Community Safety Service Emergency Management Team Plan 2013-16 Our focus for the service Our mission is “working together to make Cornwall safer” Our key objectives ensure that we deliver the best and most effective service possible for the people of Cornwall. Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 2 Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 3 Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 4 Our Team Purpose Emergency Management is a team of 10 people based in the County Hall complex in Truro. We also maintain the Emergency Centre (a purpose designed room from which the Council can coordinate its response to emergencies) in the basement of New County Hall. We co-ordinate Cornwall Council’s local authority statutory duties under the Civil Contingencies Act 2004 and other legislation, co-operating with established professional partners designated as Category 1 and 2 Responders (e.g. emergency services, government departments and local authorities) and other organisations defined in the Act to address all aspects of the policy in relation to: Community risk assessment Planning for emergencies Responding to emergencies Business continuity management Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 5 Public information about risk assessments and plans Putting in place arrangements to warn and inform the public These duties include the following responsibilities: Preparing and maintaining the Cornwall Council Emergency Management and Business Continuity Plan and Coastal Counter-Pollution Plan which ensure that the council provides an effective and efficient response to emergencies Co-ordinating the provision of humanitarian assistance, if required, in emergencies Other duties and responsibilities include: Working with other council services and external partner organisations to meet the duties placed upon Cornwall Council as the Lead Local Flood Authority, as defined in the Flood Water Management Act 2010. Working with partners to meet duties related to the Radiation (Emergency Preparedness and Public Information) Regulations (REPPIR), Control of Major Accident Hazard Regulations (COMAH), Major Accident Control Regulations (MACR), Major Accident Off-site Emergency Plan (Management of waste from extractive industries) Regulations and future legislation Our work also involves us testing emergency management plans to ensure that they are fit for purpose. We participate in and arrange tabletop and live exercises and tabletop exercises which follow possible scenarios that could affect Cornwall, its communities and Council service provision. We work with many partners which include: Parish and Town Councils Devon and Cornwall Police Environment Agency Health Services South Western Ambulance Service NHS Foundation Trust Maritime and Coastguard Agency Met Office Volunteer Cornwall WRVS ShelterBox Neighbouring local authorities We need to understand the risks and types of emergencies which might occur throughout the county so that we can develop plans to help the council manage these emergencies in co-ordination with the emergency services, other external partner organisations and communities. Risks to the community are assessed within the Devon, Cornwall and the Isles of Scilly Local Resilience Forum area and documented in the Community Risk Register. This register of local risks provides guidance on Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 6 which contingency plans our preparation and testing should concentrate. The risk register aids in the identification of gaps in capability, and informs the planning process in respect of the scale of response that may be required. This process allows us to focus multi-agency work on a rational basis of priority and need. Statutory Drivers Emergency Management enables Cornwall Council to fulfil some or all of its statutory duties under the following pieces of legislation: Under the Local Government Act 2000, local authorities have a responsibility to ensure the economic, social and environmental well-being of the communities that they serve. In emergencies, Local Authorities coordinate the provision of welfare support to the community and lead the establishment of key humanitarian assistance facilities. Individual Local Authorities decide how to carry out this function taking into account relevant local government structures, arrangements under the Civil Contingencies Act 2004 (CCA), and the provision of the Children’s Act 2004. Civil Contingencies Act 2004 The seven duties are: 1. Assess local risks and use this to inform emergency planning With our partners we continue to develop and maintain a Community Risk Register, listing all the risks to Cornwall, prioritised through a full risk assessment. 2. Put in place emergency plans We use the risk assessments contained in the Community Risk Register to determine those emergency plans which the local authority must produce. 3. Put in place Business Continuity Management arrangements Through the Cornwall Council Emergency and Business Continuity Planning Group, we co-ordinate and assist planning to ensure the resilience of local authority critical service delivery. 4. Put in place arrangements to make information available to the public about civil protection matters and maintain arrangements to warn, inform and advise the public in an emergency 5. Share information with other local responders to enhance coordination Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 7 6. Co-operate with other local responders to enhance coordination and efficiency 7. Provide advice and assistance to businesses and voluntary organisations about Business Continuity Management Other specific legislation to which Emergency Management adheres includes: Radiation Emergency Preparedness and Public Information Regulations (REPPIR), Control of Major Accident Hazard (COMAH) Regulations These regulations place duties upon the local authority to co-operate with site operators (civilian & military) to plan to mitigate effects of accidents which may occur as a result of hazardous operations carried out on their sites. Examples include Royal Navy operations at the submarine base at Devonport, the Oil Fuel Depot at Torpoint, and several chemical production and storage sites in Cornwall. Major Accident Off-Site plans Management of waste from extractive industries Regulations 2009 The Major Accident Off-Site Emergency Plan (Management of Waste from Extractive Industries) (England and Wales) Regulations 2009 transpose specific elements of Article 6 of Directive 2006/21/EC on the management of waste from extractive industries in England and Wales. Article 6 of the Mining Waste Directive requires that measures are taken in respect of certain mining waste facilities (“Category A facilities”) where the risks of harm to human health and the environment are greatest - for example where a major accident such as the collapse of a waste heap or the bursting of a dam could lead to serious consequences for human health and the environment. The Regulations cover those elements of Article 6 of the Mining Waste Directive in relation to the need for external (off-site) emergency plans to be put in place and the related provision of information to the public and to the competent authority. Flood and Water Management Act 2010 and the Reservoirs Act 1975 The Flood and Water Management Act 2010 covers a number of areas. It addresses the threat of flooding and water scarcity and updates the Reservoirs Act 1975 reflecting a more risk-based approach to reservoir regulation and emergency planning. Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 8 Pipelines Safety Regulations 1996 The pipeline Safety Regulations 1996, are a means of ensuring that Major Accident Hazard Pipelines are designed, constructed and operated safely and thus provide a means of securing pipeline integrity. The Pipeline Safety Regulations are enforced by the Health and Safety Executive (HSE). Emergency Plans have to be prepared for all Major Accident hazard Pipelines in a local authority area. CAA Publication CAP 168 Licensing of Aerodromes Sets out the standards required at UK licensed aerodromes relating to its management systems, operational procedures, physical characteristics, assessment and treatment of obstacles, visual aids, rescue and fire-fighting services, medical services and emergency exercises. Health and Social Care Act 2012 Section 30 of the Health and Social Care Act 2012 requires local authorities and the Secretary of State to appoint Directors of Public Health. It defines the responsibilities of the Directors of Public Health, which include local authority functions in relation to planning for and responding to emergencies that present a risk to public health. Safety of Sports Ground Act 1975 Fire Safety and Safety of Places of Sport Act 1987 Health and Safety at Work Act 1974 The above acts provide statutory guidance to the event safety advisory activity supporting the work of the Cornwall Council Events Safety Advisory Group (ESAG) and Local Safety Advisory Groups (LSAG). Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 9 Our Team Structure Staff: Number of full-time-equivalents (FTE) employed in the service: 10 Head of Emergency Management Senior Emergency Management Officer Emergency Management Officer Senior Emergency Management Officer Emergency Management Officer – held vacancy Emergency Management Officer Emergency Management Technician Emergency Management Officer Emergency Management Support Officer Clerical Assistants (Business Intelligence Unit) Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 10 What we achieved last year Olympic Torch Relay Emergency Management assisted in the planning for and the co-ordination of the multi-agency events management group during the torch relay. The planning and event management ensured the smooth and successful movement of the torch across Cornwall on the first day of relay. Cornwall’s event management set good practice ex4amples for other local authorities to follow as it passed through their counties. Falmouth Beach Hotel Fire In the afternoon of 30 April 2012, a massive fire gutted the Best Western’s Falmouth Beach Hotel. Staff and guests from both the Falmouth Beach Hotel and neighbouring St Michael's Hotel were evacuated to the Gylly Beach Café. Thankfully there were no fatalities or casualties. Emergency Management organised representatives from the Humanitarian Assistance Response Team (HART) to attend the Gylly Beach Café to help the evacuees with any immediate health and welfare needs including forgotten medication, help with returning to their homes (as several evacuees were local residents who had been using the leisure facilities of the hotel and had had to leave their dry clothes and house and car keys behind). MSC Flaminia MSC Flaminia, a German owned container ship of 299m length travelling between Charleston, USA to Antwerp, Belgium, was almost fully laden when she suffered a fire and subsequent explosion in the Atlantic on 14 July 2012. The crew abandoned ship some 1,000 miles from the nearest land in the middle of the Atlantic Ocean. Falmouth coastguard co-ordinated the rescue effort. Out of the 23 crew and two passengers, one crewman died as a result of his injuries and one crewman remains missing presumed killed. From 17 July, three salvage tugs were contracted to deal with the stricken vessel which was still on fire and badly listing although her hull did not appear to be damaged and there were no signs of pollution into the sea. Emergency Management convened core responders (Emergency Management, Waste and Environment, Duty Director, Police, Communications, Cornwall Fire and Rescue Service, Health Protection Agency and the Primary Care Trust) meeting to discuss the situation as well as joining regional conference calls. The salvors were requesting that the MSC Flaminia was towed into European waters, closer to shore for easy access and shelter from the bad weather which was hampering the fire fighting, risk assessing and stabilising efforts. The Salvors, therefore, issued formal notice to the United Kingdom, France, Belgium, Spain and the Netherlands for preferred ‘places of refuge’ for the vessel. This was according to the guidance laid down in European Directive 2002/59/EC and the International Maritime Organisation (IMO) Regulations A.949(23). Emergency Management conceived a template and led the development of the document which captured the information to be considered when assessing the already identified anchorage points as potential ‘places of refuge. This involved considering what contingency plans we had in place to respond to a pollution incident, the draft (depth) of the vessel, the economic and tourist impacts if the ship was safely brought to a pre-determined Place of Refuge or, if during transit or after arrival it then sank, broke up, caused a pollution incident or lost some or all of her cargo. The identified ‘suitable’ Places of Refuge were Mounts Bay, Falmouth Bay and St. Austell Bay. On 21 August 2012, permission was granted for the MSC Flaminia to be towed to sheltered anchorage in German waters. She was then to be transferred to a German port. The United Kingdom Secretary of States representative for Maritime and Salvage Intervention (SOSREP) agreed that the vessel could be towed to a position 30 south of the Lizard for inspection. This included the collection of hold liquid samples and air samples. Following satisfactory results of the inspection and samples, permission for passage up the Channel was been granted. On 3 September 2012, nearly two months after the initial explosion, the MSC Flaminia left the Cornish coast. Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 12 Duke of Cornwall Award Emergency Management Officer - Tony Garvin was presented with the Emergency Planning Society’s 2012 Innovation in Resilience Award for the development of the Duke of Cornwall Community Safety Award at a special ceremony held at Whittlebury Hall, near Silverstone on 19 September 2012. The Community Safety Award, aimed at young people between the ages of 5 and 18 years, is based on the Community Safety Badge which Tony developed for The Scout Association in 2010. Originally aimed at helping scouts to develop a greater understanding of what to do in an emergency situation such as fire, flood, snow or a severe heat wave, including how to protect themselves and their families and support vulnerable people in their local communities, Tony subsequently developed the Badge into the wider Duke of Cornwall Community Safety Award and extended it to all uniformed associations. Business Continuity Workshops Our statutory duties under the Civil Contingencies Act 2004 include the identification and assurance of the continuous delivery of the Council’s most critical services. This involves the relevant services having plans in place to be able to continue provide their service under any circumstance; i.e. business continuity plans. Emergency Management have