Workshop On "Best Practices for Achieving Transparency and Integrity in the AMED Countries" Cairo 6 – 7 December 2009 Chairman's Report A Workshop on "Best Practices for Achieving Transparency and Integrity in the AMED Countries" was held in Cairo on 6 – 7 December 2009. It was jointly organized by the Ministry of State for Administrative Development and the Ministry of Foreign Affairs of the Arab Republic of Egypt, with the participation of about 100 high-ranking experts representing delegations from 27 countries (namely; Egypt, Bahrain, Bangladesh, Brunei Darussalam, China, India, Indonesia, Iraq, Japan, Jordan, Kazakhstan, Lebanon, Mauritania, Morocco, Myanmar, Nepal, Palestine, the Philippines, Saudi Arabia, Singapore, Sri Lanka, Thailand, Tunisia, the United Arab Emirates, Vietnam, Yemen and the Sudan), in addition to the UNDP, the UN Office on Drugs and Crime, the African Union, and the National Human Rights Council of the Arab Republic of Egypt. The Egyptian initiative to convene the Workshop emanated from the framework of the Executive Plan of Action approved by the Second AMED Ministerial Conference held in Sharm El Sheikh in April 2008. The workshop aims at enhancing coordination and the exchanging of experiences among AMED countries in tackling corruption, in areas such as strengthening the institutional and legal framework, policies of combating corruption, and entrenching the values and practices of integrity, transparency and accountability. This Workshop is the second specialized meeting of experts held under the Egyptian auspices within the framework of AMED. The first meeting, which was held in Cairo in February 2009, addressed the implications of the global financial crisis. H.E. Dr. Ahmed Darwish, the Egyptian Minister of State for Administrative Development inaugurated the Workshop by delivering a statement that included the following main points: The strategy of the Egyptian government to combat corruption is based on a strong political will to combat corruption, the enactment of laws and legislations ensuring further transparency and accountability, stemming the sources of corruption, establishing an effective system for serving the citizens, promoting the culture of citizens' attachment to their rights, enhancing cooperation and the exchange of information among anti-corruption institutions, and enhancing the functions of the 1 Committee on Transparency and Integrity at the Ministry of State for Administrative Development, which was established in 2007. Corruption derails governments' efforts to achieve favorable growth rates, provide expedient, high quality and accessible government services, promote citizens' access to justice, and effectuate law enforcement. The importance of translating anti-corruption provisions and legislation into institutional applications on the ground, and of streamlining administrative procedures by introducing innovative mechanisms to ensure citizens' access to government services wherever they may be, in addition to the institutional development of the administrative machinery units of the State, and the promotion of transparency in State bodies. The conclusions of this workshop will contribute to laying the groundwork for sustainable cooperation and coordination among AMED countries in the area of combating corruption. Ambassador Raouf Saad, Senior Assistant Foreign Minister and General Coordinator of the Workshop, made a statement on behalf of the Foreign Minister of the Arab Republic of Egypt, Ahmed Abu El Gheit. The statement included the following main points: The Workshop provides an opportunity for the coordination and exchange of experiences and opinions among AMED countries on tackling corruption and dealing with the challenges of transparency, integrity and accountability, while adding to national, regional and international cooperation efforts in these central domains. Efforts to combat corruption are linked to the policies of comprehensive development, poverty reduction, and the promotion of a partnership between official and non-official institutions, with an emphasis on the importance of coordination among different State bodies to combat corruption and solidify values and practices of integrity and transparency. Egypt is among the first third world countries that signed and ratified the UN Convention Against Corruption and adopted corrective measures and reforms aimed at harmonizing rules, laws and principles related to the promotion of transparency, integrity and accountability. It also enacted several legislations to combat all forms of corruption and established a number of specialized bodies to this effect. 2 The significance of convening the Workshop just before the celebration of International Anti-Corruption Day on 9 December 2009, as well as after the conclusion of the Third Session of the Conference of State Parties to the UN Convention Against Corruption in Doha in November 2009. Mr. James W. Rawley, the UNDP Resident Representative in the Arab Republic of Egypt, made a statement that included the following main points: The Workshop represents a favorable opportunity for the exchange of experiences and cooperation among AMED countries in the area of combating corruption. It also coincides with the global campaign launched by UNDP and UNODC to promote global anti corruption awareness. The important role of UNDP in Egypt in extending technical assistance to the government in its corruption-combating efforts, which include developing e-government, integrating