, they have made clear to me that the University’s contribution to the economy is not well understood, and they feel that we could and should do more. I agree. One of our strategic priorities for the future will be to strengthen the contribution we make to growth, enterprise and economic development. We will do that best if we do it in partnership. We need businesses and employers to work with us, helping us to design and deliver better courses, offering our students work experience and placements, and helping us to promote and celebrate a spirit of enterprise. I believe there is a fund of goodwill from businesses and employers wanting to help us - so long as we show that we are enthusiastically committed to meeting them half way, so that the way we educate our students really does give them the best possible grounding to be successful in their careers. That way, everyone gains. OBJECTIVE ACTIONS MEASUREMENT 1. Ensure financial viability and robust budget control Financial targets met, as set by F&GP Develop new University strategy and operating plan Strategy agreed by Council by February 2012 2. 3. Secure and improve the sustainability of the University Secure and improve University’s ability to recruit students by improving their HE experience Secure improved morale and confidence of staff in University leadership Raise HEFCE confidence in leadership of University Improved reputation of University Strengthen financial viability through growth and diversification of income streams Revise student charter, incorporating stronger commitments on quality and employability Programme of action agreed across Faculties and Departments to improve student experience Successful management of the Autumn 2012 admissions round Draw up organisational development programme, covering leadership and culture change Improve internal communications amongst staff 4. Strengthen partnerships with, and reputation Effective operation of framework for objective setting, appraisal, staff development, performance management, and workload allocation Develop partnership agreements with partner FE Operating plans for Faculties and Departments agreed by Summer 2012, incorporating new strategy HEFCE confidence in the University restored Position in published league tables Measurable increase in size and diversity of income New charter published for Autumn 2012 admissions Year on year rise in national student satisfaction survey results Achievement of intake targets OD plan agreed by Council by April 2012 Rise in staff satisfaction survey results in 2013 Attendance at, and feedback on, communication events Rise in staff satisfaction survey results in 2013 HR monitoring shows framework operating Rise in staff satisfaction survey results in 2013 Number and scale of partnership agreements amongst, main stakeholders colleges reached Extend programme of riskmanaged international partnerships Increased volume of student progression from colleges to University Number and scale of international partnership agreements reached Achieve targets for international student recruitment Develop business support programme, contributing to economic growth Sustain strong partnerships with Gloucestershire schools Sustain our UKBA status as highly trusted sponsor New business support programme agreed by Council by March 2012 Increase in satisfaction by economic partners in University’s contribution Volume of student progression from Gloucestershire schools to University Partnerships for delivering school-based teacher training remain in place MAIN DUTIES AND RESPONSIBILITIES Responsible to: University Council through the Chair of Council Responsible for: University Executive 1. Primary Functions: 1.1. To make proposals to University Council on the educational character and mission of the University and for implementing resolutions passed or proposals made by the University Council in the exercise of its responsibilities. To build on, and develop further, a shared understanding of the vision, mission and strategic aims of the University. The leadership, organisation, direction, and management of the University. To create a culture of functional team working across the institution. The leadership of the academic portfolio. To ensure the overall quality and standards across all of the University’s activities. To ensure that financial and business systems are in place to achieve agreed financial objectives and the financial success of the institution. The maintenance of student discipline, the suspension or expulsion of students on disciplinary grounds, and the implementation of decisions to expel students on academic grounds. To develop the University as the prime provider of higher education in the County, building and sustaining links with all of the University’s stakeholders, and representing the University as its key ambassador. To undertake any other duties and responsibilities commensurate with the grade of the post, properly directed by University Council. These variations will not change the general character of the post or the level of responsibility entailed. 1.2. 1.3. 1.4. 1.5. 1.6. 1.7. 1.8. 1.9. 1.10. WHAT MAKES A GOOD VC 1. Champion and uphold the values and purposes of the university - the fundamental importance of knowledge, its creation, transmission and application; high quality and standards in teaching and learning; excellent service to students and the community 2. Be there for people - visible, approachable, engaged. You cannot run a university from behind a desk 3. Be clear about strategic direction, priorities and values, and consistent in applying them. Ensure everyone shares an understanding of what the university stands for, and what it is trying to achieve 4. Champion and promote the right culture - integrity, ambition, openness, inclusiveness, commitment to excellence. Be tough in demanding adherence to that culture 5. Project confidence, enthusiasm and optimism: be realistic about challenges, but focus on overcoming them 6. Respect the expertise and professionalism of staff, empower and trust them to do the right thing, support their development, and include them in decision making. 7. Keep communicating: be frank, honest and inclusive 8. Be decisive: in challenging and turbulent times, people want purposeful momentum 9. Manage the university’s affairs successfully - avoid crises, achieve targets, balance budgets, minimise bureaucracy, ensure probity, get the business done in a businesslike way 10. Champion the university in the wider world - be out there fighting its corner, building productive partnerships, advertising its achievements, enhancing its reputation