Answer: The Council recognizes the difficulties that prolonged periods of severe weather cause, particularly to older or less mobile residents. During the severe weather in January, the Council mobilised some 100 staff on a weekend of 9/10 th January to clear snow and ice from shopping centres, school premises, pedestrian crossings, GP surgeries and residential care homes across the Borough. Unfortunately Montague Court is a private property and therefore the responsibility for snow clearance rests with the landlord. The most appropriate agency therefore to assist with your enquiry is the Citizen’s Advice Bureau