1 Table of Contents Student Agreement..………………………………………………………………….3 Introduction………………………………………………………………………….. 6 Dietetic Technician AS Degree & Dietetic Service Supervisor Certificate Program Information…………..………………………………………………....... 10 Health Department Dietetic Service Supervisor Skill ……………………………..14 Standard of Conduct Professionalism……………………………………………....26 Becoming a Dietetic Technician, Registered……..…………………………………29 Knowledge, Skills, and Competencies for Entry-Level Dietetic Technician Education Programs………………………………………………………………….36 LACC-Dietetic Technician Program Policies/Procedures…………………………41 Guidelines for Issuing Verification Statement……………………………………...61 Family & Consumer Studies Courses (Appendix A) .………………….……..........65 Code of Ethics/Nutrition (Appendix B)……………………………………………...71 DT Position Descriptions (Appendix C)……………………………………………..73 Tips for Success During Supervised Practice (Appendix D)………….................... 78 2 3 It is responsibility of the Dietetics student to read this handbook, understand its contents and adhere to policies, regulations, rules and guidelines of the program. The program reserves the right to modify the contents of this handbook as conditions demand. Students will be given timely notification if and when changes are instituted. 4 I, ________________________________________________________________ (print name) Acknowledge receipt of the LACC Dietetics Student Handbook and agree to abide by all the stated policies. Date ____________________ Signature ________________________ 5 6 INTRODUCTION This Policies and Procedures Handbook has been developed for the Dietetic student enrolled in the Dietetic Service Supervisor Program and the Dietetic Technician Program at Angeles City College. The Dietetic Service Supervisor Program may be completed on a part-time basis in two semesters. The Dietetic Technician Associate of Science degree at LACC allows a student to complete the program on a full-time or part-time basis. A fulltime student may complete the program in two years while a part-time student will require at least three years. The profession of dietetics is based on a combination of didactic courses and supervised practice (field) experience. The didactic classes are coordinated with the supervised practice. Therefore, all Dietetic Service Supervisor and Dietetic Technician students must be enrolled in both the didactic and supervised practice classes at the same time. The schedule lists these classes as co-requisites (FCS 51/151, 56/156, 27/127, 28/128 and 29/129). Both classes must be completed satisfactorily in order to progress in the program. The Dietetic Service Supervisor has knowledge and skills in foodservice supervision to function with consultation from a Registered Dietitian as a Supervisor in a skilled nursing facility. With knowledge in foods, nutrition and foodservice management, under the direction of a Registered Dietitian, the Dietetic Technician, Registered, offers expertise to individuals and groups desiring to maintain, improve, or restore health. These services are provided in a variety of settings ranging from hospitals to WIC programs to school foodservice operations. 7 The Los Angeles City College Dietetic Technician program is currently granted accreditation by the Commission on Accreditation for Dietetics Education of The American Dietetic Association, 120 South Riverside Plaza, Suite 2000., Chicago, IL 60606-6995, 312/899-4772. Information has been included in this Handbook to aid the student in meeting the academic requirements and also to provide guidance in matters concerning professional behavior. As an example, Appendix A includes a listing of courses for the Associate in Science Degree in Dietetic Technician. Appendix B includes the Code of Ethics for the Profession of Dietetics. Appendix C includes DT Position Descriptions. Appendix D includes Student Tips for Success During Supervised Practice. Mission: The Dietetics program provides learners with multiple pathways that prepare them for entry into the field of Dietetics. The program offers educational opportunities that ready students for employment, transfer, advance study, and life-long learning to serve the ethnically diverse population of California. GOALS: 1. Prepare students for employment as entry-level Dietetic Technicians, Registered. Outcome Measure 1a. Over a 5-year period, at least 70% or more of DTP graduates who sought employment in dietetics will be employed within 3 months of program completion. Outcome Measure 1. Over a 5 year period, the pass rate for the DTP graduates taking the registration examination for the first time will be at least 80%. Outcome Measure 1c. Ninety percent of employers who responded to the survey stated that graduates demonstrate entry-level competency to practice dietetics. Outcome Measure 1d. Ninety percent of graduates who responded to the survey stated that they had entry-level competence to practice dietetics. 8 2. Prepare graduates to be successful in their careers by being able to use the latest technology. Outcome Measure 2a. One hundred percent of all Dietetics courses will include at least one form of computer technology or software. Outcome Measure 2b. One hundred percent of DT graduates will be able to word process, give professional PowerPoint presentations, use nutritional software, and use Excel. Outcome Measure 2c. When surveyed eighty percent of DT graduates stated that they felt confident using the latest technology in their dietetics careers. 3. Recruit, retain, and graduate a diverse population of students. Outcome Measure 3a. Seventy percent or more of the Dietetic Technician students will complete all program requirements within 5 years of enrolling in the DTP as defined by those enrolled in the second year, first semester courses. Outcome Measure 3b. The number of diverse students completing the program will be at least 40% of the total students graduating. This Handbook is for the student. Any unanswered questions or concerns should be directed to the attention of the Program Director. The student may also refer to the LACC website at www.lacitycollege.edu. Click on Dietetics (Family & Consumer Studies). 