Robert K. Hale 479 Hot Springs Road Santa Barbara, CA 93108 rob@hale5.com, 805-689-5600 Qualifications: Twenty years experienced senior technology executive, advancing key business processes by optimizing technologies in manufacturing environments. Operating budget $20 mil with 70 FTEs in US and India. Built enterprise-class applications, operations and infrastructure by attracting and developing talent and creating a culture of both human and data integrity. Education: Associations: BA, Mathematical Sciences, University of California at Santa Barbara 1990 Society of Information Management Southern California Chapter since 2000, Santa Barbara Computer Applications Advisory Board, Santa Barbara CIO Roundtable, University of California at Santa Barbara guest lecturer graduate class computer science, Los Angeles Chamber of Commerce guest speaker, Santa Barbara Rotary Club guest speaker, Select Family company conferences corporate speaker Professional Experience: 1995 to present Select Family of Staffing Companies Santa Barbara, CA Position: Vice President – Information Services Select Family of Staffing Companies is a national provider of staffing services with revenues of $1.7 billion in 2010, making it into the top 10 largest in the US. Senior information technology executive responsible for the engineering, implementation and 24/7/365 maintenance of the applications, operations and infrastructure supporting 15 brands, 150 franchise offices, 250 company owned offices and 400 on-sites offices spanning every state in the US and also Hyderabad, India. Directly servicing thousands of manufacturing clients for over fifteen years. 1. 2. 3. 4. ERP Program Manager successfully delivered three phases of an Oracle/Peoplesoft ERP in Robert K. Hale Page 2 2. 3. 5. 6. 7. 2010 and 2011 which included billing/payroll, accounting and staffing front office. Moved off of several antiquated legacy systems with character user interfaces onto a single graphical user interface this accomplished an integrated and easy to use system. Co-Chair ERP Steering Committee guiding the implementation and development to success by exceeding expectations in budget and delivery. Created metrics to measure, report and reward teams which drove operational efficiencies and raised the bar to greater levels of performance Applications & Development Organized and united a team of multiple vendors and corporate departments and created a culture of data integrity from disparate systems and groups. Operations and Infrastructure Successfully installed and managed dual-redundant WAN technologies at over 400 nodes in 45 States and extending it internationally thereby replacing single points of failure and high downtime with an almost zero downtime high performance network. Fifteen years of systems administration for several Alpha ES45 systems with 1200 users with over five nines of uptime, producing 80k paychecks per week and 500k w2’s per year from what was a system that was constantly crashing. Migrated a hosted Oracle environment and saved the company over $100k/month, while also improving the systems uptime and performance. Contract Negotiation, Cost Optimization and Dispute Resolution Negotiated the merger and terminations of hundreds of contracts acquired from public, private and bankruptcies Experiences in successfully negotiating and performing depositions and mediations Negotiated and eliminated $5 mil in excess spending Optimized infrastructure to reduce costs while improving performance Strategic Management Developed strategy with vendors positioning Select to be on the forefront of technology in order to be proactive. Created a partnership with stakeholders representing 150 Franchise owners who were not being well represented I facilitated communication that allowed for a new alliance with technology and business goals. Created metrics on key operational data and automated delivery to all production and management staff making visible successes and failures which drive improvements to bottom line company performance and growth. Business Continuity Built a world class Disaster Recovery live Hot Site in El Paso, Texas with a tempest shield, auto-transfer switch, 250 KW generator, multiple ds3’s and dual-redundant air Developed a “Black Book” plan for the company DR plan for business continuity Created SLAs for systems monitored by a 24/7/365 Network Operations Center and therefore created confidence and trust in IT within the company. Organized a staggered staffing in three time zones to ensure proactive monitoring of mission critical systems from California to India. Integrated reporting of all issues, root cause analysis from what was a disorganized array of reports. Mergers and Acquisitions Skillful management of M & A activities and planning for 80 acquisitions allowed me to move data and consolidate data centers and staff onto Select’s global ERP and provide greater uptime and consistency with data integrity while reducing SG & A. Robert K. Hale Page 3 Since 2006, successfully lead and performed IT due diligence for the acquisition of six companies with a combined total revenue of over $1 bil while avoiding disasters and lawsuits. 8. Personnel Management: Positioned 75 staff globally in order to optimize cost and reduce expenses by $1.5 mil in 2010 while proactively solving problems by performing maintenance at optimal times. Previous Employment: 1994 - 1995 JM Consulting Group Santa Barbara, CA JMCG provided engineering consulting for the Cellular industry specifically for cell tower development and deployment. Position: Director – Information Technology Designed, developed and deployed software to manage cell site building industry Previous Employment: 1992 - 1994 EK Industries Santa Barbara, CA EK Industries is a materials research and development company. Position: Lead Computer Scientist and Information Technology Director Translated algorithms into C for concrete mix optimization software Created and managed a network of about one hundred computers Previous Employment: 1991 - 1992 Anarad Inc. Santa Barbara, CA Anarad Inc .is a gas analyzer manufacturer that holds patents in analytical radiation technology used to measure the presence of a variety of gasses Position: Software Engineer and Information Technology Manager Performed software development in PLCs ladder logic, ADA, C, Fortran and Visual Basic Previous Employment: 1990 - 1991 DAC Carpinteria, CA DAC is a manufacture of intraocular and ocular lens lathes for US and International clients. Position: Junior Engineer and Network Administrator Produced schematics and tested circuit boards for $3 million lathes Designed bill of materials database successfully used in production Performed network management