Faculty Profiles
Gary C. David
gdavid@bentley.edu
MOR 179
781/891-2698
Associate Professor of Sociology
PhD, Wayne State University, 1999
Research Interests:
Intercultural Communication and
Intergroup Relations
Arab American Studies
Ethnomethodology and Conversation
Analysis
Workplace Studies
Ethnic Identity and Community
Health Information Technology
Practice/Consulting Interests:
Intercultural Communication and
Information Technology
Dispute Resolution and Conflict
Management
Diversity Issues
Global Relationship Management
Virtual Workplace Community
Development
Health Information Technology
Teaching Interests:
Intercultural Communication and
Intergroup Relations
Arab American Studies
Self and Society
Immigrant Entrepreneurship
Technology and Work
Selected Publications
Journal articles
Gary David, Angela Cora Garcia, Anne
Warfield Rawls, Donald Chand. "Listening to
What is Said -Transcribing What is Heard:
Understanding the Work of Medical
Transcription," Sociology of Health and
Illness, 2009.
Anne Warfield Rawls, Dave Mann, Angela
Garcia, Gary David, Matt Burton. "MITRE
Information Assurance Data Standards
Study: What Can Be Learned and How
Enumerations Can be Defended Using
Ethnomethodology and Conversation
Analysis," Etnografia and Ricerca Qualitativa
(Ethnography and Qualitative Research), vol.
2, no. 1, 2009.
Susan Newell, Gary David. "Rethink EHR
Project Timelines," For the Record, vol. 21,
no. 2, 2009.
Angela Cora Garcia, Gary David, Donald
Chand. "The Work of Medical
Transcriptionists: Sense-making and
Interactional Competence in the Production
of Medical Records," Health Informatics
Journal, 2009.
Gary David, Donald Chand, Susan Newell,
Joao Resende Santos. "Integrated
Collaboration Across Distributed Sites: The
Perils of Process and the Promise of
Practice," Journal of Information Technology,
vol. 23, 44-54, 2008.
Gary David, Paul Jalbert. "Undoing
Degradation: The Attempted Rehumanization
of Arab and Muslim
Americans," Ethnographic Studies, vol. 10,
23-47, 2008.
Susan Newell, Gary David, Donald Chand.
"An Analysis of Trust among Globally
Distributed Teams in an Organizational
Setting," Journal of Knowledge and Process
Management, vol. 14, no. 3, 158-168,
2007.
Gary David. "The Creation of Arab American:
Political Activism and Ethnic
(Dis)Unity," Critical Sociology, vol. 33, no. 56, 833-862, 2007.
Anne Warfield Rawls, Gary David.
"Accountably Other: Trust, Reciprocity and
Exclusion ina Context of Situated
Practice," Human Studies, vol. 28, no. 4,
469-497, 2006.
Biography
David's research focuses on the role that
interpersonal interactions play in the formation of
intergroup relations. He has conducted research
primarily in workplace settings where
intercultural/intergroup interactions take place on
a regular basis. Past studies include the analysis of
interactions between workers and customers in
Arab-owned convenience stores in Metropolitan
Detroit. Present projects include examining the
nature of collaborative activity in multicultural
worksites, and how co-workers build a
collaborative relationship through engaging in
workplace practices. Dr. David also specializes in
Arab-American studies, and ethnic identity
research. Recent publications and presentations
include topics on Muslim American communities,
Arab-owned convenience stores, images of Arabs
in the West, Arab-American identity, theories of
immigrant entrepreneurship, and intercultural
service encounters. Finally, Dr. David is the
Administrator of a on-line discussion group
dedicated to Arab-American Studies.
Professional Memberships:
American Sociology Association
Midwest Sociological Society
International Institute for Ethnomethodolgy
and Conversation Analysis
Scholarly Work in Progress:
An Exploratory Study of the Challenges of
Medical Transcription Outsourcing in India.
Paper to be presented on Smart-sourcing
Conference
Building Personal Relationships: Another
Crucial Factor for the Success of Global
Software Development Projects.
Submitted to Transactions on Software
Engineerings
Post-Implementation Analysis and
Assessment of Electronic Health Records:
Meaning Use through Situated Practice.
Working paper
What Global Software Development Can
Learn from Open Source Software
Development.
Other Activities:
Ethical Practices and Compliance Task Force
- Medical Transcription Industry Association.
Speech Recognition Taskforce - Medical
Transcription Industry Association Best
Practices in Quality Assurance Taskforce Association for Healthcare Documentation
Integrity.
Administrator - Society for Arab-American
Studies on-line discussion group
Editorial Board Member - Do Humano (The
Human - Brazil)
Editorial Board Member - The Deaborn
Educator
Secretary - Midwest Sociological Society
Member - Arab American Institute Census
Information Council