THE ROYAL COLLEGE OF PSYCHIATRISTS

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INFORMATION PACK
Network Manager
£35,885 - £40,042 per annum
35 hours per week
15 month Fixed Term contract
APPLICATION PROCEDURES
In order to apply, please submit the following to the Human Resources
Department,
Royal
College
of
Psychiatrists,
by
email
to
hr@rcpsych.ac.uk.
1.
Covering letter, briefly stating how your skills and experience are
relevant to each of the role that you apply for;
2.
Full curriculum vitae (only one is necessary if you apply for
multiple roles);
3.
Candidate information form (only one is necessary if you apply
for multiple roles – but just put down the names of all the roles
that you are applying for on the form).
The closing date for applications is 15 August 2014 by 2pm
Please note that applications received after this date and time
will not be considered.
Acknowledgement of receipt of applications will not be sent out.
Short listed candidates will be contacted in writing.
Interview date: 21 August 2014
Page 1 of 17
Candidate Information and Guidance
At the College, we ensure that our recruitment process is objective and
focussed on your ability to do the job. We want high quality, talented
individuals to join our organisation and we assess this through your
Candidate Information Form, CV and your covering letter. This is also
carried out through the testing and the interview process.
The main purpose of your application is to move you to the testing and
interview stage of the process where we get to meet you face to face.
This Candidate Information and Guidance is designed to help give
you the best opportunity to submit a successful application.
The Recruitment Pack contains the following important information:
1. Job Description and Person Specification
The Job Description describes the key responsibilities, duties and
scope of the position. The Person Specification outlines the key
skills, experience and qualifications that is required to carry out this
role. The Candidate Information Form and your covering letter
should demonstrate how your ability and experience will enable you
to deliver what is required to do the job.
Your Application
We believe that past performance is the best indicator of future
success and our recruitment process is designed to provide you with
the opportunity to tell us about your achievements, the things of which
you are most proud and to show us how these experiences make you
the best person for the job.
Page 2 of 17
You will need to apply to us using our standard Candidate Information
Form, CV and attaching a covering letter.
These are a few important points that you should remember:





Read the job description and person specification
carefully – be clear about what the role is and about
what we are looking for
Keep your Candidate Information Form and covering
letter relevant to the job that you are applying for
Be clear and concise
Sell your skills
Highlight your achievements – tell us what you have
done
How to Apply
You can only apply to the College for this position via the Candidate
Information Form attaching your CV with a covering letter.
Submitting a Candidate Information Form
Our Candidate Information Form is designed to help you provide all the
information that we need to help us to shortlist applicants for interview
alongside your attached CV and covering letter.
You must ensure that all the sections of the Candidate Information
Form are completed. Make sure your Candidate Information Form and
covering letter is relevant to the role that you are applying for.
Read the job description and specification carefully and demonstrate to
us that you are able to meet the needs of the role. If you need to,
provide additional information on a separate sheet.
What happens next?

Short listing
After the closing date we will shortlist all Candidate Information Forms,
CVs and covering letters. The short listing process will assess your
Candidate Information, CV and covering letter against the contents of
the Person Specification. We aim to complete this exercise and
inform successful candidates as soon as possible after the closing date.
Page 3 of 17
If successful, use your time effectively to prepare for the next part of
the process:
-

Learn as much as you can about College; visit our website
(www.rcpsych.ac.uk).
Research the position, and list the skills and experience sought
matching these to your own experiences.
Consider questions we are likely to ask and prepare your
responses – think of examples to demonstrate your experience
and ability.
Prepare a list of questions you would like to ask.
Assessments
To assist in the selection process, candidates short listed for interview
will also be required to undergo an assessment as part of the interview
process. This will usually take place on the same day as the interview
but in some cases a separate assessment day will be necessary.
The type of assessment depends on the role and the particular skills
that we want to test. We use a variety of methods including case
scenarios, presentations etc.

