STRUCTURE FIRE
In the event of a structure fire

Alert all persons nearby and request assistance

Assist any person in immediate danger (only if safe to do so)

Call the Fire Brigade on "000"

Close the door on the fire to contain the spread

If threat to life exists, evacuate immediately, closing all doors

Isolate Electricity (only if safe to do so)

Shut off Gas Cylinders (only if safe to do so)

Extinguish the fire (only if safe to do so)

Check that all areas have been cleared

Control the movement of occupants to the Emergency Assembly Area or
Evacuation Point

Maintain control of persons at the Emergency Assembly Area or
Evacuation Point
WILDFIRE
In the event of a fire threat from outside the park (Wildfire)

Alert all persons nearby and request assistance

Call the Fire Brigade on "000"

If time permits arrange a briefing of all park residents

Control the movement of occupants to the Emergency Assembly Area

Maintain control of persons at the Emergency Assembly Area

If time permits remove annex’s and tents to prevent fire spread

Implement Bush Fire Survival Plan
o
Commence property protection when safe to do so.
o
Under extreme wildfire behaviour conditions, take refuge in
Emergency Assembly Area until fire front passes
o
Recommence property protection if safe to do so.
MONITOR YOUR LOCAL ABC RADIO or local and
commercial radio stations participating as official
emergency broadcaster.
HAZARDOUS MATERIAL
In the event of hazardous material spill or leak:
You should:
If the spill may give off toxic or noxious fumes:

Evacuate the immediate area

Call the Fire Brigade on "000"

Provide as much information about the hazardous material as possible

If indoors ventilate to the open air if possible

Notify all persons in the area to evacuate to the Emergency Assembly
Area or Evacuation Point (only if it is upwind)
- and -
If the spill is a suspected flammable material:

Remove any ignition sources

Evacuate all persons in immediate danger, (ensure Emergency Assembly
Area or Evacuation Point is 200 metres clear of building and is upwind)

Do not attempt to re-enter the affected area

Control the movement of occupants to the Emergency Assembly Area or
Evacuation Point (if required)

Remain at the Emergency Assembly Area or Evacuation Point until
advised by emergency services.
GAS LEAK
In the event of a gas leak:
You should:

Evacuate the immediate area

Isolate the gas supply at the source (if safe to do so)

Remove any ignition sources (if safe to do so)

Turn off the electrical supply

Notify the Fire Brigade by dialling "000"

If indoors, ventilate to the open air if possible

Report to the Fire Brigade on arrival regarding any actions taken

Control the movement of occupants to the Emergency Assembly Area or
Evacuation Point (if required)

Remain at the Emergency Assembly Area or Evacuation Point until further
advised by emergency services

Contact Gas Supplier on ______________________________
SEVERE STORM
In the event of a severe storm:

Inform park occupants of impending storm activity

Store or secure all items external to caravans or annexes, such as outdoor
furniture, tarpaulins, gazebo’s etc

Secure all windows (closing curtains & blinds) and external doors in all
buildings, UMDs, caravans or annexes.

Ensure caravans are tied down where possible

Tape windows and glass entrances, and protect them with boards and
sand bags (if necessary)

Isolate/shut off electricity, water, and gas services

Disconnect electrical equipment, and cover and/or move it away from
windows

During a severe storm move all caravan and tent occupants into a solid
building - E.g. Toilet/Shower block, Recreation Room

Remain in the building until storm passes, keeping the occupants away
from windows

After the storm, evaluate the need to evacuate

If any person injured contact the Ambulance Service on 000

If assistance required call SES on 132 500 or Fire Brigade on 000
MONITOR YOUR LOCAL ABC RADIO or local and
commercial radio stations participating as official
emergency broadcasters
FLOOD
In the event of a Flood:

Inform park occupants of flood warning when received

If time permits relocate mobile vans, vehicles and boats to the designated
storage area;

Isolate/shut off electricity, water, and gas services

Ensure any hazardous materials (large gas bottles, petrol, chemicals) are
properly sealed and stored in an appropriate area

