PURPOSE OF ROLE:

In liaison with the HR leadership team to lead on the development and implementation of an effective and innovative Organisation Development and/or Employee Engagement strategy for the university

Optimise organisational frameworks and embed people-focused culture change, including innovative, effective communication, through key projects that support the University’s vision, mission and strategy

Contribute as part of the HR Directorate and L&TD team to ensure its work is aligned with customer requirements and organisational needs

Act as a change agent, catalyst and facilitator to support the development of the business of the university for current and future needs

Provide portfolio and specific link between Organisation Development, Employee
Engagement and the other teams within the HR Directorate
KEY ACCOUNTABILITIES:

Research, plan, and develop strategies to deliver a range of projects to establish an employer
“brand” for the university, including promoting and embedding the university’s Values and
Behaviours to current and prospective staff

Manage shared culture change initiatives, working groups and projects, including stakeholder liaison to ensure that solutions and proposals are consistent with the People Strategy and the wider communication strategies

Prepare and produce an annual plan of Organisation Development and/or Employee
Engagement activities across the university and lead on communicating these effectively to all stakeholders; this will include costing proposals and producing written reports to enable senior managers to decide on priorities and expenditure

Design, draft and deliver all required innovative communication campaigns and materials, and facilitate their delivery through the appropriate channels, online and off-line

Develop strategies and methodologies to evaluate the success of actions to establish an employer “brand” and to demonstrate the return on the university’s investment
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
Working closely with the HR Business Partners to deliver strategic HR advice, design, plan and deliver specific interventions to enable managers to implement new and more effective ways of working

Contribute (with other HR specialists) to the development of policies, procedures and toolkits that will support business development and efficiencies for the university

Working both autonomously and collaboratively with the Learning & Talent Development team members, contribute to the design and delivery of an effective internal consultancy service

Keep abreast of changes which may impact on staffing and organisation structural needs in the external environment (e.g. labour market, immigration laws) and internal environment
(e.g. student numbers) and proactively propose suggestions for improvement and change
 Liaise with external professional bodies and networks to ensure the university’s
Organisational Development and/or Employee Engagement service is accredited, well connected and current in all aspects
Portfolio specific:
Organisation Development Portfolio:

Ensure there is a robust Organisation Development strategy in place that is sponsored by all key stakeholders and effectively communicated

Lead, develop and co-ordinate Organisation Development input into Faculty and Directorate restructure and/or reorganisation plans, ensuring effective stakeholder communication is in place at each stage of the process

Drive and shape career management initiatives, building an organisational understanding of the importance and benefit for both the employee and the university
Employee Engagement Portfolio:

Ensure there is a robust Employee Engagement strategy in place that is sponsored by all key stakeholders and effectively communicated

Lead, develop and coordinate university-wide action plans, projects and initiatives emanating from the employee engagement strategy and surveys

Drive and shape employee recognition programmes, building an organisational understanding of the importance and benefit for both the employee and the university
Generic

Contribute to cross-functional team working with other HR Directorate staff

Represent the Learning & Talent Development Manager where assigned, in meetings, at working groups and with both internal and external stakeholders

Participate in HR Directorate activities and team meetings

Actively seek ways and methods to improve and enhance the customer experience

Contribute to the HR Directorate strategy to become the “Employer of Choice”
Managing Self
 Maintain a proactive approach to ensuring the university’s current and future needs are reflected in HR strategic plans

Exercise high level of personal discretion, confidentiality and tact

Continuously improve own knowledge of people management processes and strategy, benchmarking and knowledge management

Maintain own continuous professional development (CPD)

Continuously strengthen effective interpersonal and facilitation skills
Core Requirements
 Adhere to and promote the university’s Equality and Diversity policies

Ensure compliance with Health & Safety regulations
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 Support and promote the university’s Sustainability policies, including the Carbon
Management Plan, and carry out duties in a resource efficient way, recognising the shared responsibility of minimising the university's negative environmental impacts wherever possible
 Actively promote the university’s Values and Behaviours, leading by example
Additional Requirements

Any other duties appropriate to the post and grade
KEY PERFORMANCE INDICATORS:

Effectiveness of delivery of business partner model through effective Learning & Talent
Development support

Production and delivery of work and projects to agreed timescales, quality and to plan

Contribution to team climate, equilibrium and effectiveness

Levels of customer satisfaction (measured by surveys, customer feedback, complaints)

Compliance with corporate standards
KEY RELATIONSHIPS (internal & external):
In all contacts the post-holder will be required to present a good image of the HR directorate and the
University of Greenwich as well as maintaining constructive relationships.

HR Business Partners

HR Colleagues

HR Link Managers

Members of Vice C hancellor’s Group and Executive

Staff at all levels across the University

University networks and employer bodies

Trade Union representatives

CIPD and other professional bodies

External suppliers of organisational development or other relevant bodies
PERSON SPECIFICATION
Essential
Experience

substantial practitioner experience in embedding and advocating change

in-depth experience of internal consultancy approaches and stakeholder engagement

experience of developing employee communication strategy and tools

experience of objective assessment utilising appropriate tools such as psychometrics
Knowledge and skills

key models of employee engagement and behavioural and cultural change

proven ability to frame strategic or complex issues in a clear and compelling way

excellent communication in written and
Desirable
Experience

prior experience of working within HE sector

team working in a multi-site organisation
Knowledge and skills

development and implementation of competency/values frameworks

business process re-engineering

MS Office to advanced level
Qualifications

Masters in OD/OB qualification

psychometric qualification
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spoken English

robust organisational, project management and influencing skills

first-rate presentation and facilitation skills

well-developed coaching skills

working effectively as a member of a diverse team

competent user of Microsoft Office (Word,
Excel, PowerPoint, Outlook)
Qualifications

postgraduate qualification in HR/OD (or relevant professional experience)

professional qualification in leadership and management development and/or coaching

Membership of CIPD or equivalent
Personal Attributes

strong customer focus and commitment to delivering a high-quality service

shares our values
Signature(s)
Learning an d Talent Development Manager:……………………………………………
Organisation Development and Employee Engagement Manager …………………
Date:………………………………………….
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