Welcome to the My Surgery Leaflet Demo Bramhall Park Medical Centre and Shaw Heath Health Centre Through this website you can order repeat prescriptions online, download registration forms, cancel existing appointments, change your name and address and much more. You can find out information about medical conditions and diseases through our patient information leaflets as well as keep up to date with all the latest practice news and developments. See Practice information section for news about Saturday Morning Surgeries To view our survey results please click the link "Practice Survey Results" The Practice now opens every Saturday morning at Shaw Heath. This service is for patients who work and cannot attend on weekdays You can now update your clinical record, see the link below To book an advance appointment please click on the appointments section The surgeries are both open from 8.15am until 6.30pm. After 6pm the telephones are transferred to voicemail where you can find details of our out of hours service Practice Address and Contact Details Bramhall Park Medical Centre Bramhall Park Medical Centre 235 Bramhall Lane Bramhall Stockport SK7 3EP Appointments 0161 440 8981 Visits & Emergencies: 0161 480 2270 Fax: 0161 440 7671 Email enquiries@gp-p88016.nhs.uk Website bramhallparkmedicalcentre.co.uk Web http://www.bramhallparkmedicalcentre.co.uk Appointments Appointments and Opening Times Both Surgeries Are Open From: Appointments can be made by ringing: Shaw Heath 480 5664 Bramhall 440 8981 Appointments can be made by ringing the number above from 8.15 a.m. onwards. Urgent appointments will be given priority on the same day. Book well in advance if you wish to see one particular doctor. Appointments are generally for 8-10 minutes, if you have more than one problem to discuss or you think that more time may be needed then you are at liberty to book a longer appointment. PLEASE MAKE ONE APPOINTMENT FOR EACH PERSON WISHING TO BE SEEN If you are unable to keep the appointment , please ensure that you cancel it in order for the time to be allocated to another patient. It is the responsibility of the patient to keep or cancel appointments. Missed appointments cost the NHS many millions of pounds a year. In order to ensure equity amongst our patients if 3 appointments are missed and NOT cancelled in one calendar year the practice may remove you from its list. Monday 08:15 to 18:30 Tuesday 08:15 to 18:30 Wednesday 08:15 to 18:30 Thursday 08:15 to 18:30 Friday 08:15 to 18:30 Prescriptions Repeat Prescription Patients on long term medication may be given a computer slip to use to order repeat prescriptions. A repeat prescription may be obtained by handing in your slip or by posting it to the surgery ( including a stamped addressed envelope) or by filling in the online form. You can email your request to enquiries@gp-p88016.nhs.uk Allow at least 2 full working days for the prescription to be ready We regret that only in special circumstances can we accept telephone requests for prescriptions. Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Staff Details Practice Staff Doctors Dr Nicholas J Devine M.B.Ch.B. M.R.C.G.P. D.R.C.O.G Our senior partner Dr Devine qualified in 1983 at Manchester University. He joined the Practice in October 1988 which he says seems like yesterday. He lists his clinical interests as blood pressure, heart disease, diabetes and minor surgery. Dr Devine is happily married and enjoys keeping fit and playing golf (badly). He also admits to owning 5 bicycles! Dr Michael J Rooney M.B.Ch.B. M.R.C.G.P. D.G.M. Dr Rooney qualified in 1983 having completed his studies in Manchester. He lists his clinical interests as diabetes, asthma, manipulation and injection of joints. Dr Rooney is an expert witness in personal injury work. He was captain of the Manchester Medical School Rugby Team and is proud to report that he ran the first ever London Marathon. Prior to joining the Practice in 1989 he spent one year as a GP in Australia. He is the Chief Executive of Mastercall Services Ltd, which provides an out of hours service for Stockport, Trafford and Manchester Dr Rooney is married with 3 children, 1 dog and many fish. When he has some spare time he enjoys golf, supporting rugby, dog walking, running and music. Dr Susan M Jenkins M.B.Ch.B. M.R.C.G.P. D.R.C.O.G. D.Occ.Med Dr Jenkins qualified in Bristol in 1978 and joined the Practice in 1996. She lists her clinical interests as women's health, occupational health and child development. Before joining us she had been a GP in Bristol and Senior Medical Officer at the University of Manchester Dr Ashwin M Patel M.B.Ch.B. M.R.C.G.P. D.R.C.O.G D.F.F.P Dr Patel qualified in Manchester in 1994 and joined the Practice in 2000. He lists his specific clinical interests as cardiovascular