COMPUTING THE PERCEIVED ENVIRONMENTAL UNCERTAINTY FUNCTION BY RASCH MODEL. VANESSA YANES-ESTÉVEZ 1, JUAN RAMÓN OREJA-RODRÍGUEZ 2, PEDRO ALVAREZ 3 1 Departamento de Economía y Dirección de Empresas Fac. Ciencias Económicas y Empresariales - Universidad de La Laguna 38071-La Laguna (Canary Islands)- SPAIN 2 Departamento de Economía y Dirección de Empresas Fac. Ciencias Económicas y Empresariales - Universidad de La Laguna 38071-La Laguna (Canary Islands)- SPAIN 3 Departamento de Economía Aplicada Universidad de Extremadura Avda. de Elvas s/n. 06071-Badajoz SPAIN Abstract: The objective of this work is to validate empirically the Perceived Environment Uncertainty (PEU) as a function of the dynamism and complexity using Rasch model as an instrument of measurement. Complexity and dinamism are considered latent variables, although are defined by the same set of items, they are different dimensions. The items have been assessed by a sample of 338 managers of firms in Canary Islands (Spain). The obtained results show how dinamism and complexity are related. PEU can be explained and determined in terms of dinamism and complexity by the perceptions of managers. Key words: Rasch; uncertainty; environment; dynamism; complexity; perceptions. 1 Introduction The fact that organizations are in continual interaction with their environment and that, it becomes one of their key sources of opportunities and threats, implying that knowledge about what is happening around is a crucial resource to stay in an advantaged position. In this way, the environmental uncertainty is the main used dimension to study its implication. Applying the common features of the most widely-used definitions of environmental uncertainty [1, 2], we could say that perceived uncertainty is the lack of information about external events to the organisation experienced by the individual according to its mental models. In our case, considering the environment as a source of information, uncertainty is associated with the environmental dimensions of dynamism and complexity [3]. According to the proposals of the literature [1,4], the environmental dynamism is identified as the changes in the environment that are difficult to predict, which are those that most condition the decisions [5]. It will be defined as the frequency of changes in environmental elements and their degree of predictability. On the other hand, environmental complexity seems to be synonymous with heterogeneity, or based on it, such as in the definition of Child [6], which is generally accepted and similar to those of other researchers [1,7]. Thus, it is defined as the level of knowledge necessary to understand a variable, and the number of elements that must be taken into account to comprehend its complexity. In this article we give another step by proposing a methodology to analysis the perceived uncertainty from dynamism and complexity without introducing any external weights. The methodology used is a technique based on Rasch probability [8]. The core idea of the present analysis is defining the latent variables environmental complexity and dynamism, in order to measure PEU, using Rasch model as an instrument for measurement. 2 Problem formulation 2.1 Perceived environmental uncertainty It can be said that the Perceived Environmental Uncertainty (PEU) shows the lack of information of the world around a firm that perceived its deciders while enter the decision making process. There are some dimensions that generate this lack of information: it could be because the items are very difficult to understand (complexity) or/and they change frequently (dynamism). Following this reasoning, we can say that the PEU is a function of the dynamism and complexity perceived for the items of that environment: PEU = F (Di, Ci) (1) Mapping of perceived complexity and dynamism, considered as two different dimensions, provide the following graph of PEU (Figure 1). and managers along a single line for their measurement according to the situation whereas factor analysis fails to construct any linear measure [9]. 2.1.1 Latent variables and Rasch probability Let Xni be a latent variable representing the environmental complexity/dynamism. The score is expressed by Xni = {1, 2, 3, 4, 5} in terms of the parameter n (the manager n) and i (item i of the environmental complexity/dynamism). These latent variables are conceived of as a single dimension along the continuum where parameters n and i are located. The following illustrates the manner in which managers 0 and attributes {1 , 2 , 3 , 4 } can be thought of as located on the environmental complexity/dynamism line. Complexity Environmental complexity or dynamism PEU low Dynamism Fig. 1. Complexity and dynamism vs.PEU Any point on that line will give us the PEU experienced by an individual according to the complexity and dynamism perceived of the environmental items. 