Security policy for controlling parking
Version
15
Name of responsible (ratifying) committee
Transport & Travel Group
Date ratified
21.06.12
Document Manager (job title)
General Manager, Security & Environment
Date issued
18.10.2012
Review date
June 2014
Electronic location
Corporate Policies
Related Procedural Documents
N/A
Key Words (to aid with searching)
Security policy; controlling parking; motor vehicles
Parking control; Access routes; Restricted zones;
Charges; Control measures; Legal liability; Security
Officers
Security policy for controlling parking. Issue 14. 18.10.2012 (Review date June 2014)
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CONTENTS
1.
2.
3.
4.
5.
6.
7.
8.
9.
QUICK REFERENCE GUIDE....................................................................................................... 3
INTRODUCTION.......................................................................................................................... 4
PURPOSE ................................................................................................................................... 4
SCOPE ........................................................................................................................................ 4
DEFINITIONS .............................................................................................................................. 4
DUTIES AND RESPONSIBILITIES .............................................................................................. 5
PROCESS ................................................................................................................................... 5
TRAINING REQUIREMENTS .................................................................................................... 10
REFERENCES AND ASSOCIATED DOCUMENTATION .......................................................... 10
MONITORING COMPLIANCE WITH, AND THE EFFECTIVENESS OF, PROCEDURAL
DOCUMENTS ............................................................................................................................ 10
APPENDIX A: Pay On Foot/Pay & Display Exit Slips (Criteria For Issue)
APPENDIX B: Staff Car Parking Criteria
APPENDIX C: Appeal Form for Staff
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QUICK REFERENCE GUIDE
1.
The space available to Portsmouth Hospitals NHS Trust is limited be it at QAH or Fort
Southwick. The construction of further car parking spaces at either main site is controlled
under planning law. The Trust, however, also recognises that some employees need to use
their car (or motorcycle) for travel to and from work and/or for travel in connection with their
job. The Trust therefore has to control, the use of the space that it has to ensure that spaces
provided are used efficiently, effectively and in line with the Trusts’ main business namely
providing health care.
2.
The aim of this policy is to deter the parking of motor vehicles on site in contravention of the
regulations established by Portsmouth Hospitals.
3.
The Security Team are responsible for the management and policing of the QAH public and
staff car parks. CSL Estates are responsible for the maintenance of the QAH car parks
4.
Portsmouth Hospitals reserve the right to deny any vehicles access to the site and to require
drivers to conform to the designated traffic regulations, signs and staff communiqués. It
should be noted that the whole of the site is private in relation to the entry and movement of
vehicles 24 hours a day. All vehicles parked or driven on site do so at the owners/drivers risk.
5.
Designated spaces for disabled persons are provided and if these are fully occupied the Pay
& Display / Pay on Foot area maybe used subject to the minimum charge. Any parking in an
illegal area may result in the enforcement of civil ticketing or tow away.
6.
A register of warnings will be maintained to identify persons who persistently offend and who
may, at the discretion of the Chief Executive, be prevented from driving a vehicle onto the site
in future.
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1. INTRODUCTION
1.1.
The space available to Portsmouth Hospitals NHS Trust is limited be it at QAH or Fort
Southwick. The construction of further car parking spaces at either main site is
controlled under planning law. In addition it is Central Government Policy to reduce the
reliance on private vehicles and this is enacted through the Planning law to limit the
creation of new car parking spaces. The Trust therefore has to control the use of the
space that it has to ensure that spaces provided are used efficiently, effectively and in
line with the Trusts’ main business namely providing health care.
1.2.
The Trust, however, also recognises that some employees need to use their car (or
motorcycle) for travel to and from work and/or for travel in connection with their job.
Other people, such as Primary Care Trust staff, contractors and trainees/students also
need to use their car (or motorcycle) for travel to and from Health premises.
1.3.
As well as recognising these issues, this policy sets out the strategy for addressing car
parking issues.
1.4.
In view of the above, the Trust will take reasonably practicable measures to:




provide parking facilities for employees and other users
administer the allocation of car parking permits for employees (and other
users) on a fair and equitable basis in accordance with agreed Criteria as
detailed in Appendix B.
continue to implement a fair system of parking charges
continue to provide options to minimise on-site parking e.g. "park-and-ride"
schemes and car sharing.