medicine, minor surgery and GP education. He currently runs the GP Training Scheme at Stepping Hill Hospital and has published books in this field. He is a board member of the local medical committee and Director of Stockport Managed Care which commissions healthcare for the population of Stockport. Dr Patel is married and has 2 children. In his spare time he enjoys playing golf Dr Alex Bayes M.B.Ch.B. M.R.C.G.P. Dr Bayes qualified in 1999 at Manchester University. He completed his GP training in Salford in 2003 and joined the practice in 2006. He lists his clinical interests as cardiovascular medicine, respiratory medicine and diabetes. He is happily married with one child. In his spare time he enjoys spending time with his family, going to the gym, music and supporting Manchester United! Dr Alison Siriwardena M.B.Ch.B F.R.C.S.Ed M.R.C.G.P D.R C.O.G D.F.F.P Dr Siriwardena qualified in 1983 at Edinburgh and joined the Practice in 1999. Dr Emma Webster M.B.Ch.B M.R.C.G.P D.R C.O G D.F.F.P Dr Webster qualified at Manchester University in 1996 and joined the Practice in 2003. Her specific clinical interests include Gynaecology, sexual health, children, coil fitting and child health. She is married with one child. Dr Antonia Stirling BSc M.B.Ch.B M.R.C.G.P D.R C.O G D.F.F.P Dr Stirling qualified at Manchester University in 2001 and joined the Practice in 2006. Her specific clinical interests include Dermatology and Women's Health. She is married with a daughter and one cat. Nurse Practitioners Specialist Nurses Nurses Sister Carolyn Murphy Practice Nurse RGN. Registered Midwife. Post Graduate Midwifery Diploma Sister Murphy qualified at Stepping Hill Hospital in 1982 and then as a Midwife at St Thomas/Guy's Hospital London in 1985. She joined the Practice in February 2003 and lists her particular interests as asthma, heart disease and travel health. She is married with two daughters and a cat called Maisy. She enjoys water aerobics, swimming, going to the theatre, travel and gardening. Sister Angela Barratt-Smith Practice Nurse RGN. Dip N. BSc (Hons) Nursing Angela joined the Practice in May 2005 having qualified in 1995 and completed her nursing degree in 2003 at Manchester University. She is particularly interested in travel health, asthma and chronic disease management. She describes herself as "virtually married" as she lives with her partner. She enjoys running marathons and half marathons, socialising and reading Sister Sally Wood Practice Nurse RGN. Dip N Sister Wood qualified at South Manchester University NHS Trust in Wythenshawe and Withington in 1992. She joined the Practice in January 2006 and is particularly interested in diabetes, family planning and travel health. Sally is married with 2 daughters and 1 dog called Daisy. In her spare time she runs 10ks and half marathons, walks her lovely dog Daisy, enjoys reading, gardening when it is sunny and travel. Health Practitioners Healthcare Assistants Health Care Assistant The Health Care Assistant Pat Harrison works under the supervision of a qualified nurse. Amongst her tasks she is able to take blood and check blood pressure. Phlebotomists Practice Management Mrs Freda Clough A.C.I.B Freda joined the Practice in 1993 after many years in banking. She is responsible for recruitment, health & safety and the general administration of the practice. In her spare time she enjoys travel, natural history, cooking, gardening and walking. She would be happy to hear any comments or suggestions that you may have concerning the services offered by the practice Mrs Kath Wilkinson Dip H.E. BA (Hons) Kath joined the Practice in 1994 after several years in the Civil Service and is the Assistant/IT Manager. She is responsible for ensuring that current government clinical targets are met. She also maintains the practice computer systems, manages the patient database and is responsible for staff IT training and development. She would be happy to hear any comments or suggestions that you may have about this website. Administration Supervisor Anne Smith is responsible for the smooth running of the Shaw Heath site. She also provides admin support to the Doctors Medical Secretaries Gail Barry is responsible for typing all correspondence at Bramhall and provides admin support to the Doctors Jill Cookson is responsible for typing all correspondence at Shaw Heath and provides admin support to the Doctors Admin Assistants Chris Kimber is responsible for the administration of Choose & Book. She also processes repeat prescriptions at Shaw Heath and provides general admin support. Lynn Smallwood and Sarah Whittington are responsible for ensuring that all correspondence, for example hospital letters, is correctly scanned and assigned to patient records Jenny Taylor is responsible for repeat