South Australian Public Service JOB AND PERSON SPECIFICATION 1. POSITION IDENTIFICATION Title of Position : Housing Project Co-ordinator Classification : ASO5 Location : Offender Development – Adelaide CBD Reports To : Principal Policy Officer PSM Act Job Status: Financial Delegation: √ Ongoing CORRECTIONAL SERVICES Position No: TBA Division : Offender Development Contract 1-5 Yrs Temporary 1-12 Mths Casual √ FTE 1.0 $ JOB AND PERSON SPECIFICATION APPROVAL ……............................................……/….…/2009 Chief Executive JOB SPECIFICATION 2. KEY PURPOSE OF THE POSITION The Project Co-ordinator, Offender Development, is accountable to the Principal Policy Officer, Offender Development and is responsible for the development and coordination of policies and processes for the Integrated Housing Exits Program, which is for prisoners and people on remand who have been in custody up to 12 months, and are at risk of homelessness. 3. 4. KEY STAKEHOLDER INTERACTION Reports to the Principal Policy Officer, Offender Development Directorate; Collaborates within the Offender Development Directorate and will liaise and work closely with staff within Custodial Services and Community Corrections (including Case Management Coordinators and Case Management Consultants); Consults and develops working relationships with the Department for Families and Communities, Homelessness Strategy Division and Housing Services, Housing SA, as well as with external stakeholders pertaining to the development and implementation of housing and support programs for offenders and people on remand. DIRECTORATE PROFILE The Offender Development Directorate develops, manages and evaluates professional services for offenders. These services ensure a coordinated approach to prisoner and offender assessment, case planning, provision of psychological services, intervention and management, particularly of high risk, serious offenders. 5. SPECIAL CONDITIONS The appointee will be subject to a Criminal History Check prior to confirmation of appointment. A current South Australian Driver’s Licence is essential, and must be willing to drive. Some out of hours may be required and some intrastate and/or interstate travel may be required. Travel on light aircraft may be required. The incumbent will be required to enter into an annual performance agreement for the achievement of specific outcomes. 6. HIGHLIGHTED EMPLOYMENT CONDITIONS A requirement to understand, observe, conform and adhere to: Legislative requirements that apply to the role. This includes but is not limited to the Public Sector Management Act; Correctional Services Act, Occupational Health Safety & Welfare Act, Equal Opportunity Act, the Workers Rehabilitation & Compensation Act and various relevant industrial awards and enterprise agreements. General public sector aims/standards including the Government Code of Conduct and DCS’ Human Resource policies/guidelines including personnel management standards, employee conduct standards and DCS Employee Code of Conduct and DCS Core Values system. 7. KEY AREAS OF ACCOUNTABILITY Implement the coordinated delivery of accommodation and support policies and services in the Integrated Housing Exits Program by: Co-ordinating and implementing policies, processes and systems that support the sustainable delivery of housing and support services; Developing frameworks that can operate effectively within custodial settings to provide the links between pre and post release case management; Developing intake, risk and needs assessment tools and procedures to effectively identify and support program participants; Working co-operatively with Housing SA (DFC) to facilitate the Housing Outreach Program and the allocation of suitable program properties; Working co-operatively with the Homelessness Strategy Division to refine the current model to achieve agreed program goals and targets; Developing communication strategies to achieve a clear understanding of the aims and outcomes of the Program; Developing education and training programs to support DFC Case Management Coordinators, Case Management Consultants and external providers to ensure holistic services are provided in line with Program goals. Develop processes with external stakeholders to enable contribution to pre and post release case management processes by: Facilitating access to knowledge about internal DCS systems for external stakeholders to create seamless processes for clients pre and post release; Developing appropriate referral, assessment and intake tools and procedures that complement internal DCS systems and external agency practices; Co-ordinating and participating in case management reviews as appropriate. Develop and implement processes that assist clients to goals that promote independent living skills and gain access to appropriate support services to reduce the risk of re-offending by: Developing program processes, planning and tools that involve client participation and consent to ensure effective client outcomes; Developing mechanisms with housing providers to ensure appropriate levels of tenancy support; Developing and monitoring effective exit planning to ensure achievement of case goals and reduce the risk of re-offending; Develop client feedback forms to assist in monitoring program outcomes. Provide additional support to the Offender Development Directorate by: Providing formal communication and related documentation (including policies and frameworks) associated with the Enhanced Community Corrections model; Undertaking relevant project development activities; Maintaining effective links and relationships within the Department and external organisations, as required. Contribute to reporting