information communications technology and e-government access to Family Courts, strengthening the capacity of the Transparency and Integrity Committee at the Ministry of State for Administrative Development, developing the training capacity of the Egyptian Institute of Directors in transparency and anti-corruption, and supporting the training of public prosecutors on anti-corruption measures in collaboration with the Netherlands, Norway, Sweden, the European Commission and the Ford Foundation. Dr. Sirilaksana Khoman, Representative of the current Thai Presidency of AMED, made a statement that included the following main points: Corruption has negative effects on efforts to achieve development in different countries. It wastes State resources, impedes povertyreduction strategies, and hinders citizens' rights, thus outlining the importance of coordinating the efforts of AMED countries to combat corruption. The Workshop presents a good opportunity for the exchange of experiences and views and coordinating the efforts among AMED countries, with the aim of the realization of development in AMED countries. The Workshop addressed the following four themes: 3 First: "The Institutional Framework for Combating Corruption" Dr. Sirilaksana Khoman, Advisor to the head of the National Anti-Corruption Commission in Thailand, chaired the First Session. Ms. Fatma Bourhan Eldin, Acting Public Financial Prosecutor in Sudan chaired the Second Session. Speakers for this theme were from Egypt, Singapore, Indonesia, Nepal, Palestine and Iraq. The institutional frameworks for combating corruption in the Speaker countries were explained as follows: The Egyptian Experience: The main institutional framework includes the Administrative Control Authority, which is empowered to examine and probe cases of negligence in work and production, reveal financial and criminal violations in State authorities, and investigate cases of illicit earning; the Central Auditing Organization, which exercises financial oversight in its accounting and legal aspects, as well as legal oversight of decisions passed on financial violations; the Administrative Prosecution which is empowered to investigate corruption in public and State administrative sectors. There is coordination and cooperation among these institutions and other Egyptian anti-corruption bodies such as the General Authority for Public Funds, the Central Agency for Organization and Management, the General Egyptian Authority for Standardization, and the Ministry of Administrative Development. Some of these bodies such as the Central Auditing Organization maintains relations with similar bodies in a number of countries, and presides over the working group on combating corruption and money laundering within the framework of the International Organization of Supreme Audit Institutions, in addition to its membership in the Arab Network for the Promotion of Integrity and combating corruption. The Administrative Control Authority maintains relations with similar authorities in Thailand, Vietnam, China, Iraq, Palestine, Morocco and Malaysia. The Singaporean Experience: The Corrupt Practices Investigation Bureau is the only institution tasked with combating corruption in both public and private sectors in Singapore, taking into consideration the fact that most corruption cases are currently in the private sector. The Bureau is an independent institution, and reports directly to the Prime Minister. It operates within an established and effective legal framework that provides maximum penalty for those convicted in corruption cases. The government supports anti-corruption efforts by promoting administrative and institutional reforms, including improvement of administrative governance to enhance the functional 4 efficiency of State institutions and the private sector and ameliorate their interaction with citizens' needs, while laying down a legislative framework for corruption prevention. International and transnational cooperation is considered essential for coordinating the global efforts to combat corruption, given the growing complexity of corruption crimes and the difficulty of their pursuit. The Iraqi Experience: The Iraqi government established a number of institutions tasked with combating corruption, of which the most important are the Board of Supreme Audit , established in 1927 and which oversees the use of public funds, the Commission of Public Integrity, tasked with enforcing anti-corruption laws and standards of public service, and proposing additional legislation when necessary, Offices of Inspectors General authorized to oversee the performance of ministries, Judicial Institutions applying the Law and providing for a fair social environment, the Prime Minister's Coordinating Office for Regulatory Affairs which approves technical and vocational programs for the development of the regulatory environment of the Offices of Inspectors General, as well as the Integrity Committee in the Iraqi Parliament, which monitors corruption cases in State bodies, as well as the performance of anti-corruption institutions. The Joint Council for Combating Corruption, headed by the Secretary General of the Council of Ministers, coordinates the tasks of anticorruption institutions, and implements the government's economic and social policy while ensuring efficiency, integrity and transparency. Represented in the Joint Council are the Supreme Judicial Council, the Board of Supreme Audit, the Commission of Public Integrity, the Prime