Stockport Safeguarding Children Board Guidance for Voluntary and Community Sector Organisations in Stockport Authors Date Version SC/UH 20.6.2013 V1 Contents Page Section 1: Self assessing your safeguarding arrangements 2 Section 2: Appointing a Designated Safeguarding Officer Role/ A Named Person(s) for Child Protection 3 Section 3: Making a referral where there are concerns about a child’s safety 3 Section 4: Writing a Safeguarding Children Policy 4 Section 5: Employing the Right People / Safer Recruitment 5 Section 6: Allegations against staff /Allegation management 7 Section 7: Health and Safety and Accident Prevention 9 Section 8: E Safety and Digital Technologies 10 APPENDIX Appendix 1: Safeguarding Checklist and Safeguarding Action Plan 11 Appendix 2: Sample Child Protection Policy Statement 20 Appendix 3: What to do if a child discloses abuse 24 Appendix 4: Safeguarding Note of Concerns Log 26 Appendix 5: Health and safety – Risk Assessment for Indoor and 27 Outdoor Activities 1 ISection 1: Self- assessing your safeguarding arrangements Any organisation offering activities to children and young people has a legal duty to safeguard the children and young people with whom it works. This means doing everything possible to reduce the risk of a child coming to harm, and knowing what to do if a child is known or suspected to be suffering from, or at risk of harm. Does it apply to me? Safeguarding applies to every group that has any contact with children or their families, however infrequent. Even if you only run one event a year to which children and their families are invited, you still have a responsibility to ensure your event is safe and that children are protected from harm. Why should we use this safeguarding checklist? The safeguarding checklist looks at those factors that are recognised as essential in ensuring good practice in safeguarding. The purpose is to help your group: Assess current safeguarding practice Identify concerns and areas for improvement Identify the support you may need to make these improvements If you have any queries contact Anchorpoint Stockport: E-mail:info@anchorpointstockport.org.uk Telephone: 0161 475 0855 Website: www.anchorpointstockport.org.uk How to use the Safeguarding Checklist (Appendix 1) The checklist is designed to help you consider and reflect on all the key aspects of safeguarding. The aim of this checklist is to help you learn more about the best practice expected around safeguarding and to help you make any improvements necessary. Once you have worked through the questions, and identified any areas for development/improvement, you should then complete the Action Plan at the end of this document. Be specific about what you need to do and who will do it and when it needs to be done by. You may feel able to do this on your own, or you may feel you require more support. You are welcome to contact Anchorpoint Stockport at any time for this support. It is important to send a copy of your completed self-assessment to Anchorpoint, even if you feel you do not require our support. We will use it to help us in developing a picture about safeguarding in the borough and evidence how local organisations are working to help children. Please send completed self-assessments to Anchorpoint Stockport. Section 2: Appointing a Designated Safeguarding Officer / A Named Person(s) for Child Protection Every organisation that works with children or young people should have in place a named person who is responsible for dealing with child protection issues that may arise. Due to their key role in safeguarding children it is recommended that this is a 2 paid member of staff if possible and that they have an Disclosure and Barring Service (DBS) check and at least two references are followed up. A deputy must be made available in their absence. These individuals must be trained in child protection and their responsibilities clearly stated within your procedures. The role and responsibilities of the named person(s) are: - - - To ensure that all staff / volunteers / parents/ carers and children are aware of what they should do and who they should go to if they are concerned that a child/young person may be subject to abuse or neglect. Ensure that any concerns about a child/young person are acted on, clearly recorded, referred on where necessary and, followed up to ensure the issues are addressed. They are responsible for promoting a safe environment for children and young people. They should know the contact details of relevant statutory agencies e.g. Children’s Social Care, Police, and the Local Authority Designated Officer (LADO) for allegations against staff. Section 3: Making a referral where there are concerns about a child’s safety Within the area of child protection it is vital that all staff know what to do if they are concerned about a child. It is equally important that parents/carers and young people themselves are aware that the organisation takes the safety and welfare of children/young people into consideration in every activity that is undertaken. A Step-By-Step action plan to respond to a child protection concern1 1. If the child needs urgent medical attention, obtain this first as a matter of urgency. If you have a Child Protection concern which requires immediate or emergency attention, ring Police 999 or 101 to speak with local Police operatives. 2. Discuss your concerns with the parent/carers only if this is appropriate. If this discussion may be inappropriate (when you have good reason to suppose that sexual abuse, fabricated or induced illness has taken place) immediately seek advice from your organisation’s designated officer for child protection or the Duty Officer at the Safeguarding Children Unit (0161 474 5657), or the Duty Social Worker at Children’s Social Care Contact Centre (0161 217 6028). 3. If after talking to the child’s parents/carers (where appropriate) you remain concerned, make a child protection referral. 4. To do this: Telephone the Contact Centre (0161 217 6028) or Out Of Hours Team (for emergencies only) on 0161 718 2118 Be prepared to give the following details: Your name, address, contact number and your role As many details about the child as you can, including name, date of birth, address etc. 1 Based on Stockport Schools guidance completed by the Senior Advisor for Education 3 What you have been told, or what has been observed The action you have taken so far 5. The Referral and information Officers at the Contact Centre will advise you on what to do next. Make sure you are clear about what you have to do before you end the phone call so that you can keep the child informed about what will happen next. 6. Keep accurate, dated records of what you have seen, heard and done. Remember to use the child’s words in any recording that you make. Make sure your name is legible on any documents. Make sure all records are dated and pages numbered. 