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PUBLIC Generic Learning & Development Programme HR Division Learning and Development Learning Events 2015 Contents HR DIVISION LEARNING & DEVELOPMENT TEAM MEMBERS .................................................................................................................................. 4 HOW TO BOOK ON TO A WORKSHOP? ....................................................................................................................................................................... 5 GENERAL SKILLS COURSES APPROPRIATE FOR ALL EMPLOYEES ...................................................................................................................... 6 SPRINGBOARD WOMEN’S DEVELOPMENT PROGRAMME ........................................................................................................................................ 9 MICROSOFT 2010 AND WINDOWS 7 LEARNING PROGRAMME .............................................................................................................................. 10 WORKPLACE LEARNING OPPORTUNITIES FOR EMPLOYEES AND MANAGERS................................................................................................. 13 LEADERSHIP, MANAGEMENT AND SUPERVISORY DEVELOPMENT ..................................................................................................................... 14 NEW! COACHING SKILLS ........................................................................................................................................................................................... 18 NEW! MAKING MEETINGS MORE PRODUCTIVE ...................................................................................................................................................... 20 FINANCIAL CONSIDERATIONS FOR EARLY LEAVERS, PENSIONS AND PRE-RETIREMENT WORKSHOPS ..................................................... 22 PLANNING A POSITIVE RETIREMENT – AGENDA ..................................................................................................................................................... 23 BRUSH UP YOUR ENGLISH & MATHS ........................................................................................................................................................................ 25 LESBIAN, GAY, BISEXUAL AND TRANSGENDER (LGBT) AWARENESS – SERVING ALL OUR CUSTOMERS ................................................... 26 DEMENTIA FRIENDS INFORMATION SESSIONS ....................................................................................................................................................... 27 PUTTING PEOPLE FIRST (PPF) & CUSTOMER SERVICE WORKSHOPS SCHEDULE ............................................................................................ 28 MEETING THE CARBON REDUCTION CHALLENGE.................................................................................................................................................. 30 COMMUNITY SAFETY ................................................................................................................................................................................................... 31 RECORDS MANAGEMENT PROGRAMME .................................................................................................................................................................. 33 GENERIC HEALTH & SAFETY TRAINING ................................................................................................................................................................... 35 EDRM E-LEARNING AND WORKSHOPS ..................................................................................................................................................................... 40 D:\106747759.Doc Version 1.4 Page 2 of 50 ACCESS TO INFORMATION BRIEFINGS..................................................................................................................................................................... 41 BRITISH SIGN LANGUAGE (BSL) ................................................................................................................................................................................ 42 MANAGING MENTAL HEALTH ..................................................................................................................................................................................... 43 LEGIONELLA MANAGEMENT TRAINING PROGRAMME ........................................................................................................................................... 45 ASBESTOS MANAGEMENT (DUTY HOLDER) TRAINING PROGRAMME ................................................................................................................. 47 WOMEN’S LIVES ........................................................................................................................................................................................................... 49 D:\106747759.Doc Version 1.4 Page 3 of 50 HR Division Learning & Development Team Members This team offers generic learning opportunities to employees in all Departments and consists of:Steve Smith, Senior HR Consultant Skills & Capacity Contact: Ext 36244 E-mail: steve.smith@derbyshire.gov.uk Role: Line Manager of the team. Elected Member Development, Apprenticeship Strategy, council wide Investors in People (IiP) and Workforce Development. Sally Hunter, Senior HR Consultant Leadership & Management Development Contact: Ext 36254 E-mail: sally.hunter@derbyshire.gov.uk Role: Sally is developing a coherent approach to management and leadership development . Aileen Hammerton, HR Consultant, Learning & Development Contact: Ext 36939 E-mail: aileen.hammerton@derbyshire.gov.uk Role: Licensed Springboard trainer for women’s development programme. Coordinates UNISON courses (in partnership with the UNISON Lifelong Learning Co-ordinators), general skills and personal development courses, management development opportunities and Adult Learners’ Week activities/workshops. Pauline Hubble, HR Consultant, Learning & Development Contact: Ext 32993. E-mail: pauline.hubble@derbyshire.gov.uk Role: Organises and oversees: Apprenticeship frameworks in Customer Service and Business Administration for existing employees. Chris Mills, HR Consultant, Learning & Development Contact: Ext 36971 E-mail: chris.mills@derbyshire.gov.uk Role: Delivers RWD UPerform training workshops for creating e-learning courses. Implemented the corporate e-learning induction package. Consults on the use of the Parkwood Centre at Alfreton and advises on the Equalities & Diversities learning programme. Mary Moore, HR Consultant, Learning & Development Contact: Ext 36925 E-mail: mary.moore@derbyshire.gov.uk Role: Organises Microsoft Office 2010 and Windows 7 learning opportunities. Licensed Springboard trainer for women’s development programme. Delivers training workshops for employees on Putting People First (PPF) Customer Services charter and Business Letter Writing. Updates WorkPlace ESS, MSS, TMW and BW Reports guides used by Managers and employees. Charlie Greaves, Business Services Assistant Contact: Ext 39273 E-mail: charlie.greaves@derbyshire.gov.uk Role: Provides administrative support to the Learning and Development team and particularly for the Learning and Development programme. D:\106747759.Doc Version 1.4 Page 4 of 50 How to Book on to a Workshop? Appropriate departmental forms should be completed and authorised by your line manager. Please refer to the links on Dnet for your Department’s training application booking information:http://dnet/working_for_us/Learning_and_Development/dept_training_information/default.asp Department training contacts:Adult Care – Contact the Staff Education & Training Centre (SETC) at Ripley. Reception: 01629 531496. Training application links for Adult Care are published on the external website: http://www.derbyshire.gov.uk/social_health/staff_educ_train/apply/default.asp E-mail approved and completed training applications to: SSDtraining@derbyshire.gov.uk Listed in Microsoft Outlook global address list as SSD training (Adult Care). Children and Younger Adults – CAYA training application links are published on: - http://dnet/working_for_us/Learning_and_Development/dept_training_information/caya/caya/default.asp E-mail approved and completed learning & development application forms for CAYA employees to: Learning&Development (Children and Younger Adults) listed on the Microsoft Outlook global address list. Health & Communities – For learning and development queries contact Carol Brooks Ext 35866 or for training administration queries contact Debbie Higton on Ext 36598. Please follow your Department’s agreed booking procedure which is published on:http://dnet/working_for_us/Learning_and_Development/dept_training_information/chief_executives/CE/default.asp Corporate Resources & Chief Executive’s – Follow your Department’s agreed booking procedure which is published on:http://dnet/working_for_us/Learning_and_Development/dept_training_information/corporate_resources/CRD/default.asp Please e-mail approved forms for Corporate Resources and Chief Executive’s to: BusinessSupport.personnel@derbyshire.gov.uk For training application queries please contact: Ian McFadyen on Ext 36241. Economy, Transport and Environment – For training administration queries please contact: Lynn Quinn on 38622 or Dave Lander 38149. Training application procedures are published on:- http://dnet/working_for_us/Learning_and_Development/dept_training_information/environmental_services/environmental_Services/default.asp Course Duration The course or workshop is either for a full one day or half a day. Please check the times on the programme before booking. You will receive a confirmation of your enrolment and joining instructions will be issued approximately two weeks prior to your course or workshop