prescription processing at Bramhall. She also provides admin support to the Doctors and Assistant Manager Diane Shorthose is one of our medical record summarisers. She is also responsible for assigning scanned correspondence to patient records. Gill Deane is one of our medical record summarisers. Filing Clerks Evelyn Whittaker is responsible for scanning hospital letters and other correspondence and filing. She also provides admin support Pat Hinde is responsible for scanning hospital letters at Bramhall and filing. She also provides admin support Reception Shaw Heath Receptionists Jean Bardsley Chris Kimber Gillian McDonald Elaine Seaton Bramhall Receptionists Carol Hood Angie Bowden Lindsay Howarth Ann Rogers Sarah Whittington Sue Birney Community Midwives Community Nurses Counsellors Pharmacists Dispensers Health Visitors Macmillan Nurses Attached Staff District Nurse The district nurses are based at Shaw Heath Health Centre and do a clinic for dressings, removal of stitches, ear syringing etc. Those unable to attend the clinic may be visited at home. The district nurses may be contacted on 474 0572. Health Visitors The health visitor is a registered nurse who has received further training to enable him/her to promote health and detect health problems. The health visitors see clients at home and in clinics at Shaw Heath Health Centre. They give information and advice on a wide range of health matters covering many aspects of health care from the very young to the elderly. The health visitors may be contacted on 477 5025. Midwives Midwives attend the antenatal clinics at both surgeries and are based at Stepping Hill Hospital. They can be contacted at any stage during pregnancy and are willing to talk either at the surgery or at home. Preparation for parenthood classes are run throughout the year by the midwives and health visitors. The midwife for your area can be contacted on 419 5282. Clinics & Services Clinics and Services We offer the following clinics Title 1 Monday to Friday Title 2 Every Tuesday 2.00 – 3.20 pm Title 3 Thursday 1.30 pm – 3.00 pm Title 4 Please consult your doctor. Title 5 All doctors have been approved for minor surgery (small operations). Your doctor will advise you. Title 6 The practice nurse undertakes these Monday to Friday. Title 7 A comprehensive service is available within normal consulting hours, but the fitting of caps and coils is done by special arrangement. Title 8 The practice nurse undertakes these Monday to Friday. Title 9 Regular review by practice nurse – arranged by the doctor. Title 10 By appointment with the doctor or practice nurse Title 11 This is now available by appointment. Please consult your doctor. Title 12 please consult your doctor. Minor Illnesses Sore Throats Most sore throats are caused by a virus infection which antibiotics cannot cure. With simple treatment the patient normally gets better in four or five days. Tonsillitis usually starts with a sore throat, which causes pain on swallowing. There may be a fever, it might be possible to see white spots on the tonsils and glands in the neck may be swollen and painful. A hoarse voice, dry cough and sore throat indicates a viral laryngitis. TREATMENT Adults: Use regular Paracetamol or Ibuprofen. Drink plenty of fluids and take steam inhalations. Children: Paracetamol liquid (Calpol or Disprol) plenty of drinks.Make an appointment to see the doctor if the sore throat is getting worse after two days, or if the patient complains of earache. Feverish Child Children often develop feverish illnesses, which settle spontaneously in 24-48 hours. TREATMENT Give paracetamol (Calpol, Disprol) liquid. Remove child’s clothing and offer regular sips of cool water. Sponging with tepid water may also help to reduce the temperature. Do not give aspirin to children under 12. Make an appointment to see the doctor if the temperature does not fall after a paracetamol (although it may rise again later) or if the child becomes drowsy or obviously unwell. Stuffy or Runny Nose The common cold usually starts with a hot feeling in the back of the throat. The patient feels unwell and aches, and the nose starts running with a clear liquid which becomes a thick yellow discharge after three to four days. ANTIBIOTICS DO NOT HELP. TREATMENT As for sore throat. Add menthol or Friar’s Balsam to the steam inhalations. Inhale for ten minutes three times a day. Babies and young children often have repeated colds. This helps them build up their resistance to infection. They cough because of the discharge running from the nose down the back of the throat. Do not give cough linctus. Try normal saline nose drops, two drops in each nostril before bed. Coughs If dust or food enters the air passages, coughing acts as a protector. It also prevents mucus from