7. Follow up any referral phone calls to the contact centre with written documentation. Where possible use a CAF (Common Assessment Framework Form) and send it to the person you have spoken to detailing the main points of the conversation. Make sure that you are clear before ending your call to the Contact Centre about whether the parents/carers should be involved with the completion of the CAF. Remember that if you are making a Child Protection referral the CAF does not need to be signed by parents/carers. Send the completed document to the Contact Centre as instructed to do. Section 4: Writing a Safeguarding Children Policy The aim of an organisation having policies and procedures in place is to provide guidance for staff/volunteers/children/parents/carers about what to do in specific circumstances. A sample Safeguarding Children Policy is provided in Appendix 2. It is not sufficient to simply copy the name of your organisation into the document and print it out. Each organisation is different and some parts of the policy may not be relevant. Equally you may work with particular groups or in situations which require further guidance such as overnight stays or taking part in adventurous activities. You will therefore need to adapt the policy to suit the specific needs of your group. The following process should be followed to develop a child protection policy to ensure best practice: - - - - Complete the self- assessment checklist. Have a meeting to discuss the particular needs of your group. Does the model policy meet all your requirements? Does it need re-wording? Do you need to add additional information? Where possible involve children and their parents/carers. This makes the policy more relevant but also indicates to children and parents / carers that you take safeguarding seriously. After the policy has been agreed, make sure all members of staff and volunteers have a copy, have read and understood it. Make sure that copies are available for parents should they wish to see it. Add the policy to your website, if appropriate. Your safeguarding policy should be used. It is good practice to review annually the policy and keep it up-to-date with any local or national changes. The Safer Working Practice Guidance which is accessible via the following link gives good practical information about all aspects of behavior in a work setting: 4 http://www.safeguardingchildreninstockport.org.uk/publications/saferworkingpracticeg uidance Section 5: Employing the Right People / Safer Recruitment Your organization should have a formal recruitment policy to minimise the risk of someone who is a risk to children or young people being involved as an employee or volunteer. As a minimum a safer recruitment procedure should include: - A statement in your advert about your commitment to safeguarding children; - A role description that clarifies responsibilities; - Completion of an application form; - Checks on identity/right to work and work history; - Checking of two references( professional references if appropriate to role); - A face to face interview; - An appropriate DBS Check It is essential to ensure that no individual takes up employment or voluntary work with children or young people until identity, references and relevant DBS checks have been completed. Anchorpoint Stockport provides advice to all voluntary organisations across a range of topics including safer recruitment practice. Contact the Information and Volunteering Officer directly (Tuesday - Thursday) for more information; Telephone: 0161 475 0855. The Disclosure and Barring Service (DBS) - previously known as Criminal Record Bureau (CRB) When recruiting people to work with children (whether they are paid or not), employers should follow safe recruitment practice to ensure that individuals are suitable for the posts they are applying for. Depending on the nature of the work, an employer may ask for a Criminal Records check or an Enhanced Disclosure, which includes police intelligence on a person or an Enhanced Disclosure with a check against the list of person barred from working with children. Anyone working in "regulated activity" with children should undergo an Enhanced Disclosure with a check against the barred lists. Once an offer of a job working with children has been made to a candidate, employers should request information held by the police on that individual through a criminal record disclosure check. What is regulated activity? If the carer/service required is to be carried out by the same person frequently (once a week or more often), or on 4 or more days in a 30-day period then this would be ‘Regulated Activity’. Regulated activity is also relevant personal care, eg washing or dressing, or health care provided by a supervised health professional even if done once. What is no longer regulated activity? Activity supervised at a reasonable level Health care not by (or directed or supervised by ) a health care professional 5 Legal advice Occasional or temporary services (e.g.: repairs) Volunteers are eligible for Enhanced DBS checks if they will be working with children and young people in an unsupervised capacity for 4 days or more in a 30 day period. The nature of ‘supervision’ is at the discretion of the employer, and potentially this creates a loophole in the system to allow unscrupulous people have access to young people or adults. Therefore reference checks and employment history checks are all the more important. Seek advice from Anchorpoint. It is a criminal offence to employ someone or allow them to volunteer for this kind of work if you know they’re on one of the barred lists. They are also committing an offence by applying for such a role. i.e. adults barred from working with children. Regulated activity includes unsupervised activities which involve regularly caring for, training, teaching, instructing, supervising, providing advice/guidance on well-being, or driving a vehicle for children under 18; or working for a limited range of "specified places" with opportunity for unsupervised contact with children. The definitions for regulated activity are set out in the Safeguarding Vulnerable Groups Act 2006, as amended by the Protection of Freedoms Act 2012. (see NSPCC Safer recruitment legislation factsheet). Enhanced disclosures should also be requested for any position where an individual has regular contact with children. However for positions outside the scope of regulated activity it is not possible to check against barred lists. An Enhanced Disclosure will give details of convictions, cautions, reprimands and warnings held in England and Wales on the Police National