WAIRARAPA DISTRICT HEALTH BOARD A DISABILITY PERSPECTIVE A framework for Implementation of the New Zealand Disability Strategy 2005 - 2009 Disability Plan – November 2006 CONTENTS Introduction ................................................................................................................. 3 A Disability Perspective ....................................................................................... 4 The New Zealand Disability Strategy ........................................................................ 5 Vision ..................................................................................................................... 5 Objectives .............................................................................................................. 5 Shifting Beliefs and Attitudes .............................................................................. 6 The Wairarapa Disability Community ..................................................................... 8 Disability Demographics ...................................................................................... 8 The Disability Sector ............................................................................................ 8 Progress on Wairarapa DHB Disability Action Plan (2002-2005) ....................... 10 Priorities for 2006 – 2009 .......................................................................................... 12 Disability Perspective – Action Plan ........................................................................ 14 Health and Disability Service Provider and Employer .................................. 14 Funder and Planner of Health and Disability Services. ................................. 19 A Communicator and Provider of Information .............................................. 21 As a Community Leader .................................................................................... 22 Conclusion .................................................................................................................. 24 Appendix 1 ................................................................................................................. 25 Appendix 2 ................................................................................................................. 26 Appendix 3 ................................................................................................................. 29 Disability Plan – November 2006 Introduction Wairarapa District Health Board is moving towards implementing the vision of the New Zealand Disability Strategy through adopting and promoting a disability perspective - the framework that will guide Wairarapa District Health Board (DHB) in implementing the New Zealand Disability Strategy (NZDS) over the next three years. It is a challenging framework for an organisation that is primarily focussed on funding and delivering health services like Wairarapa DHB. The ideas of participation and inclusiveness that underpin the Disability Strategy mean we have had to broaden our thinking on disability from focussing on disability services, to thinking about the barriers we create in the way we work, the way we communicate, and the way we manage our organisation. This document is deliberately formatted in Times New Roman, Font 14 to enable easier reading for visually impaired people. This plan not only aligns with the Disability Strategy1, but also the Health of older People Strategy2, the DHB Strategic Plan3 and the DHB Health of Older People Plan4. It is envisaged that this Disability Action Plan will build on current developments while also giving direction for further implementation of the Disability Strategy in the Wairarapa. The implementation plan recognises that as a District Health Board we can not address every barrier overnight, but that we can take a step-by-step approach to practical and attitudinal changes that will benefit the entire community. The plan provides a pathway for the Wairarapa DHB to respond to disability issues identified by groups, individuals and the wider community. The plan will guide people involved in the delivery, management, and governance of health and disability services in the DHB to implement the principles of the NZDS (2001). The challenge in implementing the Strategy is weaving its vision into everything we do on an ongoing basis. Using a Disability Perspective will help us meet that challenge. New Zealand Disability Strategy, Office for Disability Issues, Ministry of Social Development, April 2001 Health of Older People Strategy, Ministry of Health, April 2002 3 Wairarapa DHB Strategic Plan, Wairarapa District Health Board, 2006 4 Wairarapa Elder Local Links (W.E.L.L.) – Health of Older People Plan, Wairarapa DHB 2004 1 2 3 A Disability Perspective Disability is not something individuals have. What individuals have are Impairments (“bits of our bodies that don’t work too well”). These may be sensory, neurological, psychiatric, intellectual, physical, or other impairments. Disability is the process which happens when one group of people create barriers by designing a world only for their way of living, taking no account of the impairments