9 10 STUDENT HANDBOOK Department of Family & Consumer Studies Los Angeles City College DIETETIC PROGRAMS The Child and Family Studies/Dietetics Department offers two career programs in dietetics: 1) Dietetic Service Supervisor 2) Dietetic Technician Students enrolling in major courses in the Dietetic Program are automatically accepted into the programs. All courses must be completed with a "C" grade or higher to progress to the certificate or Associate of Science degree. The Dietetic Service Supervisor Program leads to a Certificate. This program is approved by the California State Department of Health Services. The Dietetic Technician Program leads to an Associate in Science Degree. See Los Angeles City College 2009-2011 Catalogue pages 134-136. This program has received accreditation by the Commission on Accreditation for Dietetics Education of the American Dietetic Association, 120 South Riverside Plaza, Suite 2000 Chicago, Illinois 60606-6995, 800-877-1600 ext. 5500. This is a specialized accrediting body recognized by the Council on Postsecondary Accreditation and the United States Department of Education. Completion of these requirements qualify the graduate to take the Dietetic Technician Registration Examination administered by the Commission on Dietetic Registration. Students are strongly encouraged to consult a Los Angeles City College counselor in planning their degree program. The Dietetic Program Director, Janice Young, MS, RD, should be consulted for program requirements for the Dietetic Service Supervisor and Dietetic Technician Programs. See Los Angeles City College 2009-2011 Catalogue page 4. Students who plan to transfer to a four year Dietetics program should make an appointment with a LACC counselor to plan their academic coursework. 11 DIETETIC SERVICE SUPERVISOR TYPICAL SEQUENCE OF COURSES IN THE DIETETIC SERVICE SUPERVISOR PROGRAM FIRST SEMESTER FALL F&CS/Nutrition 21 Nutrition 3 units F&CS 50 Sanitation and Safety 3 units F&CS 51 Food Production Management 3 units F&C 55 Dietetic Education 3 units F&CS 151 Food Production Laboratory 2 units English 28 Intermediate Reading and Composition 3 units SECOND SEMESTER SPRING F&CS 24 Food Preparation 3 units F&CS 52 Foodservice Management 3 units F&CS 56 Nutrition Delivery Systems 3 units F&CS 156 Nutrition Delivery Laboratory 2 units Math 105 Arithmetic for College Students or Learning Skills 10 ABC 3 units 12 DIETETIC TECHNICIAN TYPICAL SEQUENCE OF COURSES IN THE DIETETIC TECHNICIAN PROGRAM Two Year Course Plan FIRST SEMESTER - FALL FAM & CS/Nutrition 21 Nutrition FAM & CS 50 Sanitation and Safety FAM & CS 55 Dietetic Education Math 125 Intermediate Algebra ENGLISH 101 College Reading and Composition THIRD SEMESTER - FALL FAM & CS 27 Nutrition Care FAM & CS 51 Food Production Management FAM & CS 127 Nutrition Care Lab FAM & CS 151 Food Production Management Lab Health 11 Healthful Living HUMANITIES REQUIREMENT SECOND SEMESTER - SPRING FAM & CS 24 Food Preparation FAM & CS 56 Nutrition Delivery Systems FAM & CS 156 Nutrition Delivery Systems Lab SPEECH 101 Oral Communication BIOLOGY 25 Human Biology PHYSICAL EDUCATION 3 3 3 5 3 FOURTH SEMESTER - SPRING FAM & CS 28 Advanced Nutrition Care FAM & CS 29 Dietetic Seminar FAM & CS 128 Advanced Nutrition Care Lab FAM & CS 129 Dietetic Laboratory FAM & CS 52 Foodservice Management AMERICAN INSTITUTIONS REQUIREMENT 3 3 2 2 3 3 3 3 2 3 3 1 3 1 2 2 3 3 Suggested Three Year Course Plan FIRST SEMESTER - FALL FAM & CS 50 Sanitation and Safety FAM & CS 55 Dietetic Education Math 125 Intermediate Algebra ENGLISH 101 College Reading and Composition THIRD SEMESTER - FALL FAM & CS 27 Nutrition Care FAM & CS 127 Nutrition Care Lab SPEECH 101 Oral Communication PHYSICAL EDUCATION SECOND SEMESTER - SPRING FAM & CS/Nutrition 21 Nutrition FAM & CS 56 Nutrition Delivery Systems FAM & CS 156 Nutrition Delivery Systems Lab BIOLOGY 25 Human Biology 3 3 5 3 3 2 3 1 FIFTH SEMESTER - FALL FAM & CS 51 Food Production Management 3 FAM & CS 151 Food Production Management Lab 2 HUMANITIES REQUIREMENT 3 13 3 3 2 3 FOURTH SEMESTER - SPRING FAM & CS 24 Food Preparation FAM & CS 28 Advanced Nutrition Care FAM & CS 128 Advanced Nutrition Care Lab Health 11 Healthful Living 3 3 2 3 SIXTH SEMESTER - SPRING FAM & CS 29 Dietetic Seminar FAM & CS 52 Foodservice Management FAM & CS 129 Dietetic Laboratory AMERICAN INSTITUTIONS REQUIREMENT 1 3 2 3 14 Health Department Dietary Service Supervisor Skill List DSS Skills Project Goal: Ability to provide safe, satisfying and nutritionally adequate food for patients/residents/clients with appropriate staff, space, equipment and supplies Skill 1-Laws & Duties a. Identify the location of applicable laws and regulations. b. Identify the role and limitations of the dietary service supervisor under Title 22 for the operation of food service Knowledge of applicable regulations (state regulations for levels of care: acute, SNF, ICF, etc.), business and professions code and professional standards, California Retail Food Code (Cal Code), Federal Food Code, federal regulations, and knows when federal or state regulations conflict, which takes precedence Knows who inspects/surveys the facility and the frequency and what regulations are being enforced Able to describe the duties of the DSS. Knows the DSS has no scope of practice in California law/statute Displays collaboration skills with the RD, who has oversight of the operation during frequently scheduled visits Skill 2-Policies, Procedures & Diet Manual a. Ability to create and revise dietetic services P/P b. Knows timely review and revision of the facility’s policies and procedures to ensure that they are in compliance with regulations and food safety standards of practice Able to identify the purpose of a policy and procedure Able to develop, update and revise policies and procedures Knows the frequency of p/p manual review and approval process within the organization Knows the manual approval process including frequency per regulation per level of care Able to identify location and