Computer as well as any locally held police force information if it is "reasonably believe(d) to be relevant", by Chief Police Officer(s), to the job role. Most of the relevant convictions in Scotland and Northern Ireland may also be included. It indicates whether the applicant is on the DBS's list of adults barred from working with children (if this has been requested). Disclosures may not be requested for people under 16 years (for example, school children on work experience placements). DBS certificates will now go to the individual concerned and any agency is dependent on that individual sharing it with the prospective employer. The agency needs to decide how long it is reasonable to wait for sign of that certificate. The agency also needs some understanding about how to interpret any information which is disclosed e.g. a driving conviction may not necessarily impinge on someone’s ability to carry out a caring function; a drink-driving conviction may. Staff Inductions When staff, volunteers, parents/carers or children first join your group should be given your Safeguarding Policy, know who is the designated child protection officer and all other essential information to complete their role. Training 6 All workers should be given the opportunity to learn about child protection and keeping children safe. This might be through a training event, a staff briefing, meeting or reading documents, e-learning. All staff working with children should have undertaken Multi-agency Basic Awareness training as a minimum. http://www.safeguardingchildreninstockport.org.uk/training Support and Supervision The best way to ensure the ongoing safety of children and young people in your care is to continually support, guide and supervise your staff. Supervision has the functions of accountability in relation to policy and procedure in respect of their role, support for the work they are doing and professional development for staff. Section 6: Allegations against staff Organisations that work with Children and Young People need to be aware that allegations can arise against staff or volunteers and need to have systems in place to deal with them fairly and consistently. Allegations may be that some kind of abuse has taken place but can also relate to conduct of concern or behaviour which raises concerns about suitability to work with children. Allegations may arise from colleagues and any staff member or volunteer who has concerns should feel safe to express them without fear of victimization. Allegations can also arise because of misunderstanding or misinterpretation. They can be a way of seeking attention or in extreme cases maliciously motivated. It is essential that all allegations should be brought to the attention of the designated child protection person immediately. If the allegation is against this person then a more senior person should be informed. What should an organisation do once an allegation has been made? Any allegations made to an employer in respect to cases where the staff member has: behaved in a way that has harmed, or may have harmed a child; possibly committed a criminal offence against, or related to, a child; or behaved towards a child or children in a way that indicates they may pose a risk of harm to children (WT 2013) must be reported to the Local Authority Designated Officer (LADO). Advice can be obtained from the Duty Officer at the Safeguarding Children Unit Tel: 0161 474 5657. Management of an allegation of abuse may involve one or all of: a police investigation of a possible criminal offence enquiries and assessment by children's social care about whether a child is in need of protection or in need of services consideration by an employer of disciplinary action in respect of the individual. 7 What does the law say about referring to the Disclosure and Barring Service or PVG Scheme? Employers in organisations working with children have a legal duty under The Safeguarding Vulnerable Groups Act (SVGA) 2006 to make a referral to the DBS in cases when an employer has dismissed or removed a person from working with children or vulnerable adults (or would or may have if the person had not left or resigned) because of concerns over their behaviour towards children. What are the important aspects to consider throughout the process? Supporting those involved There are two issues to consider: support for the child/ren, parents or carers involved, and support for the person who is the subject of the allegation. Parents/carers of a child or children involved should be told about the allegation as soon as possible (if they do not know about it already). They should be kept informed about the progress of a case, and told of the outcomes where there is not a criminal prosecution. That includes the outcome of any disciplinary process. The employer should also keep the person who is the subject of the allegation informed of the progress of the case, and arrange to provide appropriate support while the case is on-going. If the person is suspended, the employer should also make arrangements to keep the individual informed about developments in the workplace. Confidentiality Every effort should be made to maintain confidentiality and guard against publicity while an allegation is being investigated and considered. It can be helpful to have a planned media response (e.g. an agreed press release) in case of a breach in confidentiality. Resignations and 'compromise agreements' The fact that a person tenders his/her resignation, or ceases to provide their services, must not prevent an allegation being followed up. It is important that every effort is made to reach a conclusion in all cases of allegations bearing on the safety or welfare of children, including those where the person concerned refuses to cooperate with the process. 'Compromise agreements' - whereby a person agrees to resign, the employer agrees not to pursue disciplinary action, and both parties agree a form of words to be used in any future reference - must not be used in these cases. Record keeping It is important that employers keep a clear and comprehensive summary of: any allegations made details of how allegations were followed up and resolved 8 any action taken decisions reached. These details should be kept in a person's confidential personnel file and a copy should be given to the individual. Such information should be retained on file, including people who leave the organisation, at least until the person reaches normal retirement age, or for 10 years if that is longer. Follow up any external investigation with an internal review to ensure any changes needed are put in place. You should ensure that your organisation understands the process for managing allegations against staff and communicates this to all staff and volunteers. Further information regarding allegations against a person in a position of trust, and when and employer must refer to the Disclosure and Barring Service can be obtained through the following links: http://greatermanchesterscb.proceduresonline.com/pdfs/allegations.pdf or http://www.nspcc.org.uk/Inform/research/briefings/Managing-allegations-ofabuse_wda95752.html#Referring https://www.gov.uk/disclosure-barring-service-check/dbs-barred-lists SSCB provides a training course for managers on “Managing Allegations‟. The course can be accessed at: http://www.safeguardingchildreninstockport.org.uk/training/ If you need help in making a referral to the DBS, contact the DBS referrals helpline. 