The Interview
The interview process is an opportunity for you to highlight your skills
and experiences and to demonstrate how you meet the requirements
of the job.
Interview panels will usually consist of two or three people that have a
direct interest in the role, for example the line manager of the
position, another senior member and a member of the HR team.
All candidates are asked the same core questions designed to test
whether you have the experience, skills and attitude to deliver the
requirements of the job and be an asset to College. Often
supplementary questions will be asked to ensure that we get all the
information we need to make the right decision.
We want you to give the best interview you can so if you require
special facilities (e.g. a signer) you should inform us prior to the
interview.
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
Contact and Feedback
We aim to let all candidates know the result of their interview as
quickly as reasonably possible.
Remember that your Candidate Information, CV and covering letter
are the only things that we will use to short list applicants for interview
so take your time in preparing, proof-read your Candidate
Information and covering letter before you submit it and sell yourself
to us.
We look forward to receiving your application.
Page 5 of 17
THE ROYAL COLLEGE OF PSYCHIATRISTS
JOB DESCRIPTION
JOB TITLE:
Network Manager
DEPARTMENT:
Finance and Operations
PAY BAND:
4
RESPONSIBLE TO:
Head of IT
JOB PURPOSE
To provide CCQI Project support, network infrastructure, 2nd/3rd line Helpdesk
support and Server management of college domains.
KEY RESPONSIBILITIES
1.
Responsible for managing technology related requests covering both issue
resolution and infrastructure changes.
2.
Provide IT support to the CCQI, NCCMH, London, Eastern and South
Eastern Divisions.
3.
Manage, support and troubleshoot the CRU Network Domain, including all
client hardware and software installations.
4.
Manage, support and troubleshoot CCQI and NCCMH databases, liaising
closely with departments to determine their needs.
5.
Support CCQI and NCCMH projects through full project life cycle.
6.
Managing Active Directory, SNAP and Exchange Servers.
7.
Install, upgrade and trouble shoot college PCs and Servers.
8.
Manage College Symantec Backup Solution.
9.
Provide 2nd/3rd line helpdesk support.
GENERAL
1.
Undertake any other duties related to the job purpose and which may be
necessary in the College’s work.
2.
To carry out all duties in a safe and proper manner in accordance with the
College’s Health and Safety Policy.
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3.
To undertake all duties in line with the College’s values, policies,
procedures and regulations ensuring that the work undertaken in
accordance with equality and diversity.
This job description is not exhaustive and is subject to change in accordance
with the business need of the College.
July 2014
Page 7 of 17
PERSON SPECIFICATION
Network Manager

Advanced level of IT knowledge and relevant systems and software
knowledge and ideally formal qualification in relevant systems or software

Be experienced, forward thinking and solution focused in order to review,
develop and maintain the colleges IT infrastructure

Must have extensive knowledge of Microsoft Server 2008- Active
Directory, DNS, DHCP, Group Policies, Net gear Switches, Vlans, SSL
VPN’s, Firewalls, smtp, SQL Server and Exchange 2010