other people have. “Giving everyone a “fair go” is a core value of New Zealand Society. It reflects a long-standing ambition for a society that promotes the equal enjoyment of human rights. Disabled people and their families seek a society in which we can all feel we have that “fair go”, an inclusive and nondisabling society which is good for all New Zealanders. The aspirations of disabled people are as ambitious or as simple, and certainly as diverse, as those of the general population. However, the barriers to achieving these aspirations are quite different to those facing non-disabled people. Disabled people are over-represented in lower-paid occupations, and are likely to have fewer financial and family resources than the general population. This economic disadvantage is compounded by the financial cost of disability. As a group, disabled people generally have poorer general health status, and poor access to support services and other arrangements that might allow them to move from a marginalised position in society.”5 A disability perspective is an empathetic viewpoint that considers the needs and aspirations of disabled people. The application of this perspective in policy and service development involves an analysis of the impact of any matter on disabled people and their Family/ whanau and this necessarily involves consultation with the disabled community. This document, “A Disability Perspective”, provides a framework that will guide Wairarapa District Health Board in implementing the New Zealand Disability Strategy over the next three years. This perspective is adopted and promoted through the District Health Board’s role as As a health and disability services provider and employer. As a funder and planner of health and disability services. As a communicator and provider of information. As a community leader. 5 Including a Disability Perspective: A toolkit for policy makers, Office for Disability Issues, Ministry of Social Development, October 2005 4 The New Zealand Disability Strategy6 Vision A fully inclusive society will be reality when people with impairments say they live in: ‘A society that highly values our lives and continually enhances our full participation’. About 20% of the New Zealand population has a disability; about 3% has a severe disability. (Population Health Needs Assessment 2001). Many are unable to reach their potential or participate fully in the community because of barriers they face doing things that most New Zealanders take for granted. The barriers range from the purely physical, such as access to facilities, to the attitudinal, due to poor awareness of disability issues. The aim of the New Zealand Disability Strategy: Making a World of Difference – Whakanui Oranga, is to eliminate these barriers wherever they exist, and it outlines the Government’s policy to promote inclusion, independence and participation for people with disabilities. Objectives 1. Encourage and educate for a non-disabling society 2. Ensure rights for disabled people 3. Provide the best education for disabled people 4. Provide opportunities in employment and economic development for disabled people 5. Foster leadership by disabled people 6. Foster an aware and responsive public service 7. Create long-term support systems centred on the individual 6 New Zealand Disability Strategy, Office for Disability Issues, Ministry of Social Development, April 2001 5 8. Support quality living in the community for disabled people 9. Support lifestyle choices, recreation and culture for disabled people 10. Collect and use relevant information about disabled people and disability issues 11. Promote participation of disabled Maori 12. Promote participation of disabled pacific peoples 13. Enable disabled children and youth to lead full and active lives 14. Promote participation of disabled women in order to improve their quality of life 15. Value families, whanau and people providing ongoing support. Achieving the vision of the New Zealand Disability Strategy will involve working closely with Government, the disabled community, support agencies, health and disability service providers and the general community. Achieving the vision will also involve recognising the principles of the Treaty of Waitangi. Over recent years, the New Zealand Disability Strategy has provided the direction for the DHB to address disability related issues. With the occurrence of disability tending to increase with age, the Health of Older People Strategy has also contributed to addressing the needs of people with disabilities. In the Wairarapa, these two major strategies are given life through The Wairarapa Disability Strategy Action Plan and Health of Older People Plan (W.E.L.L. document). Shifting Beliefs and Attitudes Until recently disability was regarded as a problem inherently connected to and within individuals. Therefore society saw its role as helping to fix or accommodate problems of individuals. This often took the form of segregating people with the ‘problem’ and providing a service which attempted to normalise their special needs. This resulted in the human needs of many individuals being unmet. 