01325 953795. Section 7: Health and Safety and Accident Prevention Under health and safety legislation all employers have a legal duty of care to ensure, so far as is reasonably practicable, the health, safety and welfare of all their employees whilst they are at work. You will need to draw up a policy and procedures in relation to health and safety to ensure that safety issues are addressed and that the risk of unintentional / accidental injuries to children and young people are reduced to a minimum. See Appendix 3. All staff and volunteers must be aware of and understand their duties in relation to health and safety. Health and safety procedures should cover the following: - The building / venue for your group is a safe environment and complies with legislation in relation to fire safety, insurance, and disabled access including any venues that are used for trips etc; - Any risks associated with your work with children, young people and their families and how these are addressed and managed; - Activities are properly planned, organised, age appropriate and use qualified instructors where this is appropriate; - All equipment, including electrical and electronic, equipment is safety checked appropriately; 9 - All staff and volunteers are appropriately trained, for example in first aid; All children and young people are appropriately supervised; Any transportation used is safe and complies with all legislation in relation to MOT, road tax, car seats, insurance etc; Ensuring relevant information on a child’s medical conditions, allergies and details of GP is gained; What to do in the event of an emergency such as taking a child to hospital, contacting parents etc. The Health and Safety Executive website provides further information on risk assessment and management that is easy to follow and implement. Go to: http://www.hse.gov.uk/risk/fivesteps.htm Section 8: E-Safety and Digital Technologies There are many different ways that someone can access the internet. Even if your setting does not have computers with internet access you may wish to consider having a responsible use policy (RUP) that can cover the use of a range of equipment including mobile phones, games consoles and cameras. An e-safety policy should include the following: - Why your setting uses the internet (if it does); - Responsible use guidelines for staff / volunteers and children; - Incident response for issues such as grooming, cyber-bullying, access of inappropriate material, mismanagement of information (data breaches); - Use of personal mobile phones and/or cameras during work time; - Security of confidential information; - How your organisation intends to block inappropriate websites, protect against viruses, use of passwords etc; - If your organisation has its own website who has editorial responsibility for the content. For further information and guidance about E-safety, safer working practice guidelines and useful resources please visit the Stockport SSCB website http://www.safeguardingchildreninstockport.org.uk/esafetyforprofessionals/ For general advice about safeguarding: writing a safeguarding policy, training courses and other matters look at SAFE NETWORK http://www.safenetwork.org.uk/about_us/Pages/default.aspx 10 11 APPENDIX 1: Safeguarding ChecklistA Self-Assessment Tool for the Voluntary and Community Sector This is an opportunity for your organisation to look at your safeguarding practice and find out where to go for help and support. You are not expected to have everything listed in place. You will be encouraged and supported to work towards these safeguarding requirements. How to use the Safeguarding Checklist Read the questions in the table below and answer as honestly as you can. You will not be judged on your answers. The aim of this checklist is to help you learn more about the best practice expected around safeguarding and to help you make any improvements necessary. Once you have worked through the questions, and identified any areas for development, you should then complete the Action Plan at the end of this document to make sure it is clear who will make these improvements and when they should be completed. What happens after the checklist is completed? You are encouraged to make the improvements you have identified in your action plan. You may feel able to do this on your own, or you may feel you require more support please contact Anchorpoint Stockport: info@anchorpointstockport.org.uk 0161 475 0855 www.anchorpointstockport.org.uk. Please send your completed checklist to Anchorpoint for feedback and a personalised guide of what to do next. Anchorpoint services and support to the voluntary and community sector are free of charge. We must stress again that you are not judged on your answers. The aim of the checklist is to help you identify the gaps and work to address them. If you have any queries please do not hesitate to contact us. 12 Name of your organisation: QUESTION YES/NO Description (to include What improvements What support do you need to do this? (This could be written or online information, what you are doing could you make? information briefings, training, one to one well). support for your groups etc) Safeguarding Essentials Do you have a Safeguarding Policy? Does this include: A statement about your commitment to safeguarding A statement about your commitment to safeguarding training Confidentiality & information sharing (including when to share concerns about a child with other agencies) Record keeping Clear definitions of what constitutes Child Abuse Relationship to other relevant policies (eg recruitment, 13 screening, supervision, health & safety, volunteering, whistleblowing, promoting diversity etc). If your organisation does not have these other policies, it will need to include these safeguarding aspects in this policy. Do you have a designated person to take the lead on safeguarding issues (usually called the Child Protection Officer, Safeguarding Officer, Child Welfare Officer etc)? QUESTION Do you have procedures? YES/NO ANSWERS questions to further What