CLEANING SERVICE INFORMATION SHEET Responsible for: Space Cleaning Window Cleaning Pest Control Ladies Hygiene STATEMENT OF SERVICE STANDARD OFFICES Daily 5/7 Empty waste bins 2/7 Vacuum Clear areas of carpet, if required Weekly 1/7 1/7 1/7 1/7 Dust Desks, filing cabinets, ledges if clear Dust Chairs, fixtures and fittings Thoroughly clean telephone Back of Computers, (Cleaning Services does not clean screens or keyboards) Periodic High Dust Shampoo Carpet CLASSROOM, LECTURE THEATRES AND COMPUTER ROOMS Daily 5/7 Empty waste bins 5/7 Sweep, Vacuum carpet, as required Weekly 2/7 Wash Floor 2/7 Dust tables, chairs, fixtures, fittings and ledges 1/7 Replace whiteboard duster 1/7 Vacuum back of computers Periodic High dust walls Scrub floors Shampoo Carpet WORKSHOPS & LABORATORIES Daily 5/7 Empty waste bins 5/7 Clean wash hand basin 5/7 Vacuum/mop sweep hard floors as required 5/7 Spot clean floor 5/7 Replenish soap and hand towels Weekly 2/7 Mop hard floors 1/7 Damp dust furniture, ledges, fixtures and fittings, if appropriate Periodic High dust if appropriate Wash paintwork Machine scrub hard floors TOILETS Daily Periodic 5/7 5/7 5/7 5/7 5/7 Empty waste bins Clean toilets wash hand basins Damp dust ledges, fixtures and fittings Sweep and damp mop floors Replenish soap and hand towels High dust walls Wash tiles Scrub floors CORRIDOR AND STAIRS Daily 5/7 5/7 5/7 5/7 5/7 Remove debris Empty waste bins Vacuum carpets Sweep hard floors Clean glass in fire doors Weekly 3/7 Mop floors 1/7 Dust ledges, fixtures and fittings Periodic High dust Shampoo carpet Machine, hand scrub hard floors ENTRANCES Daily 5/7 5/7 5/7 5/7 5/7 5/7 Remove debris Empty waste bins Vacuum mats and carpeting Mop, sweep hard floors Mop hard floors Clean glass Weekly 3/7 Dust ledges, fixtures, fittings, furniture 3/7 Clean brasses Periodic High dust Wash paintwork Shampoo mats/carpet Machine scrub floors HOW TO CONTACT THE CLEANING SERVICE If you find there is no toilet roll or soap in the toilets, you require extra black bags, or you are simply dissatisfied with the cleaning in your area, we can be contacted in the following ways: CAMPUS TITLE HOURS OF WORK CC MAIL EXT NO All Facilities Manager Varied Own Name 3723 All Varied Own Name 3741 Canaan Lane Assistant Facilities Manager Supervisor 1730-2100 6282 Craighouse Supervisor 0600-1400 Craiglockhart Supervisor 0600-1400 Comely Bank Supervisor 1700-2000 Marchmont Supervisor 0600-0900 Merchiston Supervisor 0600-2030 Cleaners Craighouse Cleaners Craighouse Cleaners Craiglockhart Cleaners Craiglockhart Cleaners Merchiston Cleaners Merchiston 6282 4631 4631 2289 2289