SIDDARTH REDDY
12109 TRAVIS VIEW CT
GAITHERSBURG , MD 20879, UNITED STATES
CELLULAR (240)-370-4414
sidred03@gmail.com
Objective
My objective is to earn a position at a company similar to what I have experienced before. I am a very fast learner and I adapt
well to any work environment. I communicate well with others and enjoy teamwork. I am eager to have a job that will challenge
me as well as prepare me for all responsibilities in life.
Summary
•Experience in customer service oriented positions while providing timely responses to inquiries while complying with company
policy.
•I am a hard working team-player with the proven ability to commit to projects from start to finish. I can type up to 20 WPM and
know my way around a computer. I have the ability to create trust and build long lasting relationships with customers and coworkers. I am committed to achieving outstanding results and a record of success in all my previous positions held.
Professional Experience
Montgomery County Department General Services
Record Department - Warehouse / Driver April 2013, to present
My responsibilities include maintaining and shipping all the clients confidential documents that have to be archived, safeguarded,
and kept for future reference or legal requirements. Receives official county records in cartons, bound volumes, or other
containers and validates proper labeling, checks material identification and transfer documentation for completeness; assigns
location numbers to containers and stores them in appropriate shelf areas. Performs physical search, retrieval and refilling of
materials requested. Electronic maintain, retrieval, check out/check in, inventory and destroy records with Zasio Records
Management. Answer phone calls and take records request.
Arranges labels and repacks damaged, disorganized or non-standard records containers in order to preserve records for reference.
Operates fork lift for retrieval confidential documents. Checks records inventory lists to identify records eligible for disposal.
Operates paper shredder to destroy sensitive records. Change storage configurations to meet space availability for archive boxes.
Picking up sensitive shredding material from different departments and also delivering computer paper to different departments,
by using a 25 foot box truck on a daily basis.
SPS Consulting, Rockville MD
Warehouse Employee (Montgomery County Record Department), March 2011, to April 2013
My responsibilities include maintaining and shipping all the client confidential documents that have to be archived, safeguarded,
and kept for future reference or legal requirements. Receives official county records in cartons, bound volumes, or other
containers and validates proper labeling, checks material identification and transfer documentation for completeness; assigns
location numbers to containers and stores them in appropriate shelf areas. Performs physical search, retrieval and refilling of
materials requested. Electronic maintain, retrieval, check out/check in, inventory and destroy records with zasio records
management. Answer phone calls and take records request.
Arranges labels and repacks damaged, disorganized or non-standard records containers in order to preserve records for reference
and retrieval. Checks records inventory lists to identify records eligible for disposal. Operates paper shredder to destroy sensitive
records. Changes storage configurations to meet space availability for archive boxes. Picking up sensitive shredding material
from different departments and also delivering computer paper to different departments.
Office Depot, Rockville MD
(Sales) Customer Service Associate, August 2009 to March 2011
My responsibilities included handling receiving claims, helping customers locate their orders in the store, answer questions
pertaining to products, and offering assistance to fellow coworkers in different departments. Recently received a promotion to
Service Manager from Customer Service representative. In addition to handling operations in the store, my duties since being
promoted to manager include back stocking producing, filling out logs to verify inventory and keeping track of the daily sales and
deliveries. Dedicated employee always giving a 110% percent to my job and always with a smile on my face.
Montgomery County (DLC), Gaithersburg MD
Seasonal Warehouse Associate, June 2008 – February 2009
Managed logistics of multiple shipments and deliveries within extreme time constraints. Directed all warehouse operations for
Industrial Products, including shipping, receiving, inventory control, packaging, and labeling for warehouse with average of
$500,000 in standing inventory. Maintained compliance with all safety and corporate regulations. Loaded, bound, and arranged
pallets, labeled, and transported into warehouse.
Motor Car Couriers, Gaithersburg MD
Driver, February 2008 – June 2008
In charge of opening and closing of store, and receiving shipments in a timely manner. Handling of customers and
associates efficiently in a fast-paced environment; perform heavy cash handling and reconciliation functions;
inventory specialist.
Victory of Nissan, Gaithersburg MD
Porter, January 2005 – February 2008
Heavy use of Knowledge of parts and how they perform translated into customer service/delivery; Wrote Commercial orders into
system and handled delivery arrangements; handle phone calls, commercial and Retail; conduct weekly inventory adjustments;
and perform daily cash handling . Delivered automotive parts using a commercial moving van various mechanic shops and car
dealerships on a daily basis.
United States Post Office, Gaithersburg MD
Mail Handler, July 2006 – December 2006
Bundle mail in preparation for delivery or transportation to relay boxes. Deliver mail to residences and business establishments
along specified routes by driving. Turn in money and receipts collected along mail routes. Obtain signed receipts for registered,
certified, and insure parcels and letters. Answer customers’ questions about postal services and regulations.
Office Depot, Gaithersburg MD
Customer Service Associate, January 2003 – December 2005
My responsibilities included handling receiving claims, helping customers locate their orders in the store, answer questions
pertaining to products, and offering assistance to fellow coworkers in different departments. In addition to handling operations in
the store, my duties since being promoted to manager include back stocking producing, filling out logs to verify inventory and
keeping track of the daily sales and deliveries.
Petco, Gaithersburg MD
Porter, January 2001 – December 2002
Great ability to communicate effectively with clients. In-depth ability to assess the condition and grooming requirements of
different species or breeds of companion animals. Strong working knowledge of companion animal biology. Uncommon ability
to read, select and follow organizational policies and procedures, including OHS and infection control procedures; and record
details and information accurately and legibly.
Food Lion, Gaithersburg MD
Customer Service Associate, June 2000 – July 2001
Greeted customers with a professional manner and answered all questions that they might have had. Stocked extra inventory that
were being returned back to the store as well as running the cashier machine. Maintained a cleanliness store as well as assist
customers in finding the product they needed. Cash handling, dropped high dollar bills into a vault, and counted receipts for the
end of the day report.
Education
Gaithersburg High School 2002
Program
Microsoft Office and Zasio Management Software.
Miscellaneous
Certified CDL Class A