been assisting critical services in validating these plans through Incident Impact Assessment Workshops; using the Incident Impact Assessment developed last year by our team. Adding to the 18% of critical service business continuity plans validated through the Exercise Chimera (a human flu scenario) in 2011, the following include some of the 20% of critical services whose business continuity plans have been validated through incident impact assessment workshops in 2012/13: – – – – – – – – Internal Health, safety and wellbeing including staff vaccinations Internal home care service Emergency management Community and environmental protection Commercial food and safety Trading standards Environment and transportation including flood management and countryside Children social work, out of hours service and provision of school meals As there are 70 identified critical services, functions, teams or processes within the Council; i.e. if the service is not continually provided then someone might die, the workshops are part of a rolling programme which will continue into the 2013/14 and 2014/15 financial years and continuing, thereafter, to ensure that all plans are validated, gaps identified and managed and, ultimately, that the plans are fit for purpose. Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 13 Fuel Emergency Planning The Cornwall Council Fuel Plan has been designed to provide advice and guidance to Cornwall Council during the activation of the Devon Cornwall and Isles of Scilly Local Resilience Forum Fuel Shortage Plan and in its preparations for and following the activation of the National Emergency Plan – Fuel should there be a fuel crisis such as a strike. The plan was completed in July 2012 and its activation validated through Exercise Top Gear in October 2012. Beach cleanup guidelines Emergency Management has now completed an update of the former Kerrier and Carrick Beach Clean-up Guidelines, now known as ‘West, Area 2 and Mid Area 1’. These guidelines have been distributed to key services within Cornwall Council and relevant partners such as the Environment Agency, Natural England and the Maritime and Coastguard Agency. The Guidelines identify the key environmental and amenity beaches in each of the former districts and contain a variety of detailed information that would aid the quick and professional Cornwall Council and multi agency response to an oil spill. They include information, photographs and maps on location, access to the beach, where to temporarily store oily waste, archaeological information, environmental designations, and how to clean the waste off the beach etc. The Carrick guidelines consist of 28 beaches and Kerrier of 32 beaches. Community Resilience Seminar and Web Site Building on the Community Emergency Plan template which Emergency Management published last year for communities to complete, Emergency Management in conjunction with Localism arranged an event at the Eden Project on the 13th February 2013. This event promoted the importance of community resilience and working together to around 70 attendees from town and parish councils in Cornwall. Various organisations including the Cabinet Office, Police, Cornwall Fire & Rescue, Bristol City Council and the Environment Agency provided presentations on emergency and community resilience related subjects. Cornwall Council also launched two new websites: The Cornwall Community Resilience Network and The Cornwall Community Flood Forum (www.cornwallcommunityresiliencenetwork & www.cornwallcommunityfloodforum). Localism are leading on assisting more local town and parish councils in developing Community Emergency Plans for their area. Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 14 Severe Weather 2012 has been one of the wettest years on record and, therefore, a busy year for Emergency Management with regards to the response to and recovery from flooding incidents for Emergency Management. Following weather forecasts of heavy rain, many preparatory conference calls were made and actions by Council services taken in April, July, August, September as well as for tidal flooding in October 2012. During these events there was some flooding of residential and commercial properties. In November and December 2012, a combination of continuous and heavy rain falling onto already saturated ground together with rivers flowing at full capacity, there were significant flooding events all over the county. People were evacuated from their properties across Cornwall as a precaution and multi-agency groups were convened in the Emergency Centre, New County Hall on numerous occasions (including 24/7 for several days) to co-ordinate both response and recovery efforts. All of the Cornwall High Risk Community Flood Plans were used and thoroughly validated. Another victim of the bad weather was the water treatment works at Wheal Jane Mine. The works pump and clean contaminated mine water which has filtered into the old mine shafts. The pump keep the water level in the mine below the level of an adit from where untreated water might flow untreated into the water courses and out into Falmouth bay. The water was rising quicker than it could be pumped out of the mine to be cleaned so Emergency Management worked with the Environment Agency, Veolia (the company responsible for pumping and treating the mine water) and Cornwall Fire and Rescue Service to assess and respond to the new risks. Cornwall Fire and Rescue Service provided additional high volume pumps to assist Veolia to treat an unusually large quantity of mine water. Tests showed that there no heightened contamination in the water courses during this emergency. Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 15 Exercises Emergency Management successfully created, assisted in the development of and participated in the following emergency exercises: o Scilly Challenge – 23-24 May 2012 A table top exercise to assist the Isles of Scilly in validating their emergency response plans incorporating the use of the incident impact assessment tool developed in 2011. o Exercise Independence – 4 July 2012 A live exercise around flooding which involved members of the public and youth organisations as well as the emergency services and incorporated a visit from the Duke and Duchess of Cornwall. o Exercise Hard Pressed – 18 July 2012 A table top exercise using a severe snowfall scenario and the incident impact assessment tool to help validate the Emergency Management team business continuity arrangements. o Exercise Top Gear – 1 October 2012 A table top exercise to test the activation procedures of the Cornwall Council Fuel Emergency Plan which provides the framework for a response to a fuel emergency. o Spillex Oil Fuel Depot Thanckes – 19 October 2011 A table top exercise validating by discussion of the on- and off-site emergency plans in a variety of pollution scenarios occurring at the Oil Fuel Depot Thanckes at Torpoint. o Wheal Jane – 27 October 2012 A table top exercise to provide awareness and commence testing of both the on-site and off-site emergency plans for Wheal Jane Limited and Veolia. o Exercise Quest – 1 November 2012 A live exercise to test the Newquay Airport emergency plan (i.e. Newquay Airport Emergency Orders). o Exercise Oyster– 7 November 2011 A table top exercise to validate the Falmouth Bay and Estuaries Emergency Plan and ensure that should a maritime emergency occur in Falmouth Bay or its estuaries, the responding agencies have a good awareness of the plan and how it can aid them in an effective response. o Environment Agency Exercise – 20 November 2012 Emergency Management facilitated an exercise using the incident impact assessment tool and a scenario to assist in the personnel development of employees at the Environment Agency. o Health Integration Exercise - 23 February 2012 A tabletop introductory engagement exercise to ensure all partners have a shared understanding of the new Emergency Preparedness, Response, and Resilience (EPRR) system, and the new Public Health responsibilities within the Local Authority. Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 16 What we need to achieve this year 2013-14 The key work priorities for Emergency Management this year are: Emergency response - preparation including emergency centre support role, new Member and rest centre training and the maintenance of the emergency management contacts directory. Community Resilience – including assisting Localism to help towns and parishes develop and validate Community Emergency Plans and maintaining the Community Resilience web pages. Statutory sites - Emergency Management plan writing and exercise support work with regards to Wheal Jane, HMNB Devonport, Newquay and Lands End Airports and Oil Fuel Depot Thanckes. Business Continuity – including reviewing the business continuity arrangements for the team, revising the corporate business continuity plan and policy and continuing to run incident impact assessment workshops to validate the business continuity plans of the Council’s critical services. Incident management, command, training and exercise software platform – procurement of a new system on behalf of the Community Safety Service to gain efficiencies in how we work and how we work together. Emergency Management relocation - with the sale of Old County Hall, the Emergency Management team are moving into modern working accommodation in New County Hall which will also include considering improvements and changes in administrative support. Although the priorities above are the key areas on which we are focussing this year but, due to the very nature of the function of our team, ad hoc work, changes in legislation and emergencies occur which often provide us with a different focus and re-arranged priorities. We have highlighted some of our potential upcoming work areas in Section 6 of this document – Horizon Scanning. Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 17 Horizon scanning In addition to planning to manage our response to and recovery from the risks of emergencies impacting Cornwall of which we are aware (i.e. flooding and coastal pollution being the more likely risks), we need to continuously monitor upcoming threats to Cornwall, to the delivery of the Council’s most critical services and to the delivery of the responsibilities of our own team. The following are concerns that we are monitoring and/or for which we are making initial preparations: Loss of Coastguard Emergency Towing Vessel Following central government budget cuts, the Coastguard Towing Vessels have been removed from English waters. For Cornwall, this means that the Anglian Princess which was moored in either Falmouth or Mounts Bay, has been taken away leaving our waters with no immediate means of towing capability of large vessels in difficulty around our coasts. This, together with the increased volume of container vessels passing through our waters due to London docks gaining planning permission to expand significantly, could lead to an increased risk of coastal pollution. Plans need to be revised and mitigating actions need to be considered to take the above elevated risk into account. Space weather Space weather is a potential consideration for Emergency Management especially with the potential risks from the predicted solar flares in 2013 needing to be identified. Crowded Places The National Threat Level of a terrorist attack is SUBSTANTIAL - defined as an attack is a strong possibility. Therefore, it might be that we need to review the requirement for town evacuation plans in Cornwall separate or in conjunction with those evacuation plans which are in place for communities deemed at a high risk from flooding. Impacts of climate change Emergency Management needs to ensure that emergency plans are continuously adapted for future predictions to changes in climate and its impacts; e.g. colder winters and hotter summers. This might mean that there is an increase in, and new, risks with regards to severe weather. New emergency plans might also need to be created together with a higher degree of training, awareness and exercising. This could include heatwaves/drought, tsunami, prolonged heavy snow and solar weather impacts. Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 18 Emergency planning for reservoirs During 2013, Emergency Management shall be advised of the changes with regards to the national categorisation of reservoirs which will affect the need to prepare emergency plans for reservoirs. This could create a new workstream for the team and a, potentially, large volume of additional work with many reservoirs, pools and water storage areas requiring offsite emergency plans to be written, tested and maintained. Key Risks The key risks to Emergency Management not being able to achieve our objectives revolve around a decrease in budget (and inability to backfill posts as a consequence) and lack of corporate understanding, engagement and participation – be this with regards to the development of Community Emergency Plans, council engagement in the planning for and on the day participation in emergency exercises or assistance in the co-ordination of emergencies. If we are unable to backfill current vacancies within the team, there will be insufficient expertise within the Council who are able to fulfil the Council’s statutory duties with regards to planning for emergencies. Additional pressures will also be put on the team in being able to provide an effective 24 hour response to emergencies. Although the Civil Contingencies Act 2004 states that Councils are to provide relevant support and participation in the planning for, management of and recovery from emergencies, this is not always the case. Emergency Management are continuing to ensure that there is wider understanding that the aforementioned support and participation is a corporate responsibility. This is becoming more of a challenge with an ever-decreasing budget and continued efficiency saving schemes which include the consolidation and decrease in administrative support across the authority. Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 19 Reporting Structure The progress of the work of the Emergency Management employees is monitored by line managers conducting annual and mid-year full Performance Development Reviews as well as regular 1-1 meetings with their team members who have the lead on delivering our objectives. Progress in performance against the team plan objectives and tasks as well as the ad hoc work that Emergency Management undertake is reported on a monthly basis to the Community Safety Service Senior Leadership Team meeting. Debriefs highlighting lessons learned, recommendations from and required improvement actions following exercises and emergencies are discussed at both Emergency Management Team meetings and the Cornwall Council Emergency and Business Continuity Planning Group. Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 20 Where do we want to be and how are we going to get there? Our team plan Where relevant our projects/activities will have an impact assessment completed to ensure the likely impact of any policies, procedures, strategies, functions, services and decisions may have on our community, environment or health & safety of staff is assessed and appropriate actions put in place. All staff are trained to respond appropriately if they have any concerns that a child, young person or vulnerable adult is experiencing harm (abuse) or neglect, and are able to gain support from our named safeguarding advocates. This is supported by our internal safeguarding action plan and Cornwall Council safeguarding policy. Note: Activities highlighted in yellow are part of service plan objectives. Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 21 Link to Key Service Plan Objective Team Activity 1. PREVENT We will deliver targeted activity to the people and communities most at risk Web pages maintenance Why are we doing it? To provide a central information and guidance resource to individuals (including Cornwall Council employees) and communities which will enable them to become more resilient in an emergency. Insufficient Emergency Management staff. Emergency Management work capacity overload. Higher priority time conflict; e.g. external exercise, emergency Insufficient Emergency Management staff. 1. PREVENT We will deliver targeted activity to the people and communities most at risk Risks to delivery of the activity Assist Localism in the implementation of their Community Resilience work plan. Help communities become more self reliant and resilient in emergencies. Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 Emergency Management work capacity overload. Higher priority time conflict; e.g. external exercise, emergency Milestones and success indicators Activity start and finish dates for Year 1 Lead Officer Start: 1 April 2013 End: 31 March 2014 Hannah Bratley Continuous Tony Garvin Review and update the content of the Community Resilience web pages by 31 March 2014. Review and update the content of the Emergency Management internet pages by 31 March 2014. Review and update the content of the Emergency Management intranet web pages by 31 March 2014. Revised template for Community Emergency Plans published on the internet by 30 June 2013. Shortened version of the Community Emergency Plan template for small areas on the internet by 30 June 2013. Exercise package to test Community Emergency Plans in 22 Link to Key Service Plan Objective Team Activity Why are we doing it? Risks to delivery of the activity Milestones and success indicators Activity start and finish dates for Year 1 Lead Officer Start: 1 April 2013 End: 31 March 2014 Arthur Roberts ‘working the plan’ ready by 30 September 2013. Awareness facilitated to all Emergency Management Officers by 31 December 2013. Provide exercises in the Emergency Centre involving up to eight Community Emergency Plan groups at a time in ‘working their plans’ to cover 25 Community Emergency Plans by 31 March 2014. 2. RESPOND We will plan and prepare for emergencies to ensure we deliver an effective and efficient response Oil Fuel Depot Thanckes - COMAH (Control of Major Accident Hazards Regulations) plan and exercise Statutory Duty under Control of Major Accident Hazard (COMAH) Regulations Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 Health and Safety Executive do not provide the required information. Insufficient Emergency Management staff. Emergency Management work capacity overload. Oil Fuel Depot Thanckes Offsite Emergency MACR plan converted into a draft COMAH offsite emergency plan and emailed out for consultation by 31 October 2013. Following consultation, revise and distribute the Oil Fuel Depot Thanckes Offsite Emergency COMAH plan within six months following 23 Link to Key Service Plan Objective Team Activity Why are we doing it? Risks to delivery of the activity Milestones and success indicators Activity start and finish dates for Year 1 Lead Officer Start: 1 April 2013 End: 31 March 2014 Martin Rawling the official notification received from the OFD Thanckes operator. Awareness session held for the Emergency Management team by 31 March 2014. Insufficient Emergency Management staff. 2. RESPOND We will plan and prepare for emergencies to ensure we deliver an effective and efficient response Wheal Jane risk review, plan development and exercises Statutory duty under Management of waste from extractive industries regulations Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 Emergency Management work capacity overload. Higher priority time conflict; e.g. external exercise, emergency Emergency plans revised by 31 March 2014 Emergency plans validated by exercise by 31 March 2015. 24 Link to Key Service Plan Objective Team Activity Why are we doing it? Risks to delivery of the activity Milestones and success indicators Activity start and finish dates for Year 1 Lead Officer Ongoing Arthur Roberts Update the Critical Services list every quarter by 30 June 2013, 20 September 2013, 31 December 2013 and 31 March 2014. 2. RESPOND We will plan and prepare for emergencies to ensure we deliver an effective and efficient response Develop a business continuity management work plan for Cornwall Council critical services To help embed business continuity management throughout Cornwall Council. Business continuity management being a statutory duty for Cornwall Council under the Civil Contingencies Act 2004. Complete a review of the business continuity plan template for Cornwall Council critical services to use, publish on the intranet and make the members of the Emergency and Business Continuity Planning Group aware by 30 September 2013. Create a three year rolling work plan for the validation of all of the critical service business continuity plans in Cornwall Council by 30 September 2013. Workshops held to validate 20 critical service business continuity plans by 31 March 2014. Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 25 Link to Key Service Plan Objective Team Activity Why are we doing it? Risks to delivery of the activity Milestones and success indicators Activity start and finish dates for Year 1 Lead Officer Start: 1 April 2013 End: 31 March 2014 Tony Garvin Cornwall Council Emergency Mortuary Plan drafted and email out for consultation by 31 December 2013. 2. RESPOND We will plan and prepare for emergencies to ensure we deliver an effective and efficient response Emergency mortuary plan The requirement for a legal process to identify the deceased and cause of death. Statutory duty under the Civil Contingencies Act 2004 and Coroners legislation. Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 Insufficient Emergency Management staff. Emergency Management work capacity overload. Higher priority time conflict; e.g. external exercise, emergency Following consultation, revise and distribute the Cornwall Council Emergency Mortuary Plan by 31 March 2014 Awareness session about activation of the Emergency Mortuary Plan held for the Emergency Management team held by 31 March 2014. Awareness session and tabletop exercise held for the relevant services and external organisations who would beinvolved in the activation of the Cornwall Council Emergency Mortuary Plan and the set up and management of an Emergency Mortuary by 31 March 26 Link to Key Service Plan Objective Team Activity Why are we doing it? Risks to delivery of the activity Milestones and success indicators Activity start and finish dates for Year 1 Lead Officer Start: 2011 End: 31 March 2014 Martin Rawling 2014. 