be familiar with usage and content of the diet manual Skill 3-Menus, Foodservice a. Assist in the development of planned menu (including disaster menus) to meet the nutritional needs of the population b. Ensure that menus are followed Know state and federal regulations regarding menus, including substitutions and changes Displays knowledge of the nutritive value of foods to be offered if there is a substitution/refusal Knows the number of meals to be served, and the number of hours between dinner and breakfast, and offer nourishment/ snacks, per regulations/physician's orders Knows which levels of care require offering of bedtime snack Knows that menu must provide variety of food, condiments, indicate standard portions, varied for same days of consecutive weeks, cycle of no less than 3 weeks and revised quarterly, includes seasonal commodities. Ability to plan, produce, and manage a menu for the population with the following considerations: o General menu for one week that includes the HS snack; o Theme/seasonal menu; and, o Cultural/religious/food habits (i.e. vegetarian) menu. 15 Knows that menu must be written, posted and approved by the RD per regulation for level of care. Able to develop a system for determining patient/resident/client satisfaction with menu Able to determine modifications needed for the therapeutic diets based on spreadsheets, meal pattern and diet approved diet manual with oversight by the RD Knows that the diet manual is used as the basis for diet orders, menu and planning modified diets If diet order is not in the diet manual obtains clarification/explanation and/or guidance. Ability to fulfill individual patient preferences in menu modification Ability to develop a three-day menu, including water supply, for a disaster (no gas, electricity or water) including guidance for therapeutic diets Ability to check trays for accuracy based on: menu selection, diet modification, portion size, appearance, adaptive equipment, and temperature Is familiar with process of diet order from inception to patient: physician order to resident/how updated Knows how to check the tray cards to ensure that each patient has the correct physician order Knows the amount of staple and perishable foods that must be maintained on premises per level of care. CURRENT TREND o Is aware of dining culture change and the impact on menus and dining Skill 4-Food Preparation Ensure that food is prepared by: a. methods that conserve nutritive value, flavor and appearance. b. standardized recipes are followed, as approved by RD Knowledge of applied sensory evaluation of food where student evaluates quality of food as served (temp, appearance, sensory, etc) Demonstrates ability to follow recipes using recommended methods of measuring or weighing ingredients Describes cooking procedures to conserve nutritional value and quality of foods (i.e. batch cooking) Able to modify a recipe Able to implement the plan of care related to food service, under the supervision of a dietitian. Skill 5-Food Service a. Ensure that residents/patients receive and consume foods in the appropriate form as prescribed by the physician who is lawfully authorized to prescribe. b. Ensure that there is accommodation of food preferences c. Ensure current profile cards are maintained d. Provide assistive devices as needed Able to collect and maintain dietary information on individual patients and clients per regulatory requirement (profile card) Able to develop a system to audit accuracy of therapeutic diets as well as honoring preferences o Demonstrate competence in “tray checker” function o Knows how late trays are handled, and after hours meal service when the kitchen is closed o Is aware of the extent to which individual preferences can be accommodated in the facility Able to check trays for accuracy based on: menu selection, diet modification, portion size, appearance, adaptive equipment, and temperature Knows that tables of appropriate height must be available to patients/residents who want to eat at one. Has observed patients with special needs (physical or mental challenges) and is able to note techniques to facilitate eating, for example, adaptive eating equipment or positioning. 16 Skill 6-Food Safety/Storage/ Sanitation/ Equipment/Supplies Ensure food is stored, prepared, distributed, and served under sanitary conditions to prevent food borne illness. This includes the sanitation oversight of areas assigned to other departments such as the cleaning & sanitizing of internal components of the ice machine and nurse pantry refrigerators, trash disposal systems. Demonstrates competency in supervising safe food handling practices, including procurement, receipt, storage and preparation, distribution, and disposal of foods and supplies within different production and delivery systems (e.g.thermometers in refrigerators/freezers/dry storage; minimum refrigerated storage space per regulatory requirement per level of care). Knows appropriate use of pasteurized shell eggs Able to perform sanitation/safety inspection of foodservice operations and implement corrective action plan Able to identify food borne illness risks and/or hazards in areas associated with food service Demonstrates proper hand washing techniques and knows correct use of gloves, hand sanitizers, hair restraints, clean uniforms and personal hygiene Able to identify correct storage temperatures/length of storage requirements for food and non-food items Able to develop a HACCP system for a recipe or food item (e.g. Knows proper food holding and serving temperatures/ time, appropriate thawing methods) Able to identify safe plumbing (air gap, anti-siphon), water, grease trap, sewer back-up, fire suppression system, clean hood vent per life safety Able to develop an action plan if there’s a failure in plumbing, sewer, electrical, venting, waste and chemical disposal. Able to ensure compliance of toxic material storage, use, disposal Knowledge of Minimum Safety Data Sheet (MSDS) Knows proper dishwashing temperatures, knows manual dishwashing procedure, and proper sanitation of equipment and utensils Able