Advancing Quality Alliance AQuA The purpose of this briefing, provided by Bernie O’Hare of the Advancing Quality Alliance – AQuA - is to: Outline what is the Advancing Quality Alliance (AQuA) Outline the role and purpose of AQuA Outline the role of AQuA in Long Term Conditions Briefing paper #78 Bernie O’Hare Programme Manager Mental Health and Long Term Conditions AQuA Email: Bernie.O'Hare@srft.nhs.uk Tel: 07720945976 The Advancing Quality Alliance (AQuA) attempts to involve service users to ensure that the voices of the people who use the services we are involved with have the opportunity to voice their opinions about the services they receive and the chance to make real, sustainable change to those services. Additionally, AQuA are presently undertaking a scoping exercise which sets out a plan on how AQuA can support member organisations to make advances in addressing health and social care inequalities as a key component of their improvement work. AQuA operates on a not for profit basis and is funded by healthcare organisations and as the North West’s ‘health care quality improvement organisation’ it works with all members to stimulate innovation, spread best practice and support local improvement in health and in the quality and productivity of health services. Whilst voluntary organisations are not AQuA members, engagement will provide voluntary organisations with a unique opportunity to work with AQuA to create a catalyst for change across the North West. AQuA works in partnership with a wide range of organisations: As an advocate for the excellent work undertaken everyday in our communities, hospitals and GP surgeries. Alongside advisory organisations such as the Institute for Health Care Improvement and the National Institute for Innovation and Improvement to secure advice and support. By developing relationships the Kings Fund, the Nuffield Institute and The Health Foundation we bring in expertise to stimulate innovation. AQuA works in the following ways: AQuA Observatory: Provides easy access to the best available evidence and to examples of good practice locally and globally. It will supply benchmarked intelligence to highlight opportunities for improvement and to measure progress. AQuA Action: Offers a range of quality improvement initiatives to engage frontline staff and leaders in developing innovative solutions and rapidly spreading best practice. AQuA Partnerships: Links the membership directly to the best UK and international expertise through partnerships with organisations such as the King's Fund and the Nuffield Trust. AQuA Academy: Presents opportunities for learning about improvement for all groups of staff. It will bring together like minded individuals in 'communities of practice' to develop their knowledge and skills as part of the AQuA Associates Programme. AQuA is unique in the NHS. It has not been established by any central edict but as a result of NHS staff and organisations working together to bring about improvements for patients. As a membership organisation, AQuA’s success relies on a strong and active engagement of all of its members. Those members include commissioners and providers, and encompass every aspect of healthcare provision. The new NHS Commissioning Board, and the introduction of the improvements that are expected in the five domains of the NHS Outcomes Framework brings both opportunities and challenges. Success in each of the five domains is vital and so AQuA have organised their work for 2012/13 under these five domain headings. Domain 1: Preventing people from dying prematurely. Domain 2 : Enhancing quality of life for people with long-term conditions. Domain 3 : Helping people to recover from episodes of ill health or following injury. Domain 4 : Ensuring that people have a positive experience of care. Domain 5 : Treating and caring for people in a safe environment; and protecting them from avoidable harm. The move towards success in the five domains will be supported by the work of AQuA Action, AQuA Observatory, AQuA Academy and the AQuA Partnerships. For more information, please contact: http://www.advancingqualityalliance.nhs.uk/ For more information for AQuA members, please contact: https://www.aquanw.nhs.uk/ Long Term Conditions Caring for people with long-term conditions – for example, heart disease, asthma and diabetes – is a major element of the NHS’s work. Around 15 million people in England, or almost one in three of the population, have a long term condition with the prevalence falling more heavily on the poorest in society. Matching the level of care to the level need calls for an approach which: Increases support for self care Strengthens usual primary care Offers responsive specialist care Manages vulnerable cases by anticipating their needs. Clinical Commissioning Groups (CCGs) in the North West are prioritising long term conditions (LTC) in their commissioning plans and QIPP plans. They are keen to demonstrate that they are using evidence to redesign services and are measuring improved outcomes that align to the NHS Outcomes Framework's five domains. AQuA’s LTC programme has been able to offer support to Commissioners through a range of programmes covering LTCs. The AQuA Long Term Conditions Programme Current policy on long-term conditions seeks to reduce burden through prevention and the development of services that enable people to remain living independently in their own homes. It also seeks to empower patients, by giving them information about their condition and offer them choice about where and how they are treated. There is now a lot of evidence that coordinated management of people with chronic diseases creates a win-win situation for patients and professionals. The more efficient and effective management of long term conditions is seen as an important part of the current and future provider models. This will improve quality of life and should lead to fewer unplanned and emergency acute admissions. The LTC programme is made up of a portfolio of projects which includes: - The LTC Diagnostic tool NHS and LA Integration: Frail Older People Dementia Improvement Collaborative Risk Stratification New projects are being scoped for 2012/13 which include: - Self Management Children & Young People The programme also works closely with the ‘National LTC QIPP Programme’, AQuA’s Shared Decision programme and the Advancing Quality (AQ) work which is managed as part of AQuA. In the near future the programme intends to expand by recruiting an individual for the role of ‘Long Term Conditions - Lived Experience’. (Associate / Affiliate Role). The main purpose of this job is to consult, engage with and work with service users (patients), providers and agencies in order to provide a lived experience perspective to the Long term Conditions (LTC) Programme. If more information is required please contact: Julie Cullen, Head of Mental Health and Long Term Conditions : Julie.cullen@srft.nhs.uk or Lynda Tench , Programme Support: Lynda.tench@srft.nhs.uk Or visit the AQuA LTC Web page at: https://www.aquanw.nhs.uk/workspaces/77-long-term-conditions VSNW (Voluntary Sector North West) is the regional voluntary sector network for the North West. The purpose of VSNW is to ensure that the voluntary and community sector (VCS), in all its diversity, takes its full part in shaping the future of the North West. VSNW works with 150 members which work across the region directly supporting and delivering services for individuals, or are VCS infrastructure organisations (LIOs) that work with local voluntary and community groups. VSNW members provide community services, regenerate neighbourhoods, support individuals, promote volunteering and tackle discrimination. The 40 generalist LIOs in membership of VSNW have a membership of 6,780 VCS groups and are in contact with 19,800 local voluntary and community sector groups in the North West – just under twothirds (63%) of the region’s VCS groups. Voluntary Sector North West (VSNW) St Thomas Centre Ardwick Green North Manchester M12 6FZ Tel: 0161 276 9300 Fax: 0161 276 9301 Email: policy@vsnw.org.uk Web: www.vsnw.org.uk Registered charity no. 1081654 Company limited by guarantee Registered in England no. 3988903 Registered office as above VSNW’s briefing service is funded by The Big Lottery Fund Briefing Paper #78