6 The human rights movement provided part of the inspiration and foundation for shifts in thinking about disability. The right to self determination depends on society and similarly the range of choices impacts on that right. People who experience disability have adopted a social model of disability. From this perspective it is society that disables people when its infrastructure and systems cannot accommodate the diverse abilities and needs of all citizens: ‘Disability is in society, not me’. Therefore society has a role in ensuring its systems are designed in a way that makes room for all its citizens, not just the majority. The many ways in which beliefs and attitudes to disability have shifted over time are outlined below: From To Disability is an individual problem Disability is a challenge for society Differences in abilities are inadequacies Differences in abilities are not inadequacies Seeing deficits Seeing strengths Us and them – exclusion – tolerance All of us – inclusion- valuing Society choosing for ‘them’ Disabled people choose for themselves Professionals know best People have different kinds of knowledge Charity based Rights based Patient Citizen Institutional orientated Community orientated Medical model of disability- control Social model of disability – change Disabling Enabling The table above illustrates the trends from one set of attitudes to another. As with any polar comparison reality sits somewhere along a pathway between the two points. For example there is currently some discussion about the true value of community oriented disability support compared to institutional care for some people. Are people receiving appropriate community support services or do they have to cope with a life of poverty with all the accompanying disadvantages? There is also debate about the tensions of the Social model and the Medical Model of disability. To what extent does a person’s medical condition impact on their lives in terms of disability? 7 The Wairarapa Disability Community Disability Demographics The 2006 Census identified a Wairarapa population (1.4% increase since 2001). Specific disability statistics from the census are not yet available, but if the National Survey data (2001) is used7, it is estimated that Wairarapa has approximately 7,800 people with disabilities. Of these, about 4,600 are likely to require some assistance, 60% of whom are over 65 years old. The number of people affected by disability is increasing as the population ages. The estimated current Wairarapa population of older people (over 65 years) is 6,620. Of these people, 3,700 (56%) are estimated to have some level of functional disability, with three quarters of these (2,780 older people) requiring some kind of assistance. Mobility disability is the most common disability in adults. More than half of all people with a disability have more than one type of disability, for example mobility and hearing or vision. Twenty one separate groups/organisations have been identified in Wairarapa who represent or advocate for people with disabilities. In addition to these groups are service providers and numerous organisations and individuals who provide formal and informal support for people with a disability – all of whom have a role in advocating for the interests of disabled people. The Disability Sector = Disabled people = Disability community = Wider disability sector 7 Inferred from New Zealand Disability survey 2001 8 Disabled people are: People with impairments who have first hand experience of the disabling nature of society. Their impairments may be sensory, neurological, psychiatric, intellectual, physical, or other impairments. Family/whanau are: Partners, friends, relatives and others directly involved in informal support, as determined by disabled people The disability community is: Disabled people and their family/whanau, and organisations that represent disabled people and family/ whanau The wider disability sector also includes: Individuals who work in a professional role to support the disability community and address disability issues Non-government organisations that provide support services for disabled people Government organisations that fund or provide support services for disabled people Collective agencies that represent providers and consumers for particular aspects of the disability sector. The perspectives of disabled people are not homogeneous. Life experiences of disabled people are influenced by the nature of their particular impairment. Moreover, factors such as gender, age, geographic location, ethnicity, culture, social values and sexual orientation also have a profound, and often a compounding effect on an individual’s experience of disability. Disabilities cut across all aspects of community life and all sectors of society. DHB Consultation with disabled people and their advocates has occurred and continues to occur through links between: The Disability Support Advisory Committee (DSAC) The Needs Assessment and Service Co-ordination Agency (NASC) Client Advisory Group that consists of representatives from all disability groups Disabled Persons’ Assembly (DPA) and Disability-specific support and advocacy groups. 