Syllabus for ENG522: Writing in Nonacademic Settings Instructor: Susan M. Katz Office: T131D Telephone: 515-4117 E-mail address: Susan_Katz@ncsu.edu Class meeting time/room: Mondays 6:00-7:15 p.m./TG117 Office hours: Mondays 2:30 – 4:30 p.m. and by appointment Course prerequisites There are no prerequisites for this course beyond graduate standing in any Department of English graduate program. Course Overview This course will have two components: an academic component and an experiential component. For the academic component, students will read articles relevant to writing in nonacademic settings from selected journals and anthologies, respond to questions pertaining to those readings on an electronic discussion board, and meet as a group once per week to discuss the issues reflected in the articles and relate those readings to their own nonacademic experiences. For the experiential component (practicum), students will work approximately eight hours per week (at least 120 hours total) within an organization relevant to their interests and areas of expertise. They will complete several short assignments as well as a project that connects their reading to the experiential component. Student Learning Outcomes Students completing the requirements for this section of ENG 522 will be able to recognize the problems and practices of writers and writing in a variety of nonacademic settings identify issues in writing in nonacademic settings critically analyze published accounts of workplace writing demonstrate an understanding of the differences between academic and nonacademic writing describe personal workplace experience and skills identify personal strengths Required Texts Rath, Tom. Strengths Finder 2.0 New York: Gallup Press, 2007. $24.95 All other readings will be available electronically from the D. H. Hill library. Course Organization and Scope The course will be organized around the following issues in nonacademic writing. I. Transitioning from academic to nonacademic settings (5 weeks) a. Writing for a living b. Writing for different audiences c. Workplace review vs. academic review d. Identifying personal strengths e. Using career resources 1 II. Writing with others (5 weeks) a. Developing/sharing power and authority b. Establishing personal identity c. Writing collaboratively d. Editing e. Ghost writing III. Workplace culture (2 weeks) a. Understanding communities of practice b. Connecting text and context Tentative Schedule of Reading Assignments Writing for a living Brandt, D. (2005). “Writing for a Living: Literacy and the Knowledge Economy.” Written Communication, 22, pp. 166-67. Karlsson, A. (2009). “Positioned by Reading and Writing: Literacy Practices, Roles, and Genres in Common Occupations.” Written Communication, 26, pp. 53-76. Preparing for work Rogers, P.S., & Lee-Wong, S. M. (2003). “Reconceptualizing Politeness to Accommodate Dynamic Tensions in Subordinate-to-Superior Reporting.” Journal of Business and Technical Communication, 17, pp. 379-412. Schneider, B., & Andre, J. (2005). “University Preparation for Workplace Writing: An Exploratory Study of the Perceptions of Students in Three Disciplines.” Journal of Business Communication, 42, pp. 195 - 218. Writing for different Doheny-Farina, S. (1998). “A Case Study of One audiences Adult Writing in Academic and Nonacademic Discourse Communicities.” In Worlds of Writing: Teaching and Learning in Discourse Communities of Work. Ed. Carolyn B. Matalene. New York: Random House, pp. 17-42. Workplace review vs. academic review Identifying personal strengths Using career resources Developing/sharing power Paretti, M. C. (2006). “Audience Awareness: Leveraging Problem-Based Learning to Teach Workplace Communication Practices.” IEEE Transactions on Professional Communication, 49, pp. 189-198 Katz, S. (1998). The Dynamics of Writing Review, Ch. 3 & 4. Ablex: Stamford, CT. Rath, T. (2007). Strengths Finder 2.0 New York: Gallup Press Various web sites as assigned Katz, S. (1998). The Dynamics of Writing Review, 2 and authority Establishing personal identity Writing collaboratively Editing Ghost writing Ch. 5. Ablex: Stamford, CT. Schneider, B. (2007). “Power as Interactional Accomplishment: An Ethnomethodological Perspective on the Regulation of Communicative Practice in Organizations.” In Communicative Practices in Workplaces and the Professions: Cultural Perspectives on the Regulation of Discourse and Organizations. Ed. Mark Zachry and Charlotte Thralls. Amityville, NY: Baywood. 