to demonstrate knowledge of functions of sinks, such as hand washing, food preparation and dishwashing Knows that all food contact surfaces must be cleanable, sanitized and non-porous Able to develop a cleaning schedule using appropriate techniques/disinfectants Knowledge of proper equipment operation and cleaning per manufacturer's guidance, including ice machine Displays knowledge of how dry goods should be stored, if they are removed from original containers Is aware that personal food brought in by friends/families cannot be stored in the kitchen with food for other residents. Knows proper techniques for storage of refuse/disposal during and after food production 17 Skill 7-Staff a. Ensure that the department runs smoothly(including the food ordering and storage according to applicable state requirements) including staffing schedules, employee health, labor relations, safety programs and other duties as assigned by administration. b. Ensure the ongoing, planned staff development of new and existing employees to ensure that they are competent to carry out the functions of the dietary service Knowledge of universal management skills: o accident/incident reporting o job titles and hours worked o Participate in human resource functions such as interviewing, labor relations; comply with state and federal employment laws etc. o understands the purpose of and participates in a department manager’s meeting o Conduct performance review Demonstrates understanding of the working relationships within the organization, interpret organization chart Knowledge of responsibility and accountability of dietetic service to the medical staff and hospital administration Knows that employees affected by skin infection or communicable diseases should be excluded from food service duties Ability to plan a work schedule including job titles and hours worked Knows how to implement a menu utilizing factors such as purchasing per specification Knowledge of the development of food production schedules Ability to develop a plan that implements the menu for food service in the event of a disaster, see Skill 4 Demonstrates ability to evaluate adequacy of labor hours (financial data) Demonstrates understanding of cultural diversity Ability to list duties and understands the functions of each food service employee and the supervisor Knowledge of paper work: menu as served on file for 30 days and invoices on file for 1 year Knowledge of outside foodservice and that it must meet all applicable regulatory requirements to include transportation to facility Knowledge that the facility must maintain adequate space, equipment and staple food supplies to provide patient food service in emergencies when an outside service is used Demonstrates knowledge requiring documentation of menu changes/substitutions Demonstrates knowledge that employee street clothing must be in a separate enclosed area Demonstrates ability to plan, conduct, and document employee in-service program Knows that training should be relevant and of appropriate duration Ability to determine competency associated with position description Ability to develop position description 18 Skill 8- DSS role in patient/resident/client care The following are skills as appropriate per level of care: Knowledge of food preferences, offering meal substitutes, snacks between meals/night, medication not given at meal time, supplements not given at meal time, food served at proper temperature, food palatability, encourage family involvement in feeding, taste/sensory changes, observe for ill fitting dentures/missing teeth, observation for wandering/tremors, environmental considerationsquiet/calm, comfortable surrounding, positive dining atmosphere, well lighted, friendly/polite caregivers, residents happy with meals/meal service, staff directs conversation to resident at mealtime, dining service not rushed, assistance encouraged, prompt service and assistance, compatible companions (See Attachment 1) Ability to support care-plan intervention related to preferences, snacks, meal times, dining room and other environmental observations and considerations, compatible companions, family involvement Ability to collect data such as height and weight, document in the Minimum Data Set (MDS). Familiarity with the RAI process 1) MDS data collection, 2) RAP, and 3) care plan development. Knows that their role is to collect the data needed only for the nutrition Section K Able to refer patients to other dietetic professionals or disciplines when situation is beyond their level of competence/allowed level of performance (Business and Professions Code) Knowledge of their role within the patient care team Able to ensure understanding of facility practice to identify and alert RD of patients/residents/clients with nutrition concerns Displays knowledge of meal/fluid intake problems most commonly encountered in healthcare settings ICF-DD Knowledge that denial of a nutritionally balanced diet cannot be used as a punishment Knows that dining room must be staffed to promote self help dining Knows that ice scoop must be stored and handled in a sanitary manner Each student will successfully pass an accredited food safety exam that is approved by the Department of Health Services, Food and Drug Branch as required by the California Uniform Retail Food Law (2001 legislation) in order to earn a DSS Certificate. This exam is administered in FCS 50. Contact your County Health Department for specific information. 