9 Progress on Wairarapa DHB Disability Action Plan (2002-2005) Essential components of the Wairarapa Disability Strategy Action Plan (2002 – 2005) have included: Consultation with the disability community on the development of all proposed public buildings and facilities Staff training in Disability Awareness Using an inter-sectoral approach Focusing on the health and disability needs of older people with disabilities Ensuring disabled people are informed of their rights when receiving health services Working in partnership with Maori/Iwi to improve access to disability support services Working collaboratively to strengthen the pathway to adulthood for disabled children and youth Improving responsiveness to people with disabilities. Recent years have focused on implementing specific initiatives outlined in the DHB Disability Strategy Action Plan and the plan for introducing an integrated continuum of care for older people.8 Since the drafting of the last Disability Action Plan, the DHB has gathered knowledge about perceived needs and priorities for people with disabilities through: Its Strategic Planning process The DHB Disability Services Advisory Committee FOCUS Client Advisory Group Surveys (e.g. Accessibility survey of residential care facilities, carers’ survey, transport survey) Direct feedback from service users Local and National advocacy groups (e.g. CCS, Alzheimer’s society) 8 Wairarapa District Health Board Health of the Older person Plan 2004 10 As plans for the Hospital Facility and Service Development have progressed, various disability interests have been represented and provided valuable advice for the structural and service planning of the new hospital. The DHB adopted a partnership model for its proposed hospital and service development and also for implementing an integrated continuum of care for older people. During the past year, the DHB has been able to take advantage of its relatively small size and has developed working relationships and partnerships with a range of other sectors. Throughout various projects to develop services, these sectors (e.g. local councils) have been advised and guided by people with disabilities and their advocates (e.g. DPA). Transport issues in the Wairarapa were identified by the community as needing urgent attention, especially for those with disabilities. In response to this concern, the DHB has worked with local and regional government, the PHO, and Red Cross to address the issues. A local Wairarapa Community Transport Trust has been established, funds raised and a community transport van service established. Wairarapa DHB has added its voice to that of the community in ensuring appropriate road and rail transport access for disabled people and has submitted comments on the Wellington Regional Council Land Transport review. The need for information (e.g. about services and how to access them), has also been identified as an issue in the Wairarapa. This has been addressed in a number of ways: Production of an Independent Living Guide by FOCUS (NASC Agency), which is given to all people receiving needs assessment “Living Well, Ageing Well”, publication to promote wellbeing and the inclusion of older people in the community. (This publication also included a directory of appropriate services and contacts) An 0800 transport information and co-ordination service. Since devolution of disability support funding for older people occurred in October 2003, the DHB has aimed to ensure that disability support services for older people were congruent with services funded by the Ministry for younger people with disabilities. The DHB has therefore maintained links with the Ministry Directorate of Disability Services. During the period of this Disability Action Plan, the DHB has reconfigured contracts to more specifically address disability needs for Maori. Maori disability support continues to develop in conjunction with the NASC agency (FOCUS), Te Hauora Runanga o Wairarapa and Whaiora Whanui to ensure an integrated approach for 11 Maori with disabilities and their whanau. The newly established programme for early intervention for Koroua and Kuia is achieving success, especially in South Wairarapa, in terms of promoting healthy living and social inclusion through a wide range of activities. The Tai Chi programme (funded by ACC), optimizes a range of movements for those people with arthritis and aims to prevent falls. This programme is well attended at venues such as Marae, community centres and church halls. Although some of the above objectives still need to be fully addressed, there has been considerable progress made towards achieving the aim of the Disability Strategy and the Disability Strategy Action Plan over the past few years. Priorities for 2006 – 2009 The DHB wishes to adopt a model for its Disability Action Plan using its various roles as: As a health and disability services provider and employer As a funder and planner of health and disability services As a communicator and provider of information As a community leader Advice was sought from the disability community with regard to the priorities within these DHB roles and the following priorities were endorsed for the DHB: As a health and disability