Bramhall Park Medical Centre and Shaw Heath

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Welcome to the My Surgery Leaflet Demo
Bramhall Park Medical Centre and Shaw
Heath Health Centre
Through this website you can order repeat prescriptions online,
download registration forms, cancel existing appointments, change
your name and address and much more.
You can find out information about medical
conditions and diseases through our patient
information leaflets as well as keep up to date
with all the latest practice news and
developments.
See Practice information section for news about Saturday Morning Surgeries
To view our survey results please click the link "Practice Survey Results"
The Practice now opens every Saturday morning at Shaw Heath. This service is for patients
who work and cannot attend on weekdays
You can now update your clinical record, see the link below
To book an advance appointment please click on the appointments section
The surgeries are both open from 8.15am until 6.30pm. After 6pm the telephones are
transferred to voicemail where you can find details of our out of hours service
Practice Address and Contact Details
Bramhall Park Medical Centre
Bramhall Park Medical Centre
235 Bramhall Lane
Bramhall
Stockport
SK7 3EP
Appointments
0161 440 8981
Visits & Emergencies:
0161 480 2270
Fax:
0161 440 7671
Email
enquiries@gp-p88016.nhs.uk
Website
bramhallparkmedicalcentre.co.uk
Web
http://www.bramhallparkmedicalcentre.co.uk
Appointments
Appointments and Opening Times
Both Surgeries Are Open From:
Appointments can be made by ringing:
Shaw Heath 480 5664
Bramhall 440 8981
Appointments can be made by ringing the number above from
8.15 a.m. onwards. Urgent appointments will be given priority
on the same day. Book well in advance if you wish to see one
particular doctor.
Appointments are generally for 8-10 minutes, if you have more
than one problem to discuss or you think that more time may be
needed then you are at liberty to book a longer appointment.
PLEASE MAKE ONE APPOINTMENT FOR EACH PERSON WISHING TO BE SEEN
If you are unable to keep the appointment , please ensure that you cancel it in order for the time
to be allocated to another patient. It is the responsibility of the patient to keep or cancel
appointments.
Missed appointments cost the NHS many millions of pounds a year. In order to ensure equity
amongst our patients if 3 appointments are missed and NOT cancelled in one calendar year the
practice may remove you from its list.
Monday
08:15 to 18:30
Tuesday
08:15 to 18:30
Wednesday 08:15 to 18:30
Thursday
08:15 to 18:30
Friday
08:15 to 18:30
Prescriptions
Repeat Prescription
Patients on long term medication may be given a computer slip to
use to order repeat prescriptions.
A repeat prescription may be obtained by handing in your slip or by
posting it to the surgery ( including a stamped addressed envelope)
or by filling in the online form.
You can email your request to enquiries@gp-p88016.nhs.uk
Allow at least 2 full working days for the prescription to be ready
We regret that only in special circumstances can we accept telephone requests for
prescriptions.
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be
processed.
Staff Details
Practice Staff
Doctors
Dr Nicholas J
Devine
M.B.Ch.B. M.R.C.G.P. D.R.C.O.G
Our senior partner Dr Devine qualified in 1983 at Manchester University.
He joined the Practice in October 1988 which he says seems like
yesterday. He lists his clinical interests as blood pressure, heart disease,
diabetes and minor surgery.
Dr Devine is happily married and enjoys keeping fit and playing golf
(badly). He also admits to owning 5 bicycles!
Dr Michael J
Rooney
M.B.Ch.B. M.R.C.G.P. D.G.M.
Dr Rooney qualified in 1983 having completed his studies in
Manchester. He lists his clinical interests as diabetes, asthma,
manipulation and injection of joints. Dr Rooney is an expert witness in
personal injury work.
He was captain of the Manchester Medical School Rugby Team and is
proud to report that he ran the first ever London Marathon. Prior to
joining the Practice in 1989 he spent one year as a GP in Australia.
He is the Chief Executive of Mastercall Services Ltd, which provides an
out of hours service for Stockport, Trafford and Manchester
Dr Rooney is married with 3 children, 1 dog and many fish. When he has
some spare time he enjoys golf, supporting rugby, dog walking, running
and music.
Dr Susan M
Jenkins
M.B.Ch.B. M.R.C.G.P. D.R.C.O.G. D.Occ.Med
Dr Jenkins qualified in Bristol in 1978 and joined the Practice in 1996.
She lists her clinical interests as women's health, occupational health
and child development.