2.2 Rasch model A way of measuring the environmental complexity/dynamism is by means of latent variables defined by certain items where the observations or data are manifestation of these variables [8]. Latent trait models focus on the interaction between the perception of a manager interviewed on an item rather than upon test scores. The latent variable can be conceived of as a straight line along which the manager interviewed and items are situated One assumes there is a single direction implies “more” of the variables (environmental complexity/ or dynamism). More means more distance along the line. This will serve as a support for forming a hierarchy of the perception of the environmental complexity and dynamism Rasch measurement is more suitable than other methods as factor analysis or factor correspondence for reducing a complex data matrix to one dimensional variable.The Rasch model allows us to situate items 0 -|-----|-----|-------|------|-1 2 3 4 high (2) The attributes 1 , 2 , 3 , in this case, are closer to the low end than 0 and attribute 4 An even-handed way of relating the positions of managers and attributes of the environmental complexity or dynamism is in terms of probabilities. If n endorses the attribute i , then n > i , that is ( n - i ) > 0, and the probability of being complex o dynamic is >0.5 If If If n > i , (n - i ) >0 , then P[Xni =1] > 0.5 (3) n < i , (n - i ) <0 , then P[Xni =1] < 0.5 (4) n = i , (n - i ) =0 , then P[Xni =1] = 0.5 (5) The difference ( n - i ) can be range from - to + and the probability from o to 1, that is, 0 P [Xni =1] 1 (6) - ( n - i ) (7) If we use the difference as an exponent of e, then 0 e (n - i ) (8) With a further adjustment we can bright the expression into the interval from zero to one. e (n - i ) 0 { ----------------- } 1 1 + e (n - i ) (9) We take this formula to be an estimate of the probability of perceived environmental complexity or dynamism. The relationship can be written as: e (n - i ) P [Xni =1 | n , i ] = ----------------1 + e (n - i ) (10) This is Rasch’s formulation of this development of latent trait theory [10]. Parameters n and i are estimated by the maximum likelihood method [11] by using the PROX and UCON algorithms computed by the Winsteps computer program [12]. 3 Problem solution 3.1 Research methodology This study is part of a line of research whose main objective is to analyse the importance of the environment for firms operating in a geographicallydifferentiated area. The area chosen is Canary Islands, a Spanish autonomous region located at over 2,000 km from the mainland in the Atlantic Ocean. This geographical feature makes it one of the most peripheral regions in the European Union, with such consequences as the distinctive character of business and entrepreneurial behaviour. Because of this geographical situation, warm weather, political stability and natural resources, among other factors, its main industry is tourism. We obtained the data required for this study during the first four months of 2001 with a questionnaire applied within a personalised interview. The valid sample used was 338 surveys answered by the managers. The questionnaire was made up of closed questions concerning perceptions of the environmental dynamism and complexity for a total of 25 items according to Oreja [13]. He defines the variables relevant to the island economy in four subscales: Geographic subscale: insularity, physical geography, natural resources, demography. Economic subscale: developmental level of the Canaries, situation of the demand, income level of the demand, technological resources, situation of competitors, distance from big markets, market segmentation, natural, financial and human resources, physical barriers, economies of scale, dependence on exterior, exchange rate. Politico-legal subscale: political situation of the Canaries, sector legislation, labour legislation, consumer protection. Socio-cultural subscale: consumer motivation, attitude to the firm, professional training. To find out the position of the managers in the face of both these environmental dimensions, their perceptions are measured on a 5-point scale, where 1 is a low level of perceived dynamism and complexity, and 5 is a high level of perceived dynamism and complexity. The reliability and validity of the scales used for the perceived uncertainty was evaluated using Rasch model as a tool providing a measurement for managers and items. 