2. PURPOSE
The aim of this policy is to deter the parking of motor vehicles on site in contravention of the
regulations established by Portsmouth Hospitals.
3. SCOPE
All users
4. DEFINITIONS
QAH refers to Queen Alexandra Hospital
CSL refers to Carillion Services Limited
Park & Ride refers to off site parking spaces situated at Fort Southwick
Pay & Display refers to patient and visitor car parks where they must pay & display a valid
ticket
Pay on Foot refers to patient and visitor car parks where they must take a ticket and pay before
exiting the car parks
Exclusion Zone refers to staff that live within one mile radius of QAH site
Staff – Those members of staff where their place of work is Queen Alexandra Hospital be they
employed by Portsmouth Hospital’s NHS Trust, Ministry of Defence (MOD), Portsmouth NHS,
Solent NHS Trust, Hampshire Social Services, Portsmouth City Social Services and Carillion
Services Limited (CSL)
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5. DUTIES AND RESPONSIBILITIES
The Security Team is responsible for the management and policing of the QAH public and staff
car parks. This includes




Civil Ticketing/Tow Away – applications of Charge Notice tickets will be applied by CSL
or an authorised registered contractor.
The Security staff will ensure that the Pay & Display/Pay on Foot ticket dispensers are
functioning satisfactory and adequate supply of tickets are kept within each machine.
The Security staff will also remove and exchange the locked cash boxes on each pay &
display/pay on foot machine on a regular basis.
All cash boxes when removed from each pay & display/pay on foot machine together
with machine print outs will be taken directly to the FM services department, who will
then sign the Security Officers log book.
CSL Estates are responsible for the maintenance of the QAH car parks
Car Parking Team – As part of the PHT Development Team are responsible for





issuing and monitoring of car parking permits
informing payroll of deductions
updating security database regarding access
monitoring of off site car parks
communication with staff regarding car parking issues
6. PROCESS
6.1 Limit of Public Access
It should be noted that the whole of the site is private in relation to the entry and movement of
vehicles 24 hours a day. All vehicles parked or driven on site do so at the owners/drivers risk.
6.2 Access
Portsmouth Hospitals reserve the right to deny any vehicles access to the site and to require
drivers to conform to the designated traffic regulations, signs and staff communiqués in order to
ensure that:


No obstruction is caused to fire exits / Ambulance Bays / Designated Disabled Bays
No obstruction is caused to loading and / or unloading areas or the movement of patients,
goods or the provision of services.
6.3 Pay & Display / Pay on Foot
Specific car parks are designated as Pay & Display / Pay on Foot, which are identified by the
appropriate signs.
6.4 Who May Park
Except for certain controlled areas, members of the general public with business at the hospital
have the same rights as members of staff to park their vehicles.
Staff subject to Exclusion notices, Exclusion Zones issued by the PHT Trust, may only park as
allowed by their order/ communiqué or access time on their ID card. See Appendices B & C for
further details.
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6.5 Disabled Persons Designated Bays 24 Hours
Designated spaces for disabled persons are provided and if these are fully occupied the Pay &
Display / Pay on Foot area maybe used subject to the minimum charge. Any parking in an
illegal area may result in the enforcement of civil ticketing or tow away.
Only staff with their own Disabled Blue Badge may park in Designated Staff Spaces for
Disabled Persons.
Staff with Temporary Disabled Permits issued by Occupational Health may also park in
Designated Staff Spaces for Disabled Persons in staff areas for the period of the Temporary
Disabled Permit.
6.6 Controlled Areas
These are areas, which are specifically designated for staff groups:
6.7.1 Permitted Persons
All patients, visitors and contractors will pay the displayed time and related charges for parking
in pay areas / car parks. Staff are not permitted to park in public areas even if they pay the
appropriate fee.
6.7.2 Exemptions
Exemptions to full car parking charges are those who are displaying current registered disabled
Badges, or Trust approved exemption slips signed by an authorised staff member.
These groups are subject to the Trust minimum parking fee. See Appendix A for further details.
6.7.4 Charge Notice for Non Compliance
Anyone failing to comply will be subject to parking Charge Notices as described in this policy.
