South Wales Traffic Officer Recruitment Supplementary Information to be included with Application Eligibility criteria In order to qualify the eligibility of candidates the following minimum criteria is required: 6 months experience in an operational customer focused role AND a minimum of 5 GCSEs (or equivalent) at grade C or above Experience of motorway driving To have held a full UK driving license for 2 years with a maximum of 3 points on your license (at the time of sending in your application) Candidates must live within one hour’s drive of their place of work Furthermore the following questions must be completed to substantiate the candidates experience in order to meet the requirements of the selection process Please answer Yes or No to the following :Do you have experience of working in an operational, customer focused environment? Y/N Do you have experience in highway maintenance or asset inspection on Motorways and Trunk Roads? Y/N Do you have experience in working in a high risk environment? Y/N Are you able to demonstrate experience of working under your own initiative, or as part of a team? Y/N Are you able to demonstrate previous experience of problem solving? Y/N Do you have the ability to adapt quickly to changing situations? Y/N Are you able to demonstrate experience of managing conflict while working in demanding conditions? Y/N Do you have 5 GCSEs, including English and Maths? Y/N Do you have a current valid UK driving licence, with 3 points or less? Y/N Are you able to demonstrate flexibility with regard to working shift patterns, covering 24/7/365 days a year if required? Y/N Now please answer the below questions:Please note that in completing Section 4 (Experience and Achievements) of the Job Application Form, it is essential that you include the following questions. Enclosing a CV is not sufficient for your application to be accepted. You should include evidence, of experience, for which you have answered YES to the above questions. STAR : When answering the questions, it is vital that you tell us about real situations rather than using a hypothetical situation. Break your answers down into Situation, Task, Action and Result (STAR) to ensure that you have provided all the relevant information. Please provide an example of when you have:1. 2. 3. 4. Worked with other teams, organisations and the public Worked under pressure to manage incidents Ensured the safety of yourself, colleagues and the public Managed conflict Please limit your answers to approximately 200 words for each question. Interview and selection Interviews and assessment will be held on Tuesday 10 July 2012. All successful applicants will informed of the venue and time and will be expected to attend on this day as no alternative arrangements can be made to accommodate existing commitments. The closing date for receipt of applications is Monday 18 June 2012 at 1200hrs.