Career Opportunities: 2015 New Grad Opportunity, Sales & Service Representative - Inbound (75416) Requisition ID 75416 - Posted null - Call center/Sales and service - Entry Level - Full Time Call Centre - Personal & Commercial Banking - North America - Canada - New Brunswick Are you a 2015 University Graduate and ready to start your career in Financial Services? Enjoy pace, performance and flexibility on the front line of client service at our Moncton Advice Centre. Are you interested in building a long term career in a stimulating environment that recognizes and rewards your talent? We are looking for full-time Sales & Service Representatives to provide outstanding over-thephone customer service at our Moncton Advice Centre. This is a unique opportunity to help you achieve your personal and professional goals. Invest in RBC and we’ll invest in your future. Here’s what we’re looking for: • Flexibility for a variety of shifts • Excellent communication skills, emotional intelligence, telephone manner, and IT literacy • Proven customer service skills preferably in the financial or service industry • A track record of success in a target-driven performance culture • Inquisitive and quick to learn, with strong information-seeking skills • Bilingual in French and English is considered an asset • Students graduating in Spring 2015 Here’s what you get: • Competitive salary, bonuses, shift premiums • Flexible benefits – medical, dental, pension • World-class training • Supportive and inclusive work environment • Countless opportunities for advancement and career development programs The opportunity Sales & Service Representative – Inbound You never know what the next call may bring. Calm under pressure, always helpful, always friendly, you deal with whatever comes, earning and deserving the trust of RBC clients. You have a knack for relating to the person you can’t see – the voice on the phone, listening carefully to offer the right advice and solutions. In that moment, with that individual, you are the Royal Bank of Canada and you will meet client needs. It’s a challenge you relish and the key to a fulfilling career. Learn more about this position. Is this job right for you? Check out our video and decide for yourself. Apply now! Working together for the benefit of our clients and communities, RBC’s culture is stimulating, supportive and rich in opportunity. A fundamental respect for the individual drives a practical commitment to diversity and inclusion here. We succeed and grow by helping our clients and bringing out the best in our people. Apply for an opportunity to become part of our team. Diversity and Equal Opportunity Employment: RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, protected veterans status or any other legally-protected factors. Join Our Talent Community Want to be in-the-know about great career opportunities at RBC? It's easy! Join our Talent Community and get the inside scoop on jobs, career paths, recruitment events, and more! JOB SUMMARY City: Moncton Address: 1199 St. George Blvd Work Hours/Week: 37.5 Work Environment: Call Centre Employment Type: Permanent Pay Type: Salaried Exempt/Non-Exempt: N/A People Manager: No Job Posting End Date: 05/30/2015 Req ID: 75416