1 HEALTH SERVICES DELIVERY 1.2 PROGRAMME FOR ORGANIZATIONAL DEVELOPMENT 1.2.2 Medical Equipment management improvement(as of March 2008) A Focal Point B Implementing Agencies DDG(BES), Provincial Directors of Health Services. DDG(BES), Central BES, PDHS, Provincial BES, Respective Hospitals C Target Areas & Beneficiaries Beneficiaries are all patients and the health care workers of the entire country Project Summary Ministry of Health is committed to ensure the availability of good quality, safe and effective essential drugs to the people. The aim is to make sure efficient supply with continuous availability of life saving, essential drugs vaccines in all health institutions. This project covers supply and distribution of all essential drugs and all other medical supplies except medical equipments to all government and semi government health institutions. Also it is responsible to the supply of narcotic drugs to both public and privet sector. Prime problems at present the Medical Supplies Division is facing are incompatibility of physical drug estimates with the financial allocations. Increased receipt of poor quality drugs, delay of supply as per agreed schedules leading to extra expenditure on local purchases and absence of good guidelines for re-imbursement for quality failed drugs. The "First in First out" principle is hardly practiced due to failure in quick identification of batch numbers and expiry dates on outer packages because of labels containing small illegible letters & figures. As a result ledger entries cannot be made as per batch amounts and no cross sectional age analysis of stocks can be made. Reliable most recent information should be collected regularly on drugs & use of drugs from planers and consumers to improve the rational use of drugs to make the project efficient & effective. Planning for future developments should take into consideration the adequate additional requirements of medical supplies in estimates in advance to avoid delays and problem of exceeding allocations. 1. Justification: Medical equipment management in the country is still performed centrally by the Division of Biomedical Engineering Service, and this division is responsible for all the procurement, maintenance and management activities related to medical equipment, in most of the government hospitals in the country. Provincial councils also procure equipment but their maintenance capabilities are not in par with the required level. The total assets maintained by the central BES is estimated to be Rs. 12,000 million. These assets are distributed among several levels of government hospitals scattered all over the country. Due to ever increasing sophistication and the ever-increasing quantities of equipment, this central equipment management system has become no more effective and sustainable. Therefore in order to increase the efficiency and cost-effectiveness, decentralised units need to be established at provincial level and at teaching hospital level. It is also required to strengthen the central BES as medical equipment technology is stedily growing in sophistication at a rapid pace. At present one technician is responsible for 750 hospital beds, and there is no mechanism/budget to upgrade their knowledge and skills resulting most of them are not in par with the current technological advancements. It is also observed that more emphasis is given to procure sophisticated capital equipment and establishing new units, neglecting the maintenance of commonly used equipment. The present maintenance system has further deteriorated due to inadequate maintenance budget, skilled manpower, lack of a maintenance policy and lack of basic facilities required for the successful functioning etc. The available resources are hardly sufficient to implement periodic inspection and preventive maintenance system, though it is essential for safe and reliable operation of medical equipment. It is noteworthy that providing more budget on maintenance can definitely reduce the budget on new procurement and the net result would be a big saving to the health sector. At present, approximately 50% of the medical equipment at government hospitals in the country is not in proper working condition due to lack of maintenance and non-availability of consumables, trained operators etc. Especially at provincial level, there are large number of sub-standard equipment and there is no uniformity in availability of equipment at similar institutions due to non-availability of standard equipment list and generic specifications. Still enough attention is not given for the decommissioning obsolete equipment out of the system. Lack of information required for decision-making and lack of coordination between BES and hospitals has also contributed adversely to this situation. Therefore it is paramount to have a computerised medical equipment information system including equipment inventories, equipment related policies, maintenance records, equipment planning methodologies and cost involved etc. Non-availability of this information has affected to the system by making it difficult to arrive at informed and evidence based decisions on medical equipment management. In addition, there shall be a methodology to monitor and evaluate the performances of equipment, to make decisions more precisely in the future. In order to ensure good management and engineering practices, it is mandatory to train engineers at central BES and provincial BES on healthcare technology management and clinical engineering. There shall be a mechanism and a budget line for continues training of technical personnel, end-users, supporting staff, and decision-makers in both public and private sector. The central BES facility could be utilised to train technical staff from developing countries. There had been some successful programmes conducted by central BES for Biomedical Engineers/Technicians from developing countries in collaboration with Japan International Cooperation Agency (JICA). 