Any vehicle that is parked causing an obstruction will be removed; any cost of this removal will
be charged to the driver.
6.7 Vehicle Traffic and the Law
Anyone driving vehicles of any description on the site is expected to comply with the law
regarding Road Traffic Legislation, taxation, licensing, insurance, roadworthiness and the
reporting of accidents to the Police.
6.8 Damage to Vehicles or Property and Causing Injury
Any member of staff driving a vehicle of any description on the site, who causes an injury to
another person or to property, is required to report the matter to the Security Department
without delay, as well as complying with the law by notifying the Police.
6.9 Warning Notices
Patrolling Security Officers and Parking Contractors employed by the Trust or Carillion Services
Limited have instructions to stick warning notices on the side windows of any motor vehicles
parked in violation of the above regulations.
Charge Notice notices will be issued to cars parked in contravention of this policy
Fines or tow away may be used as well or instead of notices.
6.10.1 Register of Warnings
A register of warnings will be maintained to identify persons who persistently offend and may,
at the discretion of the Chief Executive, and then be prevented from driving/ parking a vehicle
on the site.
6.10.2
Possibility of Disciplinary Action Against Staff
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Members of staff who ignore warnings or instructions from Security staff will be the subject of a
report to the Director of H.R and their Head of Department for possible disciplinary action.
Any Verbal or Physical abuse toward any employee with responsibility for the implementation of
this policy, e.g., Car Parking Office Staff, Security Staff, Car Park attendants or an authorised
registered contractor will not be tolerated and in all cases Disciplinary Action will be taken
against the relevant individual(s) concerned.
Staff who have been allocated staff car parking must not use their ID card to allow others to
gain access to any staff car parks. If this is identified, disciplinary action will be taken and may
result in individuals being prevented from driving/parking a vehicle on site.
6.11
Application of Charge Notice (Fines or Tow away)
Enforcement of Car Parking Contraventions
Patrolling Security Officers have instructions to issue a Charge Notice Parking Charge in the
form of a manual ticket to any offending vehicle:a) Parked on a Red or Yellow marked hatched area.
b) Parked on double Red or Yellow lines.
c) Parked in disabled parking areas without displaying the appropriate blue badge or temporary
permit.
d) Parked in a temporarily coned / barriered off area.
e) Blocking a fire exit or loading / unloading area, or seriously impeding the free movement of
patients, goods or the provision of essential services.
f) Parked on grass verges, flower beds, green spaces.
g) Parked within a Pay & Display car park without displaying a valid ticket.
h) Parked on footpaths, public access ways, exits or entrances.
i) Staff parked in public car parking spaces
Tickets are carbonated and come in three parts which should be separated as follows:i. The back part is issued to the vehicle;
ii. The middle part is to be retained by Security.
iii. The top copy to be retained in the Security Control Room for Parkshield
The offender has a grace period of 14 days to pay the parking charge. If they fail to pay the
charge, then information will be collected from DVLA about the registered keeper.
Charges to be applied are:1.
£85 discounted to £60 for early repayment within 14 days;
2.
A third tier of payment set at £135 in line with Parkshield’s administration cost
or if the case is to be referred to court or final collection stage (past 60 days).
6.12 Universal Application of Charge Notice


The Charge Notice fine will be as prescribed by the Trust, regardless of rank or status
within Portsmouth Hospitals NHS Trust or other organisations based or working at Queen
Alexandra Hospital.
The policy applies to staff, visitors, suppliers and contractors.
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6.13 Civil Ticketing/Tow away

Applications of Charge Notice tickets will be applied by CSL or an authorised registered
contractor employed by CSL for this purpose. The process for the application of this
process is attached in 6.11

Tow away will be used as a sanction and will be carried out by a licensed operator. . Any
damage caused to a vehicle in the process must be reported immediately to the relevant
Manager / Officer
6.14 Pay & Display Car Parking/Pay on Foot Car Parking
6.14.1
All designated Pay & Display / Pay on Foot car parks will be adequately sign posted.
The signs will indicate parking fees payable for each time period.
All vehicles not displaying a valid Pay & Display ticket and all vehicles whose Pay & Display
ticket has expired will receive a Fixed Penalty Notice.
6.14.2
All vehicles displaying a disabled Badge will be permitted minimum fee parking. Any vehicle
found abusing this facility will be liable to a Fixed Penalty Notice.