causing infection on the chest. To suppress this action with cough mixtures can cause more harm than good. TREATMENT The best treatment is steam inhalations. For dry coughs a linctus can be bought from the chemist. Make an appointment to see the doctor if coughing continues for more than a week or two after a common cold has cleared up, if coughing produces a yellow or green sputum – it may mean the lower air passages are infected, if breathing is accompanied by a pain in the chest or shortness of breath, or if coughing produces blood. Vomiting Vomiting may be caused by a virus infection of the stomach, food poisoning and by eating or drinking too much. It normally stops within 24 hours and may be followed by diarrhoea. Some children will vomit when they have a temperature. TREATMENT Rest. Eat nothing for 24 hours. Drink small sips of water regularly. As the stomach settles try bread or clear soup before gradually returning to a normal diet. Children and Infants: Try Dioralyte sachets made up with cooled boiled water to replace body fluids. Make an appointment to see the doctor if vomiting is accompanied by continuous stomach pain, if vomiting lasts for longer than 24 hours, or if a vomiting child has a temperature of more than 38C (100F). Diarrhoea Diarrhoea is unpleasant but rarely dangerous. It may be due to change of diet, food poisoning or travel abroad. It is often accompanied by colicky (cramp-like) pains and usually begins to get better in 48 hours. TREATMENT as for vomiting (see above). Make an appointment to see the doctor if it does not start to settle after 48 hours, if an attack comes shortly after a visit abroad, or if there is continuous pain or blood. If you are unsure about these or any other medical matters feel free to contact your doctor or pharmacist for advice. Patient Registration If you wish to register with the practice simply bring your medical card to the surgery, this will allow us to obtain your medical records from your previous doctor. You will be invited to fill in a health questionnaire and to attend the surgery for a simple health check. It is practice policy to encourage patients to be up to date with immunisations, cervical smears and other illness prevention measures. If you have not moved into the area but are looking to change your GP you may need a pre- registration appointment with one of the doctors before being accepted as a patient. Patients are now registered with the practice rather than an individual doctor however you still have the right to express a preference. Change of Address Please let us know as soon as possible if your address changes. You may use the online form below to notify us of your change of details. The form will open in a new window. Fill out the details and press the Send button. Change of Address Form If you don't wish to use the online form then drop into the practice and pick up a paper form. Travel Questionnaire DR N J DEVINE AND PARTNERS TRAVEL QUESTIONNAIRE Private and Confidential Going Abroad on Holiday or Business? You may need travel vaccinations, depending on the country or countries that you intend to visit. To help us advise you on the protection you need, please see a Practice Nurse at least 6 weeks before you travel and ideally 12 weeks ahead. Allow at least 20 minutes per person travelling, for this interview. When you have completed this questionnaire, return it to us as soon as possible and make that first appointment. (Please note: one form per traveller). Name _________________________________________ Date of birth____________________ Address_____________________________________________________________________ __ _________________________________________ Tel.No. _____________________________ 1. Which countries do you intend to visit (including brief stopovers)?______________________ ____________________________________________________________________________ __ 2. Will you be staying in hotels, with air conditioning/without air conditioning, or under more primitive conditions (e.g.camping)? ____________________________________________________________________________ __ 3. Are you visiting friends or relatives? – YES / NO 4. Does your journey include:- Coastal areas _________ Inland areas __________ 5. Do you plan any safaris, jungle exploration or travel in difficult terrain? ____________ 6. Do you plan to be doing any sporting activities? – No________ Yes__________ If yes, please specify __________________________________________________________ 7. Departure Date ___________________ 8. Duration of stay abroad ______________________ 9. Have you ever had any of the following vaccinations and if so, when? Rabies ________________ Typhoid _______________ Tetanus __________________ Hepatitis A/B_____________ Yellow Fever ____________ Childhood