Before joining us she had been a GP in Bristol and Senior Medical
Officer at the University of Manchester
Dr Ashwin M
Patel
M.B.Ch.B. M.R.C.G.P. D.R.C.O.G D.F.F.P
Dr Patel qualified in Manchester in 1994 and joined the Practice in 2000.
He lists his specific clinical interests as cardiovascular medicine, minor
surgery and GP education.
He currently runs the GP Training Scheme at Stepping Hill Hospital and
has published books in this field. He is a board member of the local
medical committee and Director of Stockport Managed Care which
commissions healthcare for the population of Stockport.
Dr Patel is married and has 2 children. In his spare time he enjoys
playing golf
Dr Alex Bayes
M.B.Ch.B. M.R.C.G.P.
Dr Bayes qualified in 1999 at Manchester University. He completed his
GP training in Salford in 2003 and joined the practice in 2006. He lists
his clinical interests as cardiovascular medicine, respiratory medicine
and diabetes.
He is happily married with one child. In his spare time he enjoys
spending time with his family, going to the gym, music and supporting
Manchester United!
Dr Alison
Siriwardena
M.B.Ch.B F.R.C.S.Ed M.R.C.G.P
D.R C.O.G D.F.F.P
Dr Siriwardena qualified in 1983 at Edinburgh and joined the Practice in
1999.
Dr Emma
Webster
M.B.Ch.B M.R.C.G.P D.R C.O G D.F.F.P
Dr Webster qualified at Manchester University in 1996 and joined the
Practice in 2003. Her specific clinical interests include Gynaecology,
sexual health, children, coil fitting and child health. She is married with
one child.
Dr Antonia
Stirling
BSc M.B.Ch.B M.R.C.G.P D.R C.O G D.F.F.P
Dr Stirling qualified at Manchester University in 2001 and joined the
Practice in 2006. Her specific clinical interests include Dermatology and
Women's Health. She is married with a daughter and one cat.
Nurse
Practitioners
Specialist
Nurses
Nurses
Sister Carolyn
Murphy
Practice Nurse
RGN. Registered Midwife. Post Graduate Midwifery Diploma
Sister Murphy qualified at Stepping Hill Hospital in 1982 and then as a
Midwife at St Thomas/Guy's Hospital London in 1985. She joined the
Practice in February 2003 and lists her particular interests as asthma,
heart disease and travel health.
She is married with two daughters and a cat called Maisy. She enjoys
water aerobics, swimming, going to the theatre, travel and gardening.
Sister Angela
Barratt-Smith
Practice Nurse
RGN. Dip N. BSc (Hons) Nursing
Angela joined the Practice in May 2005 having qualified in 1995 and
completed her nursing degree in 2003 at Manchester University. She is
particularly interested in travel health, asthma and chronic disease
management.
She describes herself as "virtually married" as she lives with her partner.
She enjoys running marathons and half marathons, socialising and
reading
Sister Sally Wood Practice Nurse
RGN. Dip N
Sister Wood qualified at South Manchester University NHS Trust in
Wythenshawe and Withington in 1992. She joined the Practice in
January 2006 and is particularly interested in diabetes, family planning
and travel health.
Sally is married with 2 daughters and 1 dog called Daisy. In her spare
time she runs 10ks and half marathons, walks her lovely dog Daisy,
enjoys reading, gardening when it is sunny and travel.
Health
Practitioners
Healthcare
Assistants
Health Care
Assistant
The Health Care Assistant Pat Harrison works under the supervision of a
qualified nurse. Amongst her tasks she is able to take blood and check
blood pressure.
Phlebotomists
Practice
Management
Mrs Freda
Clough
A.C.I.B
Freda joined the Practice in 1993 after many years in banking. She is
responsible for recruitment, health & safety and the general
administration of the practice. In her spare time she enjoys travel, natural
history, cooking, gardening and walking. She would be happy to hear
any comments or suggestions that you may have concerning the
services offered by the practice
Mrs Kath
Wilkinson
Dip H.E. BA (Hons)
Kath joined the Practice in 1994 after several years in the Civil Service
and is the Assistant/IT Manager. She is responsible for ensuring that
current government clinical targets are met. She also maintains the
practice computer systems, manages the patient database and is
responsible for staff IT training and development. She would be happy to
hear any comments or suggestions that you may have about this
website.