6.14.3
At the discretion of an authorised Trust Officer the Trust may agree to offer reduced car parking
fees for patients OR their next of kin under the following circumstances:
 A length of stay of greater than 7 days
 A continuous clinical treatment requiring more than seven (7) visits to the QAH.
See Appendix A
6.14.4
The Security staff will ensure that Pay & Display / Pay on Foot ticket machines are
Functioning satisfactory and an adequate supply of tickets are kept within each
machine; all faults will be reported to the Security Services Manager.
6.14.5
The Security staff will also remove and exchange the locked cash boxes on each Pay & Display
/ Pay on Foot machine on a regular basis.
6.14.6
All cash boxes when removed from each Pay & Display / Pay on Foot machine together with
machine print outs will be taken directly to the FM Department, who will then sign in the
Security Officer’s log book indicating the receipt of the cash box and each identification
number.
6.14.7
For any vehicle which is illegally parked for more than 24hours without the driver
making contact with the Security Department, Security Officers may arrange for the vehicle to
be towed away and the normal fee for recovering the vehicle will become payable.
6.14.8 Pay on Foot
The Pay on Foot car park fees will be as displayed on tariff boards next to pay machines, and
on entry to the car park.
Lost tickets will be charged at the rate displayed on tariff boards. Disabled badge
holders are subject to the minimum fee displayed. This is on production of appropriate badges
and identity cards at main reception; where tickets can be validated for minimum fee
charge at pay stations.
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6.15 Red Route (Clearway), Red Hatched Areas (24 hours a day)
6.15.1 Red Route (Clearway), Red Hatched Areas
Double red lines through the hospital site denote a clearway; this operates 24 hours a day.
6.15.2 Red Route Restrictions (24 hours a day)
i)
ii)
iii)
No parking for any vehicle including disabled badge holders, Hospital
Transport groups, Voluntary Care groups.
No unloading or loading.
No waiting.
6.15.3 Red Route and Red Hatched Area Allowances
i)
ii)
Trust vehicles, occupants working nearby, with prior agreement of the
Security department.
Setting down or picking up persons only.
6.15.4 Red Route and Red Hatched Charge Notice
Any vehicle parked on double red lines or a red-hatched area will be given a Fixed Penalty Notice.
The vehicle will then be towed away by a Trust appointed Operator, under the instruction of the
duty Security Officer.
6.15.5 The Fee
As prescribed by Portsmouth Hospitals NHS Trust
6.16 Vehicle Accidents on Hospital Property
6.16.1
Where private vehicles are involved in accidents on hospital property the matter should be settled
between the drivers and their insurers. However, in some cases circumstances may lead the Trust
being sued for some matter of negligence. It is necessary therefore, for notes to be made and sent
to the Trust Risk Manager. The report should contain the following.
a)
Names, addresses and staff details, if applicable, of each driver.
b)
Time, date and precise location of accident.
c)
Registration numbers and models of vehicles involved.
d)
Details of insurance companies of drivers.
e)
Names and addresses of any witnesses.
f)
Brief description of the nature of the accident and damage sustained.
g)
Details of any injuries
6.16.2
If a hospital vehicle or property is involved, or there is any question of negligence by the Trust,
these particulars should be amplified by including the following.
a)
Any version of the accident that may have been preferred by either driver.
b)
Similar versions that may be given by witnesses.
c)
Full details of insurance certificates.
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d)
A sketch plan of the area concerning the accident, showing the point of impact, the
approach lines of the vehicle and any measurements taken.
e) The state of the weather, road conditions and visibility.
f)
Details of the injured person(s).
6.16.3
The Trust is not responsible for vehicles parked on the QAH or Fort Southwick sites. Vehicles
are the personal possession of their registered owners. All vehicles parked or driven on site do
so at the owners/drivers risk
6.17 Duties and Responsibilities
The responsibilities for the enforcement of this policy lies with the Security Team or their
designated sub contractors.
All staff are responsible for complying with the requirements of this policy.
6.18 PHT Park and Ride Sites at Fort Southwick
Staff will be allocated parking spaces against criteria set out in Appendix B
Staff allocated on site parking at QAH can park in staff designated car parks only but not in the
Public Multi Storey car park or other designated public spaces. Designated groups (MOD and
Volunteers not otherwise employed by PHT) will be allocated access to the Multi Storey car
park ONLY.