vaccinations, including polio and diphtheria _________________________________ /continued overleaf Travel Questionnaire – page 2 10. Are you allergic to anything, including eggs/chicken? If yes, please give details ____________________________________________________________________________ __ ____________________________________________________________________________ __ 11. Are you on any medications, including steroids? If yes, please give details _______________ ____________________________________________________________________________ __ ____________________________________________________________________________ __ ____________________________________________________________________________ __ 12. Have you ever had or are you suffering from heart disease or other chronic illness? If yes, please give details:____________________________________________________________________________ __ ____________________________________________________________________________ __ ____________________________________________________________________________ __ 13. Are you pregnant? Yes No 14. Have you ever had chemotherapy/radiotherapy or transplant surgery?__________________ ____________________________________________________________________________ _ 15. Do you feel well today? Yes No Remember, if you are receiving any medications, make sure that you take enough supplied to last through your overseas visit. I confirm the above answers to be correct to the best of my knowledge and request vaccination as appropriate to my trip, along with travel advice and malaria advice if appropriate. I also understand I must wait on the premises for 20minutes following vaccination, in case of a reaction occurring. Patient’s signature __________________________________ ___________________ (Parent if under 16 years) Date House Calls Doctors are available for house calls for those who are too incapacitated and infirm to come to surgery. Generally lack of transport is not a valid reason for a home visit. If you require a home visit this can be requested by phoning 480 2270. PLEASE TELEPHONE BEFORE 10.30 A.M. Phone Advice If you wish to speak to a doctor on the telephone the receptionist can generally advise you of when the best time is to call. This will usually be between 11.00-11.30 a.m. and 3.30-4.30 p.m. The practice nurse may also be able to advise you on some medical matters. Confidentiality We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can give you the best possible advice and care. This information is only available to those involved in your care and you should never by asked for personal medical information by anyone not involved in your care. You have a right to know what information we hold about you. If you would like to see your records, please call our Practice Managers at Bramhall Medical Centre Test Results Patients may request the results of tests by telephone and should do so by ringing the surgery after 10.00 a.m. It is the patient's responsibility to ensure that they contact us for any test results. Non-English Speakers These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. It covers issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services. Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Open the leaflets in one of the following languages English French Albanian Hindi Arabic Lithuanian Bulgarian Polish Chinese (Cantonese) Portuguese Chinese (Mandarin) Spanish Complaints Should you have any problems with the personnel or service that you receive from the practice then we ask that you either come and see one of the doctors or write to the Practice Services Manager. If we are unable to resolve the problem, patients have the right to contact Stockport Primary Care Trust, Regent House, Heaton Lane, Stockport, SK4 1BS. Telephone 0161 426 5000 GP Training Dr Devine & Partners is a teaching practice. We have students from Manchester University and other medical schools for short periods. With the patient’s consent they may consult with the partners and learn about general practice. We also have qualified doctors in the second year of their postgraduate training on 4 month attachments to the practice History Dr Devine & Partners is an old established practice with a history going back as far as the late 1800s or early 1900s. Dr Adams started the Practice at Greenhill House in Edgeley and handed over to Dr Berry who used to make house calls on his bicycle! Dr Crabtree joined Dr Berry sometime later. They only used to see private patients in Bramhall and had their premises at 2 Bramhall Park Road. It was reputed that when Dr Berry became ill the local people, who were all patients, put straw on the road to deaden the sound of carriages so not to disturb him. Just after the war Dr Austin joined the Practice