Talent for Care
A national strategy for support
staff working in the NHS
Talent for Care Strategy
•Get in,
•Get on,
•Go further…
Get in…
• The NHS is the largest employer in
Europe
• Support staff roles make up 40% of our
workforce
• Support staff deliver 60% of all hands
on patient care
• Support staff are a critical part of our
service delivery
Get in…
• Many of these staff have no formal clinical or
professional qualifications on entry
• Most enter the NHS at GSCE level or below
• The most important criteria that we consider
when recruit to this group is not their current
academic achievement but their values,
behaviours and attitudes
Recruiting for
Values
Behaviours
and Attitudes
Get on…
Just because our
support staff may
enter the NHS
without formal
clinical or
academic
qualifications
does not mean we
do not support
them to progress
Go further…
Increasingly we
are offering part
time and full time
progression
routes….From
an Apprentice
through to a
degree level
qualified career
Apprenticeship to first
class honours degree .
Three promotions in 4
years and plans to
complete her MBA!
Claire Murray, HENE