Minutes/Actions
Meeting title:
User Led Organisation (ULO) (Disability Nottinghamshire) Steering
group meeting
Date and time:
Tuesday 7th May 2013 – 10.30 a.m. – 12.30 p.m.
Location:
Committee Room B, County Hall
Present:
Penny Spice, Natalie Hodgkinson, David Clayton, Simon Bernacki, Richard
Sample & Lynne Cutts
Apologies: Bronwen Grieves, Dean Thomas
Action:
1.
Rachel Days to be taken off the group as no longer works for NCC
Actions from the meeting held on the 23rd January 2013
Minutes of meeting on web page
Action:
Simon to arrange for the minutes of the meetings to be on the Disability
Nottinghamshire web page
Time Banking
David advised that time banking could link to Peer Support.
Richard advised that there was Peer Support training being held on the 15th May.
Action:
Action:
Richard to email Lynne the details for circulation to the group
Richard to look how we take this forward and develop a strategy
Terms of Reference
Action:
2.
Terms of Reference were agreed by the group on 7th May 2013
Project Plan
Simon advised he attended the DIAG meeting where they discussed the changes to the welfare
benefit act. There was a presentation from the DWP advising the group of the changes that were
taking place and how it would affect people.
Disability Nottinghamshire gave an update on Council Tax changes.
Peer Review
David advised that DIAG were invited to attend the Peer Review meeting but had not received any
feedback.
An official report of the Peer Review will be produced and will be emailed when available.
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Action:
Lynne to email the report to Simon Bernacki
Simon advised that DIAG was user led and Disability Nottinghamshire was a support group; also
Broxtowe Disability Forum, which is led by the District Council and is a voice for local people in
Broxtowe.
Carers’ Alliance
Peter Robinson, Co-ordinator of the Carers’ Alliance is looking at how to develop and strengthen
support for carers. The group meets twice a year, bringing together forums to look at what people
want, give advice to small carers groups, and offers a help line for people who have mental health
needs. The Alliance links into a lot of carers groups across Nottinghamshire.
Peter Robinson is writing a proposal on how they can develop as a group and has submitted a
funding bid to the outgoing PCT for carers in Nottinghamshire.
Penny advised of the Development Fund that supports carers’ groups, and also that the Council
commissions the Carers’ Federation, who may be able to offer some support to carers’ groups.
Action:
Simon to contact Janet Leigh, Carers Federation
Micro Provider Steering Group
Simon attends the Steering Group meetings and reported on the Adventure Services for people with
Learning Disabilities and Mental Health, which provides outdoor activities, to improve the relationship
with parents and young people.
Simon advised that he had been invited to the Create Parents Forum.
East Midlands Think Local, Act Personal Meeting
Simon has written a report and sent to ADASS, recommending that the ‘Making it Real’ tool is
developed to take personalisation forward.
Think Local, Act Personal Project Board
Simon attends the TLAP Project Board meetings as a representative from the ULO’s.
Data Base
Simon advised that he is developing a data base for Disability Nottinghamshire to make it more user
friendly.
Healthwatch
Simon advised that Healthwatch had fed into the business plan and hopes this will encourage other
ULOs to affiliate with Healthwatch to strengthen their groups.
Young People’s User Led Group
Simon is working with AVTCOO (A Voice to Call Our Own), NORSACA to develop a co-produced
user-led group of young people. The group will have a programme of activities which will include
personalisation, confidence building and IT skills to develop an ‘All About Me’ portfolio. This will help
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develop promotional material to advertise the groups to others within existing networks to encourage
more young people to join the group.
They are working on a social enterprise project, where children can present business ideas and
select the best project.
David suggested that the work Simon is involved in could be included as an article in the TLAP
newsletter.
Action:
Simon to discuss with the group an article for the TLAP newsletter
Funding for Disability Nottinghamshire is until March 2014 and the project plan will need to reflect
how this work can be taken forward.
Action:
Reference to Adult Social Care and Health’s Involvement Strategy to be included
in the Project Plan
3.
Choose my Support
Sonya Londer-Medd, Project Manager gave the group an outline on Choose my Support.
Choose My Support is a web based e-market directory in partnership between Leicester City Council,
Leicestershire County Council, Nottingham City Council & Nottinghamshire County Council. This will
be the first port of call for service users, carers, providers and staff to be able to find information
about the social care support. It is also aimed at self funders, families and other partners across the
NHS and local authorities.
Two information sessions are planned where providers can register themselves on Choose my
Support.
The County Council will have full control who appears on the site.
Web address: www.choosemysupport.org.uk and e-mail: choosemysupport@nottscc.gov.uk
4.
Mystery Shopper
Natalie informed the group about the aim and objectives of the Mystery Shopper exercise.
It will be looking at the Customer Journey and the interaction when someone telephones the
Customer Service Centre (CSC) and their experience along this customer pathway, looking at::

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
the assessment process
Adult Social Care Finance Team time for financial reviews
Transport questionnaire
entries on Framework
how signposting is managed
Rebecca Hajdu, Development Officer, CSC will meet with staff to explain the Mystery Shopper
project.
Action:
Action:
Natalie to meet with Simon to discuss the timelines for the Mystery Shopper
Mystery Shopper to be an agenda item at the next meeting
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5.
Peer Support
David advised the support brokerage work is connected to Peer Support in the overall strategy on
how we support people doing their own support plans. Several models are being explored: should
this be with an internal team working on an empowering & enabling approach to support brokerage
model or with a link to Choose my Support?
The options will be taken to the Senior Leadership Team for their comments / decision.
The Home Based Support service also has a link into support brokerage, where providers could work
with service users to do support planning/brokerage themselves.
David is working with a small group looking at the Support Planning manual to help develop the tools
with a link to peer support. The tool will be tested by:



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TLAP Staff Champions
Providers – Home Care
Day Services
ULO’s
START/RE-ablement Teams
When the support planning/brokerage tool has been tested and evaluated, it will then by available on
Choose my Support.
David will develop an Action Plan, to explain how it all links to ULOs, what support will be given and
how people can obtain support.
Action:
7.
David to update on the progress of peer support at the next meeting
A.O.B.
Richard advised that the Time Banking Project Group is going well across the county and will be
linking with the ULOs.
Richard is working with Nottingham Trent University to develop a DVD on the aspects of the time
banking project to raise awareness.
David suggested maybe if would be good to do a DVD of the support planning/brokerage tool kit.
Action:
Action:
Richard Sample to discuss with Nottingham Trent University
to be an agenda item at the next meeting.
Date of Next Meeting:
Wednesday 24th July 2013 – 10.30 a.m. – 12.30 p.m. – Sir John Robinson Way, Meeting Room 1
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