improvements What support do you need to do this? (This could be written or online information, could you make? information briefings, training, one to one support for your groups etc) Safeguarding Do your Safeguarding procedures make it clear what you will do: When a child discloses When you observe signs and symptoms that give cause for concern 14 When you observe the practice of a colleague that gives you cause for concern/receive a complaint about a member of staff Do you know what to do if you had concerns about a staff member or an allegation was made? Safer recruitment Do you have a written Safer Recruitment policy and procedure? Do you ensure all those working with children have current DBS checks? Has someone in your organisation received training on Safer Recruitment? QUESTION YES/NO ANSWERS questions to further What improvements What support do you need to do this? (This could be written or online information, could you make? information briefings, training, one to one support for your groups etc) 15 Involving your communities How do you make sure everyone in your organisation is aware of all your policies and procedures relevant to safeguarding and understand how they are expected to act? How do you make sure new staff or volunteers are made aware of safeguarding practice? Are there support and accountability mechanisms in place for staff and volunteers How does your organisation keep up to date on safeguarding issues? Supporting families 16 If you identified a child or families with additional needs would you know how to access other support? Have any of your staff members attended CAF training? QUESTION YES/NO ANSWERS questions to further What improvements What support do you need to do this? (This could be written or online information, could you make? information briefings, training, one to one support for your groups etc) Wider safeguarding issues Do you have health & safety procedures for your activities with children & young people? Do you have a Supervision of Children and Young People policy for your activities? This should highlight adult to child ratios, preparing for emergencies etc 17 Do you have any guidance on how to manage children and young people’s behaviour? Record Keeping - does the organisation have a system to record child protection concerns and actions, existing injuries etc? Do you have Procedure? a Complaints Do you have an E-safety Responsible User Policy? (this should cover the staff, parents and young people’s use of the internet, mobile phones, cameras, game consoles and all other internet enabled digital equipment) Do you obtain written consent / permission for access to the internet/ use of photographs etc from children and parents? 18 Management responsibilities around safeguarding Do you have a management committee / board of trustees? Does your management committee / board of trustees know what its legal responsibilities and duties are regarding safeguarding? How are they made aware? Do you have role descriptions for everyone on the committee? Do these role outline responsibilities? descriptions safeguarding Have your trustees completed basic child protection training? Have they updated if more than 3 years since completion? 19 SAFEGUARDING ACTION PLAN List below the steps you can take to improve your safeguarding practice. Use the table to help you allocate responsibility for making sure these improvements take pace. Be realistic about the time scales you set to achieve these improvements. Action Signed off by: Position in Organisation: Date: Date to review: By Who By When Review date Name (in print): 20 Appendix 2 Sample Safeguarding Children Policy Statement. 1.1 Principles 1. [Name of organisation] is committed to the safeguarding of all children and young people with whom it has contact. The Children Act 1989 makes it clear that the welfare of the child is paramount and that everyone involved in the care of children has a responsibility for the protection of those children from harm. It is also essential that we honor the trust of those who allow us to care for their children. 2. In order to give children protection from potential and actual abuse it is necessary for all staff and volunteers to have an understanding of the issues involved and that appropriate procedures are in place that are shared and understood by all concerned. 3. [Name of organisation] safeguarding children policy arises from the following principles: - The welfare of the child is paramount; All children, regardless of age, gender, disability or ethnic origin have a right to be protected from all forms of harm, abuse, neglect and exploitation; It is not your responsibility as members of [name of organisation] to decide whether or not child abuse is occurring, but it is your responsibility to act on any concerns and do something about it. 1.2 Identifying child abuse and what to do if abuse is suspected 4. SSCB strongly recommends that all staff and volunteers of any organisation that has contact with children, young people and families complete Multi-agency Basic Awareness training as a minimum. This course and further training opportunities are available via: www.safeguardingchildreninstockport.org.uk 5. Child abuse is generally split into four categories - physical, neglect, sexual and emotional. I think we could leave these out ? Physical abuse This may involve hitting, kicking, shaking, throwing, squeezing, suffocating, drowning, burning or biting the child. Giving the child alcohol, drugs or poison are also forms of physical abuse. Physical harm may also be caused when a parent fabricates the symptoms of, or deliberately induces, illness in a child. Neglect Neglect is the persistent failure to meet a child’s basic physical and psychological needs. This may include the failure to meet a child’s basic needs, like food, shelter, warm clothing or medical attention. Neglect may occur during pregnancy as a result of substance misuse and is also the failure to provide adequate supervision (including leaving children with inappropriate carers). Sexual abuse Sexual abuse involves forcing or enticing a child to take part in sexual activities, including prostitution, whether or not the child is aware of what is happening. Activities may involve penetrative and non-penetrative acts or non-contact activities such as involving children in looking at, or in the production of pornographic 21 materials, or encouraging children to behave in sexually inappropriate ways. Sexual abuse includes grooming a child in preparation for abuse, for example, via the internet. Emotional abuse Emotional abuse is the persistent emotional ill-treatment of a child such as to cause severe adverse effects on a child’s emotional development. This may involve a lack of love and affection, telling a child they are worthless, serious bullying or being constantly shouted at. Emotional abuse also occurs when the child is valued only insofar as they meet the needs of another person, when the child is overprotected and unable to explore and learn on their own or when they witness the ill-treatment or abuse of another (including domestic violence), or animal cruelty. Other examples are serious bullying, including cyber bullying, making fun of what the child says or how they communicate. 