Administration
Supervisor
Anne Smith is responsible for the smooth running of the Shaw Heath
site. She also provides admin support to the Doctors
Medical
Secretaries
Gail Barry is responsible for typing all correspondence at Bramhall and
provides admin support to the Doctors
Jill Cookson is responsible for typing all correspondence at Shaw Heath
and provides admin support to the Doctors
Admin Assistants Chris Kimber is responsible for the administration of Choose & Book.
She also processes repeat prescriptions at Shaw Heath and provides
general admin support.
Lynn Smallwood and Sarah Whittington are responsible for ensuring that
all correspondence, for example hospital letters, is correctly scanned
and assigned to patient records
Jenny Taylor is responsible for repeat prescription processing at
Bramhall. She also provides admin support to the Doctors and Assistant
Manager
Diane Shorthose is one of our medical record summarisers. She is also
responsible for assigning scanned correspondence to patient records.
Gill Deane is one of our medical record summarisers.
Filing Clerks
Evelyn Whittaker is responsible for scanning hospital letters and other
correspondence and filing. She also provides admin support
Pat Hinde is responsible for scanning hospital letters at Bramhall and
filing. She also provides admin support
Reception
Shaw Heath
Receptionists
Jean Bardsley
Chris Kimber
Gillian McDonald
Elaine Seaton
Bramhall
Receptionists
Carol Hood
Angie Bowden
Lindsay Howarth
Ann Rogers
Sarah Whittington
Sue Birney
Community
Midwives
Community
Nurses
Counsellors
Pharmacists
Dispensers
Health Visitors
Macmillan
Nurses
Attached Staff
District Nurse
The district nurses are based at Shaw Heath Health Centre and do a
clinic for dressings, removal of stitches, ear syringing etc. Those unable
to attend the clinic may be visited at home. The district nurses may be
contacted on 474 0572.
Health Visitors
The health visitor is a registered nurse who has received further training
to enable him/her to promote health and detect health problems. The
health visitors see clients at home and in clinics at Shaw Heath Health
Centre. They give information and advice on a wide range of health
matters covering many aspects of health care from the very young to the
elderly. The health visitors may be contacted on 477 5025.
Midwives
Midwives attend the antenatal clinics at both surgeries and are based at
Stepping Hill Hospital. They can be contacted at any stage during
pregnancy and are willing to talk either at the surgery or at home.
Preparation for parenthood classes are run throughout the year by the
midwives and health visitors. The midwife for your area can be contacted
on 419 5282.
Clinics & Services
Clinics and Services
We offer the following clinics
Title 1
Monday to Friday
Title 2
Every Tuesday 2.00 – 3.20 pm
Title 3
Thursday 1.30 pm – 3.00 pm
Title 4
Please consult your doctor.
Title 5
All doctors have been approved for minor surgery (small operations). Your doctor will advise
you.
Title 6
The practice nurse undertakes these Monday to Friday.
Title 7
A comprehensive service is available within normal consulting hours, but the fitting of caps and
coils is done by special arrangement.
Title 8
The practice nurse undertakes these Monday to Friday.
Title 9
Regular review by practice nurse – arranged by the doctor.
Title 10
By appointment with the doctor or practice nurse
Title 11
This is now available by appointment. Please consult your doctor.
Title 12
please consult your doctor.
Minor Illnesses
Sore Throats
Most sore throats are caused by a virus infection which antibiotics cannot
cure. With simple treatment the patient normally gets better in four or five
days. Tonsillitis usually starts with a sore throat, which causes pain on
swallowing. There may be a fever, it might be possible to see white spots
on the tonsils and glands in the neck may be swollen and painful. A hoarse
voice, dry cough and sore throat indicates a viral laryngitis.
TREATMENT
Adults: Use regular Paracetamol or Ibuprofen. Drink plenty of fluids and
take steam inhalations.
Children: Paracetamol liquid (Calpol or Disprol) plenty of drinks.Make an
appointment to see the doctor if the sore throat is getting worse after two
days, or if the patient complains of earache.
Feverish Child
Children often develop feverish illnesses, which settle
spontaneously in 24-48 hours.
TREATMENT
Give paracetamol (Calpol, Disprol) liquid. Remove
child’s clothing and offer regular sips of cool water.
Sponging with tepid water may also help to reduce the
temperature. Do not give aspirin to children under 12.
Make an appointment to see the doctor if the
temperature does not fall after a paracetamol (although
it may rise again later) or if the child becomes drowsy or
obviously unwell.