19 My College Curriculum Planer Required Courses Semester Year Department Course Name Semester Semester Course Units Number Department Course Name Semester Year Department Course Name Year Year Department Course Name Course Units Number 20 Course Units Number Course Units Number Semester Year Department Course Name Semester Department Course Name Semester Department Course Name Course Units Number Year Course Units Number Year Semester Department Course Name 21 Course Units Number Year Course Units Number COMPLETION REQUIREMENTS Course requirements for the Dietetic Service Supervisor Program F&CS 21 F&CS 24 F&CS 50 F&CS 51 F&CS 52 F&CS 55 F&CS 56 F&CS 151 F&CS 156 English 28 Math 105 Nutrition Food Preparation Sanitation and Safety Food Production Management Foodservice Management Dietetic Education Nutrition Delivery Systems Food Production Laboratory Nutrition Delivery Laboratory Intermediate Reading and Comprehension Arithmetic for College Students or Learning Skills 10ABC 3 units 3 units 3 units 3 units 3 units 3 units 3 units 2 units 2 units 3 units 3 units Course requirements for the Dietetic Technician Program Biology 25 Human Biology English 101 College Reading and Composition F&CS 21 Nutrition F&CS 24 Food Preparation F&CS 27 Nutrition Care F&CS 28 Advanced Nutrition Care F&CS 29 Dietetic Seminar F&CS 50 Sanitation and Safety F&CS 51 Food Production Management F&CS 52 Foodservice Management F&CS 55 Dietetic Education F&CS 56 Nutrition Delivery Systems F&CS 127 Nutrition Care Laboratory F&CS 128 Adv. Nutrition Care Laboratory F&CS 129 Dietetic Laboratory F&CS 151 Food Production Laboratory F&CS 156 Nutrition Delivery Laboratory Health 11 Healthful Living Math 125 Intermediate Algebra American Institutions Requirements Humanities Requirement Physical Education Course descriptions for F&CS classes may be found in Appendix A. 22 3 units 3 units 3 units 3 units 3 units 3 units 1 unit 3 units 3 units 3 units 3 units 3 units 2 units 2 units 2 units 2 units 2 units 3 units 5 units 3 units 3 units 1 unit REGISTRATION AND FEES REGISTERING FOR CLASSES New & Returning Students: A new student is one who has never taken classes at Los Angeles City College and has filed an Application for Admission. A returning student is one who has had a break of more than two semesters between enrollments at Los Angeles City College. Step 1: Obtain an application from the Student Assistance Center or via the web at www.lacitycollege.edu Step 2: Return completed application to the Admissions Office, AD 100 and receive an assessment appointment in AD 103. Step 3: Complete your skills level assessment and orientation. Step 4: Register for classes in-person, by phone, or via the web. Students who already have a degree may skip Step 3. Students who already have a degree may skip Step 3. Continuing Students: A continuing student is one who attended classes at Los Angeles City College during one of the previous two semesters. Continuing students will automatically receive their registration appointments and time in the mail. STEP Registration System Los Angeles City College provides the “Student Telephone Enrollment Program” (STEP) for enrolling. By using the STEP for enrolling, students can enroll in Fall, Winter, Spring, and/or Summer classes and access their grade information. Refer to the current Schedule of Classes for more information. 23 ENROLLMENT FEE (CA Residents) $26 per unit (no maximum per semester) Section 72252 of the Education Code requires Los Angeles City College to charge an enrollment fee of each student enrolling in college. The fee is twenty six dollars ($26) per unit per semester for resident students. This fee must be paid at the time of registration. Students may pay enrollment fees by cash, check, or VISA, MasterCard, American Express or Discover Card. Financial aid may be available to students who meet the qualification requirements. Students with questions concerning financial aid eligibility should contact the LACC Financial Aid Office. Students should submit an application as soon as possible. Class Unit Limit The maximum study load is 18 units during a regular semester, 12 units during a Summer Session and 7 units during a Winter Intersession. While the normal class load for full-time students in the Fall or Spring semester is from 12 to 18 units per semester, students who will be employed while attending Los Angeles City College should reduce their programs accordingly. It is strongly recommended that students who are employed full-time should enroll in no more than 1 or 2 classes or a maximum of 9 units. Students who wish to attempt more than the unit limits specified above must petition to do so with the Counseling department (AD 108). NON-RESIDENT TUITION FEE Out-Of-State Residents Foreign Citizens $181 per unit $191 per unit Non-resident foreign citizens must also pay the enrollment fee of $26 per unit. Effective for the winter 2009 term, students who take 4 or fewer units, OR who take one class that is more than 4 units but is not more than 6 units, will have their non-resident tuition waived. A student who exceeds these limits will be required to pay non-resident tuition for ALL units, unless the student is eligible for an AB 540 waiver. Students not in attendance during the previous semester and all new students should fill out the application form available from the Student Assistance Center. Detailed information about admission, registration, and enrollment is available in the Los Angeles City College 2009-2011 Catalogue, on sale in the LACC Bookstore on campus. 24 ESTIMATED COSTS PER SEMESTER Community College Enrollment Fee $26 per unit Associated Student (ASO) Fee $7 per semester Health Services Fee $11 per semester Student Representation Fee $1 per semester Books (estimate) $250 average (varies per semester) Transportation and parking (estimate) $100 per semester LACC Parking Fee $20-27 per semester ADDITIONAL ESTIMATED COSTS Uniform and shoes $75 per entire program Laboratory tests/physical exam (Some tests may be performed free by Student Health Services) $75 per entire program American Dietetic Association Membership $50 per year Professional liability insurance $41 per year Conference fees $100 entire program If you need help paying for books and other college expenses, call the Financial Aid Office at (323) 953-4000 extension 2025 or see them in Clausen Hall 111A http://www.lacitycollege.edu/stusvcs/finaid/ 25 26 Standard of Conduct/Professionalism Students will assume responsibility and accountability for both individual and professional actions. Students in the Dietetic Programs are expected to act and to dress in a manner appropriate for a Dietetics professional. In food production areas a white top, black pants and