Application Pack July 2013 Dear Applicant GRADUATE STYLIST - HAIRDRESSING (Ref: S682) and GRADUATE THERAPIST- BEAUTY (Ref: S683) Fixed term for 1 year) Thank you for showing an interest in West Cheshire College and the above positions, working 15 hours per week, fixed term for 12 months. Should you wish to apply for either, or both, of these positions, kindly quote the relevant reference number above. Please note that your completed application must be received electronically to recruitment@westcheshire.ac.uk, or by post to HR & Development, Ellesmere Port Campus, Off Sutton Way, Ellesmere Port CH65 7BF, no later than 11th August 2013. If you are successful in the short-listing, then you will be notified and called for interview on 19th August 2013 so therefore need to be available on that date, however please note that this may be subject to change. Should you require any further information please do not hesitate to contact a member of the HR & Development Team on 01244 656430. Yours sincerely Alison Blaxall Acting Manager – HR & Development Page 1 of 5 Application Pack An introduction to West Cheshire College: West Cheshire College is a specialist vocational college. This means that what, when, how and where we deliver learning reflects the needs of employers as well as individuals. It also means that as a College we actively welcome applicants from the industries and sectors we serve as well as those with an educational background. We are one team recognising that support services are as important to our learners and our business as delivery teams. We aim for learners to be employable and work ready and to support employers in achieving their business aims and improving their productivity. The College was one of the first in the country with the Training Quality Standard which recognises its excellence in employer training and responsiveness and also has an additional TQS award for engineering. It has three Centres of Vocational Excellence in Health and Social Care, Automotive Manufacturing and Logistics. Innovation and initiative are encouraged. We aim to be the leader in the field of vocational learning. The College has over 20,000 learners every year. These include: 14 -16 year olds who learn part time in the College 16 -18 year olds who are mainly full time in the College Apprentices who learn in the College and in the workplace Adults who are mainly part time and learn in the College Employees learning in their work place Adults learning in the community. The College offers provision for technological, creative and service industries from entry level to Higher Education. All full time and substantial part time learners are supported to improve their English and Maths skills. We employ the equivalent of approximately 480 full time permanent staff and over 240 under hourly paid contracts. The College is one of the biggest employers in West Cheshire. There is a comprehensive development programme for all staff including individual support to achieve qualifications such as literacy, numeracy, Certificates in Education and ITQ. There are regular training and briefing events culminating each year in a week long annual staff conference. Staff are also encouraged and supported in keeping their skills and knowledge of industries up to date through visits, placements and shadowing schemes. There is an aspiring leaders’ course and a management development programme. We are accredited with Investors in People. West Cheshire College has benefitted from major capital investment well supported by the LSC and later the SFA. This commitment of circa £65 million to build two new high quality campuses in Ellesmere Port and Chester will improve vocational opportunities for young people, extend the range of opportunities for adults and support the local economy. The new 6,000 sq metre Technologies Campus at Chester (opened March 2011) provides excellent facilities. The new Creative and Service Industries Campus at Ellesmere Port (phase 1 opened in September 2011) a 19,500 sq. metre landmark building providing world-class facilities. An Arts wing opened at Ellesmere Port in May 2012. Page 2 of 5 Application Pack West Cheshire College is a specialist vocational college with provision delivered over new high quality campuses in Chester and Ellesmere Port. We currently have vacancies for a Graduate Stylist in our Hairdressing Department, and a Graduate Therapist in our Beauty Department. Both positions are fixed term for 12 months, working 15 hours per week, at our state of the art Campus in Ellesmere Port. About the roles: The main purpose of these roles is to provide an excellent service to clients; generating and increasing the client base, alongside supporting the business and profitability of the Hair and Beauty department. The main duties are to :1. Carry out treatments on own column of clients independently; demonstrating a high level of professionalism. 2. Be proactive in generating new clients and retailing products increasing the turnover for Hair and Beauty department. 3. Ensure each salon is kept tidy and free from hazards in accordance with all Health and Safety requirements. 4. Monitor and Replenish stock in salons/ treatment rooms on a regular basis. 5. Provide excellent customer service and deal with clients in pleasant and efficient manner. If you feel you meet the above requirements, then we would like to receive an application from you. Your application should tell us how you think you can contribute based on the above, and the Job Description and Person Specification below. Should you wish to apply for either, or both, of these positions, kindly quote the relevant reference number. Please note that your completed application must be received no later than 11th August 2013 and, if you are successful in the short-listing, then you will be notified and called for interview on 19th August 2013 so therefore need to be available on that date, however please note that this may be subject to change. Should you require any further information on this role, please contact a member of the HR & Development Team on 01244 656382. Alison Blaxall Acting Manager – HR & Development Page 3 of 5 WEST CHESHIRE COLLEGE Job Titles / Refs: Graduate Stylist – Hairdressing (0.4) S682 Graduate Therapist – Beauty (0.4) S683 Salary Point: SUPP 5-14 Reporting to: Salon Managers – Hairdressing & Beauty About the roles To provide an excellent service to clients; generating and increasing the client base. Supporting the business and profitability of the Hair and Beauty department. The main duties are to:1. Carry out treatments on own column of clients independently; demonstrating a high level of professionalism. 2. Be proactive in generating new clients and retailing products increasing the turnover for hair and beauty department. 3. Ensure salon is kept tidy and free from hazards in accordance with all health and safety requirements. 4. Monitor and Replenish stock in salons/ treatment rooms on a regular basis. 5. Provide excellent customer service and deal with clients in pleasant and efficient manner. 6. To follow procedures laid down in the College Quality Manuals. 7. To be responsible for self-development in line with the College’s strategic aims. 8. To carry out any other duties which may arise which are commensurate with the post and the Conditions of Service. NB - This job description will be the subject of regular reviews with the Line Manager. Holidays will need to be agreed with your line manager in line with business needs, this will mean taking holidays when the salon is closed. West Cheshire College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects staff and volunteers to share this commitment. Employment to this post is therefore subject to a Disclosure & Barring Service Check. Page 4 of 5 PERSON SPECIFICATION - Graduate Stylist/Therapist (S682 & S683) SKILLS/KNOWLEDGE/ABILITIES Essential The ability to work as an effective team member, achieving set objectives * Possess an organised approach to work tasks * The ability to offer good customer service to both our internal and external clients * Possess good written and oral communication skills * The ability to use database and spreadsheet packages Desirable * QUALIFICATIONS/EXPERIENCE Industry related qualification at Level 3 * Experience of working with members of the public * WORK RELATED CIRCUMSTANCES Candidates must be prepared:to carry out all duties with full regard to equal opportunities legislation * to work at all College sites * demonstrate a commitment to self-development/training * To undergo a Disclosure & Barring Service check * To commit to safeguarding and promoting the welfare of children, young people and vulnerable adults * Page 5 of 5