Experience running multiply Microsoft Domains in a Windows Trust
environment

Must have direct hands-on customer interface and support service
experience

Imitative and problem solving attitude

Ability to prioritise work and meet deadlines

Tact and diplomacy

Well organised, with a mature approach

Good communication skills, including a confident telephone manner

Excellent interpersonal skills

Flexibility and an ability to work in a small Team

Be able to travel around the UK
July 2014
Page 8 of 17
CURRENT PROVISIONS
Contract
15 month Fixed Term
Salary
£35,885 - £40,042 per annum
Hours
35 hours per week
Probationary period 3 months
Holiday
28 days annual leave (includes 8 Public & Bank
Holidays) pro rata. In addition to this the College
has a few College closure days.
Notice period
4 weeks
Pension
Auto-enrolment
References
All College appointments are subject to receipt of
satisfactory references
Location
London
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THE ROYAL COLLEGE OF PSYCHIATRISTS
TOTAL REWARD STATEMENT
BENEFITS (PER ANNUM)
Based on an example
Annual income of:
Pension (10%/5% employer
Contribution if a member)
£15,000
£20,000
£25,000
£1,500/
£750
£2,000 /
£1,000
£2,500/
£1,250
Life Assurance (if member
of pension scheme)
4/2 times annual salary on death in service
INTEREST FREE
Interest free is only applicable up to £4999
season ticket loan
(If borrowed £1,200
at commercial rates)
£120 - £140
£120 - £140
£120 - £140
Holidays
20, 22.5 or 25 days paid per annum, dependent on
service (pro rata). Annual leave entitlement
includes below Bank Holidays.
Bank Holidays
10 days paid per annum (includes 8 public holidays
plus 2 discretionary College days) (pro rata)
Christmas Closure
Variable number of days usually paid in addition to
above
Sick Pay
Ranging from 1 month’s full pay/2 months’ half pay
to 6 months’ full pay/6 months’ half pay dependent
on years of service (pro rata)
Paternity Leave
10 days’ paid (pro rata)
Maternity Leave/Pay
Statutory leave and pay with some enhanced
features
Compassionate Leave
Up to 3 days paid in certain circumstances
Income Protection
(if on an open ended contract) 75% of salary due to permanent sickness absence
Page 10 of 17
Medical, Dental, Hospital
Appointments
Staff are given two hours credit towards these types
of appointments, if appointments are made early or
late in day.
Employee Assistance
Free confidential telephone helpline available 24
hours, 365 days per year.
Coffee, tea, filtered water
Free
Page 11 of 17
The Royal College of Psychiatrists
Candidate Information Form
21 Prescot Street, London E1 8BB
Tel: 020 7235 2351 Fax: 020 7245 1231
Please complete this form in block capitals, and then return it, together with
your curriculum vitae, covering letter and the completed Diversity Monitoring
Form, to the Human Resources Team at the above address or email to
hr@rcpsych.ac.uk
Position applied for: Network Manager - 15 months Fixed Term contract
PERSONAL DETAILS
Surname:__________________________
First name(s)____________________
Address: __________________________
Title(Mr.Mrs,etc)_________________
__________________________________
Email address:__________________
__________________________________
Home telephone no:______________
Postcode:__________________________
Daytime no:____________________
EMPLOYMENT RECORD
Present employment
Employer’s name:__________________________ Position held:_____________________
Address:________________________________
Date appointed:___________________
_______________________________________
Salary/hourly rate:_________________
___________________Postcode:____________
Notice Period:____________________
Work telephone no:______________________
May we contact you at work?
Yes
No
Page 12 of 17
REFERENCES
Please include your current or most recent employer, and a previous employer. Relatives
may not be given as referees. The College will contact referees once a conditional offer of
employment has been made and accepted.
Name:____________________________
Name:____________________________
Address:__________________________
Address:__________________________
_________________________________
________________________________
_____________ Postcode:____________
____________Postcode:______________
Email address:______________________
Email address:______________________
Telephone no:______________________
Telephone no:_____________________
Relationship:_______________________
Relationship:______________________
ADDITIONAL INFORMATION
List an List any additional information you would like us to consider in connection with your application
HEALTH
Do you have any particular requirements at interview from any disabilities?
Note: A disability or health problem does not preclude full consideration for the job and
applications from suitable individuals with disabilities are welcome.
Page 13 of 17
MISCELLANEOUS
Where did you see the advertisement? _______________________________
Have you applied to the College before
Are you legally entitled to work in the UK?
(proof will be required if successful)
Yes
No If yes when? _______________
Yes
No
PREVIOUS CRIMINAL CONVICTIONS
Details of any criminal convictions which are not spent :
Note: You are not required to provide details of any previous criminal convictions which are
spent under the terms of the Rehabilitation of Offenders Act 1974. A spent or non spent
conviction does not preclude full consideration for the job and applications from suitable
individuals with spent or non spent convictions are welcome.
The information you have supplied in connection with your application will be kept in strict
confidence and will be subject to the provisions of the Data Protection Act 1998.
I consent to the processing by the College of the information contained in this form and any
related forms, by any means, for the purposes of my application and possible employment with
the College.
I understand and agree that any misrepresentation by me on this Application Form and/or any
other information I have supplied in connection with my application will be sufficient cause for
cancellation of the application and/or termination from the College's service if I have been
employed. The College reserves the right to verify information and seek information from other
sources.
I give the College the right to investigate all references and to secure additional job related
information about me. I hereby release from liability the College and its representatives for
seeking such information and all other persons, corporations or organisations for furnishing such
information.
Signature of Applicant :
Date:
Page 14 of 17
DIVERSITY MONITORING FORM
The Royal College of Psychiatrists is committed to the active promotion of equal
opportunities in employment. One aim of this policy is to make sure that
applicants for jobs are not discriminated against.
To monitor if this policy is working, we need to collect information about people
applying for jobs, and we would be very grateful if you would fill in and return
this form. The information you give will be treated as strictly confidential and is
subject to the provisions of the Data Protection Act 1998. It will not be used at
any stage of the selection process.
Position applied for: Network Manager - 15 months Fixed Term
contract
Candidate Number:
(Office Use Only)
1. GENDER (please tick):
Male
---------
Female
--------
2. DATE OF BIRTH______________________
3. WHAT IS YOUR ETHNIC ORIGIN? Choose ONE section from A to F, then tick
the appropriate line to indicate your background. This is to comply with the Race
Relations (Amendment) Act 2000 and are the categories used in the 2001 Census.
A. ASIAN OR ASIAN BRITISH
Bangladeshi
-----
Indian
-----
Pakistani
-----
Any other Asian background, please write in
_______________________________
B. BLACK OR BLACK BRITISH
African
----Page 15 of 17
Caribbean
-----
Any other Black background, please write in
_______________________________
C. CHINESE
-----
Chinese
D. MIXED RACE
White and Asian
-----
White and Black African
-----
White and Black Caribbean
-----
Any other Mixed Race background, please write in
_______________________________
E. WHITE
British
-----
Irish
-----
Any other White background, please write in
_______________________________
F. ANY OTHER ETHNIC GROUP please write in
_______________________________
Thank you for your help in completing this form. Please return it with your
application. By completing this form, I consent to the processing by the
College of the information contained in this form, by any means, for
the purposes of my employment with the College. (See signature on the
Candidate Information Form.)
PLEASE NOTE THAT THIS IS NOT A JOB APPLICATION FORM
Page 16 of 17
Royal College of Psychiatrists
About the College
The Royal College of Psychiatrists is the professional and educational
body for Psychiatrists in the United Kingdom whose aims are to:

to set standards and promote excellence in psychiatry and mental
healthcare;

to lead, represent and support Psychiatrists;

to work with service users, carers and their organisations.
As well as running its membership examination (MRCPsych), the College
organises scientific and clinical conferences and lectures and continuing
professional development activities. The College publishes books, reports
and educational material for professionals and the general public. It also
publishes the British Journal of Psychiatry, The Psychiatrist and Advances
in Psychiatric Treatment, all of which are now available on-line.
The Royal College of Psychiatrists has been in existence in some form
since 1841. First as the “Association of Medical Officers of Asylums and
Hospitals for the Insane” (later changed to the Medico Psychological
Association in 1865 and to the Medico Psychological Association of Great
Britain and Ireland in 1887) then, in 1926 receiving its Royal Charter to
become the “Royal Medico Psychological Association, and finally, in 1971
receiving a Supplemental Charter to become the “Royal College of
Psychiatrists” we know today.
The College's headquarters are at 21 Prescot Street, London E1 8BB, UK,
Tel: +44 (0)20 7235 2351 Fax: +44 (0)20 7245 1231, email:
rcpsych@rcpsych.ac.uk. The College also has offices in Birmingham,
Bristol, Cardiff, Edinburgh, Leeds and Belfast.
---------------------------------------------------------------------------©
2013 Royal College of Psychiatrists
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