leather lowheeled, closed-toe slip resistant shoes are appropriate. In food production experiences men may wear white shirts and black trousers. No jeans, T-shirts, sleeveless clothing, exercise shoes, shorts, etc., are to be worn in supervised practice facilities. Hair restraints such as hairnets or caps are required in all food production and food service experiences. Men with beards are required to wear a beard cover. White sweaters or laboratory coats may be worn over uniforms. In hospital and community experiences, women must wear dresses, skirts or dress slacks and close-toe dress shoes with nylons. Men must wear dress slacks and shirts with buttons and collars. Lab coats may be required. Discuss appropriate clothing with preceptors. Identification badges for students are to be worn at all times in supervised practice facilities. They can be ordered at uniform shops or office supply stores. Badges must be black letters on white, giving student's name and "LACC Dietetic Student." In addition, Dietetic students have the responsibility for maintaining a level of competence which will ensure safety in the deliverance of health care. Students are expected to complete all required learning activities prior to arriving at the supervised practice sites. Students shall demonstrate responsibility and accountability in regard to professional behavior such as but not limited to the following: Free of alcohol or abuse of any chemical agent that may impair student learning and ability to provide safe, adequate patient care. 27 Respect for school, patient and/or clinical agency’s property and ownership. Adherence to all confidentiality laws regarding affairs of classmates, patients and/or operatives of affiliated clinical agencies. Compliance to all federal, state and local laws of government. Students shall be responsible for reporting to appropriate persons any behavior they may observe or be aware of, which violates the standards of conduct. For additional information see Standards of Student Conduct, pages 204-206 LACC 2009-2011 Catalogue. 28 29 To be eligible to take the Dietetic Technician Registration Examination, students must have completed all the requirements of the Dietetic Technician program and earned an Associate of Science (AS) degree. Program graduates will receive a Verification Statement from the Program Director after turning in a notebook with work samples demonstrating completion of core competencies for dietetic technicians and successfully passing a Child and Family Studies/Dietetics Department exam with at least 80% (the department exam may be taken once the competency notebook has been approved). The verification statement must be submitted along with the application packet to the Commission on Dietetic Registration in order to take the DTR exam. All exam candidates must be members of the American Dietetic Association. Students who already have an A.S. or B.S. degree must complete required Family & Consumer Studies courses as listed, turn in a notebook with work samples demonstrating completion of core competencies for dietetic technicians and successfully pass the C&FS/Dietetics Department with at least 80% in order to obtain a Verification Statement. See above. Students who have a degree in Nutrition or Dietetics must have transcripts evaluated by the Dietetics Program Director and the LACC Counseling Department. Students who have a foreign degree must contact IERF in order to validate their academic degree as equivalent to the bachelor's or master's degree conferred by a US regionallyaccredited college or university. International Education Research Foundation (IERF) Credentials Evaluation Services, Inc. PO Box 3665 Culver City, CA 90231 310/258-9451 www.ierf.org 30 The Dietetic Technician, Registered (DTR) designation is granted to those students who complete the course work and pass the examination administered by the Commission on Dietetic Registration. These dietetic technicians may use the legally protected professional designation "Dietetic Technician, Registered" or the initials DTR. To maintain registered status, each DTR must complete approved continuing education over each five year registration period. Students who have completed the Dietetic Service Supervisor and have appropriate work experience or Dietetic Technician Program graduates may be eligible to take the Dietary Managers Examination. Refer to the Dietary Managers Association website at www.dma.org. 31 32 33 34 35 36 37 38 39 40 41 VACATION, HOLIDAY AND ABSENCE POLICIES Holiday and vacation breaks are published in the LACC Catalog and in the Schedule of Classes. In addition to published holiday and vacation breaks, an instructor may also cancel class(es) on occasion. Each instructor will have his or her own policy regarding absences and making up missed work due to absences. Students are responsible for checking with the instructor about these policies. Excessive absences, whether excused or not excused, will be brought to the attention of the Program Director and a conference may be scheduled between the Program Director, instructor and student to discuss missed class time and assigned work. A Certificate of Completion from the Dietetic Service Supervisor Program requires the satisfactory completion of 150 hours of supervised practice. Any time missed from these 150 hours must be discussed with the College Clinical Instructor and Program Director and be made up in a manner that is satisfactory with the College Clinical Instructor and the institution in which the missed time occurred. A Dietetic Technician student at LACC must complete 474 hours of supervised practice in order for a verification statement to be issued. Family and Consumer Studies 127, 128, and 129 field hours are on a "to be arranged basis". Any missed hours must be made up. The student is responsible for notifying instructors and facility personnel as early as possible in the semester if absence from classes or facilities is anticipated. A student must contact preceptor before scheduled shift if he/she is ill or must be absent for any other emergency. The missed