services provider and employer Easily accessible services Single point of entry to support services Attitudinal changes – ensuring our services consider the implications for people with disabilities Ensuring ongoing feedback from the disability community (e.g. written and verbal follow-up / satisfaction surveys) Enabling disabled staff to contribute to development of DHB support of disabled employees 12 As a funder and planner of health and disability services. Planning and Policy development - ensuring disability issues are an integral part of policy development. Ensuring that contracted services are provided in an accessible and appropriate manner. Carer Support – addressing carers’ needs to support them caring for disabled people living at home. (e.g. respite care, day care, relief carers in the home, information, skill development). As a communicator and provider of information. Communicating through a variety of media (e.g. spoken, visual, sign language interpretation when appropriate) Promoting the single point of entry to also be the identifiable point of information (e.g. publications and queries) DHB Web site to include information for people with disabilities As a community leader. Joint partner with other parties to support local community transport (e.g. Local Council, PHO, Red Cross) Advocating for a disability perspective with other agencies. These four DHB roles and their priorities form the basis for this Disability Action Plan. 13 Disability Perspective – Action Plan Health and Disability Service Provider and Employer Easily accessible services Actions WDHB will undertake a specific audit of the access to all Provider Arm services and make recommendations to reduce physical and nonphysical barriers where necessary to ensure maximum usability and access to services. Approach “Barrier Free” audit tool developed or adopted Audit of service buildings - Hospital Timeframe October 2006 Measures Wairarapa DHB will: Identify the number and percentage of Provider Arm service buildings (including entrances, car parks, March 2007 toilets, examination tables etc.) which are accessible and meet NZ Standard 4121:2001. - Off site service bases Identify any barriers to accessing services by people with a sensory disability (e.g. blind, deaf). Involvement of DSAC – for inclusion in planning for new service buildings April 2007 Implementation of DSAC recommendations subject to endorsement from the Board. June 2007 Develop an Access policy for the DHB (see Appendix 2). February 2007 Access policy adopted by the DHB. 14 Single point of entry to support services Actions WDHB will configure entry and triage to home based nursing and support services through one portal (single point of entry). Approach Timeframe Central Care July 2006 Management Centre To (Umbrella Support June 2009 Services) to be configured in line with planned building developments on DHB hospital site. Gradual increase of services accessed through a single point of entry from 2006 to 2009 Measures Wairarapa DHB will: Promote the role of the single point of entry for disability support services Review the role of Homelinks with regard to its restorative function and its relationship with other Departments (AT&R, District Nursing). Ensure transparency and consistency of assessment and allocation of funded support for people with disabilities. 15 Attitudinal changes – ensuring our services consider the implications for people with disabilities Actions The DHB will work towards increasing the overall understanding and knowledge of the NZDS (2001). Approach Timeframe Measures WDHB will include education about the NZDS (2001) and diversity awareness in its mandatory orientation and staff updating programmes. October 2006 & ongoing Wairarapa DHB will: External providers will be offered the opportunity to attend specific Disability Awareness training provided by the DHB. October 2006 & ongoing Measure the number of external providers attending the Disability Awareness training each year. Identification of patients who have special needs relating to communication (e.g. deaf, blind). June 2007 Prompts will be in place for staff to identify specific communication needs of patients attending outpatient clinics or being admitted as an inpatient. Measure the number of staff attending Disability Awareness training each year. Monitor perceived value of Disability Awareness training through Training Evaluation processes. 16 Enabling disabled staff to contribute to development of DHB support of disabled employees Actions The DHB will seek to support staff who identify as being disabled. The DHB will ensure that disabled people and given the opportunity to apply for appropriate positions within the organisation. Approach Timeframe Measures WDHB will invite June 2007 current and new staff & ongoing to indicate if they identify themselves as having a disability. Those who do will be invited to forward suggestions for appropriate DHB support. Wairarapa DHB will: The DHB will advertise vacancies appropriate for disabled people through its usual media arrangements as well as in relevant disability related publications. Employment selection records demonstrate advertising for vacancies through appropriate media. October 2006 Measure the number of staff identifying as having a disability each year. Maintain a register of suggested actions for supporting disabled staff and refer to this register in service development plans. 