Stuffy or Runny Nose
The common cold usually starts with a hot feeling in the back of the throat.
The patient feels unwell and aches, and the nose starts running with a
clear liquid which becomes a thick yellow discharge after three to four
days. ANTIBIOTICS DO NOT HELP.
TREATMENT
As for sore throat. Add menthol or Friar’s Balsam to the steam inhalations. Inhale for ten
minutes three times a day. Babies and young children often have repeated colds. This helps
them build up their resistance to infection. They cough because of the discharge running from
the nose down the back of the throat. Do not give cough linctus. Try normal saline nose drops,
two drops in each nostril before bed.
Coughs
If dust or food enters the air passages, coughing acts as a protector. It also prevents mucus
from causing infection on the chest. To suppress this action with cough mixtures can cause
more harm than good.
TREATMENT
The best treatment is steam inhalations. For dry coughs a linctus can be bought from the
chemist. Make an appointment to see the doctor if coughing continues for more than a week or
two after a common cold has cleared up, if coughing produces a yellow or green sputum – it
may mean the lower air passages are infected, if breathing is accompanied by a pain in the
chest or shortness of breath, or if coughing produces blood.
Vomiting
Vomiting may be caused by a virus infection of the stomach, food poisoning and by eating or
drinking too much. It normally stops within 24 hours and may be followed by diarrhoea. Some
children will vomit when they have a temperature.
TREATMENT
Rest. Eat nothing for 24 hours. Drink small sips of water regularly. As the stomach settles try
bread or clear soup before gradually returning to a normal diet. Children and Infants: Try
Dioralyte sachets made up with cooled boiled water to replace body fluids. Make an
appointment to see the doctor if vomiting is accompanied by continuous stomach pain, if
vomiting lasts for longer than 24 hours, or if a vomiting child has a temperature of more than
38C (100F).
Diarrhoea
Diarrhoea is unpleasant but rarely dangerous. It may be due to change of diet, food poisoning or
travel abroad. It is often accompanied by colicky (cramp-like) pains and usually begins to get
better in 48 hours.
TREATMENT
as for vomiting (see above). Make an appointment to see the doctor if it does not start to settle
after 48 hours, if an attack comes shortly after a visit abroad, or if there is continuous pain or
blood.
If you are unsure about these or any other medical matters feel free to contact your
doctor or pharmacist for advice.
Patient Registration
If you wish to register with the practice simply bring your medical card to the surgery, this will
allow us to obtain your medical records from your previous doctor.
You will be invited to fill in a health questionnaire and to attend the surgery for a simple health
check.
It is practice policy to encourage patients to be up to date with immunisations, cervical smears
and other illness prevention measures.
If you have not moved into the area but are looking to change your GP you may need a pre-
registration appointment with one of the doctors before being accepted as a patient.
Patients are now registered with the practice rather than an individual doctor however you still
have the right to express a preference.
Change of Address
Please let us know as soon as possible if your address changes.
You may use the online form below to notify us of your change of details. The form will open in a
new window. Fill out the details and press the Send button.
Change of Address Form
If you don't wish to use the online form then drop into the practice and pick up a paper form.
Travel Questionnaire
DR N J DEVINE AND PARTNERS
TRAVEL QUESTIONNAIRE Private and Confidential
Going Abroad on Holiday or Business? You may need travel vaccinations, depending on the
country or countries that you intend to visit. To help us advise you on the protection you need,
please see a Practice Nurse at least 6 weeks before you travel and ideally 12 weeks ahead.
Allow at least 20 minutes per person travelling, for this interview.
When you have completed this questionnaire, return it to us as soon as possible and
make that first appointment. (Please note: one form per traveller).
Name _________________________________________ Date of
birth____________________
Address_____________________________________________________________________
__
_________________________________________ Tel.No.
_____________________________
1. Which countries do you intend to visit (including brief stopovers)?______________________
____________________________________________________________________________
__
2. Will you be staying in hotels, with air conditioning/without air conditioning, or under more
primitive conditions (e.g.camping)?