and in 1950 Dr Marshall. By this time the NHS had been formed and seeing patients and dispensing lotions and potions from Bramhall Park Road had become too cramped. One of our patients Mrs Fergusson has emailed us with the following information "Around 1959 when I first became a patient, I seem to remember Dr Chapman, he was quite a colourful character, he drove a posh coupe ( red I think ) and wore a bowler hat. He was a gentleman and always tipped his hat if he saw you outside. He once asked me if I would like to clean the surgery. I lived in Bramhall at that time and I was trying to turn the builders discarded rubbish into a garden, I had to say "no thank you" to that. He was a very nice man" Dr Marshall bought our existing Bramhall premises. He also lived there and had a small surgery and waiting room. Over the years other doctors came and went, Dr Beaumont, Snowden, Wilkinson and in more recent times Dr Ridehalgh, Ansell, Hutchinson, Miller, Jones, Gill and Whittaker In 1978 the Edgeley branch of the Practice moved into a new purpose built health centre in Shaw Heath and we are still in residence today. At the Bramhall branch in 1988 when Dr Marshall retired the remaining doctors bought the house from him and converted it into the surgery premises we see today. Useful Contacts STEPPING HILL HOSPITAL - 483 1010 NHS DIRECT - 0845 4647 DISTRICT NURSE - 474 0572 HEALTH VISITORS - 477 5025 MIDWIFE - 419 5551 OR 419 5282 MASTERCALL - 476 2299 Out of Hours At weekends and evenings the doctors provide a service through MASTERCALL THIS IS FOR EMERGENCIES ONLY. However, the service is happy to give advice including whether or not a visit is appropriate telephone 0161 476 2299 With effect from 1st December 2004, Stockport Primary Care Trust will be responsible for out of hours medical cover. Walk In Centres Can offer treatment for minor illnesses and injuries, assessed by an experienced NHS nurse. They can also provide information on out of hours GP/Dental Services, local pharmacies and other local health services Your nearest walk in centres are: Wythenshawe Forum Walk-In Centre Simonsway, Wythenshawe, Manchester, Lancashire, M22 4PJ Manchester Picadilly Walk In Centre 1st Floor Gateway House, Station Approach, Piccadilly South, Manchester, Greater Manchester, M1 2GH Burnage Health Care Centre 347 Burnage Lane, Manchester, Greater Manchester, M19 1EW Podcasts Welcome to our audio first aid centre. Below you will see 7 small MP3 files which can be downloaded on to your iPod or any other MP3 player. Wherever your iPod goes the advice will go with you! To save them on your computer, right-click on any of the links below and then click 'Save Target As..." Click on any of the links below to play the audio files: Burns - Explains the immediate treatment for burns and scalds. Fits - How to deal with fits (convulsions/seizures) in adults and young children. Wounds - Immediate actions for wounds, bleeding, and bleeding associated with fractures. Unconscious patient who is breathing - How to deal with an unrousable patient who IS breathing (includes recovery position) CPR for adults - Adults who have collapsed, unrousable and NOT breathing. CPR for babies - Babies who are unrousable and NOT breathing. Collapsed patient in detail - Explains the complete scenario including checks for breathing, circulation, etc. These files have been prepared by Sussex Ambulance Service and comply with European Resuscitation Council Guidelines. Practice Survey Results 96% of patients were satisfied with telephone access 80% of patients were satisfied that they can get an appointment within 48 hours 91% were satisfied with appointment availability for advance booking more than 2 days ahead 96% of patients were satisfied that they could book an appointment with a GP of their choice 60% of patients referred to secondary care confirmed that they had been offered a choice of providers Sat Morning Surgery From Saturday 5th April 2008 we can offer pre booked appointments at our Shaw Heath surgery for working adults only who are unable to attend during normal surgery hours Monday to Friday. Please telephone your normal surgery to book your appointment. THIS IS NOT AN EMERGENCY SERVICE – MASTERCALL WILL STILL DEAL WITH ALL EMERGENCIES. Appointment Info One appointment = one patient = one problem We are working hard to provide easier access for patients who need to see a doctor. If you book an appointment please keep it or cancel it. Our standard appointment time is 10 minutes, if you have several problems to address or have a problem that will take longer than 10 minutes, please ask the receptionist to book a double appointment. Please also understand that if you arrive with a list of various problems we may not be able to address them all at the first appointment