17 Ensuring ongoing feedback from the disability community (e.g. satisfaction surveys) Actions WDHB will seek ongoing feedback from the Wairarapa Disability Community about its services Approach Timeframe Measures WDHB will include October specific disability 2006 & related questions in ongoing its regular satisfaction survey. Wairarapa DHB will: FOCUS (Needs July 2006 & Assessment and Ongoing Service Coordination Agency) will complete monthly client satisfaction surveys from disabled people who have received a needs assessment. FOCUS will: AT&R Service will provide a follow-up call for clients who have been discharged from the rehabilitation ward. Rehabilitation Service records and reports to HAC will demonstrate follow-up service for clients. October 2006 Analyse data received from its satisfaction survey in order to improve its service to people with a disability. Ensure results of monthly client satisfaction survey is reported to the DHB and the results communicated to FOCUS staff. 18 Funder and Planner of Health and Disability Services. Planning and Policy Development Actions WDHB will ensure disability issues are an integral part of policy development. Approach Timeframe Measures WDHB will ensure that Disability issues are addressed within in its Strategic Plan. July 2006 & ongoing Wairarapa DHB will demonstrate a disability perspective in its Strategic and Annual Plans. DSAC will advise policy development. July 2006 & ongoing The Disability Community will be consulted about major DHB planning documents. Ensuring that contracted services are provided in an easily accessible and appropriate manner. Actions Approach Timeframe Measures WDHB will ensure that contracted Health and Disability services are provided in an accessible and appropriate manner. Through its contracts with service providers WDHB will require accessibility for disabled people. October 2006 & ongoing Wairarapa DHB will: All contracts will have clearly stated quality requirements. Audit Disability Support providers for contractual requirements, alongside certification audits for Health and Disability standards. July 2006 & ongoing Wairarapa DHB will: Ensure that all contracted services are required to ensure that their services are easily accessible to people with a disability. Ensure that, on average, at least four Disability Support providers are audited each year. 19 Carer Support Actions WDHB will address primary carers’ needs to support them caring for disabled people living at home. Approach WDHB will develop a carer support service which will include: Timeframe October 2006 & ongoing Recruitment, selection and training of relief carers Measures Wairarapa DHB will: Maintain records of activities relating to carer support. Maintain a register of appropriate relief carers. Maintaining a register of relief carers Providing an information service for carers Providing training and development opportunities and enabling carers to participate WDHB will ensure that carers are able to be supported through Respite and Day Care. July 2006 & ongoing Respite care beds are available when needed. 20 A Communicator and Provider of Information Communicating through a variety of media Actions Approach WDHB will ensure that it communicates effectively through a variety of media such as spoken, visual, sign language interpretation when appropriate. WDHB will ensure that all signage meets disability standards (e.g. size, colour, texture, placement). Timeframe March 2007 Measures Wairarapa DHB will: Undertake a ‘disability barrier’ audit for Wairarapa Hospital. Ensure patients with June 2007 sensory disabilities are identified and their preferences for communication are notified to staff. Develop a communication preference notice system for disabled patients - to be instigated on admission. Promoting the single point of entry to also be the identifiable point of information Actions The Wairarapa DHB will ensure an identifiable point of information for disabled people. Approach Timeframe Measures The Wairarapa DHB will June 2009 ensure that service development for a single point of entry also encompasses an information function (e.g. for (e.g. publications and queries). Information for disabled people is provided through the same agency that provides the single point of entry. Information will also be distributed through appropriate forums and workshops. Appropriate forums and workshops promote information for disabled people. November 2006 21 DHB Web site to include information for people with disabilities Actions WDHB will include specific information for people with disabilities on its web site Approach WDHB will ensure the Disabled community are involved in developing a range of information appropriate to the needs of disabled people. Timeframe October 2006 & ongoing Measures Wairarapa DHB will: Ensure accessible disability-relevant information on its web site As a Community Leader Joint partner with other parties to