2. RESPOND We will plan and prepare for emergencies to ensure we deliver an effective and efficient response Securing a coastal and inland pollution response contract The coastline, in particular, is of tremendous economic value to Cornwall. The protection and cleaning of the coast following an incident has critical economic benefit. Identified need for response capability following the loss of direct services organisations on the creation of Cornwall Council. Devon County Council Procurement Service (the lead for this work on behalf of the Devon, Cornwall and Isles of Scilly local authorities) not dealing with this in a timely fashion. 2. RESPOND We will plan and prepare for emergencies to ensure we deliver an effective and efficient response Develop site clearance guidance or plan and response capability Identified need for response capability following the loss of direct services organisations on the creation of Cornwall Council. Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 Higher priority time conflict; e.g. external exercise, emergency Contract in place by 31 March 2014. Publication of site clearance guidance or plan by 31 March 2014 Identified response capability (may require new site clearance contract) in place by 31 March 2014 Start: 1 August 2013 End: 31 March 2014 Martin Rawling 27 Link to Key Service Plan Objective Team Activity Why are we doing it? Risks to delivery of the activity Milestones and success indicators Activity start and finish dates for Year 1 Lead Officer Start: 1 January 2013 End: 31 March 2014 Tony Garvin Cornwall Council Mass Fatalities Plan drafted and email out for consultation by 31 December 2013. Insufficient Emergency Management staff. 2. RESPOND We will plan and prepare for emergencies to ensure we deliver an effective and efficient response Mass fatalities plan Statutory duty under the Civil Contingencies Act 2004 Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 Emergency Management work capacity overload. Higher priority time conflict; e.g. external exercise, emergency Following consultation, revise and distribute the Cornwall Council Mass Fatalities Plan by 31 Mar 2014. Awareness session about activation of the Mass Fatalities Plan held for the Emergency Management team held by 31 March 2014. Awareness session and tabletop exercise held for the relevant services and external organisations who would be involved in the activation of the Cornwall Council Mass Fatalities Plan and the set up and management of an Emergency Mortuary by 31 March 2014. 28 Link to Key Service Plan Objective Team Activity Why are we doing it? Risks to delivery of the activity Milestones and success indicators Activity start and finish dates for Year 1 Lead Officer Devonport offsite plan revised and published by 30 June 2013. 2. RESPOND We will plan and prepare for emergencies to ensure we deliver an effective and efficient response HMNB Devonport offsite nuclear emergency plan and exercise Statutory duty under the Radiation Emergency Preparedness and Public Information Regulations 2001 (REPPIR) Insufficient Emergency Management staff. Emergency Management work capacity overload. Higher priority time conflict; e.g. external exercise, emergency Responding services in Cornwall aware and prepared to manage a nuclear incident or exercise by 2 October 2013. Devonport Off-Site Emergency Plan tested through Exercise Short Sermon on 2 and 9 October 2013. Start: 01/12/2012 End: 30/10/2013 Martin Rawling Attend post exercise debrief on 30 October 2013. Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 29 Link to Key Service Plan Objective Team Activity Why are we doing it? Insufficient Emergency Management staff. 2. RESPOND We will plan and prepare for emergencies to ensure we deliver an effective and efficient response Risks to delivery of the activity Newquay airport exercise Statutory duty under Civil Aviation Authority legislation (CAP168) Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 Emergency Management work capacity overload. Higher priority time conflict; e.g. external exercise, emergency Milestones and success indicators Activity start and finish dates for Year 1 Lead Officer 31-Dec-13 Alex Thomas Participation in the planning for and emergency management response tested at Exercise Phoenix on 6 November 2013. Emergency Management Newquay Airport Standard Operating Procedure, as required, updated by 31 December 2013. 30 Link to Key Service Plan Objective Team Activity Why are we doing it? Insufficient Emergency Management staff. 2. RESPOND We will plan and prepare for emergencies to ensure we deliver an effective and efficient response Culdrose distex Good practice in preparation for RNAS Culdrose Air Day 2013 Emergency Management work capacity overload. Higher priority time conflict; e.g. external exercise, emergency Insufficient Emergency Management staff. 2. RESPOND We will plan and prepare for emergencies to ensure we deliver an effective and efficient response Risks to delivery of the activity Lands End airport exercise Statutory duty under Civil Aviation Authority legislation (CAP168) Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 Emergency Management work capacity overload. Higher priority time conflict; e.g. external exercise, emergency Milestones and success indicators Activity start and finish dates for Year 1 Lead Officer Participation in the planning for and emergency management response tested at DISTEX on 27 June 2013. 27-Jun-13 Alex Thomas Emergency management response tested at the Lands End emergency table top exercise on 8 May 2013 and live exercise 16 October 2013. Emergency management response to an emergency at Lands End airport tested. Alex Thomas 31 Link to Key Service Plan Objective Team Activity Why are we doing it? Annual review of resilient communications capability. Statutory duty under the Civil Contingencies Act 2004 supported by Civil Contingencies Secretariat requirement to maintain a communication capacity during emergencies. 2. RESPOND We will plan and prepare for emergencies to ensure we deliver an effective and efficient response Risks to delivery of the activity Insufficient Emergency Management staff. Emergency Management work capacity overload. Higher priority time conflict; e.g. external exercise, emergency Milestones and success indicators Audit completed by 28 February 2014. Necessary changes implemented by service providers by 31 March 2014. Activity start and finish dates for Year 1 Start: 1 December 2013 Lead Officer Martin Rawling End: 31 March 2014. Corporate Policy reviewed and signed off by relevant portfolio holder by 31 March 2014. Insufficient Emergency Management staff. 2. RESPOND We will plan and prepare for emergencies to ensure we deliver an effective and efficient response Annual review of corporate emergency management business continuity policy and plan Statutory duty under the Civil Contingencies Act 2004 Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 Emergency Management work capacity overload. Higher priority time conflict; e.g. external exercise, emergency Corporate Plan reviewed and signed off by relevant portfolio holder by 31 January 2014. Policy and Plan updated on both intranet and internet by 31 March 2014. 