181-99. Ketter, J., & Hunter, J. (2003). “Creating a Writer’s Identify on the Boundaries of Two Communities of Practice.” In Writing Selves, Writing Societies: Research from Activity Perspectives. Ed. Charles Bazerman and David R. Russell. Fort Collins, Colorado: The WAC Clearinghouse and Mind, Culture, and Activity. MacKinnon, J. (1993). “Becoming a Rhetor: Developing Writing Ability in a Mature, WritingIntensive Organization.” Writing in the Workplace: New Research Perspectives. Ed. Rachel Spilka. Carbondale: Southern Illinois UP. 41-55. Palmeri, J. (2004). “When Discourses Collide: A Case Study of Interprofessional Collaborative Writing in a Medically Oriented Law Firm.” Journal of Business Communication, 41, pp. 3765. Noel, S. & Robert, J. (2004). “Empirical Study on Collaborative Writing: What Do Co-authors Do, Use, and Like?” Computer Supported Cooperative Work, 13, pp.63-89. Bisaillon, J. (2007). “Professional Editing Strategies Used by Six Editors.” Written Communication, 24, pp. 295-322. Thompson, I. K., & Rothschild, J. M. (1995). “Stories of Three Editors: A Qualitative Study of Editing in the Workplace.” Journal of Business and Technical Communication, 9, pp. 139-169. Brandt, D. (2007). “’Who’s the President?’: Ghostwriting and Shifting Values in Literacy.” College English, 69, pp. 549-571. Riley, L. A., & Brown, S. C. (1996). “Crafting a Public Image: An Empirical Study of the Ethics of Ghostwriting.” Journal of Business Ethics, 15, pp. 711-720. 3 Understanding communities of practice Angouri, J. & Harwood, N. (2008). “This Is Too Formal for Us. . .: A Case Study of Variation in the Written Products of a Multinational Consortium.” Journal of Business and Technical Communication, 22, pp. 38-64. Odell, Lee. “Beyond the Text: Relations between Writing and Social Context.” Writing in Nonacademic Settings. Ed. Lee Odell and Dixie Goswami. New York: Guilford, 1985. 249-80. Homework Assignments Discussion Board: Students will post a response to the questions relevant to the week’s reading assignments on the discussion board by Sunday of each week. Eight times during the course of the semester, students will post an additional response by noon on the day of class. This second posting will be in response to a comment or question posted by a classmate. Personal Strengths Assessment: Students will read the first section of Strengths Finder 2.0 (pages 1-31) and go online to complete the assessment that goes along with the book. After completing the online assessment, each student will receive a report that identifies his or her five greatest strengths. Students will download and review the assessment report. Each student will choose two "ideas for action" from the assessment for each of his or her top strengths and explain (in writing) how he or she might implement those ideas in the job search or in an interview. Career Research: Each student will conduct research on careers and career opportunities using an online resource such as the following (to be assigned) and report to the class. Career Builder Net Temps Employment Security Commission of North Carolina Quintessential Careers The Riley Guide Indeed Simply Hired Linkup Monster North Carolina State Job Vacancies Making the Difference USA.gov Experiential Component: I will help each student secure a position within a legitimate organization such as a small business, major corporation, or nonprofit organization where they will work for 8-10 hours per week (at least 120 hours total). It is unlikely that this will be a paid position, but the students will gain valuable experience that can contribute to their education and provide them with material to improve their credentials when they seek employment after graduation. 4 Experience Summary: You will write an eight- to ten-page (single-spaced) research paper about your experience working in a nonacademic setting. The paper will include information about the organization as well as about the tasks you have accomplished and what you have learned. You may include all or some of the following topics, and you may add other relevant information. This list is merely a suggestion to get you started thinking about your experience. Description of the organization • mission • history • structure • audiences (clients, customers, internal & external) • organizational culture • product(s)/service(s) • future plans/direction of the organization Personal experience • your role • lessons learned • deficiencies • work accomplished • value added to the organization • advantages/disadvantages Relevance to your future plans • Would you want to work in this type of organization? • What have you learned that would help you find a job in this are? • How has this internship affected your plans for the future? Course Grading Students are not allowed to take this course for "credit only." Refer to the Registration and Records calendar for deadlines related to grading. For more details, refer to http://www.ncsu.edu/policies/academic_affairs/pol_reg/REG205.00.5.php Grading Method Final grades will be based on student work in approximately the following proportions: Class participation Discussion board participation Personal