Minister's Coordinating Office for Regulatory Affairs, and a representative of the Inspectors General. The Palestinian Experience: Anti-corruption institutions include the State Audit and Administrative Control Bureau, Public Prosecutors, the Supreme Judicial Council, and they are supported by the Palestinian Authority in their anti-corruption capacity. These institutions are tasked with the preparation of an anti-corruption national strategy for achieving integrity and combating corruption, the adoption of codes of conduct for functional conduct and corporate governance, enhancing the functions of anti-corruption institutions, and promoting the role of civil society and popular oversight in combating corruption. The Indonesian Experience: The Corruption Eradication Commission was set up in 2003. It coordinates with other institutions concerned with combating corruption regarding anti-corruption cases, such as inquiring information or reports regarding a particular case. It supervises and analyzes the work of anti-corruption institutions, and may temporarily take over their task if the Police or the Attorney 5 General's Office is not serious or unable to carry out a corruption case adequately. It also conducts preliminary investigations, follow-up investigations, and prosecutions of acts of corruption that involve legal or public officials, or public opinion issues, or involve state losses that exceed IDR 1 billion. It aims at preventing acts of corruption through oversight of the wealth reports of State officials, establishing anticorruption education programs in school curricula, conducting anticorruption campaigns among the general public, and engaging in multilateral cooperation in eradicating corruption. It also conducts analyses on the administrative management systems of all state and government institutions. Until June 2008, the Corruption Eradication Commission has managed to retrieve IDR 355 billion in corruption cases, and has successfully resolved at least 59 corruption cases. During 2007, it received 5592 reports from the public concerning allegations of corruption in state institutions. The Nepalese Experience: The legislative framework for combating corruption in Nepal includes an anti-corruption law enacted in 2002 which contains stringent provisions for punishing those indicted in corruption cases, the Special Court Act, which established a number of special courts for corruption cases; and the Impeachment Act, which allows for the impeachment of officials involved in acts of corruption. Anti-corruption institutions include the Commission for the Investigation of the Abuse of Authority, which is an independent institution empowered to investigate corruption cases and prosecute those involved. It is also empowered to make and monitor recommendations for the improvement of government administrative procedures and functions, including a system for tasks distribution. It cooperates with citizens, civil society, and the media to raise public awareness of corruption, and entrusts civil society with a monitoring role in this connection. Second: Anti-Corruption Policies in AMED Countries Mr. Sidi Ould Ahmed Deye, the General Inspector of State in Mauritania, chaired the Session discussing this theme. Speakers for the theme were from China, Yemen, Morocco and Singapore. The Chinese Experience: The Chinese Communist Party over the past 30 years has promulgated strategies and policies aimed at combating corruption while simultaneously recognizing and addressing its causes. The Party's Central Committee in 2005 put forward a general outline for these strategies with the objectives of putting in place a comprehensive system of education with the core values of integrity and transparency, strengthening the institutional framework for combating corruption as well as oversight 6 and monitoring systems, and establishing a rigorous system for reward and punishment. These objectives were translated into an action plan for the reinforcement of accountability and anti-corruption systems for the period 2008 – 2012 , which involves raising public awareness of regulations, laws and systems that consolidate principles of transparency and integrity as opposed to corruption, bolstering anti-corruption rules and regulations, promoting systems of accountability and oversight and minimizing avenues for the abuse of power, dealing firmly with all that relates to corruption and violations of the law, conducting awareness campaigns via the media and education to rectify misconceptions on corruption, and reinforcing reform mechanisms. The National Anti-Corruption Bureau is tasked with formulating and monitoring policies of the action plan, assisting and coordinating among anti-corruption institutions, in addition to cooperation at all regional and international levels to combat corruption. The Yemeni Experience: Yemeni anti-corruption efforts can be summed up as follows: Yemen's contribution to the drafting of the UN Convention Against Corruption which Yemen ratified in 2005, raising public awareness to combat corruption, educating future generations in the importance of integrity, implementing financial, administrative and economic reform programs, enacting laws governing financial disclosures, combating corruption, and money laundering, and amending applicable anti-corruption laws. The Yemeni Supreme Anti-Corruption Authority is financially and administratively independent and its decisions are binding. It is tasked with preparing and implementing