support local community transport Actions Approach Timeframe WDHB will work with other relevant agencies (e.g. Local Councils, PHO, Red Cross) to promote and improve transport within the Wairarapa and between neighbouring DHBs. WDHB will continue to contribute to the Wairarapa Community Transport Trust and, with the PHO will seek a contractual arrangement with the RED Cross for provision of transport services. October 2006 & ongoing Measures Wairarapa DHB will: formalise the DHB role in the Wairarapa community transport initiative. Advocating for a disability perspective with other agencies. Actions Approach Timeframe WDHB will advocate for the removal of barriers to participation for people with disabilities (e.g. submission to Regional and Local Council Community Plans). WDHB will include a disability perspective in any submissions on Local or regional Council Community Plans. According to submission dates Measures Wairarapa DHB will: Maintain a consistent submission on all plans for the rights and interests of disabled people (especially access to services and transport). 22 Consultation The DHB has used available feedback from the Disability sector over the past few years to draft priorities for this plan under its four roles described in this document. These roles and priorities provide the foundation for the plan. Feedback was sought from: Disability Support and Advocacy groups (see Appendix 1) Individual disability representatives DHB Disability Support Advisory Committee Comments received endorsed the proposed priorities and recommended some action points (e.g. that the single point of entry be promoted and widely published). To develop the plan further, other action points have also been added to reflect current developments and suggest specific future DHB projects. This plan was circulated to 88 recipients in August 06 for comment from a wider range of people / agencies including: Disabled people and their carers receiving support through FOCUS Advocacy and support groups Disability support providers Maori Health Providers Maori Health Directorate, Maori Health Committee DHB Senior Management Team DHB services and departments Wairarapa Community PHO Local Authorities ACC Work and Income Wairarapa DHB Disability Support Advisory Committee Mana Whenua PHO and medical centres Wairarapa Hospital and Community clinical staff 23 Feedback Four submissions were received (one verbal) and all were supportive of the plan (see Appendix 3). No alterations have therefore been made to the plan as submitted for consultation, but the population health context submitted by Public Health needs to be incorporated into the longer term strategy for Wairarapa. Conclusion This document, “A Disability Perspective”, provides a framework that will guide Wairarapa District Health Board in implementing the New Zealand Disability Strategy over the next three years. This perspective is adopted and promoted through the District Health Board’s role as As a health and disability services provider and employer. As a funder and planner of health and disability services. As a communicator and provider of information. As a community leader. As the New Zealand Disability Strategy applies to all Government sectors, it is expected that the District Health Board’s role in implementing this strategy will be focused on modelling a disability perspective for other sectors, influencing other sectors and working with them to promote a district wide intersectoral approach to meeting the needs of disabled people in Wairarapa (e.g. addressing transportation needs). By adopting a disability perspective for each of its various roles, the DHB will be able to progress steadily towards the vision of the Disability Strategy. Prepared by: Joanne Edwards Portfolio Manager Planning and Funding Joanne.Edwards@wairarapa.dhb.org.nz 27th October 2006 24 Appendix 1 Advocates for Disabled People Alzheimer’s Wairarapa Arthritis Foundation Blind Foundation Brain Injury Association CCS Wairarapa Disabled Persons’ Assembly Wairarapa Inc. Epilepsy Society Hearing Association Huntington’s IDEA Multiple Sclerosis Society Parkinsonism Society Post Polio Support Riding for Disabled Stroke Foundation / Stroke Club ADNET (Advocacy Network) DHB Disability Support Advisory Committee DHB Health of Older People Advisory Group Elder Abuse Coordinator To Hauora Runanga o Wairarapa Wairarapa Organisation for Older Persons (WOOPS) Carer Support Coordinator, FOCUS STARS Trust 25 Appendix 2 Draft Wairarapa DHB Disability – Access Policy Applicable to: Staff All Services, Departments and Issued by: Contact person: 1.0 [Type Issued Dept/Group] [Type Contact Designation] PURPOSE 2.0 To support Wairarapa DHB staff in ensuring disabled people are given appropriate consideration in DHB activities. POLICY Wairarapa DHB will ensure staff have the necessary support, advice, and training to make consideration of disabled people an integral part of the organisation’s decision-making processes. How the DHB will achieve this is listed in the attached Guidelines. The Wairarapa DHB is committed to realising the human right of people with disabilities to participate with dignity in the normal activities and