strengths assessment Career research presentation Experience Summary Final exam Employer evaluation 10% 10% 10% 10% 30% 10% 20% Grading Scale A+ = 97.0-100% 5 A AB+ B BC+ C CD+ D DF = = = = = = = = = = = = 92.0-96.9% 89.0-91.9% 86.0-88.9% 82.0-85.9% 79.0-81.9 % 76.0-78.9% 72.0-75.9% 69.0-71.9% 66.0-68.9% 62.0-65.9% 59.0-61.9% < 59.0% Late Work Policy Weekly reading and discussion board assignments must be completed prior to class. The final project will be due on the last day of classes (Friday, April 27th). A penalty of onethird of a letter grade will be imposed for each day the final project is late. Attendance Policy Attendance is essential, both in class and at the assigned workplace. As a seminar, this course is interactive, which means you must be there to interact. The quality and quantity of your participation will be part of your grade, as described above. If you must be absent for reasons beyond your control, please let me know in advance (if at all possible) and in writing (i.e., don't trust my memory). It is the student’s responsibility to obtain assignments and information for any missed classes. For NCSU attendance regulations, refer to the academic policy and regulations website at: http://www.ncsu.edu/policies/academic_affairs/courses_undergrad/REG02.20.3.php Incomplete Grades Incomplete as a course grade will be awarded only for work not completed during the course due to conditions deemed by the instructor to be beyond the reasonable control of the student. If an extended deadline is not authorized by the Graduate School, an unfinished incomplete grade will automatically change to an F after either (a) the end of the next regular semester in which the student is enrolled (not including summer sessions) or (b) by the end of 12 months if the student is not enrolled, whichever is shorter. Incompletes that change to F will count as an attempted course on transcripts. The burden of fulfilling an incomplete grade is the responsibility of the student. The University policy on incomplete grades is located at http://www.ncsu.edu/policies/academic_affairs/grades_undergrad/REG02.50.3.php Additional information relative to incomplete grades for graduate students can be found in the Graduate Administrative Handbook in Section 3.18.F at: http://www.fis.ncsu.edu/grad_publicns/handbook/. Academic Integrity Policy Every community has standards of behavior that are necessary for it to fulfill its aims. In the academic community, the relationships between texts must be controlled and revealed in particular ways so that readers may make appropriate judgments about the sufficiency 6 of information, the credibility of arguments, and the capabilities of the author. These judgments are central to the academic enterprise. All students are expected to adhere to a strict honor code: "I have neither given nor received unauthorized aid on this assignment." In effect, this means that all work in the course should be original. Further, any material that you paraphrase or quote must be cited according to an accepted style format (e.g. APA, Chicago, MLA). If you would like an explanation of the actions that constitute plagiarism, please review the student code of conduct (http://www.ncsu.edu/policies/student_services/student_discipline/POL11.35.1.php). See also the University’s Academic Integrity website (http://www.ncsu.edu/student_affairs/osc/AIpage/acaintegrity.html). Please raise questions in class or in conference if you have any doubts about appropriate attributions of sources or authorship in your own work. I will treat any violations of academic integrity in accordance with university policy. Accommodation for disabilities Reasonable accommodations will be made for students with verifiable disabilities. In order to take advantage of available accommodations, students must register with Disability Services for Students at 1900 Student Health Center, Campus box 7509, 5157653, http://ncsu.edu/dso. For more information on NC State’s policy on working with students with disabilities, please see the Academic Accommodations for Students with Disabilities Regulation (REG02.20.1) (http://www.ncsu.edu/policies/academic_affairs/courses_undergrad/REG02.20.1.php). Class Evaluations Online class evaluations will be available for students to complete during the last two weeks of class. Students will receive an email message directing them to a website where they can login using their Unity ID and complete evaluations. All evaluations are confidential; instructors will never know how any one student responded to any question, and students will never know the ratings for any particular instructors. Evaluation website: https://classeval.ncsu For assistance, write to the Student help desk: classeval@ncsu.edu For more information about ClassEval: http://www2/acs.ncsu.edu/UPA/classeval/index.htm 7