taking place. No Lunches: Please note that on one day learning events lunches will not be provided. We recommend that participants bring along their own packed lunches. No refreshments are provided at training events. Please make your own arrangements to bring bottled water or drinks to training events. Administrators: In all cases, SAP cost centre codes should be recorded in the LDS when enrolments are made. This is to ensure that accurate and timely recharges can be made. Cancellation of any course within a period of 15 working days before the course date, or non-attendance will result in a re-charge being made to your Department. D:\106747759.Doc Version 1.4 Page 5 of 50 General Skills Courses Appropriate For All Employees Venue: Contact: Group size: Date All workshops will be held In the L & D Rooms at The Parkwood Centre, Alfreton unless otherwise stated Aileen Hammerton. E-mail: aileen.hammerton@derbyshire.gov.uk Telephone 01629 536939 Maximum of 12 employees. Duration Course Title Cost per employee Training Provider Locator Number £15 Carol Brooks, HR Consultant (Learning and Development) 86676 £30 DACES 85705 £30 DACES 85704 Improving communication NB To be held at Alfreton Library Are you interested in knowing more about yourself and want to develop your communication skills? If so this course is for you. Monday 5 October 2015 10.004.00pm Using the Jigsaw Discovery Tool © this fun and interactive session will look at how you can develop your communication skills. This unique tool looks at dominant mind-sets and how people react and think. It can be used to assist with influencing, communication, team building and developing others. Come along and see what colour you are! By the end of the session you will: • Have developed a self-awareness of your own style • Have an understanding and tolerance of the personal styles of others • Have considered how to communicate effectively with your colleagues in different circumstances Applying for jobs Tuesday 29 September 2015 9.3012.30pm To enable participants to develop skills and techniques for completing application forms and producing CVs. The session will include the opportunity to look at a range of online and paper job advertisements. Interview skills Tuesday 29 September 2015 1.30-4.30pm To enable participants to improve their confidence in interview situations and to practise their skills in a friendly and supportive environment. D:\106747759.Doc Version 1.4 Page 6 of 50 Supporting employees who have dyslexia Wednesday 7 October 2015 10.00-13.00 Free 3 hour workshop for HR Consultants, line managers, team leaders, trainers, Learning and Development Officers, UNISON Reps and stewards. Fully Funded Pauline Hubble, HR Consultant (Learning and Development) 82085 £60 DACES 85706 Fully funded Premier Partnership 85810 £60 DACES 85707 Fully funded Premier Partnership 82626 £30 DACES 85708 £60 DACES 85709 £60 DACES 85710 Assertiveness Tuesday 13 October 2015 9.30-4.00pm This workshop will help to develop and practise techniques and skills to improve the confidence needed to achieve optimum performance in every interpersonal transaction Practical Project Management Monday 19 October 2015 9.30-4.30pm To develop awareness and skills of project management from initial concept through to planning, implementation and review. Coping with stress Friday 13 November 2015 9.30-4.00pm To identify actions that can help to build a healthier work life balance and explore some tools and techniques to help deal with stress both at work and outside of work. Practical Project Management Wednesday 2 December 2015 9.30-4.30pm To develop awareness and skills of project management from initial concept through to planning, implementation and review. Minute and note taking Tuesday 8 December 2015 9.3012.30pm To show participants how to make appropriate concise minutes and notes that will be easy to read back and form an accurate record of a meeting using effective note taking techniques. Facilitation skills Thursday 28 January 2016 9.30-4.00pm To enable participants to gain confidence and practical skills in order to support groups in discussions and decision making. Time Management Wednesday 10 February 2016 9.30-4.00pm To help individuals plan effectively and prioritise confidently at work through a better understanding of how time management works and how their personal choices and beliefs play a part in how objectives can be achieved. D:\106747759.Doc Version 1.4 Page 7 of 50 Practical Project Management Wednesday 24 February 2016 9.30-4.30pm To develop awareness and skills of project management from initial concept through to planning, implementation and review. Fully funded Premier Partnership 85811 £60 DACES 85711 Briefing and Presentation Skills Thursday 10 March 2016 9.30-4.00pm To enable you to develop and demonstrate basic presentation skills, improving personal skills, confidence and awareness. Career information, advice and guidance are available with qualified careers advisers from the National Careers Service. You would need to attend one of the National Careers Service access points which have been set up across Derbyshire. The sessions are for people to drop in and get advice from advisers. It is possible to get advice on the following topics: CV writing Interview skills Access to internet job search Volunteer opportunities Advice on courses and learning Computer skills Networking Careers advice Any other work related issue. Details of the times, dates and locations of the sessions running can be viewed using the link below: http://derbyshireyouthinc.com/something_to_learn/national_careers_service/ D:\106747759.Doc Version 1.4 Page 8 of 50 Springboard Women’s Development Programme ‘In-house’ Springboard trainers: Mary Moore, Di Gee-Burch, Aileen Hammerton and Karen Beeson The trainer delivering the autumn programme will be Mary Moore. Title of Programme Duration Springboard Autumn Programme for 2015 4 workshop days: Thursday 24th September Thursday 29th October Thursday 26th November Friday 18th December Details Springboard – four one day workshops over a three month period need to be attended. Cost of the programme for employees Training Venue Locator Number £80 for the programme (includes the workbook, certificate of achievement and 4 workshops) Members Room, County Hall, Matlock 84950 This programme includes a new updated workbook and covers a range of personal and job related issues. It is designed to help you know yourself, raise your profile, set goals, network and find support. For further information please contact one of the Springboard trainers:E-mail: mary.moore@derbyshire.gov.uk Tel: 01629 536925 Ext 36925 or E-mail: di.gee-burch@derbyshire.gov.uk Tel: 01629 532863 Ext 32863 or Email: aileen.hammerton@derbyshire.gov.uk Tel. 01629 536939 Ext 36939 or E-mail: karen.beeson@derbyshire.gov.uk Tel. 01629 536926 Ext 36926 D:\106747759.Doc Version 1.4 Page 9 of 50 Microsoft 2010 and Windows 7 Learning Programme Background: The council has developed a programme which supports the council’s ICT strategy and underpins the ‘Changing the Way Derbyshire Works (CWDW) agenda. For the guidance and support of employees the following information has been published on DNET: Microsoft Office 2010 & Windows 7 course outlines to check that the workshop meets your learning needs. Microsoft Office 2010 & Windows 7 courseware reference manuals and practical exercises for use as self-study. To access these please click on this link on DNET: http://dnet/working_for_us/Learning_and_Development/microsoft_office_training/default.asp Training Venue: Courses on Microsoft Office 2010 are delivered in the Records Office at New Street in Matlock. As the training is delivered on lap-top computers that link into the Derbyshire computer network, please bring with you the User ID and password that you use at work to log-in. Minimum and Maximum Participant Numbers: To ensure that demand for the workshops is viable, the minimum number of participants needs to be 6 employees. The maximum number is 11 employees owing to the number of lap-top computers in the training room. The internal re-charge costs for the workshops will be: £60 per employee for a full one day course. A cost centre code needs to be recorded at the point of enrolment to enable accurate re-charges to be undertaken. Different courses are offered to meet a variety of learning needs: The Introductory level courses assume you have no existing prior knowledge of using the software but are computer literate i.e. can use a mouse and input data. The Intermediate level courses assume employees have a working knowledge of skills taught on the introductory level but need to learn more functionality. The Advanced level courses assume that you have a good knowledge of content covered on the introductory and intermediate levels. Checking the course outlines should assist an employee and their Manager to ascertain learning needs at work. It is recommended that a Training Needs Analysis (TNA) is undertaken before applying for a place on a course. This will ensure that the course content meets your learning needs. Course outlines are published on this DNet link: http://dnet/working_for_us/Learning_and_Development/microsoft_office_training/course_outlines/default.asp Courseware Reference Manuals on Microsoft 2010 software: A range of courseware reference manuals covering Microsoft Access, Excel, Outlook, PowerPoint, Project, Publisher, Visio, Windows 7, Word and What’s New (from 2003 upgrade) are published on DNet along with practical exercises. These cover Introductory, Intermediate and Advanced levels and may be used for self-study. The manuals can be accessed through this link:http://dnet/working_for_us/Learning_and_Development/microsoft_office_training/courseware/default.asp?directoryTarget=FilePath\ Quick Reference Guides are one page guides for Excel, Word, Outlook and Windows 7 that contain useful information and short-cuts. These are published on: http://dnet/working_for_us/Learning_and_Development/microsoft_office_training/quick_ref_guides/default.asp If you have any specific needs eg requiring a hearing loop please notify the learning and development team, before your training day, so that we can arrange to meet your requirements. D:\106747759.Doc Version 1.4 Page 10 of 50 Bespoke courses can be planned for specific Microsoft software by prior arrangement e.g.’ tailored’ training for teams who use Microsoft Excel or Microsoft Access to run queries or reports. Microsoft Project and Microsoft Visio software is not available on computers in the training room so other learning interventions may need to be made to facilitate training on this software. To attend a course, following your Line Manager’s agreement, you need to complete and submit your Department’s learning and development application form. This needs to be sent to your Department’s Learning & Development team for processing following the contact information provided on page 5 of this programme. For the following courses the training venue will be:Meeting Room 1, in the Derbyshire Record Office, New Street, Matlock, Derbyshire. DE4 3AG We recommend that you bring your own drinks and a packed lunch with you. A vending machine is available to purchase drinks from at the Records Office. Times: Full day courses at the Records Office start at 10 am. If half an hour is taken for lunch the course should finish around 4.00 pm. Day & Dates Course/Learning Activity Names Learning Activity Codes Locator Numbers Monday, 30th November 2015 Microsoft Excel Introduction Level 1 ZLDICTME1B 87042 Friday, 4th December 2015 Microsoft Excel Intermediate Level 2 ZLDICTME10 87043 Tuesday, 8th December 2015 Microsoft Word Intermediate Level 2 ZLDICTMW10 87044 Wednesday, 9th December 2015 Microsoft Excel Intermediate Level 2 ZLDICTME10 87045 If the date that you require is not available and your Manager has approved your attendance please ask your Department’s training administrator to add the need for your course into your learning plan in LDS. This will enable us to forward plan based on identified demand. The following courses are available based on sufficient demand:Course/Learning Activity Name Learning Activity Code Microsoft Word 2010 Introductory Level 1 ZLDICTMW1B Microsoft Word 2010 Intermediate Level 2 ZLDICTMW10 Microsoft Word 2010 Advanced Level 3 ZLDICTMW1A Microsoft Excel 2010 Introductory Level 1 ZLDICTME1B Microsoft Excel 2010 Intermediate Level 2 ZLDICTME10 Microsoft Excel 2010 Advanced Level 3 ZLDICTME1A D:\106747759.Doc Version 1.4 Page 11 of 50 Microsoft Outlook 2010 Introductory Level 1 (employees need an existing Derbyshire email address that they use at work). ZLDICTMO1B Microsoft PowerPoint 2010 Introductory Level 1 ZLDICTMP1B For further information about how to request courses on the Microsoft 2010 and Windows 7 programme or for guidance with undertaking a Training Needs Analysis (TNA) please contact:Mary Moore, HR Consultant, Learning & Development team, HR Division, Corporate Resources Department, Room 324, County Hall, Matlock, Derbyshire. E-mail: mary.moore@derbyshire.gov.uk Tel: 01629 536925 Internal Ext 36925 D:\106747759.Doc Version 1.4 Page 12 of 50 WorkPlace Learning Opportunities for Employees and Managers WorkPlace E-learning courses WorkPlace offers Employee Self Service (ESS) and Manager Self Service (MSS) to users. To assist you in using the system two WorkPlace e-learning courses are available – one for employees and one for Managers. A WorkPlace BW Reports e-learning course has been developed for Managers who need to run reports. Information on how to access the WorkPlace e-learning courses are published on DNET on the link: http://dnet/working_for_us/core_systems/training/workplace/default.asp WorkPlace Mini Guides WorkPlace Employee & Manager mini guides are published on DNET on the link: http://dnet/working_for_us/core_systems/guidance_documents/workplace/default.asp BW Reports mini guides are published on DNET on the link: http://dnet/working_for_us/core_systems/bw_reports/default.asp If mini guides need to be updated please contact Mary Moore, HR Consultant, Learning & Development, CRD, County Hall, Matlock. E-mail: mary.moore@derbyshire.gov.uk Work Tel: 01629 536925. WorkPlace Queries Queries regarding WorkPlace Employee and Manager self-service should be e-mailed to pay@derbyshire.gov.uk If you need to ring the Shared Services Centre with a WorkPlace query please call: 01629 535119 and select the appropriate option. Queries regarding WorkPlace BW Reports should be submitted on this link: http://dnet/working_for_us/core_systems/bw_reports/bw-queries/default.asp D:\106747759.Doc Version 1.4 Page 13 of 50 Leadership, Management and Supervisory Development The Derbyshire Manager: Autumn Workshops The Derbyshire Manager support activity is presented within three themes. Achieve & sustain extraordinary outcomes Use the best in you Bring out the best in others Theme: Use the best in you. Develops self-awareness and focuses on the personal skills, knowledge and behaviours that enable effective management. Theme: Bring out the best in others. Concentrates on effective working relationships with people both within and external to DCC. Theme: Achieve and sustain extraordinary outcomes: This is about understanding the business, where the organisation is going and our individual role within that. In other words it aims to help develop personal skills and abilities to help the organisation achieve its strategic goals and do that by working effectively with others inside and outside of the organisation. The sessions (a mix of “energisers”/workshops) will take place in Buxton, Ilkeston and Alfreton at 2 levels. One set for first line management, and one for middle managers. These are short, fast paced and practical, leaving you with useful tools to take back into the workplace. They are run in no particular order and you don’t need to attend all four. D:\106747759.Doc Version 1.4 Page 14 of 50 Theme: Use the best in you. Extraordinary You This session will help you to identify what affects the influence you have on others. It introduces three specific areas for you to focus on and helps you to identity some practical changes that could make a real difference to your working relationships. Theme: Bring out the best in others. Make Your Mark This session gives you the opportunity to think about your role in creating a productive and energetic team environment. It lets you step back and consider how your team is seen by others, then delve a little deeper to take an honest look at positive and negative aspects of team behaviour. How can you make your mark and strengthen the positive aspects of team culture and raise team performance? Conversations That Matter This session looks to help you to strengthen your communication toolkit and confidence in a variety of work situations. It recognises the important role communication plays when engaging others, both internal and external, in changes to services and working arrangements. Theme: Achieve & sustain extraordinary outcomes. Money Matters (3 hours) Money Matters is designed to give you greater confidence to manage budgets and to spark ideas for further savings. In particular, you will consider: Considerations for getting value for money The overall budget process within the authority – where the money comes from; where it goes and the part you can play How you make spending decisions How you set, monitor and control your budget How to involve your team in playing their part, both in remaining within the current budget and in providing ideas for future cost savings Everyone needs to play their part in managing the finances. That’s why Money Matters. To book a place on these workshops, follow your departmental learning and development application process. For more information contact Sally Hunter (ext 36254) sally.hunter@derbyshire.gov.uk or Aileen Hammerton (ext 36939) aileen.hammerton@derbyshire.gov.uk Learning and Development, HR Division. Workshop dates 23 October Time Workshop title Venue Locator 9.3012.30pm Money Matters (for first line managers) Buxton Library, Kents Bank Rd, Buxton SK17 9HW 85798 D:\106747759.Doc Version 1.4 Page 15 of 50 23 October 1.304.30pm Money Matters (for middle managers) Buxton Library, Kents Bank Rd, Buxton SK17 9HW 85763 1 October 10.0012.00pm Extraordinary You (for first line managers) Buxton Library, Kents Bank Rd, Buxton SK17 9HW 85803 1 October 1.003.00pm Extraordinary You (for middle managers) Buxton Library, Kents Bank Rd, Buxton SK17 9HW 85767 8 October 10.0012.00pm Make your Mark (for first line managers) Buxton Library, Kents Bank Rd, Buxton SK17 9HW 85804 8 October 1.003.00pm Make your Mark (for middle managers) Buxton Library, Kents Bank Rd, Buxton SK17 9HW 85770 15 October 10.0012.00pm Conversations that Matter (for first line managers) Buxton Library, Kents Bank Rd, Buxton SK17 9HW 85809 15 October 1.003.00pm Conversations that Matter (for middle managers) Buxton Library, Kents Bank Rd, Buxton SK17 9HW 85773 Workshop dates 30 September Time Workshop title Venue Locator 9.3012.30pm Money Matters (for first line managers) Ilkeston Library, Market St, Ilkeston, DE7 5RN 85799 30 September 1.304.30pm Money Matters (for middle managers) Ilkeston Library, Market St, Ilkeston, DE7 5RN 85765 12 October 10.0012.00pm Extraordinary You (for first line managers) Ilkeston Library, Market St, Ilkeston, DE7 5RN 85802 12 October 1.003.00pm Extraordinary You (for middle managers) Ilkeston Library, Market St, Ilkeston, DE7 5RN 85768 20 October 10.0012.00pm Make your Mark (for first line managers) Ilkeston Library, Market St, Ilkeston, DE7 5RN 85805 20 October 1.003.00pm Make your Mark (for middle managers) Ilkeston Library, Market St, Ilkeston, DE7 5RN 85771 D:\106747759.Doc Version 1.4 Page 16 of 50 27 October 10.0012.00pm Conversations that Matter (for first line managers) Ilkeston Library, Market St, Ilkeston, DE7 5RN 85808 27 October 1.003.00pm Conversations