EMILY HATCHER
Atlanta, Georgia 30305
Cell: (678) 983-1925
ehatch989@gmail.com
OBJECTIVE: Action-oriented and driven college graduate with a long track-record of completing tasks in a timely
and reasonable manner. A desire for growth in a company and a way to clearly quantify my work. Built a
successful marketing campaign to increase revenue of sponsorships by 25% through digital communications and
promotions. Worked for a company to design 9 slides that were produced on our newsletter and websites.
UNIVERSITY OF SOUTH CAROLINA
Bachelor of Arts in Early Childhood Education and concentrated study in Psychology
Columbia, SC
May 2009
Computer Skills: Microsoft Suite 1997-2012 (Office, Word, Power Point, Outlook), 3 social media sites,
Quickbooks, intermediate user of Adobe CS5 (Photoshop and InDesign), Constant Contact, Google Analytics
PROFESSIONAL EXPERIENCE
ROOCK AUTOSPORT, INC.-Atlanta, GA
2012-2015
Office Manager
 Gave weekly reporting to billing supervisor and generated resubmission of billings
 Documented all service parts ordered through our Omnique software
 Money handling customer service experience: processed cash, credit, debit, and check transactions and
minimized losses
 Developed innovative methods and tools for reviewing, analyzing, forecasting and presenting on pricing
achievement of goals using Excel, Google Drive, and used Quickbooks in my spare time
 Filed, answered telephone calls, processed mail, managed calendars and travel arrangements
 Applied basic mathematical concepts including subtracting, multiplying, and dividing
 Observed the process of working with insurance companies to analyze claims and give estimates on
automobile damage including authorizations within insurance guidelines
FAMILY CHRISTIAN BOOKSTORE-Alpharetta and Smyrna, GA
2012-2014
Customer Service/Sales Associate
 Produced 8 child sponsorships for World Vision, our non-profit ministry partnership
 Delivered a sales presentation to customers interested in sponsoring a child through our ministry
 Used faxes, copy machines, computers, telephone, and paging systems to prepare correspondence, file,
copy, fax, screen telephone calls, and create spreadsheets
 Met sales goals, helped close store, counted registers, and worked in a fast-paced sales environment during
the holiday and busy seasons
 Responded appropriately to customer inquiries by writing and verbal communications
 Developed experience with new product and service introductions and launch strategies and tactics
HAGGAI INSTITUTE-Norcross, GA
2011-2012
Sponsorship Coordinator
 Was responsible for coordinating, designing, proofing, and creating 30 page photobooks which were
assembled by me on a daily basis using Adobe CS5 Indesign and Photoshop
 Chose alumni from varying countries around the world and then assigning them to our sponsors using
Raisers Edge and MAP (our in-house software)
 Monitored the compilation of quarterly performance analysis books in Raisers Edge
 Worked with the Director of Communications to complete invoices and use our department’s budget and
process expense reports
 Identified document defects in photobooks and generated marketing sales from photobooks
 Performed administrative support at the front desk once a month and proofed 10 alumni biographies a week
Hatcher 2
PREDISAN, U.S.A. -Sandy Springs, GA
2011
Social and Electronic Media Professional Intern
 Wrote an 11 page newsletter independently, which was sent to our list of 4,000 contacts with 3 editors
 Used Civi/C-Panel and Joomla to transfer PDF’s, pictures, and articles to our Spanish and English websites
 Acquired Wildfire to create Facebook fan contests to generate a buzz about Predisan to our audience
 Strategized with major partners including Jackson Healthcare, to create marketing strategies on 5 different
Web 2.0 Platforms and developed a blogging concept to establish a greater internet presence
 Created 6 graphic designs and one smart phone application without any revisions from co-workers which
were sent to our list of 4,000 contacts, including the entire student body at a private college
 Utilized Dropbox to coordinate with our Honduran staff and earned a proficiency status
 Prepared 2 campaign flyers and grassroots marketing efforts for our 2 major walk events on constant
contact in an effort to raise funds to meet our yearly and quarterly goals
 Built customized content for our Facebook, YouTube, BlipTV, and Twitter fans, including updating our
photo albums weekly with pictures of teams that would travel to perform surgeries and build
 Assisted with implementing marketing plans and campaigns to convert traffic to subscribers using
advertising, social media, and other channels. Tracked using Google Analytics and AdWords
 Assistant Accountant and Administrative Assistant to CEO with various needs