6. Possible signs of abuse include: - - Unexplained or suspicious injuries such as bruising cuts or burns, particularly if situated on a part of the body not normally prone to such injuries or the explanation of the cause of the injury is ill-fitting. The child discloses abuse, or describes what appears to be an abusive act. Someone else (child or adult) expresses concern about the welfare of another child. Unexplained change in behaviour such as withdrawal or sudden outbursts of temper. Inappropriate sexual awareness or sexually explicit behaviour. Distrust of adults, particularly those with whom a close relationship would normally be expected. Difficulty in making friends. Eating disorders, depression, self harm or suicide attempts. 1.3 What to do if abuse is suspected 7. If any member of [Name of organisation] suspects abuse is taking place they should immediately inform the designated safeguarding officer [insert name and contact details] who will decide whether or not to take the matter further. A log of the concern must be kept (see sample concerns log). Name of Organisation has an appointed individual who is responsible for dealing with any child protection concerns. In their absence, a deputy will always be available for workers to consult with. The named persons for Child Protection within Name of Organisation are: Named Person for Child Protection: ____________________ Work telephone number: ____________________ Mobile number: ____________________ Emergency contact no: ____________________ Deputy Name of contact person: _____________________ Work telephone number: _____________________ Mobile number: _____________________ Emergency contact no: _____________________ 8. If it is felt that further investigation is required in order to keep the child safe then 22 the matter must be referred to Stockport Children’s Social Care. Children’s Social Care may be contacted at any time for advice and consultation. In the event of a referral to Children’s Social Care all relevant information must be shared, including copies of correspondence, log of previous concerns and notes of dialogue. The Data Protection Act is not a barrier to information sharing where doing so is necessary to safeguard children. 9. In the event that the designated safeguarding officer is not available or contactable this should not delay action being taken to protect a child. Any member of [Name of organisation] may contact Children’s Social Care direct to raise their concerns. 10. Contact with Children’s Social Care can be made by telephone to the Contact Centre on 0161 217 6028, Out of Hours Team on 0161 718 2118, the Police on 0161 872 5050 or in an emergency by dialling 999. If you phone the Contact Centre you should ask to speak to the Duty Social Worker to discuss your concerns. Referrals made by telephone must be followed up immediately with a written report and a Common Assessment Form. This should be completed for all cases referred by professionals. These forms can be downloaded from the Stockport Council website at www.stockport.gov.uk/commonprocesses. In child protection cases, parental consent is not required. If you are unsure whether to refer, consultation and advice is available from the Duty Social Worker at the Contact Centre (0161 217 6028) or the Duty Officer at the Safeguarding Children Unit ( 0161 474 5659). 11. If there are any concerns about the immediate safety of a child then the police must be contacted without delay. 1.4 Allegations against staff 12. Any suspicion that a child has been abused by a member of staff or a volunteer must be reported to the designated safeguarding officer, who will take such steps as considered necessary to ensure the safety of the child in question and any other child who may be at risk. 13. The designated safeguarding officer will refer the allegation to Children’s Social Care who may involve the police, or will refer directly to the police if out-of-hours. 14. Children’s Social Care and the designated safeguarding officer will liaise with the Local Authority Designated Officer (LADO) whose responsibility it is to: - Provide advice and guidance ; Liaise with the police and other agencies; Provide assistance in discussions regarding suspension and referral to the Independent Safeguarding Authority (ISA). 15. The parents or carers of the child will be contacted as soon as possible following advice from Children’s Social Care and/or the police. 16. If the designated safeguarding officer is the subject of the suspicion/allegation, the concern must be made to the chair of the management committee who will refer the allegation to Children’s Social Care. In the absence of a management committee 23 the matter will be reported to the LADO. 17. Where there is a complaint against a member of staff there may be three types of investigation: - A criminal investigation - A child protection investigation - A disciplinary or misconduct investigation 18. The LADO in Stockport can be contacted at the Safeguarding Children Unit on 0161 474 5657 1.5 Internal Enquiries and Suspension 16. The designated safeguarding officer will make an immediate decision about whether any individual suspected of abuse should be temporarily suspended pending further police and Children’s Social Care enquiries. 17. Where an individual is suspended it is advised that other employees / volunteers should have no contact until enquires have concluded. 18. Irrespective of the findings of Children’s Social Care or police enquiries the organisation will assess all individual cases to decide whether a member of staff or volunteer can be reinstated. The welfare of the child should remain of paramount importance throughout. 1.6 Additional related policies 19. All members of [Name of organisation] will receive a copy of this policy and undergo training as part of their induction to the organisation. 20 [Name of organisation] also has policies on the following related topics which all staff and volunteers must be familiar with: - Safer Recruitment - Disciplinary / Grievance - Health and Safety This policy has been formally agreed and adopted by the management committee of [Name of Organisation] at a meeting on [date]. This policy will be reviewed [frequency] by the management committee who are also responsible for the implementation of this policy. Signed: Position: Date: Review Date: SSCB recommends that the Safeguarding Children Policy is reviewed at least annually. 