that Matter (for middle managers) Ilkeston Library, Market St, Ilkeston, DE7 5RN 85774 Workshop dates 20 November Time Workshop title Venue Locator 9.3012.30pm Money Matters (for first line managers) L&D room 1, Parkwood Centre, Alfreton DE55 7AL 85800 20 November 1.304.30pm Money Matters (for middle managers) L&D room 1, Parkwood Centre, Alfreton DE55 7AL 85766 9 October 10.0012.00pm Extraordinary You (for first line managers) L&D room 1, Parkwood Centre, Alfreton DE55 7AL 85801 9 October 1.003.00pm Extraordinary You (for middle managers) L&D room 1, Parkwood Centre, Alfreton DE55 7AL 85769 23 October 10.0012.00pm Make your Mark (for first line managers) L&D room 1, Parkwood Centre, Alfreton DE55 7AL 85806 23 October 1.003.00pm Make your Mark (for middle managers) L&D room 1, Parkwood Centre, Alfreton DE55 7AL 85772 3 November 10.0012.00pm Conversations that Matter (for first line managers) L&D room 1, Parkwood Centre, Alfreton DE55 7AL 85807 3 November 1.003.00pm Conversations that Matter (for middle managers) L&D room 1, Parkwood Centre, Alfreton DE55 7AL 85775 Please note that HR in Departments is responsible for providing HR policy briefings e.g. on Recruitment & Selection, Attendance Management, Disciplinary and Capability. D:\106747759.Doc Version 1.4 Page 17 of 50 NEW! Coaching skills Delivery Two 3 hour workshops – NB attendance on two workshops is required Purpose These 3-hour short workshops provide an opportunity to develop an approach to coaching others in your team which can be used to help them develop their skills and capability in their work. It might include discussions about performance and can be a positive approach in staff appraisals. Used as part of day to day management it will help you develop capability and motivation in others. It is a useful technique to be able to draw upon in a wide range of situations and an important skill to have at your fingertips. The short workshop design is intended to give you flexibility to attend. The first workshop will enable you to coach members of your team. Putting your skills into action is an important part of your learning. We will provide a further short workshop in approximately 4 weeks’ time to review your practise, the success and difficulties you experienced, and to add further tools, techniques and input to build on your achievements. Learning Outcomes This workshop will help you to: Understand the role of the coach and the importance of coaching in achieving organisational objectives Demonstrate how coaching can enable individuals to achieve measurable performance improvement Make use of the latest coaching models to structure and make coaching more effective Use day to day work activities as an opportunity to coach and raise standards Worksop 1 outline content Benefits of coaching conversations to improve performance Key coaching skills GROW coaching model Feedback which might lead to coaching Coaching practise Workshop 2 outline content Review of your coaching practise experience Handling challenging responses and keeping on track Additional techniques Any challenges to overcome D:\106747759.Doc Version 1.4 Page 18 of 50 Time Workshop title Venue Locator 4 November 2015 9.30-12.30 Workshop 1 -Coaching skills (First line managers) L&D room 1, Parkwood Centre, Alfreton DE55 7AL 86871 4 November 2015 1.30-4.30 Workshop 1 – Coaching skills (Middle managers) L&D room 1, Parkwood Centre, Alfreton DE55 7AL 86873 4 December 2015 9.30-12.30 Workshop 2 – Coaching skills (First Line managers) L&D room 1, Parkwood Centre, Alfreton DE55 7AL 86872 4 December 2015 1.30-4.30 Workshop 2 – Coaching skills (Middle managers) L&D room 1, Parkwood Centre, Alfreton DE55 7AL 86874 Workshops Dates D:\106747759.Doc Version 1.4 Page 19 of 50 NEW! Making Meetings More Productive Aim To develop the knowledge and skills to effectively chair and control a meeting so as to ensure the meeting meets its goals. Delivery One 3-hour workshop Learning outcomes By the end of the course managers will be able to: Prepare for a meeting so that participants are clear about their role and what is to be achieved Use a range of interpersonal skills to keep control of the meeting and disarm disruptive participants Apply a step by step process to ensure each agenda item is introduced and dealt with effectively Structure discussions to build group consensus and gain a clear decision on each agenda item Identify what can go wrong in meetings and know what action to take to ensure participants keep focused on the task Encourage appropriate participation and eliminate time wasting Outline content for the workshop The workshop will provide input, discussion and practise on: Being clear about the importance and purpose of the meeting, the outcomes you want and an agenda that will take you there Deciding who needs to attend the meeting and ways to explain their role and responsibilities Responding positively to manage participants’ contributions even when behaviours are challenging Ways to find common ground, generate ideas and hold the line where appropriate Moving forward to achieve the outcomes of the meeting and managing time Workshop dates 27 November 2015 Time Workshop title Venue Locator 9.30-12.30 Making meetings more productive (First line managers) L&D room 1, Parkwood Centre, Alfreton DE55 7AL 86875 D:\106747759.Doc Version 1.4 Page 20 of 50 27 November 2015 1.30-4.30 Making meetings more productive (Middle managers) L&D room 1, Parkwood Centre, Alfreton DE55 7AL. 86878 11 December 2015 9.30-12.30 Making meetings L&D room 1, Parkwood Centre, Alfreton more productive DE55 7AL. (First Line managers) 86876 11 December 2015 1.30-4.30 Making meetings more productive (Middle managers) 86879 D:\106747759.Doc Version 1.4 L&D room 1, Parkwood Centre, Alfreton DE55 7AL. Page 21 of 50 Financial Considerations for Early Leavers, Pensions and Pre-retirement Workshops Financial Considerations for Early Leavers: Any age group considering leaving employment early on early retirement or early severance terms, often due to redundancy. The workshops are designed to assist employees to make a decision about applying for VR or VER. Pre-retirement Workshop: The workshop provides practical information about health, financial and other key issues. Please note: If you attend this workshop you do not need to attend the Financial Considerations for Early Leavers as the financial information is the same. Date Time 21.10.15 9.30-16.30 24.11.15 9.30-16.30 11.2.16 9.30-16.30 23.3.16 9.30-16.30 Workshop Venue Pre-retirement Workshop Parkwood Centre, Alfreton L&D Room 1 Parkwood Centre, Alfreton L&D Room 1 Parkwood Centre, Alfreton L&D Room 1 Parkwood Centre, Alfreton L&D Room 1 Pre-retirement Workshop Pre-retirement Workshop Pre-retirement Workshop Provider Locator Max No’s Affinity Connect 82310 20 Affinity Connect 82311 20 Affinity Connect 82621 20 Affinity Connect 82622 20 To book onto a workshop: Contact your own departmental Learning and Development Team who will be able to process your application to attend a workshop. You will then receive confirmation of booking and joining instructions. For more information please contact: Aileen Hammerton 01629 536939 Internal: 36939 aileen.hammerton@derbyshire.gov.uk D:\106747759.Doc Version 1.4 Page 22 of 50 PLANNING A POSITIVE RETIREMENT – AGENDA Here I come Oh No! Building a new lifestyle Managing Change Identifying delegate concerns Lifestyle, relationships, Status, time Planning for the future Personal taxation Taxation of pension & other benefits Tax tips Hooray Where is it? Perhaps? They should have ….. Making the most of your money I should have... Euphoria No point Transition complete Shock Searching Creating a new future Using time effectively Volunteering Leisure & Learning Opportunities Further employment Maintaining health Mental, Physical & Social Emotional Holistic approach -Practical steps Funding your new lifestyle State Pension + other benefits Graduated, SERPS, S2P Basic Pension Pension credit & other benefits National Insurance Contributions Occupational Pension Schemes Benefits & options at retirement AVC/Annuities/Open Market Option Early Leavers options (if applicable) Gradual acceptance Anger Guilt Self doubt Suitability: Anyone considering retirement within approximately the next 6 - 12 months or taking early or flexible retirement or retiring due to ill health. Aims: To provide comprehensive and practical guidance for those approaching retirement, and, in retirement Course objectives: o To raise awareness of lifestyle and financial changes and decisions that need to be planned for both before and after retirement and how to deal with these o To raise awareness of practical steps to maintaining health and fitness in retirement and how to set up a personal health plan o To encourage a more active role in planning longer term financial security in retirement through increased financial confidence and understanding o To help the transition to retirement to be planned more clearly based on fact not myths o An opportunity to seek independent financial advice (free, no obligation consultation on request)* * In accordance with the Financial Service Authority’s regulations Affinity Financial Awareness (AFA), an Independent Financial Adviser, registered and regulated by the Financial Services Authority to give independent financial advice, is responsible for any financial advice given not your employer, Your employer cannot recommend AFA. Alternative income options Topping up low income D:\106747759.Doc Version 1.4 Page 23 of 50 Money Management Pre & post retirement budget Use of income and capital Repaying debt Investing in retirement Effects of inflation + Life expectancy Investment principles (income & growth) Reducing investment risk Protecting your assets Legal & other issues Wills & Power of attorney, Advanced Directive Long Term Care Inheritance tax Thinking about the future Planning and thinking ahead Seeking professional advice Review & Close Financial Considerations