31-Mar-14 Sharon Clapton Following the revision of the Emergency Management and Business Continuity Plan, review and reissue the Duty Director guidance, also ensuring that their 'grab pack' 32 Link to Key Service Plan Objective Team Activity Why are we doing it? Risks to delivery of the activity Milestones and success indicators Activity start and finish dates for Year 1 Lead Officer 31-Mar-14 Arthur Roberts information is up to date by 31 March 2014 Review and re-draft the gas pipelines plan in conjunction with your opposite responsible person in Devon by 31 January 2014. 2. RESPOND We will plan and prepare for emergencies to ensure we deliver an effective and efficient response Review, publish and validate the Cornwall Council Gas Pipelines Major Incident Plan Statutory duty under Pipelines Safety Regulations 1996 which are enforced by the Health and Safety Executive Insufficient Emergency Management staff. Emergency Management work capacity overload. Higher priority time conflict; e.g. external exercise, emergency Email out the revised gas pipelines plan for consultation to Emergency Management and other relevant services and external organisations by 31 January 2014. Following consultation, revise and distribute the Gas Pipelines plan by 31 March 2014. Hold an awareness session for the Emergency Management team with regards to a brief about the key contents within the plan, how and when Emergency Management Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 33 Link to Key Service Plan Objective Team Activity Why are we doing it? Risks to delivery of the activity Milestones and success indicators Activity start and finish dates for Year 1 Lead Officer Continuous. Linda Blight / EM Support Officer Start: 1 July 2013 End: 31 March 2014 Martin Rawling activates the Gas Pipelines Plan and the roles and responsibilities of the Emergency Management team with regards to this plan by 31 March 2014. Insufficient Emergency Management staff. 2. RESPOND We will plan and prepare for emergencies to ensure we deliver an effective and efficient response Bi-annual review of the Cornwall Council Emergency Contacts Directory (Pink Pages) Integral to the preparedness for responding to emergencies. Higher priority time conflict; e.g. external exercise, emergency Insufficient Emergency Management staff to undertake this work. 2. RESPOND We will plan and prepare for emergencies to ensure we deliver an effective and efficient response Emergency Management work capacity overload. Review Cornwall Council recovery procedures Following lessons learned during 2012 flooding incidents. Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 Emergency Management work capacity overload. Higher priority time conflict; e.g. external exercise, emergency Cornwall Council Emergency Contacts Directory (Pink Pages) reviewed and reissued bi-annually on 31 August 2013 and 28 February 2014. Cornwall Council recovery procedures reviewed by 31 October 2013. Cornwall Council recovery procedures updated and published by 31 March 2014. 34 Link to Key Service Plan Objective Team Activity Why are we doing it? 2. RESPOND We will plan and prepare for emergencies to ensure we deliver an effective and efficient response Facilitate Port Health exercise 4. INNOVATE We will ensure that we have effective and efficient ways of working to enable us to Milestones and success indicators Activity start and finish dates for Year 1 Lead Officer Exercise Cooper facilitated on 12 September 2013 Start:1 April 2012 End: 12 September 2013 Alex Thomas North Cornwall Beach Clean up guidelines completed and distributed by 31 March 2014. Start: 1 April 2013 End: 31 March 2014 Hannah Bratley Software system in place Richard Fedorowicz Insufficient Emergency Management staff to undertake this work. Emergency Management work capacity overload. Higher priority time conflict; e.g. external exercise, emergency 2. RESPOND We will plan and prepare for emergencies to ensure we deliver an effective and efficient response To assist partner organisation in testing their emergency preparedness. Risks to delivery of the activity Review Beach Clean up guidelines Procurement and implementation of a new Incident Command, Training and Exercise Software Platform which combines the requirements of an To baseline data and records of nominated amenity beaches so that in an incident, responders have accurate and appropriate information available. There is a requirement to provide a command and control communication tool for use in the command support vehicles to link in Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 Insufficient Emergency Management staff to undertake this work. Emergency Management work capacity overload. Higher priority time conflict; e.g. external exercise, emergency Budget constraints. Impact of operational incidents on capacity may impact delivery timescales. Software system procured by 31 October 2013. System development phase by 31 March 2014. 35 Link to Key Service Plan Objective prepare for the future. Team Activity incident command system, a training and exercising simulation tool for emergency incidents and can deliver officer training and evaluation. Why are we doing it? with Fire Control and other incident command posts e.g. Silver. Real time data can be captured and utilised to enhance our management of emergency incidents and inform debriefs and future exercise simulations. There is a need to implement a tool to assist with officer training and evaluation utilising real time information derived from incidents which have been tracked and managed using a software tool. There may be a potential in the future to embed picture and video footage from live events into the simulations. There is a requirement for a training and exercise simulation development tool and it has been identified that there Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 Risks to delivery of the activity Staff availability to input into the project. Service IT infrastructure. Milestones and success indicators Activity start and finish dates for Year 1 Lead Officer System rolled out by 31 October 2014. System implemented and training programme in place by 31 March 2015. System being used by 31 October 2015. Evaluation completed by 31 March 2016. 36 Link to Key Service Plan Objective Team Activity Why are we doing it? Risks to delivery of the activity Milestones and success indicators Activity start and finish dates for Year 1 Lead Officer TBC - Business Intelligence Unit to develop programme and milestones GIS/Arcview database conforming to requirements by TBC Richard Fedorowicz are software solutions available that can integrate all these aspects required by the service. 4. INNOVATE We will ensure that we have effective and efficient ways of working to enable us to prepare for the future. Information asset ownership In order to better manage data and comply with the Data Protection Act. Emergency Management work capacity overload. Higher priority time conflict; e.g. external exercise, emergency Insufficient Emergency Management staff to undertake this activity. 4. INNOVATE We will ensure that we have effective and efficient ways of working to enable us to prepare for the future. Insufficient Emergency Management staff to undertake this activity. Relocation of Emergency Management team Old County Hall has been sold to a private organisation and we have to move. Emergency Management work capacity overload. Poor project management. Successful relocation of Emergency Management team to New County Hall by 30 September 2013. Complete debrief to review good and bad points of the move by 31 January 2014 Start: 15 January 2013 End: 31 January 2014 Sharon Clapton Lack of adequate space, storage room, equipment Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 37 Link to Key Service Plan Objective Team Activity Why are we doing it? Risks to delivery of the activity Milestones and success indicators Activity start and finish dates for Year 1 Lead Officer TBC as per the Directorate action plan. Ongoing Richard Fedorowicz Review the plan and republish by 31 March 2014. Continuous but annual review of the Emergency Management Business Continuity Plan completed by 31 March 2014 Sharon Clapton Continuous Tony Garvin and meeting space in new office. 