____________________________________________________________________________
__
3. Are you visiting friends or relatives? – YES / NO
4. Does your journey include:- Coastal areas _________
Inland areas __________
5. Do you plan any safaris, jungle exploration or travel in difficult terrain? ____________
6. Do you plan to be doing any sporting activities? – No________
Yes__________
If yes, please specify
__________________________________________________________
7. Departure Date ___________________
8. Duration of stay abroad ______________________
9. Have you ever had any of the following vaccinations and if so, when?
Rabies ________________
Typhoid _______________
Tetanus __________________
Hepatitis A/B_____________ Yellow Fever ____________
Childhood vaccinations, including polio and diphtheria _________________________________
/continued overleaf
Travel Questionnaire – page 2
10. Are you allergic to anything, including eggs/chicken? If yes, please give details
____________________________________________________________________________
__
____________________________________________________________________________
__
11. Are you on any medications, including steroids? If yes, please give details
_______________
____________________________________________________________________________
__
____________________________________________________________________________
__
____________________________________________________________________________
__
12. Have you ever had or are you suffering from heart disease or other chronic illness? If yes,
please give details:____________________________________________________________________________
__
____________________________________________________________________________
__
____________________________________________________________________________
__
13. Are you pregnant? Yes
No
14. Have you ever had chemotherapy/radiotherapy or transplant surgery?__________________
____________________________________________________________________________
_
15. Do you feel well today?
Yes
No
Remember, if you are receiving any medications, make sure that you take enough supplied to
last through your overseas visit.
I confirm the above answers to be correct to the best of my knowledge and request vaccination
as appropriate to my trip, along with travel advice and malaria advice if appropriate.
I also understand I must wait on the premises for 20minutes following vaccination, in
case of a reaction occurring.
Patient’s signature __________________________________
___________________
(Parent if under 16 years)
Date
House Calls
Doctors are available for house calls for those who are too incapacitated and infirm to come to
surgery.
Generally lack of transport is not a valid reason for a home visit. If you require a home visit this
can be requested by phoning 480 2270.
PLEASE TELEPHONE BEFORE 10.30 A.M.
Phone Advice
If you wish to speak to a doctor on the telephone the receptionist can generally advise you of
when the best time is to call.
This will usually be between 11.00-11.30 a.m. and 3.30-4.30 p.m.
The practice nurse may also be able to advise you on some medical matters.
Confidentiality
We respect your right to privacy and keep all your health information confidential and secure.
It is important that the NHS keeps accurate and up-to-date records about your health and
treatment so that those treating you can give you the best possible advice and care.
This information is only available to those involved in your care and you should never by asked
for personal medical information by anyone not involved in your care.
You have a right to know what information we hold about you. If you would like to see your
records, please call our Practice Managers at Bramhall Medical Centre
Test Results
Patients may request the results of tests by telephone and should do so by ringing the
surgery after 10.00 a.m.
It is the patient's responsibility to ensure that they contact us for any test results.
Non-English Speakers
These fact sheets have been written to explain the role of UK health services, the National
Health Service (NHS), to newly-arrived individuals seeking asylum. It covers issues such as the
role of GPs, their function as gatekeepers to the health services, how to register and how to
access emergency services.
Special care has been taken to ensure that information is given in clear language, and the
content and style has been tested with user groups.
Open the leaflets in one of the following languages
English
French
Albanian
Hindi
Arabic
Lithuanian
Bulgarian
Polish
Chinese (Cantonese)
Portuguese
Chinese (Mandarin)
Spanish
Complaints
Should you have any problems with the personnel or service that you receive from the practice
then we ask that you either come and see one of the doctors or write to the Practice Services
Manager.
If we are unable to resolve the problem, patients have the right to contact
Stockport Primary Care Trust,
Regent House,
Heaton Lane,
Stockport,
SK4 1BS.
Telephone 0161 426 5000
GP Training
Dr Devine & Partners is a teaching practice. We have students from Manchester University and
other medical schools for short periods.
With the patient’s consent they may consult with the partners and learn about general
practice.
We also have qualified doctors in the second year of their postgraduate training on 4 month
attachments to the practice
History
Dr Devine & Partners is an old established practice with a history going back as far as the late
1800s or early 1900s. Dr Adams started the Practice at Greenhill House in Edgeley and
handed over to Dr Berry who used to make house calls on his bicycle! Dr Crabtree joined Dr
Berry sometime later. They only used to see private patients in Bramhall and had their
premises at 2 Bramhall Park Road. It was reputed that when Dr Berry became ill the local
people, who were all patients, put straw on the road to deaden the sound of carriages so not to
disturb him.
Just after the war Dr Austin joined the Practice and in 1950 Dr Marshall. By this time the NHS
had been formed and seeing patients and dispensing lotions and potions from Bramhall Park
Road had become too cramped.