Staff allocated off site spaces at Fort Southwick must park in the areas allocated and
designated by letters. Parking in other areas than allocated will be considered to be a breech of
this policy. Continued failure to adhere to this policy may lead to car parking access rights being
removed and also potentially disciplinary action as detailed in clauses 6.10.1 and 6.10.2.
7.
TRAINING REQUIREMENTS
Security staff will be trained by the Fixed Penalty Notice provider in the correct application of
the process. Shift Leaders will carry out refresher training as required. This training will be
recorded on the Carillion training database.
Staff refusing to carry out training or refresher training will be in breach of their contract and will
be dealt with via the Trust’s Disciplinary Policy.
8.
REFERENCES AND ASSOCIATED DOCUMENTATION
These are held by Carillon Services and can be seen upon request in the FM offices, B level
QAH.
9.
MONITORING COMPLIANCE WITH, AND THE EFFECTIVENESS OF,
PROCEDURAL DOCUMENTS
The car parking management is the responsibility of Carillion Services as per the Project
agreement and is monitored in accordance with Schedule 14 by the PHT Client team.
The service is also ISO 2000 accredited and is audited on a scheduled basis internally and
externally to ensure all procedures are carried out in a timely and correct manner to deliver the
correct service.
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APPENDIX A: PAY ON FOOT/PAY & DISPLAY EXIT SLIPS (Criteria for issue)
Enclosed are the exit slips to enable certain visitors to park at the minimum charge per day in the pay on foot car
park. The slips are to be issued by the sister/nurse in charge to:
Daily Passes, minimum charge to be paid each day
1. Patients who are the driver, who parked and were then admitted for emergency reasons
2. A relative/visitor who has had to stay with a patient receiving emergency treatment for over 6 hours on first visit
only.
3. Parent accompanying a child on admission for overnight stay only.
4. A patient undergoing an episode of care such as Radiotherapy, Chemotherapy and Dialysis will qualify for
concessionary car parking after the 6th visit or the 6th day of that episode of care. An episode of care is defined as
a period of active treatment e.g. this does not include annual reviews
Fixed Period Passes (after 7 days), minimum charge to be paid daily for the period covered
1. Parent accompanying a child on long-term basis.
2. A close relative/partner who is helping with on going clinical care. i.e. washing, feeding
3. A close relative/partner where the patient’s clinical condition warrants daily attendance. i.e. serious head injury,
I.T.U.
4. A patient undergoing a regular and frequent course of treatment such as: Radiotherapy, Chemotherapy and
Dialysis.
5. A close relative of a patient who‘s length of stay is greater than 14 days for any one episode. Minimum charge
paid after 13th day.
Exit slips are a concession and not a right for the use of patients, relatives and visitors only.
These slips are not to be used by staff, agency staff or contractors
The Trust’s Main Reception keep these slips for audit purposes. Assignees may be asked to account for their issue.
QAH Walk and Pay Parking
The completed slip including assignees printed name, job title and coin chip/ticket will be exchanged at main reception for a
validated ticket for the minimum charge.
The ticket must be taken to the nearest pay machine and the minimum charge paid to validate the ticket to allow you to exit
the car park.
QAH Pay and Display Parking
The car parking ticket must accompany the Daily/Period pass issued and displayed in the front car window
Any misuse of this exit criteria could be counted as fraudulent and dealt with accordingly
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PAY & DISPLAY/PAY ON FOOT CAR PARK SLIP – FIXED PERIOD PASSES
(BLOCK CAPITALS PLEASE)
THIS SLIP IS TO BE USE FOR FIXED PERIOD PASSES
A MINIMUM FEE WILL BE CHARGED FOR THIS SLIP DAILY. TICKET WILL NEED TO BE PAID FOR
AT PAY STATION AFTER VALIDATION AT MAIN RECEPTION, OR ATTACHED TO PAY AND
DISPLAY SLIP FOR MINIMUM CHARGE
DEPT/WARD ……………………
PLEASE TICK:
START DATE ………………….