24 Appendix 3 WHAT TO DO IF A CHILD DISCLOSES ABUSE Always follow the 4 R’s. 1. RECEIVE LISTEN to the child/young person. If you are shocked at what the child/young person says to you try not to show it. Take what the child/young person says to you seriously, children and young people rarely lie about abuse and if they are not believed it adds to the traumatic nature of disclosing. If they meet with revulsion or disbelieve, children and young people may retract what they have said. ACCEPT what the child/young person says. Be careful not to burden the child/young person with guilt by asking, “Why didn’t you tell me before?” 2. REASSURE STAY CALM Reassure the child/young person that they have done the right thing in talking to you. Be honest with the child/young person. Do not make any promises that you are unable to keep, like “I’ll stay with you”, or “Everything will be all right now”. DO NOT promise confidentiality. TRY to alleviate any feelings of guilt that the child/young person displays, e.g. “You are not alone, you are not the only one this sort of thing has happened to”. ACKNOWLEDGE how hard it must have been for the child/young person to tell you what has happened. EMPATHISE with the child/young person. Don’t tell them what they should be feeling. 3. REACT REACT to the child/young person only as far as is necessary for you to establish whether or not you need to refer to matter. DO NOT interrogate the child or make investigations with third parties to establish any of the facts. AVOID asking leading questions, for example “Did he touch your penis?” BE careful about what you ask the child; you may taint any evidence being put before a court. 25 USE open questions, such as, “Is there anything else you would like to tell me?” or “When did it happen?” DO NOT criticise the perpetrator. The child/young person may love him/her and reconciliation may be possible. DO NOT ask the child to repeat what has been said to another member of staff. EXPLAIN what you have to do next and to whom you have to talk to. INFORM the appropriate person according to your procedure/protocol. Our Safeguarding lead is……………………….. 4. RECORD AS SOON as is reasonably practicable make notes on what has happened. DO NOT destroy these notes, they should be retained in a safe place. The court in any legal process may require them. RECORD Place, date, time and details of the child/young person involved. Record any noticeable non-verbal behaviour of the child/young person. If the child/young person uses their own words to describe sexual organs/acts, record the words spoken. Do not translate them into proper words. DRAW a diagram (using ‘record of marks observed on a child’) to indicate positioning, size and location of any injuries you have identified BE OBJECTIVE in your recording. Include statements made and what you have seen, rather than assumptions or interpretations. Rely on FACT. A fact is any event that can be perceived by one of the five senses. SUPPORT Identify the support network available to yourself, as certain disclosures can be emotive. Be aware that after the event, the child/young person may need support. prepared for this within your organisation. Be Be aware of the sources of advice available for discussion or advice. This includes: Stockport Children’s Social Care Contact Centre 0161 217 6028 Stockport Safeguarding Children Unit 0161 474 5657 NSPCC 0808 800 5000 26 Safeguarding Children: Note of Concern Name of child group Date: Issue: Please record the details of the incident/issue you are concerned about. Include verbatim comments where possible. Please keep the account very factual and consider Who… What… Where… When… How… and Who… If you are reporting a potential incident of physical abuse remember to include a ‘record of marks observed on a child’. Signed: (Please continue on the back if necessary) How did you become aware of the issue? please circle observation disclosure Reported to: Date and time report completed: Outcome: Please include the outcome of discussions with parents/carers where this is appropriate Further action; please circle below Continue to monitor Signed: complete CAF convene TAC refer to social care / police Date: 27 Appendix 4 28 APPENDIX 5: HEALTH AND SAFETY – RISK ASSESSMENT FOR INDOOR AND OUTDOOR ACTIVITIES GUIDANCE NOTES What is Risk Assessment? A risk assessment is nothing more than a careful examination of what in your work, could cause harm to people, so that you can weigh up whether you have taken enough precautions or should do more to prevent harm. The aim is to make sure that no one gets hurt or becomes ill. How to assess the risk in your workplace. STEP 1: Look for the hazards – look only for hazards which you could reasonably expect to result in significant harm under the conditions in your workplace. STEP 2: Decide who might be harmed and how – there is no need to list individuals by name (unless required, but remember confidentiality), just think about groups of people doing similar work/activities or who may be affected. STEP 3: Evaluate the risks and decide whether the existing precautions are adequate or whether more should be done; • • • • Meet the standards set by a legal requirements Comply with a recognised industry standard Represent good practice Reduce risk as far as reasonably practicable STEP 4: Record your findings. It is important that staff, volunteers and helpers are aware of this assessment and that as a group you continue to identify any further risks that may arise. STEP 5: Review your assessment and revise it if necessary Don’t be overcomplicated but ensure it is thorough. 