for Early Leavers (Early severance or early retirement agenda – Half day) State benefits Job Seekers Allowance – entitlements & claiming State pension – maximising benefits at retirement Graduated and Second State Pension –the relation to your occupational pension scheme Miscellaneous state benefits or allowances - most common Sources of information Occupational Pension Schemes (as relevant to delegates) What you can expect The options and decisions you will need to make if you are entitled to draw an immediate pension The options and decisions you will need to make if you are not entitled to draw an immediate pensions Compensation package – what you can expect How to protect your future pension plans for retirement How to maximise benefits from an Additional Voluntary Contribution (AVC) or other money purchase type pension plan Using Open Market Option – best annuity rates, “drawdown” option Personal Taxation & National Insurance Taxation of pension, redundancy packages and employee or state benefits Tax/NIC and legal status of limited companies, partnerships, sole trader How to claim tax refunds Tax tips – basic points missed by many How and why you may wish to maintain National Insurance contributions Making the most of your Money Replacing employee benefits Inflation & life expectancy, its impact on individuals and how to fight it Repaying mortgages or other debts D:\106747759.Doc Understanding basic investment principles and how to reduce risk Version 1.4 *Long term care, power of attorney, Wills, Inheritance Tax Professional advice – what to expect Time: Half day Suitability: Any age group considering leaving employment early on early retirement or early severance terms, often due to redundancy. Aim: to give individuals greater confidence in addressing financial issues Course objectives To ease financial concerns by clarifying key financial issues in particular those related to leaving service early and how best to deal with them To assist with decision making when offered early severance or redundancy The opportunity to request Independent Financial Advice* (first consultation is free of charge and without obligation or pressure) *Advice is provided by Affinity Financial Awareness (AFA) the 58th largest Independent Financial Adviser in the UK offering locally based face to face advice wherever you are located. Your employer is not responsible for any advice given nor are they recommending the services of any financial advisory organisation. Affinity Financial Awareness Limited is authorised and regulated by the Financial Conduct Authority. Registered office: 8 Farleigh Court, Old Weston Road, Flax Bourton, BS48 1UR. Registered in England and Wales no. 5246999. The FCA does not regulate the preparation of Lasting Powers of Attorney, Wills or Trusts. Affinity is a member of the Institute of Professional Will-Writers. Page 24 of 50 Brush up your English & Maths Go for it! Do you want to improve your English or maths skills to help you in your current job or to help you to move on? You can join a fully funded course through Derbyshire Adult Community Education Service You will need line manager approval to attend courses in work time You can achieve a Functional Skills qualification at Level 1 or Level 2 in English or maths (Level 2 is equivalent standard to GCSE A* - C) English and Maths are available at all of the Derbyshire Adult Community Education centres around the county at various times throughout the week. You can find and book for courses online by visiting: www.derbyshire.gov.uk/coursesearch Learning and Development contact: Aileen Hammerton, 01629 536939 aileen.hammerton@derbyshire.gov.uk D:\106747759.Doc Version 1.4 Page 25 of 50 Lesbian, Gay, Bisexual and Transgender (LGBT) Awareness – Serving all our customers Learning & Development contact: Aileen Hammerton E-mail: aileen.hammerton@derbyshire.gov.uk Aims of this course Improve your awareness and understanding of the experiences and needs of the LGBT community and increase your confidence to engage with and work with the communities. Objectives Learners will be able to: Demonstrate an understanding of homophobia and Transphobia Explore personal and professional attitudes towards LGBT people Explain the importance and relevance of the law in relation to employment, service delivery and both sexual orientation and gender re-assignment Demonstrate good practice in working with LGBT people Identify ways of creating a positive LGBT or LGBT friendly environment Who is it for? Any employee of the Council or Elected Member. The course is especially useful to anyone who might be involved in designing or planning services, working in communities, and involved in decision-making or providing direct services. It is also useful for those managing employees and when seeking to build a positive workplace which includes LGBT and other diverse workers. The course is being delivered by Helen Sismey and Trudy Pease, Children and Younger Adults. The cost of places is free to departments at present. Dates Duration Course Title Friday 30 October 2015 9.30-1.00pm Lesbian, Gay, Bisexual and Transgender (LGBT) Awareness – Serving all our customers Wednesday 16 December 2015 9.30-1.00pm Lesbian, Gay, Bisexual and Transgender (LGBT) Awareness – Serving all our customers Wednesday 9 March 2016 9.30-1.00pm Lesbian, Gay, Bisexual and Transgender (LGBT) Awareness – Serving all our customers D:\106747759.Doc Version 1.4 Location L&D room 1, Parkwood Centre, Alfreton L&D room 1, Parkwood Centre, Alfreton L&D room 1, Parkwood Centre, Alfreton Page 26 of 50 Locator Number 83268 83269 83270 Dementia Friends information sessions The Dementia Friends contact: Paul Miles, Public Health, Health and Communites Tel 01629 536173 Email paul.miles@derbyshire.gov.uk Graham Spencer, Adult Care Tel 01629 532072 Email graham.spencer@derbyshire.gov.uk Learning and Development contact: Aileen Hammerton Tel 01629 536939 email aileen.hammerton@derbyshire.gov.uk Dementia Friends’ information sessions are run by Dementia Friends Champions to help you understand what it's like to live with dementia and the actions you can take. By attending this session you will learn a little bit more about what it's like to live with dementia and turn that understanding into action- anyone of any age can be a Dementia Friend. From helping someone to find the right bus to spreading the word about dementia on social media, every action counts. Friends’ information sessions are run by Dementia Friends Champions, volunteers who have taken Dementia Friends Champions’ training. The sessions last 45 minutes to one hour. You will learn more about dementia and how you can help to create dementia friendly communities and make Derbyshire County Council more dementia friendly. For more information please visit the website: www.dementiafriends.org.uk To book a place onto a session, you need to follow your department’s learning and development application process. Date Tuesday 1 December 2015 Tuesday 9 February 2016 Time 9.15-10.15am 9.15-10.15am D:\106747759.Doc Version 1.4 Title Dementia Friends’ information session Dementia Friends’ information session Location Committee room 1, County Hall Members’ Room, County Hall Page 27 of 50 Locator number 85526 85527 Putting People First (PPF) & Customer Service Workshops Schedule Available Throughout the year – see programme below Duration Please refer to times below Workshop title Cost Venue Contacts Putting People First (PPF) Information below Fully funded Parkwood Centre, Alfreton Please contact: Mary Moore 01629 536925 or Charlie Greaves 01629 539273. The PPF workshop is designed for employees whose role involves dealing with internal or external customers. It aims to raise awareness of the need to consistently apply the council’s Customer Care Charter in all customer service areas. It is ideal as part of an induction programme and also for employees who wish to have a ‘refresher’ on good practice. The dates and times of these half-day workshops are provided below. The Putting People First event is fully funded except for cancellations within 15 working days of a workshop taking place when there will be an internal cancellation charge of £30 per person. Customer Service Recharges: There will be a charge of £60 per person for the customer service workshops below that are delivered by an external training provider. Available Duration Workshop title Cost Venue Contacts Customer Service Please workshops Throughout the yearPlease contact Aileen Hammerton refer to Information below. £60 per Parkwood see programme below 01629 536939 or Charlie Greaves times Delivered by Premier person Centre, Alfreton 01629 539273 below Partnership Reception and Telephone Skills Designed to give employees confidence, good organisational, time management, communication skills and knowledge of procedures and policies when representing DCC. A one day workshop – dates and times are given below. Dealing with Difficult People Helps employees to manage emotions, identify appropriate communication techniques, reflect on personal practice and work with DCC policies and procedures to develop and promote excellent customer service. A one day workshop – dates and times are given below. D:\106747759.Doc Version 1.4 Page 28 of 50 Training Date Time/Duration Workshop Title Provider 2.10.15 9.30 – 16.30 Dealing with Difficult People Premier Partnership 15.10.15 9.30 – 16.30 Reception and Telephone Skills 20.10.15 10.00 – 12.30 18.11.15 25.11.15 Training Venue £60 per person Parkwood Centre, Room 1, Alfreton 81543 Premier Partnership £60 per person Parkwood Centre, Room 2, Alfreton 81545 Putting People First (PPF) DCC Customer Service Charter Mary Moore, L&D Fully funded Parkwood Centre, Room 1, Alfreton 81557 9.30 – 16.30 Dealing with Difficult People Premier Partnership £60 per person Parkwood Centre, Room 1, Alfreton 81544 13.30 – 16.00 Putting People First (PPF) DCC Customer Service Charter Mary Moore, L&D Fully funded Parkwood