time must be made-up. Los Angeles City College has written agreements with all supervised practice sites. During the supervised practice the students are never used to replace employees, but only work alongside them. 42 Program Calendar The academic calendar is published each semester in the LACC Schedule of Classes. Attendance at Professional Meetings All students are encouraged to attend professional meetings such as the Food and Nutrition Conference Expo and California Dietetic Association Annual meeting, meetings of the district dietetic association, practice groups, and Legislative Day. Adding/Dropping classes and college LACC policies regarding adding, dropping and withdrawal are found on page 202 of the LACC 2009-2011 Catalogue. Student Support Services The Student Assistance Center is the first stop for students wishing to register for classes. The Center provides a wide range of support systems, including general campus information as well as a confidential evaluation and referral service. Refer to LACC 2009-2011 Catalogue pages 217-216. The Health and Wellness Center is located in Holmes Hall 1 and 2, 323-953-4000 ext. 2485. Refer to the LACC 2009-2011 Catalogue page 213. The Counseling Department is located in Cesar Chavez Administration Blvd. 108. 323-953-4000 ext. 2250. Refer to LACC 2009-2011 Catalogue page 211. Financial aid is available for LACC students. The Financial Aid office is located in Clausen Hall 111 B• 323-953-4000 ext. 2025. Refer to LACC 2007-2008 Catalogue page 212. The Learning Skill Center provides the opportunity for students to improve their basic study skills in mathematics and language arts. The LSC is located in the Learning Resource Center, lower level 323-953-4000 ext. 2770 or 2772. Refer to LACC 2009-2011 Catalogue page 214. The Office of Special Services provides educational support and access to programs for currently enrolled students. OSS is located in Clausen Hall 109 323-953-4000 ext. 2270. Refer to LACC 2009-2011 Catalogue page 214. 43 LOS ANGELES COMMUNITY COLLEGES DISTRICT OFFICE INSURANCE LACC Dietetics Descriptive Summary. The District maintains a comprehensive set of Board rules, Chancellor's regulations and administrative procedures governing risk management practices. The District maintains a formal self-insurance program for most risks. Excess insurance is purchased above self-insured retentions (SIRs) to supplement coverage. Coverage is generally placed with insurance companies admitted in the State of California with a Best's rating of at least B+. The areas of risks where commercial insurance coverage is purchased either on a primary or excess basis includes property, liability, including professional liability, aviation liability, crime, student accident coverage, field trip accident; and workers' compensation. With respect to professional liability, workers' compensation liability and travel accident coverage for students, the District has the following insurance programs: Injury or illness: The District's self-insurance and excess workers' compensation insurance program provides coverage to students for injury or illness as required pursuant to Education Code 78249. The student is responsible for reporting illness or on-the-job accidents immediately to the facility preceptor and to the LACC Dietetics office. The student is expected to have his/her personal medical coverage. Student Trip and Accident Insurance: The District does not have a student accident policy and a trip accident policy to cover intern students and students participating in field trips. 44 LIABILITY REQUIREMENTS Liability for Safety in Travel Students are responsible for making any and all travel arrangements (i.e. facility assignments, field trips, professional meetings and travel to and from rotation sites). Public transportation is available, but service is limited and not always reliable. Students are strongly encouraged to provide their own form of transportation (i.e. their own cars) since travel in the Southern California area can involve considerable distances. In conjunction with this, students must also have car insurance. Students are responsible for any driving costs including gas, insurance, and parking fees. Students who drive to LACC field trips or supervised practice sites must possess a valid California driver’s license. Seat belts must be worn at all times. ** Some safety suggestions when traveling to field trips and supervised practice sites include: Call each facility preceptor at least one week before the rotation begins and ask for information about routes and parking. Plan the route to the facility carefully. If possible, drive to the facility before the rotation begins to ensure that the route planned is appropriate. The route should follow major surface streets or freeways. Have a full tank of gas. Lock car doors. Keep purses out of sight and off of car seat. Park in well-lighted areas. If at the facility after dark, be careful. Most facilities have an escort service to and from the parking lot after dark. Do not feel self-conscious about using it. 45 Since the College is self-insured as a state institution, liability coverage is unavailable to students in transit or on-the-job in field study situations. Students assigned off campus are given a release form that informs the employer of the state position on liability. The State of California requires all licensed drivers to be able to show proof of automobile financial responsibility. This is usually interpreted to mean that all licensed drivers must also carry collision insurance. Professional Liability Insurance It is required that dietetic students enrolled in supervised practice classes have professional liability insurance. Liability insurance is available through Seabury and Smith at the following address: SEABURY & SMITH - CHICAGO 1440 Renaissance Drive Park Ridge, IL 600690-1400 46 MEDICAL REQUIREMENTS Before placement in clinical facilities, all dietetic students are required to demonstrate either a negative skin patch test for tuberculosis or negative chest x-ray (if skin test is positive) done within the previous 6 months. A physical examination certifying that the student is free from communicable diseases is required for all supervised practice courses/experiences. Documentation of the above must be provided to the LACC Dietetic Program Director, the clinical instructor and to assigned supervised practice sites. Supervised practice sites may require additional immunizations or tests such as MMR. Criminal Background Checks and Drug Testing Some facilities may require background checks and/or drug testing. The student may be required to pay for the background check and drug testing. 