Kim Conway E-Mail: kimberly.conway@mail.mcgill.ca Cell: 1-604-345-2959 Present address: 401-1954 West 3rd Ave. V6J 1L1 Vancouver, B.C Experience Sales Associate, McGill Redbird Sports Shop, Montreal, QC 2013 Responsible for sales of sports clothing and equipment, inventory control, float and deposit, point of sale and accounting database system called Spectrum. Dedicated employee while full time student at McGill University. VIP Server/Hostess at McGill Varsity Football and Hockey games, Montreal, QC 2012-2013 Cashier, McGill Varsity Sports Concessions, Montreal, QC 2012-2013 Server, bartender, hostess, bus-girl; multitasking and prioritizing in a customer-driven, VIP environment. Delivered high quality customer service tailored to the needs of VIP guests. Dedicated employee while full time student at McGill University. Served concession food and beverages to sport fans during the Varsity games at McGill University; multitasking and prioritizing in a customer-driven, fast-paced environment. Dedicated employee while full time student at McGill University. Shatford Centre—Okanagan School of the Arts, Penticton BC 2011 Service Representative, Valley First Credit Union, Penticton, BC 2010 Responsible for the inventory control, point of sale and accounting database system called Windward Software, website designs and management of ticket sales for workshops and events. Supported the payment systems department of Valley First Credit Union; multitasking, computer skills, data entry, answered telephones, always completed assigned work in a fast-paced and efficient manner. Waitress, Mediterranean Grill, Penticton, BC 2007-2008 Soccer Coach, South Okanagan Youth Soccer Association, Penticton, BC 2006-2011 Cashier, Gilligan’s Ice-cream Shop, Penticton, BC 2005-2009 Chambermaid, Beachside Motel, Penticton, BC 2005-2009 Server, bartender, hostess, bus-person; multitasking and prioritizing in a customer-driven, fast-paced environment. Delivering high quality customer service tailored to the needs of each individual. Responsible for conducting summer soccer camps for children aged 3-13 with other coaches in the district. Developed strong leadership attributes through training new coaches and designing and implementing unique soccer drills. Customer service associate. Responsible for serving concession food to the public, developed money handling skills Cleaning motel rooms, laundry; physical and repetitive labor in a fast-pace environment; tailored to the needs of each individual guest. Child Care Provider, Penticton, BC Supervised children’s safety, nutrition and activities. 2005-2009 1 Education McGill University, Montreal QC 2009-2013 Penticton Secondary School 2005-2009 Bachelor of Science: Major in Psychology; Minor in Education Graduate of the French Immersion Program; Honor Roll; Effort Roll; Female Athlete of the Year Award in Grades: 9, 10, 11 and 12; Two Memorial Awards Volunteer Activities& Memberships Speech Pathology Volunteer, George Pearson Hospital, Vancouver, B.C 2013-2014 Volunteered as a speech pathology assistant at the George Pearson Centre through Vancouver Coastal Health. Trained with specific techniques tailored to the needs of the individual patient. Speech Pathology Volunteer, Columbia Speech and Language, Vancouver B.C 2013 Volunteered with Columbia Speech and Language services. Visited patients’ homes, provided one-on-one speech therapy sessions. Trained with specific techniques tailored to the needs of the individual patient. Speech Pathology Volunteer, Okanagan School District 2013 Job shadowed a speech pathologist at Trout Creek Elementary School in Summerland BC and Wiltse Elementary School in Penticton, BC. Experience assisting a wide variety of students with diverse speech impairments. Leadership Club Member, Penticton, B.C 2005-2008 Competitive Soccer Player, Pinnacles U-21 Team, Penticton, B.C 2003-2010 Organization of student body activities such as ‘Spirit Days’ and dances at Penticton Secondary High-School. Played soccer since 5 years of age; participated in the Penticton Representative Soccer teams from the age of 11 to present; also played for the Intra-Provincial Soccer League, the B.C Summer games soccer team and the Kelowna Representative Soccer team. Skills Speak conversational French Licenses and qualifications Class 5 BC Drivers License Serving it Right Computer Skills Well versed in Microsoft Office Software: Word, Excel, PowerPoint Type 60 wpm Experienced with Windward and Spectrum accounting database systems University lab experience References available upon request 2