One of our patients Mrs Fergusson has emailed us with the following information "Around 1959
when I first became a patient, I seem to remember Dr Chapman, he was quite a colourful
character, he drove a posh coupe ( red I think ) and wore a bowler hat. He was a gentleman and
always tipped his hat if he saw you outside.
He once asked me if I would like to clean the surgery. I lived in Bramhall at that time and I was
trying to turn the builders discarded rubbish into a garden, I had to say "no thank you" to that.
He was a very nice man"
Dr Marshall bought our existing Bramhall premises. He also lived there and had a small surgery
and waiting room. Over the years other doctors came and went, Dr Beaumont, Snowden,
Wilkinson and in more recent times Dr Ridehalgh, Ansell, Hutchinson, Miller, Jones, Gill and
Whittaker
In 1978 the Edgeley branch of the Practice moved into a new purpose built health centre in
Shaw Heath and we are still in residence today. At the Bramhall branch in 1988 when Dr
Marshall retired the remaining doctors bought the house from him and converted it into the
surgery premises we see today.
Useful Contacts
STEPPING HILL HOSPITAL - 483 1010
NHS DIRECT - 0845 4647
DISTRICT NURSE - 474 0572
HEALTH VISITORS - 477 5025
MIDWIFE - 419 5551 OR 419 5282
MASTERCALL - 476 2299
Out of Hours
At weekends and evenings the doctors provide a service through MASTERCALL
THIS IS FOR EMERGENCIES ONLY.
However, the service is happy to give advice including whether or not a visit is appropriate
telephone 0161 476 2299
With effect from 1st December 2004, Stockport Primary Care Trust will be responsible for out of
hours medical cover.
Walk In Centres
Can offer treatment for minor illnesses and injuries, assessed by an experienced NHS nurse.
They can also provide information on out of hours GP/Dental Services, local pharmacies and
other local health services
Your nearest walk in centres are:
Wythenshawe Forum Walk-In Centre
Simonsway, Wythenshawe, Manchester, Lancashire, M22 4PJ
Manchester Picadilly Walk In Centre
1st Floor Gateway House, Station Approach, Piccadilly South, Manchester, Greater
Manchester, M1 2GH
Burnage Health Care Centre
347 Burnage Lane, Manchester, Greater Manchester, M19 1EW
Podcasts
Welcome to our audio first aid centre. Below you will see 7 small MP3 files which can be
downloaded on to your iPod or any other MP3 player. Wherever your iPod goes the advice will
go with you!
To save them on your computer, right-click on any of the links below and then click 'Save Target
As..."
Click on any of the links below to play the audio files:
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Burns - Explains the immediate treatment for burns and scalds.
Fits - How to deal with fits (convulsions/seizures) in adults and young children.
Wounds - Immediate actions for wounds, bleeding, and bleeding associated with
fractures.
Unconscious patient who is breathing - How to deal with an unrousable patient who IS
breathing (includes recovery position)
CPR for adults - Adults who have collapsed, unrousable and NOT breathing.
CPR for babies - Babies who are unrousable and NOT breathing.
Collapsed patient in detail - Explains the complete scenario including checks for
breathing, circulation, etc.
These files have been prepared by Sussex Ambulance Service and comply with European
Resuscitation Council Guidelines.
Practice Survey Results
96% of patients were satisfied with telephone access
80% of patients were satisfied that they can get an appointment within 48 hours
91% were satisfied with appointment availability for advance booking more than 2 days ahead
96% of patients were satisfied that they could book an appointment with a GP of their choice
60% of patients referred to secondary care confirmed that they had been offered a choice of
providers
Sat Morning Surgery
From Saturday 5th April 2008 we can offer pre booked appointments at our Shaw Heath surgery
for working adults only who are unable to attend during normal surgery hours Monday to
Friday. Please telephone your normal surgery to book your appointment. THIS IS NOT AN
EMERGENCY SERVICE – MASTERCALL WILL STILL DEAL WITH ALL EMERGENCIES.
Appointment Info
One appointment = one patient = one problem
We are working hard to provide easier access for patients who need to see a
doctor.
If you book an appointment please keep it or cancel it.
Our standard appointment time is 10 minutes, if you have several problems to
address or have a problem that will take longer than 10 minutes, please ask the
receptionist to book a double appointment.
Please also understand that if you arrive with a list of various problems we may
not be able to address them all at the first appointment
Download