anti-corruption policies, developing a comprehensive anti-corruption strategy and the mechanisms to implement it, ensuring the role of State institutions, especially the judiciary, civil society and the media in eliminating corruption, receiving complaints and attempting to remedy them, implementing relevant international agreements, representing Yemen in international forums, and coordinating with different countries participating in international programs to combat corruption, especially Arab countries. Moroccan Experience: Morocco's anti-corruption efforts can be summed up as follows: implementing the UN Convention Against Corruption and related anti-corruption policies, enhancing community partnership, upholding the rule of law, sound management of public affairs and properties, and enforcing the principles of integrity, transparency and accountability. The institutional framework for combating corruption includes Control and Auditing authorities, Grievances Authority, Financial Information Processing Authority, Special Courts, and the Central Authority for the Prevention of Bribery. Morocco prepared its first national anti-corruption plan in 2005, and the Central Authority for the Prevention of Bribery defined the strategic directions of this plan and translated them into a short and medium-term work program, and also embarked on coordination and cooperation at the international level to combat corruption 7 and benefit from successful global experiences in this regard. The program aims at strengthening principles of transparency and integrity as well as the national system supporting them, honor Morocco's commitments vis-à-vis the international community, improve Morocco's rating according to global indicators, ensure involvement of all members of the society in combating corruption and bribery, and cement related communication mechanisms while developing tracking, control and auditing systems. The Singaporean Experience: The Corrupt Practices Investigation Bureau is tasked with analyzing the gaps in practices and procedures in place which facilitate corruption. The success of the Singaporean experience can be attributed to the interaction among the combinations of political will, anticorruption authorities, legislation, the judiciary, strength of popular support, management, and good governance. The improvement of supervision and monitoring mechanisms is being carried out, as well as improving the efficacy of State institutions tasked with combating corruption, which includes training officers and establishing specialized agencies for monitoring, oversight and investigation. Third: Citizens' Complaints Management Systems The Session was chaired by Ms. Fatma Bourhan Eldin, Acting Public Financial Prosecutor in Sudan. Speakers for this theme were from Morocco, Yemen, Singapore, and Egypt. The Moroccan Experience: It is based on providing avenues of communication between citizens and competent authorities to enhance citizens' engagement in reporting corruption cases. It commits departments to be open and transparent in managing public affairs, in both official institutions such as the Central Authority for the Prevention of Bribery, and non-official institutions in civil society such as the Moroccan Society for Combating Bribery. Moroccan Law has vested every citizen with the right to lodge a complaint or grievance with the authority concerned in the event its employees are in breach of job regulations or are suspected of bribery, embezzlement or abuse of power. Local State authorities are required by law to cooperate in providing anti-corruption authorities with all documents and necessary information to help them carry out their mission. Moroccan law specifies special criteria for the filing of petitions, as well as their examination, probing and remedy, provided they are written. The Yemeni Experience: The Yemeni Supreme Anti-Corruption Authority receives citizens' complaints through a number of methods that include meeting petitioners in person. It records information, and 8 documents and examines all incoming petitions to indicate the extent to which they fall within its capacities. It analyzes these petitions to determine methods to remedy them subject to law, while at the same time guaranteeing the protection of witnesses and petitioners. The Singaporean Experience: The Corrupt Practices Investigation Bureau, an independent institution, investigates and combats corruption in both public and private institutions. It receives citizens' complaints via ordinary mail, a hot line, e-mail, or a personal petition. The Bureau examines all complaints, anonymous or otherwise, in order to ascertain their validity, and ensures the protection of petitioners, while punishing applicants of non-authentic claims. The Egyptian Experience: The Egyptian Constitution provides for citizens' right to lodge complaints. There are a number of institutions charged with combating corruption in Egypt, which include the Central Auditing Organization, the Administrative Prosecution, and the Administrative Control Authority. The latter operates as an independent entity affiliated with the Prime Minister and exercises administrative, financial and technical oversight, and pursues perpetrators of crimes. It is competent to receive and examine complaints lodged by citizens regarding violations of the law or job derelictions and their suggestions to ameliorate services. The Authority receives approximately 30 to 35 thousand complaints annually, and issues