P2 – Stakeholders: Tesco: - A customer is someone who externally benefits a business. For example, a customer to Tesco is someone who goes there to look at/buy a range of products which they sell. This includes daily essentials, such as food, home ware products, hygiene products etc. - An employee to Tesco is someone who works there to help the public during their shop. This can be at customer check outs, helping with deliveries, customer services and so on. They work there to earn money so they are able to pay for certain things in life, like food shopping and keep their job. - Suppliers within Tesco source all the goods needed for the products which go out on the shelves every single day. For example, they source the different types of meat for the poultry section. - Owners, like the government or trustees or shareholders, are there to buy shares in the company if they are offered for sale and to ensure the business is running smoothly. - Pressure groups are organisations set up to try to influence what we think about the business and its environment. They work within Tesco to change the behaviour of the business and this can be done by running campaigns, protesting and writing letters to the MP’s. - A trade union within Tesco can be one person or a group of people who work to protect and promote their common interests. They have united together to achieve goals within the business. - Employees association is an organisation of employers who are generally from the same industry, working together for the interests of all member companies, on tasks such as the trade union negotiation and sharing information and advice within the business. - A local community for Tesco would be the members of the public that live nearby that support the actions of the business itself. They want to hear the plans for future developments so they are able to be on board with the decisions. - The government is important within a business like Tesco, as they set out the regulations which the business needs to sustain a healthy economy. NHS: - A customer within the NHS is also known as a patient. They go there to be treated for an illness which cannot be dealt with by them self. - Examples of an employee within the NHS could be a doctor, nurse, a cleaner and so on. They are there to help provide a good service to the public and to do a duty of looking after them whilst they stay. The employees in the NHS are there to look after the public, and keep their job so they are able to have a good way of living. - Within the NHS, a supplier is someone who sources all the medicine, beds and so on for the patients. They also provide all the medical kit needed for theatre and in the ambulances etc. - - Owners, like the government or trustees or shareholders, are there to buy shares in the company if they are offered for sale and to ensure the business is running smoothly. Pressure groups are organisations set up to try to influence what we think about the business. A trade union within NHS can be one person or a group of people who work to protect and promote their common interests. They have united together to achieve goals within the business. Employees association is an organisation of employers who are generally from the same industry, working together for the interests of all member companies, on tasks such as the trade union negotiation and sharing information and advice within the NHS. The government is important within a business like NHS, as they set out the regulations which the business needs to follow. Customers, suppliers and employees are linked within a business because without one, there will be an imbalance meaning the business will not run smoothly. For example, the suppliers and employees need to ensure they have stacked all products out on display and that they help the public to the best of their ability when needed otherwise the amount of customers will decrease due to the lack of good service. Also, the governments and suppliers are linked as the governments are the people who set certain regulations for a business which they need to follow. If they are unable to do so, the suppliers will not be able to source all the products to the business because the government will simply stop them. Finally, trade unions are linked with employees as trade unions are part of the pressure groups which employees may use to negotiate pay and certain conditions with the employer.