Centre, Room 1, Alfreton 81556 D:\106747759.Doc Version 1.4 Locator Cost £ Page 29 of 50 Number Meeting the Carbon Reduction Challenge The contact Officer on Meeting the carbon reduction challenge is Wayne Bexton, Contact Tel: Ext 01629 538254 E-mail: wayne.bexton@derbyshire.gov.uk Learning and development contact: Aileen Hammerton. E-mail: aileen.hammerton@derbyshire.gov.uk Telephone 01629 536939 Everyone has a role to play in helping Derbyshire County Council deliver its Environmental Policy and achieve its targets. Good environmental management improves efficiency, reduces wastage and saves money. DCC must reduce its carbon emissions by 25% by March 2015. As this reduction is divided between Council departments, you need to know how you fit in. This workshop gives you an introduction to the Derbyshire Climate Change Charter, what it means and what the council is doing to tackle carbon emissions. You will also discuss improvement ideas for DCC, and look at ways you can get involved in reducing emissions and saving money, both for your department and a home. Feedback from recent courses included: “Really interesting & well delivered.” “I will now remember to do the little things, and also explore the bigger impacts of my role.” “I’ll go back to my team to encourage environmental awareness.” “I will take ideas back to the team & look at how the department can work towards meeting their targets.” This session is open to all Members and employees from all parts of the council, regardless of job type or grade. Fully funded so no cost to departments. Date Time Tuesday 6 October 9.3013.00pm Course Title Meeting the carbon reduction challenge D:\106747759.Doc Version 1.4 Venue Committee room 2. County Hall, Matlock Page 30 of 50 Training Provider Anya Ledwith, ESHCon-Effective Environmental Management Locator Number 86713 Community Safety The contact officer on Community Safety is Katya Bates, Community Safety Learning & Development Officer, in the Chief Executive’s Department E-mail: katya.bates@derbyshire.gov.uk Telephone 01629 538495 To find out more about the community safety training and to see if the workshops are for you, contact Katya Bates on 01629 538495 or e-mail katya.bates@derbyshire.gov.uk . For contacts regarding training dates and availability, please see the details below for each course. Course title Duration Identifying CSE – Training for Community Safety Partners Four Hours (runs quarterly) Hate Crime Awareness Three and a half hours (runs quarterly) Introduction to Community Safety Two hours Cost per Training Provider Employee Details This FREE 4 hour course will assist Community Safety partners in identifying potential Child Sexual Exploitation, which you may encounter during the course of your work. This basic awareness raising course will inform you of the risk indicators, signs to look out for in the local community and where to report. For more information and to book your place please visit: http://www.saferderbyshire.gov.uk/cse An introduction to Hate Crime and its effects, taking in both national and local perspectives. You’ll learn how to identify hate crime, who it affects and understand how to report it. For more information and to book a place please visit http://www.saferderbyshire.gov.uk/hatecrime To introduce you to community safety issues in a practical and interactive way. It covers the changing national perspective, will help you understand how community safety is addressed in Derbyshire, and gives you the chance to think about how your role fits in to the agenda. For more information and to book a place please visit http://www.saferderbyshire.gov.uk/introduction Fully Funded Developed by DSCB & DCC Community Safety – delivered by Katya Bates and Ali Chandler Fully funded Developed by DCC Community Safety – delivered by Seamus Carroll and Katya Bates Fully funded Developed by DCC Community Safety- delivered by Ali Chandler MARAC Training Four hours (runs bimonthly) To give you a clearer insight into multi-agency risk assessment conferences (MARACS) and how they support victims of the most serious cases of Domestic Abuse. For more information and to book your place please visit: http://www.saferderbyshire.gov.uk/marac Fully funded Facilitated by trained CAADA Champions – Katya Bates, Alison Boyce and Zenna Walker MAPPA courses – Foundation and Practitioner Both are full day sessions and run 2- Offered to agencies that are actively involved with Multi Agency Public protection Arrangements (MAPPA) and where staff require a basic level of understanding of MAPPA. For dates and availability, please contact Martin Gardner (Deputy MAPPA Coordinator) on 0300 122 5464. Further information: Fully funded Derbyshire Probation Trust D:\106747759.Doc Version 1.4 Page 31 of 50 Locator Number Level WRAP Training 3 times per year Half day session (Runs three times per year) http://www.saferderbyshire.gov.uk/training-and-resources/courses-andbookings/mappa/default.asp Counter Terrorism Training – This free half day Workshop to Raise Awareness of Prevent (WRAP) is intended for practitioners who have little or no knowledge of the Prevent agenda, who work in communities and/or work with vulnerable individuals across Derbyshire. The session includes an input on Keystone (Derbyshire Constabulary’s ‘counter terrorism and the community’ initiative). For more information and to book your places please visit: http://www.saferderbyshire.gov.uk/wrap D:\106747759.Doc Version 1.4 Fully funded Page 32 of 50 Developed by The Home office and delivered by accredited WRAP trainers – Seamus Carroll and Alison Boyce Records Management Programme This training programme is free to all staff within the Council. Sessions are held at Derbyshire Record Office, New Street, Matlock. Optional 20 minute sessions are available at the end of most sessions focusing on specific training themes relating to the EDRM system. A new series of sessions are included which will focus solely on EDRM introducing staff to the look and feel of the system and explaining key guidelines associated with the system. Bespoke training sessions for departments or sections are available throughout the year depending on availability and numbers. To arrange a bespoke session consult Records Management. To discuss courses further and to enquire about availability please email records.management@derbyshire.gov.uk. The contact officer in Records Management is David Jenkins. Booking for sessions can be made through your departmental learning and development application process. Course title Getting Started in Records Management Inbox Overload! Managing Council Email Records It’s Time for a Clearout! Disposing of Council Records Date and time Details 12 November 2015 10.00-12.00 3 December 2015 10.00-12.00 19 February 2016 10.00-12.00 Introduction to RM and IS policies and procedures Benefits of records management and risks of non-compliance Off-site storage overview EDRM overview Retention and Disposal overview Optional 20 minute session at the end on basic ‘how to’ EDRM tips The benefits of proactive email management Legal issues relating to emails Identification of which emails need retaining Options for storage of emails Skills to reduce volume of emails in inboxes Optional 20 minute session at the end on emails and EDRM The benefits of disposal and the risks of inappropriate retention Introduction and explanation of retention schedules Explanation of how to implement disposal policy and procedures Confidential waste Optional 20 minute session at the end on disposal and EDRM D:\106747759.Doc Version 1.4 Page 33 of 50 Locator no Training Provider 84402 In house Record Office, Matlock 84405 In house Record Office, Matlock 84407 In house Record Office, Matlock Venue 9 March 2016 Getting Started in Records Management 10.00-12.00 Introduction to RM and IS policies and procedures Benefits of records management and risks of non-compliance Off-site storage overview EDRM overview Retention and Disposal overview 84403 Optional 20 minute session at the end on basic ‘how to’ EDRM tips D:\106747759.Doc Version 1.4 Page 34 of 50 In house Record Office, Matlock Generic Health & Safety Training The contact officer for Generic Health and Safety is John Pearce, Health and Safety Consultant, HR Division, Corporate Resources Department Tel 01629 536970 or email john.pearce@derbyshire.gov.uk Most of the sessions are free of charge, but there is a charge of £100 for the Managing Safely course. To find out more about the following workshops contact John Pearce or look on D-Net under http://dnet/working_for_us/your_wellbeing/training/health_safety/default.asp . Learning and Development contact: Aileen Hammerton Tel 01629 536939 or email aileen.hammerton@derbyshire.gov.uk Dates Course Venue Times Locator Code 28 September 2015 Work at Height Peter Webster Centre Art Room, Chesterfield 9.3012.30pm 83417 Markham Vale Environment Centre 9.0016.00pm 82295 Dove Holes BU County Suite 9.3012.30pm 83405 The course is aimed at employees who use stepladders or ladders to work at height. The course includes a brief guide to the Work at Height Regulations and how to use ladders and stepladders safely. 1, 8, 15, 22, 29 October 2015 Managing Safely (5 days) This course is aimed at managers who have the responsibility to either manage people or resources in a middle management role. The course provides participants with a broad understanding of accident prevention, various legal implications, workplace hazards and corresponding workplace precautions to reduce the risk to employees and various concepts that will help you as a manager deal with health and safety issues within the workplace. NB There is a cost of £100 per delegate. 2 October 2015 Fire Safety Provides participants with general fire awareness as well as fire prevention arrangements and how to recognise and D:\106747759.Doc Version 1.4 Page 35 of 50 use fire extinguishers. 