3.2 Results: Items measurement The results show the item measurements which express the location along the straight line complexity. “Situation of the demand, situation of the competitors”, “Income level of the demand”, etc are the most frequent items endorsed by the managers, and “Natural resources”, “Physical orography”, etc are the most rare. ITEMS STATISTICS: MEASURE ORDER INFIT OUTFIT A B C D E F G H I J ITEMS ||------------------------------------+----------+----------+-----+---------------------| | 3 735 328 53.0 .2|1.24 3.1|1.22 2.7| .51| Natural Resources | 2 752 328 52.8 .2|1.15 2.0|1.11 1.5| .48| Physical geography || 11 758 328 52.7 .2|1.18 2.4|1.14 1.9| .48| Natural resources || 18 798 328 52.3 .2|1.26 3.5|1.24 3.1| .38| Exchange rate || 15 862 328 51.5 .2| .99 -.2| .98 -.3| .54| Physical barriers || 16 896 328 51.2 .2| .86 -2.3| .87 -2.0| .52| Economies of scale | 10 909 328 51.0 .2| .83 -2.8| .84 -2.5| .50| Market segmentat. | 4 918 328 50.9 .2|1.15 2.1|1.13 1.8| .52| Demography || 19 935 328 50.7 .2|1.05 .8|1.09 1.3| .49| Political situation | 9 1015 328 49.8 .2|1.23 3.1|1.22 2.9| .49| Distance to market | 21 1025 328 49.7 .2| .76 -3.9| .76 -3.7| .49| Labour law | 14 1047 328 49.5 .2| .86 -2.2| .85 -2.2| .55| Technological res. | | 12 1051 328 49.4 .2| .83 -2.6| .83 -2.6| .50| Financial resources | 22 1057 328 49.4 .2| .87 -1.9| .88 -1.8| .47| Consumer defence | 24 1062 328 49.3 .2| .81 -3.0| .83 -2.6| .46| Attitude to firm | 13 1085 328 49.0 .2| .81 -2.9| .82 -2.7| .54| Human resources || 17 1085 328 49.0 .2|1.46 5.8|1.47 5.7| .49| Dependence ext. || 5 1097 328 48.9 .2| .83 -2.7| .84 -2.4| .53| Development| | 25 1098 328 48.9 .2| .91 -1.4| .93 -1.0| .45| Prof. training || 23 1102 328 48.9 .2| .92 -1.2| .92 -1.1| .51| Consumer motivat. | 1 1111 328 48.7 .2|1.47 5.9|1.45 5.4| .48| Insularity || 20 1124 328 48.6 .2| .96 -.5| .96 -.6| .51| Sector legislation || 7 1126 328 48.6 .2| .76 -3.8| .77 -3.5| .53| Demand income || 8 1157 328 48.2 .2|1.10 1.3|1.09 1.2| .45| Sit.competitors | | 6 1182 328 47.9 .2| .90 -1.4| .94 -.7| .50| Sit. of demand | |------------------------------------+----------+----------+-----+---------------------| MEAN 999. 328. 50.0 .2|1.01 -.1|1.01 -.1| | || S.D. 132. 0. 1.5 .0| .21 2.9| .20 2.6| | | +----------------------------------------------------------------------------------------- Table1. Complexity. The table 2 shows the measurements of items which define Dynamism. Their measure order is very much alike to Table 1. Items STATISTICS: MEASURE ORDER INFIT OUTFIT A B C D E F G H I J ITEMS --------------------------------------------------------------------------------------| 2 602 326 54.2 .3|1.11 1.3|1.04 .5| .50 | Orography | 3 660 326 53.3 .3|1.09 1.2|1.03 .4| .55 | Natural resources || 11 681 326 53.0 .3| .99 -.1| .95 -.7| .53 | Natural resources || 1 700 326 52.7 .3|1.45 5.3|1.42 4.9| .47| Insularity || 15 719 326 52.4 .3| .88 -1.7| .88 -1.7| .56| Physical barriers || 18 759 326 51.8 .3|1.45 5.5|1.44 5.2| .44| Exchange rate || 16 774 326 51.6 .3| .92 - 1.2| .91 -1.3| .54| Economy of scale || 10 826 326 50.9 .2| .86 - 2.1| .84 -2.4| .59| Market segmentat. || 19 855 326 50.5 .2|1.05 .7|1.08 1.0| .51| Political situation | 9 863 326 50.4 2|1.14 1.9|1.10 1.3| .58| Dist. To market | | 4 871 326 50.3 .2|1.12 1.6|1.11 1.5| .52| Demography || 17 902 326 49.9 .2|1.23 3.1|1.23 3.1| . 54|Dependence ext || 21 922 326 49.6 .2| .81 - 2.9| .80 -3.0| .59| Labour law || 24 952 326 49.2 .2| .82 - .7| .81 -2.9| . 60| Attitude to firm || 22 967 326 49.0 .2| .85 -2.2| .85 -2.1| .57| Consumer defence || 13 969 326 49.0 .2| .91 -1.3| .91 -1.3| .59| Human resources || 20 973 326 48.9 .2|1.09 1.3|1.07 1.0| .55| Sector legislation || 25 983 326 48.8 .2| .86 -2.1| .85 -2.2| .59| Profes. training || 12 988 326 48.7 .2| .68 -5.1| .68 -5.1| .66| Financial resourc. || 5 1023 326 48.3 .2| .81 -2.9| .86 -2.0| .55| Development | 23 1040 326 48.0 .2| .94 -.9| .94 -.9| 55| Consumer motivat || 14 1065 326 47.7 .3|1.11 1.5|1.11 1.5| .56| Technological res. || 7 1066 326 47.7 .3| .72 -4.4| .74 -3.9| .56| Income of demand || 8 1087 326 47.4 .3|1.06 .9|1.04 .6| . 54| Competitors | 6 1130 326 46.8 .3| .88 -1.7| .92 -1.1| .52| Situation demand |------------------------------------+----------+----------+-----+--------------------| MEAN 895. 326. 50.0 .3| .99 -.3| .98 -.4| | || S.D. 144. 0. 2.0 .0| .19 2.6| .18 2.5| | | +----------------------------------------------------------------------------------------- J) PTBIS: Point-biserial correlation, between the individual item (or manager) scores and the total manager (or item) score. Perceived Enviromental Uncertainty Function. Ploting the results from the table 1 and 2, we obtain the graph of PEU (Graph 2). As we can see there is relation (R2 = 0’848) among both dimensions and that is what formed the PEU from the individual perceptions. So our methodology confirms what previous literature said but using only perceptions [14]. It can be noticed that the items “Insularity” does not follows the pattern. It is considered as a misfit or item that no contributes