its reply within one month of the receipt of each complaint, while referring complaints whose authenticity has been ascertained for investigation. Complaints submitted by citizens may be either written or verbal, though standard procedure requires that complaints be signed and of known origin. Anonymous complaints are shelved, with the exception of those that include critical information which requires investigation. The Authority also receives citizens' complaints through ordinary mail, email, fax, or by hand, while keeping confidential the identity of the complainant and witnesses and ensuring their protection. In this regard, Egypt is currently in the process of enacting legislation for the protection of witnesses and complainants. Fourth: Communication Mechanisms between Citizens and Institutional Frameworks to Combat Corruption: The Session was chaired by Ambassador Raouf Saad, Senior Assistant Foreign Minister and General Coordinator of the Workshop. Speakers for this theme were from Thailand, the Phillipines, and Lebanon. Ambassador Saad made an introductory statement in which he referred to the following main points: 9 Citizens' complaints constitute a primary source of information for the exposure of corruption. Regulating the process of communication between citizens and anticorruption agencies increases the credibility of both sides, which depends on the validity and seriousness of citizens' complaints, as well as the effectiveness of dealing with those complaints on the part of the agencies. Sound management of the relationship between citizens and anticorruption agencies, as well as the establishment of a framework for the protection of citizens, accentuates citizens' feeling of national ownership, thus laying the groundwork for the practice of real democracy. This exchange of information and experiences among Dialogue Countries adds to the current cooperation and coordination among AMED countries. Discussions of this Theme included presentation of models of these mechanisms in some Dialogue Countries as follows: The Thai Experience: Communication channels between citizens and the National Anti-corruption Commission include the Commission's website, email, and a hot line. The Commission depends in its conduct of investigations into corruption cases on the defendant's right to appeal against the formation of the council appointed by the Commission to investigate the case. The Commission informs public opinion on its activities through such channels as the media, workshops, and symposiums. It may request banks to disclose assets owned by State officials, and it communicates with the private sector within the framework of social corporate responsibility with regards to combating corruption. The Commission also ensures the confidentiality of witnesses' statements in corruption cases, and encourages the role of civil society in combating corruption through guaranteeing freedom of information. The Experience of the Philippines: The Office of the Ombudsman is one of the most important anti-corruption institutions in the Philippines. It is tasked with investigating cases brought against public officials, specifically any act or omission of any public official, employee, office or agency which appears to be illegal, unjust, improper, or inefficient. It is fully independent, and all other agencies coordinate with the Office of the Ombudsman in the course of investigation by referring relevant cases to the Office either for investigation or adjudication. The Office of the Ombudsman also coordinates with specialized bodies in gathering evidence for corruption cases. Citizens may communicate with the Office by filing complaints 10 through the internet, or using a hotline designated for this purpose, or applying to one of the area offices in the Philippines, or any other anticorruption institution affiliated to the Office. The Office refers the complaint to the appropriate office or bureau for investigation and case build up. The Office is competent to consider all complaints and cases submitted to it, even those not relating to corruption, but with suspicion of illegal, unjust, improper, or inefficient activity. Complaints not involving corruption are referred to the competent authority for investigation. The Lebanese Experience: Mechanisms for communication between citizens and institutional anti-corruption frameworks grant subordinates the right to refuse to execute an illegal decision taken by senior officers by filing a complaint to the Central Inspection Authority. The subordinate may also file a complaint to the State Consultative (Shura) Council if he deems the decision taken by the senior officer to be of harm to the public interest. Citizens may file complaints in person or by mail, email, or fax, or through invoking the Central Inspection Authority to act via the media. The Republic Intermediary Authority, established in 2005 though not yet operational, is expected to be the best means of communication between citizens and anti-corruption institutions. In addition, Lebanon has developed a series of draft laws that ensure the ability of anti-corruption institutions to act on citizens' complaints. These include a law vesting citizens with the right to review administrative files, amendments to the illicit wealth law which enable any citizen to file a complaint to the financial public prosecution (this right was formerly limited to those directly affected cases of illicit wealth), a law on the conflict of interests which