6 October 2015 Operational Fire Risk Assessment Peter Webster Centre Art Room, Chesterfield 9.0016.00pm 83423 L&D room 1, Parkwood Centre, Alfreton 9.3012.30pm 83422 The Operational Fire Risk Assessment course is aimed at employees who have the responsibility or are involved in the process of carrying out Operational Fire Risk Assessments on DCC premises. The course outlines the duties of the ‘Responsible Person’ under The Regulatory Reform (Fire Safety) Order 2005 (RRO). The course also outlines fire precautions necessary to reduce the risk of fire. 12 October 2015 Noise, HAVS & MH Provides participants with a better awareness of noise and vibration, simple ways to reduce the effects of both noise and vibration as well as useful, practical tips to move and handle inanimate loads safely. 16 October 2015 Work at Height The course is aimed at employees who use stepladders or ladders to work at height. The course includes a brief guide to the Work at Height Regulations and how to use ladders and stepladders safely. L&D room 1, Parkwood Centre, Alfreton 9.3012.30pm 83420 20 October 2015 Working Safely Peter Webster Centre Art Room, Chesterfield 9.0016.00pm 83414 Provides participants with a basic health and safety understanding as well as the significance of various hazards around the workplace and helps towards employees working more safely. D:\106747759.Doc Version 1.4 Page 36 of 50 23 October 2015 Manual Handling Provides participants with an awareness of possible injuries when manual handling, safe lifting techniques, and ways to adopt a good posture when working. 28 October 2015 Personal Safety Provides participants with a basic understanding of situational factors which could affect your personal safety, why people become aggressive, some practical diffusion techniques and some basic personal safety guidance for different situations. 2 November 2015 Fire Safety Provides participants with general fire awareness as well as fire prevention arrangements and how to recognise and use fire extinguishers. 9 November 2015 Manual Handling Provides participants with an awareness of possible injuries when manual handling, safe lifting techniques, and ways to adopt a good posture when working. 13 November 2015 Work at Height The course is aimed at employees who use stepladders or ladders to work at height. The course includes a brief guide to the Work at Height Regulations and how to use ladders and stepladders safely. D:\106747759.Doc Version 1.4 Peter Webster Centre, Group Work Room, Chesterfield 9.3012.30pm 83411 Peter Webster Centre meeting room 1, Chesterfield 9.0016.00pm 83407 L&D room 1, Parkwood Centre, Alfreton 9.3012.30pm 83404 Dove Holes BU County Suite 9.3012.30pm 83412 Peter Webster Centre Group Work Room, Chesterfield 9.3012.30pm 83418 Page 37 of 50 16 November 2015 Working Safely Provides participants with a basic health and safety understanding as well as the significance of various hazards around the workplace and helps towards employees working more safely. 23 November 2015 Personal Safety Provides participants with a basic understanding of situational factors which could affect your personal safety, why people become aggressive, some practical diffusion techniques and some basic personal safety guidance for different situations. 1 December 2015 Working Safely Provides participants with a basic health and safety understanding as well as the significance of various hazards around the workplace and helps towards employees working more safely. 2 December 2015 Noise, HAVS & MH Provides participants with a better awareness of noise and vibration, simple ways to reduce the effects of both noise and vibration as well as useful, practical tips to move and handle inanimate loads safely 10 December 2015 Personal Safety Provides participants with a basic understanding of situational factors which could affect your personal safety, why people become aggressive, some practical diffusion techniques and some basic personal safety guidance for different situations. D:\106747759.Doc Version 1.4 L&D room 1, Parkwood Centre, Alfreton 9.0016.00pm 83415 Peter Webster Centre Art Room, Chesterfield 9.0016.00pm 83408 L&D room 1, Parkwood Centre, Alfreton 9.0016.00pm 83416 Dove Holes BU County Suite 9.3012.30pm 83421 Peter Webster Centre Group Work Room, Chesterfield 9.0016.00pm 83409 Page 38 of 50 11 December 2015 Fire Safety Provides participants with general fire awareness as well as fire prevention arrangements and how to recognise and use fire extinguishers. 14 December 2015 Manual Handling Provides participants with an awareness of possible injuries when manual handling, safe lifting techniques, and ways to adopt a good posture when working. 17 December 2015 Work at Height The course is aimed at employees who use stepladders or ladders to work at height. The course includes a brief guide to the Work at Height Regulations and how to use ladders and stepladders safely. D:\106747759.Doc Version 1.4 Peter Webster Centre Group Work Room, Chesterfield 9.3012.30pm 83403 L&D room 1, Parkwood Centre, Alfreton 9.3012.30pm 83512 Dove Holes BU County Suite 9.3012.30pm 83419 Page 39 of 50 EDRM e-learning and workshops Please note: Training is now provided on the basis of sections/departments actually going ‘live’ on the EDRM system. EDRM e-learning is also available to all EDRM users via the ‘T’ for Training icon on your desktop that links to the LDS EPDR Centre. To search for your e-learning course click on “EDRM” under ‘Learning Activity Search’. There are a number of e-learning modules available. If you have any queries about the courses, please contact the EDRM trainer, Tracy Veitch by e-mail: tracy.veitch@derbyshire.gov.uk or by 01629 538795. D:\106747759.Doc Version 1.4 Page 40 of 50 Access to Information Briefings A Freedom of Information Act 2000 and Environmental Information Regulations 2004 Briefing This session will provide an overview of the legislation including the type of request, applying exemptions, the public interest test and how to respond. Data Protection Act 1998 including subject access requests The second session will include the definitions of personal and sensitive personal data, disclosure of personal data and dealing with subject access requests. Recent changes to legislation will be covered. These briefings are really useful even for officers not dealing with requests regularly. Officers are welcome to attend both sessions or just one. There is no charge for attending these briefings. The maximum attendees for each session will be 50. To book a place, please follow your normal departmental procedures and gain manager approval prior to booking. Learning and Development contact: Aileen Hammerton Tel 01629 536939 email aileen.hammerton@derbyshire.gov.uk Date Time 24 November 2015 2.00-3.30pm 24 November 2015 3.30-4.30pm D:\106747759.Doc Version 1.4 Course title Location Freedom of Information Act 2000 and Environmental Committee room 1, Information Regulations County Hall, Matlock 2004 Provider Lucie Collard, Legal Services, Corporate Resources Tel 01629 538373 Data Protection Act 1998 Lucie Collard, Legal Services, Corporate Resources Tel 01629 538373 Committee room 1, County Hall, Matlock Page 41 of 50 Locator number 86781 86782 British Sign Language (BSL) DCC have signed up to the BDA Charter for Deaf People and to support this commitment the HR Division Learning and Development team in partnership with Derbyshire Adult Community Education are delivering BSL levels 1 and 2 for employees. This initiative aims to support this commitment by providing employees with the opportunity to develop their skills, gain a recognised qualification and communicate more effectively with the deaf community Applications: - Use a Qualification Training form (QT1) which can be found on Dnet and apply through your departmental training officer/administrators. Level 1 in British Sign Language This course starts on 21 September 2015 for 30 weeks 13.00 – 15.00 at the Parkwood Centre, Alfreton Park, Alfreton DE55 7AL Cost £185.00 per candidate. Locator number 83634 Qualification aim This qualification is designed to teach learners to communicate using British Sign Language (BSL) on a range of topics that involve simple, everyday language use. Level 2 Certificate in British Sign Language This course starts on 11 January 2016 for 30 weeks 10.00 – 12.00 at the Parkwood Centre, Alfreton Park, Alfreton DE55 7AL Cost £185.00 per candidate. Locator number 83635 Pre-requisite essential requirements BSL competence standards include requirements for candidates to have sufficient sight, manual dexterity, facial and body movement to produce and receive BSL. Level 1 BSL Qualification aim This qualification is designed to enable learners to develop an ability to communicate with Deaf people using BSL in a range of familiar contexts, participating in lengthy and open-ended exchanges. The course will develop functional communication in BSL about a range of real life, routine and daily experiences. The learner will be able to deal with most routine language tasks and have sufficient grasp of grammar to cope with some non-routine tasks. Learners will be taught a number of regional variations in sign language. For more information please contact Aileen Hammerton Ext: 36939 aileen.hammerton@derbyshire.gov.uk D:\106747759.Doc Version 1.4 Page 42 of 50 Managing Mental Health Are you aware that 1 in 4 people experience mental health problems in the course of their lifetime? This could include your colleague, your customers, and your family As part of the council’s commitment to the national ‘Time to Change’ campaign, occasional mental health awareness training courses will be provided, targeted at different groups of employees, managers, elected councillors and HR officers. This means a range of different courses at different times, advertised as and when available. Half day workshop Target audience – managers/supervisors of staff and HR. Trainer: Lorraine Knights, Adult Care L&D contact: Aileen Hammerton, HR Division Tel 01629 536939 aileen.hammerton@derbyshire.gov.uk