processes of this organisation. This applies to both existing and potential employees with disabilities, to visitors with disabilities, and to members of the public with disabilities who will be using the Wairarapa Hospital services. The Wairarapa DHB is committed to providing an environment which enables people with disabilities to approach, enter and use the offices and facilities independently. In practice, this means the DHB will: only purchase or lease new accommodation which meets the requirements of the New Zealand Standard 4121:1985 or the Building Code; ensure that any alterations made to existing accommodation meet the requirements of the New Zealand Standard 4121:1985 or the Building Code; ensure that people with disabilities and staff with expertise in disability issues are involved in planning for alterations to facilities or buildings. Applied practical experience can enhance the results, over and above what is required by accessibility standards. make any reasonable adjustments to enable people with disabilities to carry out their jobs efficiently or access the department's services; ensure that people with disabilities have access to information on the department's services; and have appropriate procedures in place to identify and address the needs of individual staff and clients with disabilities. 26 3.0 4.0 REFERENCES Health & Disability Commissioner’s Code of Rights 1996 New Zealand Standard 4121:1985 Health and Disability Sector (Safety) Standards 2002 NZ Disability Strategy 2001 RELATED WAIRARAPA DHB DOCUMENTS Code of Rights Policy 5.0 FURTHER INFORMATION / ASSISTANCE Barrier Free New Zealand Trust The purpose of Barrier Free New Zealand Trust is to facilitate and encourage solutions for the provision of Universal Access for all people 6.0 APPENDICES 7.0 Guidelines KEY WORDS (maximum of 4) Disability Access Building Code 27 ACCESS GUIDELINES Wairarapa DHB will maintain and develop relationships with community groups that have an interest in disability issues. Wairarapa DHB will include consultation with disabled people as part of any community consultation process. Staff will aim to record and share information on a patient’s disability in such a way as to minimise the need for the patient to bring it to staff attention. Some people are sensitive about their disability, so staff awareness will ensure the necessary accommodations can be made without fuss. Staff will communicate directly with the patient whenever possible rather than through an accompanying person. Wairarapa DHB will support appropriate alternative or adapted communication methods where these are required. In some cases, the adaptation may be as simple as a large print document. Staff are encouraged to clarify with the patient any special requirements the patients have in relation to their disability. Some disabled people have routines to maintain their well-being (for example, arm-strengthening exercises for someone who uses a wheelchair, meditation for someone who has an anxiety disorder). Where appropriate and possible, it is preferable for the patient to maintain these. When they are not appropriate, or cannot be accommodated, a clear explanation early in the treatment process is necessary. Staff will recognise that the equipment disabled people use may be more valuable to them than it appears. This has implications for its care and handling, particularly if the person and the equipment must be separated. 28 Appendix 3 Disability Action Plan 2006 Consultation Responses Name & Organisation Aynslie O’Reilly Rehab WDHB Diane Chapman Liz Garden Carol Campbell Woops Co-ord Alzheimers Co-ord AVS Co-ord Joyce Greig NZFB (Wairarapa Community Committee) Debi LodgeSchnellenberg Wairarapa Public Health (verbal submission) Q1 In your opinion, will this plan make a difference to people living with a disability in the Wairarapa Q2 & 2a Given that we are planning for direction and progress rather than resolving all issues at once, do you agree with the proposed actions and approaches outlined in Section 6 of the plan? Q2b Do you consider these to be the highest priority in the short/medium term? Q2c Are there any actions or approaches that you consider or higher priority or have not been included? Yes Yes Good to be accenting the positives as opposed to the negatives for those living with disabilities. Yes Yes Yes Yes Especially attitudinal; changes and ensuring ongoing feedback from the disability community (e.g. (satisfactory surverys) Yes Yes Yes Single entry point excellent. Yes Yes No No All services need to be continually expanding to meet the needs of the projected increase of older people with disabilities in the Wairarapa. Q3 Any other comments you may wish to make An excellent presentation and document. Thank you Joanne Yes Need to take a population wide approach for longer term disability issues – e.g. housing, environment for disabled people 29 Is your interest as a:User of Disability Services (UODS) Provider of Disability Services (PODS) Other PODS PODS UODS PODS PODs Special area of interest Older people Older people Older Maori people Sight impaired or any older people with a disability Public Health (700 members) (160 members) 30