PATIENT 
RELATIVE 
FINISH DATE……………………
PARENT 
SIGNATURE OF SISTER/NURSE IN CHARGE …………………………………………………………………………..
NAME IN CAPITALS …………………………………………………………………………………………………………..
THIS SLIP IS REQUIRED FOR AUDIT PURPOSES. PLEASE RETURN TO THE TRUST’S MAIN RECEPTION ON
LAST DAY
THIS SLIP IS TO BE RETAINED BY CUSTOMER UNTIL FINISH DATE WHEN IT MUST BE HANDED TO MAIN
RECEPTION. IF THIS SLIP IS NOT FULLY AND LEGIBLY COMPLETED IT WILL BE REFUSED AT MAIN
RECEPTION
………………………………………………………………………………………………………………………
PAY & DISPLAY/PAY ON FOOT CAR PARK SLIP – FIXED PERIOD PASSES
(BLOCK CAPITALS PLEASE)
THIS SLIP IS TO BE USE FOR FIXED PERIOD PASSES
A MINIMUM FEE WILL BE CHARGED FOR THIS SLIP DAILY. TICKET WILL NEED TO BE PAID FOR AT PAY
STATION AFTER VALIDATION AT MAIN RECEPTION, OR ATTACHED TO PAY AND DISPLAY SLIP FOR
MINIMUM CHARGE
DEPT/WARD ……………………
PLEASE TICK:
START DATE ………………….
PATIENT 
RELATIVE 
FINISH DATE……………………
PARENT 
SIGNATURE OF SISTER/NURSE IN CHARGE …………………………………………………………………………..
NAME IN CAPITALS …………………………………………………………………………………………………………..
THIS SLIP IS REQUIRED FOR AUDIT PURPOSES. PLEASE RETURN TO THE TRUST’S MAIN RECEPTION ON
LAST DAY
THIS SLIP IS TO BE RETAINED BY CUSTOMER UNTIL FINISH DATE WHEN IT MUST BE HANDED TO MAIN
RECEPTION. IF THIS SLIP IS NOT FULLY AND LEGIBLY COMPLETED IT WILL BE REFUSED AT MAIN
RECEPTION
…………………………………………………………………………………………………………………
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PAY & DISPLAY/PAY ON FOOT CAR PARK PASS
A MINIMUM FEE WILL BE CHARGED FOR THIS SLIP DAILY.
Pay on Foot - TICKETS WILL NEED TO BE PAID FOR IN PAY STATION AFTER VALIDATION AT MAIN RECEPTION
Pay & Display – MINIMUM CHARGE TICKET TO BE PURCHASED AND PLACED WITH THIS SLIP ON CLEAR DISPLAY IN
FRONT DRIVERS WINDOWSCREEN DURING STAY
(BLOCK CAPITALS PLEASE)
DEPT/WARD …………………… DATE of USE ………………….
PLEASE TICK:
PATIENT 
RELATIVE 
PARENT 
SIGNATURE OF SISTER/NURSE IN CHARGE …………………………………………………………………………..
NAME IN CAPITALS …………………………………………………………………………………………………………..
IF THIS SLIP IS NOT FULLY AND LEGIBLY COMPLETED IT WILL BE REFUSED AT MAIN RECEPTION (PAY ON FOOT ONLY)
THIS SLIP IS REQUIRED FOR AUDIT PURPOSES. PLEASE RETURN TO THE TRUST’S MAIN RECEPTION
 ………………………………………………………………………………………………………………………………
PAY & DISPLAY/PAY ON FOOT CAR PARK PASS
A MINIMUM FEE WILL BE CHARGED ON FOR THIS SLIP DAILY.
Pay on Foot - TICKETS WILL NEED TO BE PAID FOR IN PAY STATION AFTER VALIDATION AT MAIN RECEPTION
Pay & Display – MINIMUM CHARGE TICKET TO BE PURCHASED AND PLACED WITH THIS SLIP ON CLEAR DISPLAY IN
FRONT DRIVERS WINDOWSCREEN DURING STAY
(BLOCK CAPITALS PLEASE)
DEPT/WARD …………………… DATE of USE ………………….
PLEASE TICK:
PATIENT 
RELATIVE 
PARENT 
SIGNATURE OF SISTER/NURSE IN CHARGE …………………………………………………………………………..