punishes public officials who take advantage of their position to do harm to public interest. Civil society and the media in Lebanon play an active role in raising the level of awareness regarding corruption and disclosing corruption cases especially in the private sector. The Saudi Experience: Popular initiatives to enhance the values of transparency and integrity are a cornerstone of the Saudi experience. Examples of these initiatives include the "Saafa Prize" awarded to corporations, institutions, and government and non-government organizations that offer role models for transparency, in addition to a special "conscientious fund" linked to an account in a Saudi local bank where anyone can anonymously deposit any amount of money they feel they have taken without merit. The Egyptian Experience: Recent developments in the legislative and institutional framework for combating corruption include the establishment of the Committee on Transparency and Integrity at the Ministry of Administrative Development in 2007, the drafting of a new law regulating government employees, as well as the drafting of a law nominating a 11 mediator in government bodies to act as an intermediary between the government and citizens, and empowered to receive and investigate complaints from the latter with regard to the performance of civil servants. At the end of discussions, the Workshop reached the following results: First: Conclusions of discussions Genuine political will, the appropriate legal environment, an efficient judicial system, an effective institutional framework, and popular support are prerequisites for the effective combating of corruption. Administrative and institutional reform is associated with anti-corruption efforts. This includes improvement of corporate governance in order to improve the efficiency of State institutions and the private sector while furthering their interaction with citizens' desires and ambitions. Combating corruption requires, on a personal level, devotion to one's job. It also requires improving citizens' standard of living, filling the legal and regulatory gaps that permit corruption, ensuring an objective selection process for officials to fill leading positions, raising awareness of the risks of corruption, ensuring transparency in government procurements and expenditure as well as in the circulation of information, the application of governance standards in administrations and the elaboration of codes of conduct for civil servants, establishing cooperation among the signatories to the United Nations Convention Against Corruption, as well as holding meetings with the participation of entities concerned with combating corruption in AMED countries. Corruption constitutes a crime, a violation of human rights, and undermines justice. It also impedes governments' efforts to achieve the UN Millennium Development Goals. There exists a direct link between combating corruption and the success of development efforts, including poverty reduction, supporting social security networks, and bolstering partnership between official and nonofficial institutions. Recognition of the important role played by UN organizations with special emphasis on the UNDP and the UN Office on Drugs and Crime in extending technical and material assistance to governments to consolidate their efforts in combating corruption and enhancing coordination among anti-corruption agencies. The important role of the citizen in exposing corruption, and the substantial contribution of civil society in combating it, which needs to be reinforced by both ensuring freedom of information and giving effect to the supervisory role of these organizations and the media. 12 The importance of legal frameworks that support mechanisms of communication between citizens and anti-corruption institutions, which ensure transparency, protect petitioners and witnesses in corruption cases, and guarantee action on citizens' complaints on the part of anti-corruption institutions, thus contributing to the promotion of integrity and the prevention of corruption. The importance of developing a code of conduct for the private sector and deepening the principles of economic freedom and competitiveness for combating corruption. The vital role of education and school curricula in building generations as well as a culture that disapproves of corruption, in addition to the important role of the media in exposing cases of corruption. The importance of developing an effective institutional framework to monitor government, ensuring accountability of government officials and policies to the public, and achieving transparency in public management of resources and the State budget. The importance of administrative modernization, and of periodic change in personnel occupying leading posts that entice corruption. The importance of complementing the role of oversight institutions with the administrative system of the State. Anti-corruption proceedings should neither be selective nor retaliatory, and should not cover up sources of actual corruption. In addition, popular initiatives are important in consolidating the values of transparency and integrity. Second: Proposals to promote cooperation among Dialogue Countries 1- Develop institutional arrangements to combat corruption in Dialogue Countries through the following: Enhance cooperation among different control authorities in Dialogue Countries in the exchange of data and information related to advanced mechanisms in the area of preventing corruption. Assess the effectiveness of policies applied by competent authorities in Dialogue Countries. Enhance cooperation and exchange of know-how between anticorruption agencies, given that the world financial crisis has proven 13 the overlap between public and private sectors and their mutual violations. Enhance the utilization of advanced technology to promote transparency and integrity by establishing electronic links connecting anti-corruption bodies (control, investigation and law-enforcement). Ensure the availability of the reports of control agencies to citizens. 