requirements by: Monitoring and evaluating client outcomes and departmental goals and targets, in particular improved outcomes for Aboriginal clients and women; Drafting discussion papers, briefings and frameworks related to the Integrated Housing Exits Program; Liaising with key stakeholders within the Department, the Department for Families and Communities and non government providers to ensure communication and reporting requirements are met (including the feedback of research data); Providing regular reports to the Homelessness Inter Ministerial Committee and the Homelessness Strategy Unit, Housing SA, Department of Families and Communities; Supporting and contributing to monitoring and evaluation processes by contributing to the National Data Collection (SMART) data set. Responsible and accountable for maintaining a safe work environment by ensuring so far as is reasonably practicable that the employee is, while at work, safe from injury and risks to health by: Ensuring work practices and facilities comply with the principles of Occupational Health Safety and Welfare, Public Sector Management, and Equal Opportunity legislation by maintaining a sound working knowledge of legislation and regulations and disseminating information to staff; Liaising with Regional staff, Human Resources Division staff, Department of Premier and Cabinet inspectorial staff, and other relevant agency staff to facilitate the awareness and implementation of safe and fair work practices. Other duties as required commensurate with the level and scope of this position. 8. QUALIFICATIONS Desirable: A relevant tertiary qualification in Social Sciences Certificate in Training and Assessment 9. PERSONAL CRITERIA 9.1 Essential Criteria A demonstrated understanding of issues and risk factors which place a person at risk of homelessness with particular emphasis for people in correctional facilities. An demonstrated understanding of the relationship between homelessness and offending behaviour. An understanding of effective case management processes that contributes to reducing the risk of homelessness and reoffending and the factors that provide for long term sustainable independent living outcomes. An understanding of intake, referral, assessment, monitoring, with particular emphasis in pre and post release settings of correctional facilities. Demonstrated ability to develop and implement projects integrating the service responses from multiple agencies. Demonstrated ability to develop, coordinate and monitor policies and processes to support case management strategies with external stakeholders in particular non-government agencies. Demonstrated ability to develop and implement training to staff with various skills and abilities. Demonstrated ability to establish effective relationships, liaise and engage in appropriate formal and information communication with key stakeholders. Demonstrated ability to manage workload within agreed timelines and objectives, with minimal supervision. Demonstrated ability to work effectively and sensitively within a culturally diverse environment. Experience Previous work history in institutional settings. JOB PROFILE PROGRAM COORDINATOR, OFFENDER DEVELOPMENT DIRECTORATE The following information has been prepared for potential applicants to the position of Project Coordinator, Offender Development Directorate. It has been prepared to provide additional information to the job and person specification. The Department for Correctional Services is committed to building a safe, just and fair society, where the supervision and rehabilitation of offenders is humane and the rights of victims are respected. The Department works in partnership with other criminal justice organisations, other departments and the community, to prevent crime and reduce repeat offending. The Department employs approximately 1600 staff and has responsibility for nine prisons and sixteen community correctional centres across the state. The Offender Development Directorate is responsible for the provision of high quality, integrated therapeutic rehabilitation services to offenders, including high risk and offenders with complex needs. The Integrated Housing Exits Program focuses on providing suitable accommodation and case management support for people leaving custodial settings in South Australia, both those who have been sentenced and those on remand. It aims to assist them with successful reintegration into the community and to reduce the risk of re-offending. The Program was previously a Social Inclusion Board initiative partnering with the Department for Correctional Services (DCS) to manage and lead the program to reduce homelessness for people exiting custodial settings. It is specifically for those who have been in custody up to 12 months, given this group often “fall through system gaps.” In December 2008 the government of South Australia signed a National Partnership Agreement on Homelessness (NP) with the Commonwealth Government. The aim is to facilitate significant reform that will improve the responses to reducing homelessness. This project forms a part of the NP Implementation Plan. The Offender Development Directorate (DCS) is responsible for the day to day management of the program and for jointly achieving program targets. DFC has responsibility for program funding and jointly achieving program targets. The position of Project Coordinator is located in DCS Central Office, located on the 6th floor at 33 Franklin Street, Adelaide. The successful person will be able to demonstrate excellent strategic planning skills, communication skills, project development and training skills. Marja Elizabeth DIRECTOR OFFENDER DEVELOPMENT DIRECTORATE JULY 2009