Are your software support needs for your research being met?
0. N/A
1.
2. Yes
3. NO
4. Yes
5. see above
6. NO The library's aquisition of MLA Bibliography is not as good as and also I have no
access to web page development without incurring costs to the department.
7. N?A
8.
9. No, I must take care of this myself.
10. Somewhat. We need site licenses for software that is commonly used such as
"Dreamweaver" - the recommended webpage design program, and Photoshop, etc.
11. yes
12. Not easily. I have a grant for time on a supercomputer at the National
Supercomputing Facility. The grant was for one year, but it took the first four months for
ITS to fix the security problems in SLU system, so that we had sufficient security to even
log on to the supercomputer.
13. n/a
14. yes
15. Only because I purchase the licenses to the programs I need through research grants. I
have very specialized software needs for my research.
16. yes
17. Only if I buy what I need commercially.
18. No. As I said, there is very limited software choice. At minimum I need the following
software immediately: --Adobe writer --Pro-Cite or Endnotes --Quark --Advanced
version of photoshop
19. Yes
20. Yes
21. Yes
22. N/A
23. yes
24. NA
25. yes
26. Yes.
27. So far.
28. No, we should have full support for Textures, including upgrades. There should be
support for graphics programs for embedding pictures in TeX documents.
29. Sort of. I know many grad students and undergrads who would benefit from being
back under the University wide site license with Microsoft for MS Office. Also,
computer art and graphic communication classes need to be taught on Macintosh
computers. 99% of the real graphic design/advertising world uses Macintosh computers,
Adobe photo and illustration software, Adobe or Quark layout software, Apple video
editing software, and Adobe or Macromedia web software. and its a dis-service to
students at SLU that that they must learn on "alternative" systems. Ask University
Marketing and Communications what they use. They wan't even take interns from within
the University because of this discrepancy.
30. yes
31. No
32. Yes!!!
33. No, not all.
34.
35. no
36. yes
37. I am an independent person, and I do research on software on my own. I can usually
learn/figure out how to operate a software in minutes on my own. So normally I do not
need ITS support. Again, my time is limited, so I would not have the time to actually call
for, and wait for, support.
38. yes, though I am still miffed that the university no longer supports word perfect, but
only word.
39. More or less. The MOBIUS connection is very slow.
40. There is software support for research?
41. Yes - mostly self-supported
42.
43. yes
44. Does not pertain to me
45. no
46. We do our own software support, so NA
47. yes
48. Yes
49. Difficult to answer. For example: Statistical software? How do I find it on campus? I
think I must answer "NO." Anything specialized should be acquired by the researcher.
That is not a general issue for ITS. ITS should not be expected to provide software
support for specific specialized research needs.
50. yes
51. yes
52. generally yes. But if I wanted to go from Windows 98 to the most modern windows, I
suspect it would be quite a hassle. But I really don't need to do that.
53. NO software is outdated
54. I would like a computer "refresh." For example, I have CD capacity, but my computer
doesn't have the software actually to save anything on a CD. I can only view things.
55. No. Every time that I need to upgrade the software that I use, I have to face a
considerable amount of legwork, petitions, etc.
56. Yes.
57. Definitely NOT!
58. yes
59. yes
60. no--need adobe acrobat
61.
62. N/A
63.
64. No.
65. Yes, by me. I take responsibility for the software that I need for research. I doubt that
anyone not in my department would be able to help.
66. Yes
67. So far--yes (although I am using my own start-up $ to buy what I need).
68. Fairly well. It does seem to take several requests to get a new program installed on
my computer; presumably the people who can't make their printers work are perpetually
ahead of me in the queue.
69. Mostly. I would like better support support for advanced SPSS questions.
70.
71. Not enough experience to assess.
72. N/A
73. Not really. But at this point this seems like a less critical shortage than some of the
more fundamental issues I have indicated inadequate above.
74.
75. yes, but further emphasis on SAS and programs to analyze qualitative data would
help my needs and those of my graduate students
76. n/a
77. Not really, but I may be unique in the Humanities for this. I would prefer to have
greater access to the Unix/Linux platform (ie, for SOMEBODY to tell me what
applications I can gain access to), and some support for CGI development. Much of my
research focuses on electronic text development and delivery and I have yet to come
across anyone in ITS who shows a shred of interest in this stuff. I am NOT looking for
someone to do the work for me (I am willing to stumble my way as a self-taught
programmer), but some technical support would be nice here and there. It surprises me
that SLU has not developed a policy for electronic text development (as many other
research institutions have done). Naturally this needs to be worked out in conjunction
with Library services as it would have an impact of their own collection development, but
it would be nice to see my own research as part of a comprehensive policy (if this already
exists, I am happy to be instructed!).
78. No. I need SPSS for the Mac. It's on order, but I've been waiting quite awhile.
79. Basically.
80. No, because my laptop was not given access to the university domain when used in
libraries out-of-town.
81. I'm currently looking for a different word processing program that Mac would
support; I find that WORD is byzantine in its cumbersome structures.
82. Yes
83. Yes.
84. sure
85. More or less. But I think all software should be free. Departments don't have money
in their budgets to pay for software or training. Isn't that what "support" would entail?
86. na
87. Yes
88. No. I have asked several questions about how to perform basic functions using major
software, without getting satisfactory answers.
89. Not in any helpful way. If it doesn't directly relate to curricular requirements, it
generally isn't available.
90. Yes
91. Yes, because of my office computer and what I need on it.
92. No
93. Usually provide my own software support, as most programs other than Word suite
don't get supported except with visits to IMC.
94. no, I need support for SPSS
95.