4. INNOVATE We will ensure that we have effective and efficient ways of working to enable us to prepare for the future. Contribute to projects to reduce our carbon footprint by 14% by 2015 To work towards the Corporate commitment to reduce our carbon emissions. 5. PERFORM We will continue to improve and be recognised as a high performing organisation. Review, revise and republish the Emergency Management team business continuity plan 5. PERFORM We will continue to improve and be recognised as a high performing organisation. Emergency training Statutory duty for all critical services in the Council under the Civil Contingencies Act 2004 Ensure the Council can effectively manage the response to and recovery from emergencies. Statutory duty under the Civil Contingencies Act 2004 Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 As per corporate overarching project risks Insufficient Emergency Management staff to undertake this activity. Emergency Management work capacity overload. Higher priority time conflict; e.g. external exercise, emergency Insufficient Emergency Management staff to deliver training. Emergency Management work capacity overload. Higher priority time conflict; Rest Centre Training provided to relevant staff in the Council for the Isles of Scilly by 30 April 2013. Loggist training provided by 31 May 2013 Rest Centre 38 Link to Key Service Plan Objective Team Activity Why are we doing it? Risks to delivery of the activity Milestones and success indicators e.g.external exercise, emergency awareness training provided by 31 March 2014. Activity start and finish dates for Year 1 Lead Officer Faith Support team database updated annually by holding Exercise Phone Call by 31 August 2013. An advert placed in Team Talk asking for people to help out in emergencies by 31 October 2013. Annual review of the Offers of Assistance database undertaken by 30 November 2013. Emergency Centre training session for the Cornwall Council Offers of Assistance staff held by 31 March 2014. 4x4 protocol, spreadsheet and risk assessment reviewed by 31 December 2013. Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 39 Link to Key Service Plan Objective Team Activity Why are we doing it? Risks to delivery of the activity Milestones and success indicators Activity start and finish dates for Year 1 Lead Officer TBC - Planning Intelligence and Information Manager (Business Intelligence Unit) to develop programme an d milestones TBC Richard Fedorowicz Emergency Management not being included in the induction programme. 5. PERFORM We will continue to improve and be recognised as a high performing organisation. Member induction and engagement programme Increased stakeholder awareness of our value as a Service Insufficient Emergency Management staff to deliver training. Emergency Management work capacity overload. Higher priority time conflict; e.g. external exercise, emergency Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 40 Link to Key Service Plan Objective Team Activity Why are we doing it? Risks to delivery of the activity Milestones and success indicators Activity start and finish dates for Year 1 Lead Officer Health and safety aspects internally and externally audited as per the milestones. Martin Rawling Quarterly internal audit programme 1 July 2013 1 October 2013 1 January 2014 1 March 2014 5. PERFORM We will continue to improve and be recognised as a high performing organisation. To ensure the requirements for the BSI18001 health and safety standard are maintained across the team To protect our staff and ensure safe working practices. Insufficient Emergency Management staff to undertake the work. Insufficient emergency management staff time to complete the required health and safety training. External audit - 30 April 2013. Emergency Management Personnel Protective Equipment audit completed by 28 February 2014. External six monthly compliance review (measured through action plans identified) Compliance with national competency standards Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 41 Link to Key Service Plan Objective 5. PERFORM We will continue to improve and be recognised as a high performing organisation. Team Activity Why are we doing it? Contribution to Cornwall Fire and Rescue Service OpA by working with lead government departments and other agencies, having responsibility for emergency management workstreams To maintain current knowledge and expertise across several workstreams where Cornwall is recognised as a lead local authority in emergency management. 5. PERFORM We will continue to improve and be recognised as a high performing organisation. Emergency Management team succession planning To maintain the skills required to meet the team and overall service needs. To ensure adherence to statutory training requirements (e.g. Health and Safety at Work Act). Risks to delivery of the activity Milestones and success indicators Activity start and finish dates for Year 1 Lead Officer Ongoing Richard Fedorowicz Start: 1 April 2013 End: 31 January 2014 Sharon Clapton Insufficient Emergency Management staff. Emergency Management work capacity overload. Ongoing Higher priority time conflict; e.g. external exercise, emergency Emergency Management Support Officer Role profile and role information questionnaire created and Job Evaluated by 30 June 2013. Emergency Management work capacity overload. Higher priority time conflict; e.g. emergency Recruitment request completed, approved and position filled by 30 August 2013. Handover with current Admin Officer conducted by 30 September 2013. Emergency Management Support Officer participating on the Emergency Management Duty Rota by the end of Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 42 Link to Key Service Plan Objective Team Activity Why are we doing it? Risks to delivery of the activity Milestones and success indicators Activity start and finish dates for Year 1 Lead Officer Ongoing Richard Fedorowicz their probationary period; i.e. 6 months. 5. PERFORM We will continue to improve and be recognised as a high performing organisation. Following the outcome of the Peer Review, continue work towards the “Excellent” level of the FRSEF To gain the Excellent level of the FRSEF which allows the service to achieve equality outcomes for staff and communities. Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 Not carrying out actions in line with the DEAG plan. The Council not gaining the Achieving Level against the EFLG. Not achieving the Excellent standard. Measures will be identified in line with the actions as they arise. Primarily this will be monitored via the DEAG - TBC 43 Prepared by: Sharon Clapton Senior Emergency Management Officer Community Safety Service If you would like this information in another format please contact: Cornwall Council County Hall Treyew Road Truro TR1 3AY Telephone: 0300 1234 100 Email: enquiries@cornwall.gov.uk www.cornwall.gov.uk Emergency Management Team Plan 2013/14 – Front End 7 August 2013 V1.5 44