Aim: To provide an opportunity to explore how best to manage and support staff Learning Outcomes: By the end of this course participants will have used exercises to: • Discuss the way mental health conditions or difficulties relating to mental health, are viewed by society at large, plus some facts • Identify some of the key features associated with specific diagnosis • Discuss what the law says Discuss how to support staff • Have an opportunity to discuss the employee’s perspective D:\106747759.Doc Version 1.4 Page 43 of 50 Date Time Course title Venue Training provider Locator number 10 9.30November 13.00pm 2015 Managing Mental Room 2, SETC, Ripley DE5 3HY Health Inhouse 86831 23 February 2016 9.3013.00pm Managing Mental Art room, Peter Webster Centre, Health Chesterfield, S41 8LQ Inhouse 86832 10 May 2016 9.3013.00pm Managing Mental Main meeting room, Dove Holes BU, Health Nr Buxton SK17 8BJ Inhouse 86833 To book onto a workshop: Contact your own departmental Learning and Development Team who will be able to process your application to attend a workshop. You will then receive confirmation of booking and joining instructions. D:\106747759.Doc Version 1.4 Page 44 of 50 Legionella Management Training programme Training Sessions 2015 (All Departments) These training sessions have been specifically tailored for the person who is delegated to carry out the on-site Legionella monitoring. Although the responsibility for onsite Legionella temperature testing lies with the Premises Duty Holder (Head Teacher, Premises Manager etc), this duty is usually delegated to a responsible person under the duty holder’s control, e.g. caretaker or site manager. Therefore the person attending the training should be the one who will be carrying out the periodic monitoring. Please note that there is a charge of £50 per person for Academies and other external clients – please fill out the booking form overleaf. If you cancel your place with less than 24 hours’ notice you will still be charged. Training Venues: Dove Holes Business Unit, 8-10 Hallsteads, Dove Holes, Derbyshire SK17 8BJ Markham Vale Project Environmental Centre, Markham Lane, Markham Vale, Chesterfield, Derbyshire S44 5HS Denby Depot & Business Unit, Prospect Road, Denby, Ripley, Derbyshire, DE5 8RE Date Time Venue Tuesday 7th July 2015 09:00 to 12:30 Buxton/Dove Holes Business Unit Wednesday 30th Sept 2015 09:00 to 12:30 Denby Depot/Business Unit Friday 13th November 2015 09:00 to 12:30 Markham Vale Environment Centre Wednesday 9th December 2015 09:00 to 12:30 Buxton/Dove Holes Business Unit Contact: Harvey Williams (Legionella Surveyor, H&S) Tel: 01629 538382 / 07770 335091 Or the H&S Office Tel: 01629 538401 Derbyshire County Council, Chatsworth Hall, Chesterfield Road MATLOCK, Derbyshire, DE4 3FW E-mail: harvey.williams@derbyshire.gov.uk D:\106747759.Doc Version 1.4 Page 45 of 50 Booking Form for ACADEMIES AND EXTERNAL CLIENTS Legionella Management Training Please ring Harvey Williams (01629 538382 / 07770 335091) or the Health and Safety Office (01629 538401) before submitting this form to make sure there are still places available on the course you wish to attend. Please note that you will be invoiced in advance, if you cancel your place giving at least 24 hours’ notice the booking fee will be refunded. Booking Order No: Academy/Company Name & Address: Name of candidate: Position: Email: Tel: Date of course: Venue: Cost: £50.00/person Signature: Print Name: Date: Return the form to: Harvey Williams (Legionella Surveyor, H&S) Tel: 01629 538382 / 07770 335091/ Or the H&S Office Tel: 01629 538401 Derbyshire County Council, Chatsworth Hall, Chesterfield Road, MATLOCK, Derbyshire, DE4 3FW E-mail: harvey.williams@derbyshire.gov.uk D:\106747759.Doc Version 1.4 Page 46 of 50 Asbestos Management (DUTY HOLDER) Training programme Training Sessions 2015 (All Departments) The training programme for ‘Asbestos Management Training’ has now been agreed. Sessions are detailed below. Can you please ensure that ALL UNTRAINED ‘Duty Holders’, (those responsible for the management of DCC buildings) have booked onto one of these Mandatory sessions. Please note that there is a charge of £50 per person for Academies and other external clients – please fill out the booking form overleaf. If you cancel your place with less than 24 hours’ notice you will still be charged. Training Venues: Dove Holes Business Unit, 8-10 Hallsteads, Dove Holes, Derbyshire SK17 8BJ Markham Vale Project Environmental Centre, Markham Lane, Markham Vale, Chesterfield, Derbyshire S44 5HS Denby Depot & Business Unit, Prospect Road, Denby, Ripley, Derbyshire, DE5 8RE Date Time Venue Friday 3rd July 2015 09:00 to 12:45 Markham Vale Environment Centre Thursday 22nd October 2015 09:00 to 12:45 Denby Depot/Business Unit Thursday 26th November 2015 09:00 to 12:45 Markham Vale Environment Centre Tuesday 1st December 2015 09:00 to 12:45 Buxton/Dove Holes Business Unit Contact: Barry Jones (Asbestos Manager, H&S) Tel: 01629 536211 / 07769 654962 Or the H&S Office Tel: 01629 538401 Derbyshire County Council. Chatsworth Hall. Chesterfield Road MATLOCK. Derbyshire. DE4 3FW E-mail: barry.jones@derbyshire.gov.uk D:\106747759.Doc Version 1.4 Page 47 of 50 Booking Form for ACADEMIES AND EXTERNAL CLIENTS Asbestos Management (DUTY HOLDER) Training Please ring Barry Jones (01629 536211 / 07769 954962) or Health and Safety (01629 538401) before submitting this form to make sure there are still places available on the course you wish to attend. Please note that you will be invoiced in advance, if you cancel your place giving at least 24 hours’ notice the booking fee will be refunded. Booking Order No: Academy/Company Name & Address: Name of candidate: Position: Email: Tel: Date of course: Venue: Cost: £50.00/person Signature: Print Name: Date: Return the form to: Barry Jones (Asbestos Manager, H&S) Tel: 01629 536211 / 07769 654962 Or the H&S Office Tel: 01629 538401 Derbyshire County Council. Chatsworth Hall. Chesterfield Road, MATLOCK. Derbyshire. DE4 3FW E-mail: barry.jones@derbyshire.gov.uk D:\106747759.Doc Version 1.4 Page 48 of 50 Women’s Lives A free course in Matlock starting in September 2015 Run in partnership between Derbyshire County Council and UNISON Women’s Lives is a women only course designed to build your confidence as well as help you to develop your study skills. It is exciting and fun as well as being challenging! WHO IS THE COURSE FOR? Women’s Lives is for women of all ages and from all walks of life who would like to take up new learning opportunities. The course is being paid for by UNISON and is offered to all Derbyshire County Council employees as part of a partnership agreement. HOW WILL THE COURSE HELP ME? The Women’s Lives course will help to increase your confidence and self-esteem as you develop new skills and brush up on old ones. You’ll find that the course not only helps you in your job but also outside work with participating in group activities, helping the kids/grandchildren with homework, making yourself heard and finding new opportunities. The course will help you to: i) Develop Study Skills – get into the swing of following a course of study. This will include reading and understanding texts, note taking, writing, research skills and being better able to analyse things. ii) Develop your understanding of issues which relate to women – culture, tradition, opportunities (or lack of them), expectations, hopes and fears. iii) Enjoy studying with a group of like minded women. In the study sessions you will discuss and debate a variety of topics. The sessions are run in a relaxed and informal way and you will have the opportunity to share experiences. No-one will be put on the spot or made to feel uncomfortable. During the course you will be Studying Women’s Experiences, Exploring Images of Women and choosing a topic of your own to investigate. There are no tests or exams. D:\106747759.Doc Version 1.4 Page 49 of 50 HOW IS THE COURSE DELIVERED? You will join a regular study group which will meet every Tuesday between 10 – 12am for 8 weeks at the Derbyshire Record office in Matlock starting on 29th September and meeting up until 24 November, excluding half-term. You will need to seek permission from your manager to attend this course if you would normally be at work on Tuesday between 10 -12am. WILL I NEED TO DO SOME WORK IN MY OWN TIME? Yes! There are 8 group sessions to attend and much of the preparatory work will be done in class but you will need some personal study time in order to complete the 3 course assignments – no more than 2 hours per week. SUPPORT FROM YOUR TUTOR The course will be delivered by Sue Sheldon from the Workers’ Educational Association (WEA) who is a very experienced adult trainer. As well as running the study group meetings, Sue will also be available to talk to you on the phone when you need help or advice and to give you individual feedback on your work. WHAT HAPPENS AT THE END OF THE COURSE? At the end of the course, many students decide to sign up for other courses including qualifications in English and maths; or opportunities at college or university. Some seek promotion at work or a new job. They majority of learners say their confidence and self-esteem has increased. The WEA provide a Certificate of Achievement. WANT TO FIND OUT MORE OR APPLY FOR A PLACE? A Women’s Lives information session is being held on the 15th September in the Council Chamber, County Hall, Matlock between 12 – 1pm and repeated again between 1 – 2pm with a free buffet lunch! Come along, meet the tutor and have a look at the course materials. To book your place, please contact: Aileen Hammerton, HR (Learning and Development) Tel 01629 536939 aileen.hammerton@derbyshire.gov.uk or Caroline Smith, UNISON Lifelong Learning co-ordinator smithcavendish120@btinternet.com Tel 01629 582266 Mob 07793 369548 or Sue Beastall, UNISON Lifelong Learning co-ordinator Sue.beastall@derbyshire.gov.uk D:\106747759.Doc Version 1.4 Page 50 of 50