2 – Promotion of Transparency and Integrity in the Administrative Body in Dialogue Countries through: Develop, adopt, and apply codes of conduct for civil servants as a mechanism for measuring and monitoring their performance and as a guarantee to extend quality services to citizens. Upgrade and activate reporting systems with regards to financial and administrative breaches. Emphasize the observance of transparency and integrity in administrative appointments and government procurements in all State bodies. Strengthen multi-level oversight and control processes to ensure avoidance of the abuse of power. Improve wages of civil servants with a view to filling legal and organizational gaps giving way to financial and administrative breaches. Adopt automated systems in providing data and information, thus promoting transparency and ensuring accountability. Upgrading the performance of administrative government by improving interaction among anti-corruption institutions on the one hand, and between them and citizens on the other. 3- Strengthening and finalizing the Legislative Framework for preventing and combating corruption; Coupling anti-corruption provisions and legislation with applications on the ground which either could be institutional in nature or carried out through streamlining administrative processes by introducing more innovative and suitable mechanisms to ensure citizens' access to government services in their respective places and at the lowest possible cost. The legal response to breaches should be commensurate with their gravity, and law enforcement should be strictly observed if the entity concerned fails to correct its breaches. 14 Promoting citizens' access to justice through automated court administration programs. 4- Raising awareness of the risks of corruption: Coordinate efforts to raise awareness of the risks of corruption. Enhance the role of citizens and civil society in monitoring financial crimes and violations. Build and promote a culture of respecting citizens' rights by dealing decisively with employees charged with bribery and infringement of citizens' rights. 5- Increased partnership and international cooperation through: Enhancing cooperation among AMED Countries in areas of preventing and combating corruption, especially with regards to improving the effectiveness and capacity of anti-corruption agencies, while ensuring continued exchange of experiences among AMED countries in this regard. Enhance anti-corruption networks in Dialogue Countries, while benefiting from e-networks and citizens' blogs to raise public awareness of corruption. Exchanging strategies of combating corruption, especially with regards to expanding the role of the media and communication, and enhancing corporate governance. 6- Proposals of the Egyptian Ministry of Administrative Development for enhancing cooperation among Dialogue Countries Establish an e-forum on the AMED link of the website of the Egyptian Ministry of Foreign Affairs to facilitate discussion of challenges and obstacles facing anti-corruption institutions, as well as the exchange of expertise and best practices in combating corruption, Conduct a comparative study between the Committee on Transparency and Integrity at the Ministry of State for Administrative Development and similar organs in Dialogue Countries on the institutional arrangements applied in these countries governing the exchange of information and the promulgation of anti-corruption strategies. Organize a workshop on building capacities of senior and middle management in anti-corruption institutions in the area of government service governance, especially those related to the achievement of the UN Millennium Development Goals. 15 Organize a workshop on the evaluation of skill-promoting and capacity-building programs of civil servants in institutions mandated to oversee, investigate and enforce the law. Organize a workshop on technical methods and information technology systems applied in handling citizens' complaints, and their development. At the closing of the Session, Ambassador Raouf Saad informed participants that Egypt will duly provide the delegations of AMED countries with the Chairman's report on the proceedings of the workshop. Egypt will then develop an executive action plan that will include the main items proposed for follow up and implementation, such that AMED countries may opt to sponsor activities included in the action plan. Ambassador Saad expressed deep appreciation for the valuable participation of delegates on a number of important issues discussed in the workshop that have a direct impact on government efforts in development, social security, and poverty reduction. He also expressed Egypt's hope that the outcomes of this workshop will form part of a concerted effort on the part of AMED countries to deal with the issues raised through continued cooperation, and would add to the cooperation efforts among them. 16