When flood peak nearing park, relocate all remaining park users to highest
ground / designated flood refuge point (eg: permanent building on highest
ground, two storey if possible)
NEVER DRIVE, RIDE OR WALK THROUGH
FLOODWATER –
THESE ARE THE MAIN CAUSES OF DEATH
DURING FLOODS
GENERAL EVACUATION

Observe and listen to determine the type of emergency that requires the
evacuation i.e. bomb scare, chemical spill, large building fire, gas leak etc

Notify all persons in the building to evacuate under instruction from the
Manager

Secure confidential and valuable items, and if time permits shut down
electrical/ mechanical equipment

Close all doors (except for bomb threat)

Take handbags, briefcases and suitcases with you

Direct all persons to proceed to Evacuation Point (predetermined location
or as nominated by the Park Manager)

Check all areas are cleared and inform the Park Manager of the status of
evacuation & any actions

Control the movement of occupants to the Evacuation Point (if required)

Remain at the Evacuation Point until advised by emergency services
MEDICAL EMERGENCY
In the event of required medical assistance:
You should :

Check for any threatening situation and remove or control it (if safe to do
so)

Remain with the casualty and provide appropriate support

Provide first aid if qualified personnel available

Notify the Ambulance Service by dialling "000"
Note:
Provide support and appropriate assistance
Provide appropriate treatment if trained and competent to do so
Try not to leave casualty alone until emergency assistance arrives
Do not move a casualty unless they are exposed to a life threatening
situation
PERSONAL THREAT/CIVIL DISTURBANCE
You should: (IF SAFE TO DO SO)

Notify the Police by dialling "000" and requesting assistance

Do not do or say anything that may encourage irrational behaviour

Alert any other persons in your vicinity

Initiate action to:

restrict entry to the building or area if possible

confine or isolate the presence from other occupants

Monitor the status of any other occupant's safety

Evacuation should be considered (only if safe to do so)

Have as many people as possible complete the "DESCRIPTION OF
OFFENDER" form.
BOMB THREAT
In the event of receiving a telephone bomb threat:
The recipient should keep the caller talking (do not hang up at any time), and note as
many details as possible on the Bomb Threat Checklist.
Important details include:





Exact wording of the threat
Location of the device
Time of detonation
Sex and other details of the caller, such as estimated age
Details of speech, accent, delivery, and background noises
Actions to be taken by Recipient:




Complete Bomb Threat Checklist (DO NOT HANG UP THE PHONE, IF
POSSIBLE) obtain as much information as possible, but do not do or
say anything that may encourage irrational behaviour
Notify the Police by dialling "000"If not present ensure that the Chief Warden is notified immediately
Carry our such other actions as instructed by the Police
Actions to be taken may include:






After receiving instructions from the Police the Chief Warden may organise
to conduct a routine search based on the available information
Search to be conducted systematically, concentrating on the most likely
places such as: toilet & shower blocks, equipment rooms, fire hose
cabinets, potted plants, around and under caravans, cars, boat trailers etc
Ensure that doors are left open
DO NOT touch any suspicious object found
You should report back to the Police after the completion of the search
If a suspicious object is found, or if the wording of the threat identified a
particular place, then the decision to evacuate may be exercised
IF A SUSPECTED EXPLOSIVE DEVICE IS FOUND:
 Do not touch

Clear the area

Notify the Police immediately. Follow the directions give

Prevent all persons from entering the area where the device is located
EARTHQUAKE
In the event of an earthquake:
You should :

Instruct building occupants to keep away from windows and seek shelter
After the earthquake

Evaluate the need to evacuate if uncontrolled fires, gas leaks or structural
damage has occurred

Assembly Area or Evacuation Point (if required) is to be clear of trees,
powerlines, buildings, etc

Isolate/shut off electricity, water and gas services if necessary

Arrange medical assistance where required

Monitor the safety of all other occupants, and provide any necessary
assistance

Tune in radios and follow any emergency instructions

If any person injured contact the Ambulance service on 000

If assistance required call SES on 132 500 or Fire Brigade on 000
MONITOR YOUR LOCAL ABC RADIO or local and
commercial radio stations participating as official
emergency broadcasters