29 30 Hazard means anything that can cause harm (e.g. chemicals, electricity, working from ladders, staff/children ratios, injuries etc.) Risk is the chance, HIGH, MEDIUM or LOW, that somebody will be harmed by the hazard. LEVELS OF RISK DEFINITION RESIDUAL RISK HIGH May cause death serious injury MEDIUM LOW ACTIONS REQUIRED or Requires immediate remedial action to reduce risk as far as is possible May case minor injury Requires action in the medium e.g. cuts, bruises term No risk, or a very slight Requires little or no action to chance of minor injury further control risk. In many cases, monitoring the risk may be all that is required SUITABLE AND SUFFICIENT. Risk assessments must be suitable and sufficient. You need to be able to show that: • A proper check was made • You asked who might be affected • You dealt with all the obvious significant hazards, taking into account the number of people who could be involved • The precautions are reasonable, and the remaining risk is low. 31 EXAMPLE OF A RISK ASSESSMENT FOR INDOOR BUILDING/CENTRE BASED ACTIVITIES To be completed/reviewed quarterly CENTRE PROJECTS BRIEF DESCRIPTION OF ACTIVITY/PROGRAMME ASPECTS TO CONSIDER LEVEL OF RISK L/M/H WHO IS AFFECTED? YOUNG PEOPLE/ STAFF/COMMUNITY? COMPLETED Y/N STAFF INVOLVED IN RISK ASSESSMENT PRECAUTIONS/PREVENTATIVE MEASURES IN PLACE/ TAKEN 1. PEOPLE 1.1 Young People: Are individual needs considered – including medical? Are there particular behavioural issues? Do young people know which staffs are responsible for them? 1.2 Staff: Do the staff have the necessary experience, confidence and expertise? Do the staffs have the necessary training/qualifications? Do the staffs fully understand their roles and responsibilities? Do they know which young people they are responsible for? Is there a register or list of names? Are external staff qualifications checked e.g. Arts/Drama Worker? What are the roles of non Youth Work/support/voluntary/specialist staff? Do the activities meet the guidelines for staff to participant ratios? What risk assessment information does staff 32 CENTRE PROJECTS BRIEF DESCRIPTION OF ACTIVITY/PROGRAMME ASPECTS TO CONSIDER LEVEL OF RISK L/M/H WHO IS AFFECTED? YOUNG PEOPLE/ STAFF/COMMUNITY? COMPLETED Y/N STAFF INVOLVED IN RISK ASSESSMENT PRECAUTIONS/PREVENTATIVE MEASURES IN PLACE/ TAKEN need? 2 BUILDING Room / Space: Are the limits defined? Are the potential hazards identified and young people forewarned? Are potential hazards minimised? Emergency Procedures: Are all staff familiar with these procedures? Does the Centre Manager have a list of all emergency contact numbers? Have you done a practice Fire Drill involving staff and young people within the last six months? First Aid: Has the First Aid Kit been checked within the last six months? How many staff is qualified in First Aid? Any other considerations? 3 ACTIVITY ORGANISATION Equipment: Is the equipment appropriate for the activities to be undertaken? Resources: Are the resources available appropriate for the activity? Are resources sufficient to support the activities? 33 CENTRE PROJECTS BRIEF DESCRIPTION OF ACTIVITY/PROGRAMME ASPECTS TO CONSIDER LEVEL OF RISK L/M/H WHO IS AFFECTED? YOUNG PEOPLE/ STAFF/COMMUNITY? COMPLETED Y/N STAFF INVOLVED IN RISK ASSESSMENT PRECAUTIONS/PREVENTATIVE MEASURES IN PLACE/ TAKEN Other: Any other considerations? Signed………………………………………………. Position within organisation………………………… Date: …………………………………………………. 34 EXAMPLE OF A RISK ASSESSMENT FOR OUTDOOR BASED ACTIVITIES CENTRE PROJECTS BRIEF DESCRIPTION OF ACTIVITY/PROGRAMME ASPECTS TO CONSIDER LEVEL OF RISK L/M/H WHO IS AFFECTED? YOUNG PEOPLE/ STAFF/COMMUNITY? COMPLETED Y/N STAFF INVOLVED IN RISK ASSESSMENT PRECAUTIONS/PREVENTATIVE MEASURES IN PLACE/ TAKEN 1.PEOPLE Young People: Have Parental Consent Forms been completed for all participants? Has a participant list been sent to the relevant people/agencies? Are individual needs considered – including medical? Are there particular behaviour issues? Are clear behavioural standards established and agreed? Do young people know which staffs are responsible for them? Worker: Do the staff have the necessary experience, confidence and expertise? Does the staff s have the necessary qualifications? Does staff s fully understand their roles and responsibilities? Do they know which young people they are responsible for? Other: What are the roles of non Youth Work /support /voluntary/specialist staff? Do the activities meet the guidelines ratios for staff to participants? What risk assessment information does the staff need? 35 CENTRE PROJECTS BRIEF DESCRIPTION OF ACTIVITY/PROGRAMME ASPECTS TO CONSIDER LEVEL OF RISK L/M/H WHO IS AFFECTED? YOUNG PEOPLE/ STAFF/COMMUNITY? COMPLETED Y/N STAFF INVOLVED IN RISK ASSESSMENT PRECAUTIONS/PREVENTATIVE MEASURES IN PLACE/ TAKEN 2.CONTEXT Journey: Do we need to consider length of journey? How will we keep the young people occupied/interested? Organisation of embarking/disembarking transport? Assembly/Dispersal points agreed? Seating arrangements? Head counts – how frequent? First Aid Kit? Procedures: Organisation for transport stops? Organisation for groups walking on/crossing roads? What are appropriate standards of behaviour? Register of group? Safe assembly point? Head counts/buddy systems? SECURITY OF ACCOMMODATION (If residential): How do you allocate accommodation for young people? How are staff and young people made aware of accommodation rules and regulations e.g. Fire escapes, use of rooms etc. Allocation of staff bedrooms? Arrangements for patrolling rota? 36 CENTRE PROJECTS BRIEF DESCRIPTION OF ACTIVITY/PROGRAMME ASPECTS TO CONSIDER LEVEL OF RISK L/M/H WHO IS AFFECTED? YOUNG PEOPLE/ STAFF/COMMUNITY? COMPLETED Y/N STAFF INVOLVED IN RISK ASSESSMENT PRECAUTIONS/PREVENTATIVE MEASURES IN PLACE/ TAKEN Do they have a current fire certification/insurance etc? Are other groups using the accommodation – does this have any implications? Equipment: Is equipment appropriate for the activity undertaken? Seasonal Considerations: What clothing is appropriate? What equipment do they need? Have weather forecasts been taken into account? Is the duration of event suitable? Preparation and training of the group? Is there any need to amend staffing ratio? Is there any need to amend programme? Is there any need to amend back up? Should programme be cancelled in the event of extreme weather conditions? Transport: Are driver regulations/legislation met? Does the coach/minibus have seat belts? How do we ensure that young people are wearing seat belts? Have you agreed stops? Potential hazards identified and pupils/staff forewarned? 37 CENTRE PROJECTS BRIEF DESCRIPTION OF ACTIVITY/PROGRAMME ASPECTS TO CONSIDER LEVEL OF RISK L/M/H WHO IS AFFECTED? YOUNG PEOPLE/ STAFF/COMMUNITY? COMPLETED Y/N STAFF INVOLVED IN RISK ASSESSMENT PRECAUTIONS/PREVENTATIVE MEASURES IN PLACE/ TAKEN 3. ACTIVITY ORGANISATION Group Organisation: First aid kit checked? Are emergency procedures known? Suitability of activity for age/experience? Does the provider have appropriate qualifications/Insurance (If external)? Behaviour/Discipline: Are young people fully aware of behaviour expectations? Are the staffs fully familiar with young peoples’ expectations for behaviour? Are rules for supervision agreed? Working Areas: Are the limits defined? Are the potential hazards identified and young people forewarned? Are potential hazards minimised? Are staffs familiar with the area? If a visit to shops what precautions are taken to ensure young people are safe? 3.5 Assemble/Dispersal: Arrangements for assemble at start of visit/at a shop/visiting a site/in the town? Clear arrangements for dispersal at end of visit? Signed: ………………………………………………. 38 Position in organisation ………………………………… Date: …………………………………………………….. 39