2. Important Assumptions/Risks/Conditions: Risks: Government policies may be changed. Sufficient budget may not be allocated. Sufficient human resources and facilities may not be provided. Equipment policy may be changed time to time. Medical equipment has not been a correct priority as being an important component in functioning of health sector. Difficulty in coordinating with other agencies who are responsible for the project implementation. Delays in implementing related projects. Accepting used/discarded equipment as donations which could not be serviced in Sri Lanka. 3. Project Objective: Objective Indicators To increase efficiency and Equipment up time cost-effectiveness of medical Mean time before equipment in utilisation and equipment failure (MTBF) management in the public health Response time to sector attend repairs Number of functional maintenance units at provincial level Number of functional maintenance units at teaching hospital level Number of hospital beds per technician Number of training courses conducted for end-users, technical and other staff Number of hospitals covered by the medical equipment information system Number of IPM programmes conducted Means of Verification Equipment maintenance records Surveys Equipment records and staff records Training records Inspection and preventive maintenance records 4. Project Output/Product: Outputs An efficient and effective medical equipment maintenance system established in public health sector Indicators Availability of efficient and effective medical equipment maintenance system An evidence based equipment Availability of evidence procurement planning system based equipment established procurement planning system A medical equipment management Availability of medical system established equipment management system A training centre established for Availability of a training continuous training on health care centre technologies and clinical engineering Public private partnership Number of private maximized organizations working in partnership with the state 5. Project report Project report Project report Reports Related Projects: Project No. 1.1.2 1.14 1.1.6 1.2.1 6. Means of Verification Project report Project Title Facility Development According to the Rationalized Health Services Delivery Plan Strengthening of Laboratory and Diagnostic Services Technology Assessment Medical Supplies (including drugs) Relevant Agencies to be Coordinated: MoH, Provincial Governments, Central BES, Respective hospitals. 7. Monitoring & Evaluation: 1. Who? 2. When? Central MoH, Central BES, Respective hospitals, Provincial Health authorities, Provincial BES. Annual report, Annual survey, Periodic survey, Ad-hoc survey 3. What actions to be taken based on results of monitoring & evaluation? Revision of procedures, Identification of performance gap and find solutions in order to fill the gap. 8. Activities: Activities Expected Results Process Indicators Establish provincial maintenance units Provincial maintenance units in place Hospital based maintenance units established Capacity at central BES improved Equipment policy developed Develop proposals Purchase equipment Train HRs Develop proposals Purchase equipment Train HRs Develop proposals Train HRs Nominate consultative team Develop policy Develop the system Pilot the system Nominate consultative team Develop list Nominate consultative team Develop guidelines Nominate consultative team Develop plan Appoint a working group Design the mechanism 1 2 Establishment hospital based maintenance units at District Base / District General/Teaching Hospitals Strengthen the capacity at central BES 3 4 5 6 7 8 9 Formulate a equipment purchasing, maintenance and replacement policy Establish a system for an equipment audit Establishment of standard list of equipment for each category of Health Institutions Formulation of generic specification for all equipment and issue guidelines to provincial set up Establishment of evidence based spare parts procurement plan Establish a mechanism for better coordination between hospitals & MSD to assist procurement of reagents, consumables etc. 10 Establishment of a computer based medical equipment information system (data base) at centre/district general/teaching hospitals, including equipment inventory, maintenance information, stores management etc. 11 Organize post graduate opportunities in medical equipment management /clinical engineering for BES engineers and provincial engineers 12 Develop equipment utilization monitoring criteria Equipment audit system developed Institution specific standard developed Generic specifications identified Spare parts procurement plan developed Coordination between hospitals & MSD to assist procurement of reagents, consumables etc. improved A computer based medical equipment information system developed Post graduate opportunities in medical equipment management /clinical engineering developed Equipment utilization monitoring criteria developed Identity the data field Design the system Pilot the system Identity training needs Appoint a working group Develop the criteria 13 Establish a training programme and centre to provide CE for BES staff, end users, provincial BES staff, private sector personnel and others 14 Establish a mechanism to assist private sector in their capacity building and in maintenance of equipment Staff trained Identity training needs Design training programmes A mechanism Appoint a working established to assist group private sector in their Develop the capacity building and mechanism in maintenance of equipment 15 Develop a system to assist private A system developed Appoint a working sector in calibration /testing their to assist private group equipment sector in calibration Develop the criteria /testing their equipment