NAME IN CAPITALS …………………………………………………………………………………………………………..
IF THIS SLIP IS NOT FULLY AND LEGIBLY COMPLETED IT WILL BE REFUSED AT MAIN RECEPTION (PAY ON FOOT ONLY)
THIS SLIP IS REQUIRED FOR AUDIT PURPOSES. PLEASE RETURN TO THE TRUST’S MAIN RECEPTION
 ………………………………………………………………………………………………………………………………….
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CAR PARKING MINIMUM CHARGE
VALIDATION OF EXIT TOKENS
The following groups will be subject to this concessionary charge.
1.
Disabled badge holders – ON Production of disabled ID badge
2.
Voluntary Care Groups – ON production of Care Group ID badge/patient’s letter
3.
Voluntary Ambulance car drivers – ON production of ID card, worksheet or patient’s letter
4.
Wrong Hospital – Patients who present themselves at the wrong hospital for treatment, on production
of appointment/admission letter
Process
a)
Present ticket at main reception for minimum charge validation. This is a daily fee
b)
Put validated ticket into pay station and insert minimum charge (press button for receipt if required)
c)
The EXIT barrier will not operate if a) and b) not followed
5.
At the discretion of an authorised Trust officer the Trust may agree to offer reduced car parking fees for
patients OR their next of kin under the following circumstances:
A length of stay of greater than 7 days
A continuous clinical treatment requiring more than seven (7) visits to QAH.


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APPENDIX B
STAFF CAR PARKING CRITERIA
The number of parking spaces available at Queen Alexandra Hospital is far outnumbered by the numbers
of staff trying to park. Under local planning permissions we cannot develop any further parking on either
site and indeed, under government guidance we are required to reduce the number of vehicles coming on
to our sites.
To this end, and after consultation with the Trust’s Transport and Travel Group, JCNC and JDNC the Trust
has decided that members of staff living within one mile of QAH will not be able to bring their cars onto the
sites.
Staff may apply to park on-site if:They work shifts that do not fit with the park & ride service. Staff who are on permanent night shifts or work only
weekends are exempt and your line manager will be required to confirm this.
You are required to extensively use your vehicle for work journeys. Applicants will need to evidence this
requirement and frequency of visits
You satisfy the criteria for Category A on call as determined by DDNC.
You have children who attend the Topps nursery during working hours and for an extended period i.e. not just
school holidays. Applicants will need to evidence this attendance.
You hold a disabled blue badge regulated by the appropriate authorities.
You are a resident on the sites (i.e. QAH is your home).
You are a volunteer who is not employed by Portsmouth Hospital Trust
You live further than one mile from the QAH campus.
If you believe you should be exempt from the exclusion zone as you meet these criteria, please return the
attached form.
There will be no restrictions at weekends or on Bank Holidays
Thank you for your co-operation
Glen Hewlett
Director of Development and Estates
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Appendix C
Confidential
Appeal Form
Please read attached criteria carefully before appealing
Staff Appeal for exemption from exclusion from
QAH car parks
Name:………………………………………………… Department:………………………………………..
Address:……………………………………………… Starting Time:………………………………………
………………………………………………………… Finishing Time:…………………………………….
Postcode:…………………………………………….. Days Worked:………………………………………
Contact Tel No:………………………………………
Reason for Exemption from exclusion from QAH car parks
……………………………………………………………………………………………………………………..
……………………………………………………………………………………………………………………..
……………………………………………………………………………………………………………………..
……………………………………………………………………………………………………………………..
Name of Line Manager:………………………………
Date:…………………………………………………
Statement by Line Manager supporting appeal:
……………………………………………………………………………………………………………………..
……………………………………………………………………………………………………………………..
……………………………………………………………………………………………………………………..
……………………………………………………………………………………………………………………..
Signature of Line Manager:…………………………..
Date:……………………………………………….
Please ensure all sections are complete
Return form to:
Glen Hewlett
Director of Development & Estates
Victoria House
Queen Alexandra Hospital
Southwick Hill Road
Cosham
Portsmouth
PO6 3LY
Security policy for controlling parking. Issue 14. 18.10.2012 (Review date June 2014)
Page 16 of 17
Security policy for controlling parking. Issue 14. 18.10.2012 (Review date June 2014)
Page 17 of 17