to the model and could be eliminated in future researches. It could be due to the dense and vague meaning of “insularity” for people living in islands. This is the reason why it is perceived less dynamic than complex. Everything in an insular economy is influenced by the idea of “insularity”. Table 2. Dynamism. ORO TIPC 52,00 BARF ECES SEGM POL DEMO 51,00 complejidad Explanation: Columns A) Entry number: indicator reference number B) Raw score: raw score (computation number) C) Count: number of managers interviewed encountered for each item D) Measure: environmental complexity or dynamism estimate for item E) Error: standard error of the estimate INFIT: a standardized information-weighted mean square statistics, which is more sensitive to unexpected scores affecting computations for items near environmental complexity/dynamism level F) MNSQ: mean square INFIT statistics, with expectation 1. Values substantially less than 1 indicate dependency of data. Values substantially than 1 indicate noise. G) ZSTD: INFIT mean –square fit static standardized to approximate a theoretical mean 0 and variance 1. OUTFIT: a standardized outlier-sensitive mean square fit statistc, more sensitive to unexpected scores by managers on item far the item’s environmental complexity / dynamism level H) MNSQ: Mean square OUTFIT statistics, with expectation 1. Values substantially < 1 indicate dependence on the data; values substantially > 1 indicate the presence of unexpected outliers. I) ZSTD: OUTFIT mean square fit statistics standardized to approximate a theoretical mean 0 and variance 1 RRN RECN 53,00 50,00 LEGL DIST. RECN RECT ACTE DEFC DESA MOTC RRHH DEPEX 49,00 REN.D. INS LEGS COMP SIT.D. 48,00 47,00 46,00 48,00 50,00 52,00 54,00 dinamismo Fig. 2. Curve of perceived environmental uncertainty If we observe the graph 2 we conclude that both, dynamism and complexity, contribute nearly both in the same quantity and way to PEU. This term confirms that in those times the understanding of what it is happening “outside” is as important as the changes of the items for making decisions. This conclusion is quite different from Duncan’s [1] that he found that dynamism contributes more to uncertainty. 4 Conclusions Complexity/dynamism can be conceptualized as a latent variable defined by a set of items and quantified in term of Rasch measurement. This possibility gave us the opportunity to advance in diagnosing the environment in a way nearer to individual mind. The results are that the measures are related. The Perceived Environmental Uncertainty function obtained by the resulting computed measures corroborates the accepted theory about the relation between complexity and dynamism [14]. The great difference and our contribution is that the relation is given by deciders itself not by any objective weight that “forced” the relation. What we have in figure 2 is the mental models of decision makers and then, the input of the decision making process: the perceptions. A part from that, it is also important because the knowledge owned by individuals is created from latent structures of information, among others, in the brain of individuals [15]. One of the basic problems of organizations is to have supports of decision-making to improve the cognitive process of deciders [16]. A previous step to design and choose those supports would be to know more about that cognitive process that need to be improved. This methodology leads us also know which environmental items are perceived more uncertain and why: due to the complexity and/or dynamism. Then we could identify the objectives of our potential support systems. In the future and from these results, we could develop another research line considering, for example the Strategic Reference Points with the order measure from the Rasch model. In another hand, if we centre in the cognitive perspective we could also analyse is there were any difference in perceptions depending on the sector of activity or type of firm. Anyway, this application of Rasch probabilities and model to business administration not only lets us know more about environmental uncertainty, but also open a great field of research, what it is even more relevant. References: [1] Duncan, R., Characteristics of Organizational Environment and Perceived Environment Uncertainty, Administrative Science Quarterly, Vol. 17, 1972, pp. 313 – 327. [2] Lawrence, P. R., Lorsch, J.W., Differentiation and Integration in Complex Organizations, Administrative Science Quarterly, Vol. 12, 1967, pp. 1 – 47. [3] Tan J. J., Litschert, R.J.,Environment-Strategy Relationship and its Performance Implication”. Strategic Management Journal, Vol. 15, 1994, pp.1 – 20. [4] Jurkovich, R., A Core Typology of Organizational Environments”. 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