47 EQUAL-OPPORTUNITY POLICY COMPLIANCE PROCEDURE To assure proper handling of all equal opportunity matters, including the Civil Rights Act and Americans with Disabilities Act, discrimination, accommodation, and compliance issues, inquiries should be directed to following individuals: Compliance Officer • Sexual Harassment • Discrimination – Education • Discrimination – Workplace - Hiring/Promotion • Training For assistance, contact the Compliance Officer at (323) 953-4000 extension 2492. Dean, Special Programs • ADA • Section 504 For assistance, contact the Dean of Special Programs, Clausen Hall 109 (323) 953-4000 ext. 2280. Administrative Services for Affirmative Action • EEO – Hiring/Promotion • Gender Equity (Non-Athletic) For assistance, contact Lenore Saunders, Administrative Analyst, AD 213 (323) 953-4000 ext. 2094. Prohibited Descrimination and Harassment Policy The policy of the Los Angeles Community College District is to provide an educational, employment and business environment free from prohibited discrimination, as defined by Rule 15003. Employees, students, or other persons acting on behalf of the District who engage in Prohibited Discrimination as defined in this policy or by State and Federal law shall be subject to discipline, up to and including discharge, expulsion, or termination of contract. The specific rules and procedures for reporting allegations of Prohibited Discrimination and for pursuing available remedies are incorporated in the Board Rules in Chapter 15. Copies may be obtained from each College and District Compliance Officer. The LACCD has a policy that provides formal and informal procedures for resolving complaints. Copies of the policy and procedures may be obtained from the LACC Compliance Office Website (www.lacitycollege.edu/resource/complianceoffice) or by calling the LACCD Office of the Vice Chancellor of Educational Services at (213) 891-2279, or the LACCD Office of Diversity Programs at (213) 891-2315. Any member of the Los Angeles City College community, which includes students, faculty, and staff, who believes, perceives, or actually experiences conduct that may constitute prohibited discrimination, has the right to seek the help of the College. Every employee has the responsibility to report such conduct to the LACC Compliance Officer when it is directed toward students. Potential complainants are advised that administrative and civil law remedies, including but not limited to injunctions, restraining orders or other orders, may be made available. For assistance, contact the Compliance Officer, (323) 953-4000 ext. 2492. 48 ACCESS TO PERSONAL FILES Students may request transcripts of courses by ordering a copy of their transcripts. Transcripts of courses taken at LACC are issued only with the written request of the student concerned and must be accompanied with the appropriate payment. The payment schedule is as follows: First two transcripts Additional transcripts no charge $3.00/each See LACC 2009-2011 Catalogue page 198. The Dietetics Program also maintains a file for each Dietetic student. Students may review their files at any time when the Dietetic Program Director is in the office. The Dietetics Program Office is located in Administration Building Room 200. 49 STUDENT RECORDS AND DIRECTORY INFORMATION The Los Angeles Community College District, in compliance with Federal and State law, has established policies and procedures governing student records and the control of personally identifiable information. The LACCD recognizes that student records are a confidential matter between the individual student and the College. At the same time the LACCD has a responsibility to fulfill public information needs (i.e., information about students participating in athletics, announcement of scholarships and awards). To meet this responsibility the LACCD may release Directory Information unless the student states in writing not to release it. The responsibility for carrying out these provisions is charged to the College Records Officer, designated by the College President. The Records Officer may be contacted through the Office of Admissions. Copies of Federal and State laws and District policies and procedures are maintained by the College Records Officer and are available for inspection and inquiry. All student records maintained by the various offices and departments of the College, other than those specifically exempted by law, are open to inspection by the student concerned. The student may challenge the accuracy and appropriateness of the records in writing to the College Records Officer. A student has the right to receive a copy of his or her record, at a cost not to exceed the cost of reproduction. (Requests for transcripts, as distinct from "student records," should be made directly to the Office of Admissions.) Directory Information includes the student’s name, the city of residence, participation in officially recognized activities and sports, weight and height of members of athletic teams, dates of attendance, degrees and awards received, and the most recent previous educational agency or institution attended by the student. Directory Information about any student currently attending the College may be released or withheld at the discretion of the College Records Officer. Los Angeles City College will release no student records, other than Directory Information, without the written consent of the student concerned except as authorized by law. A log of persons and organizations requesting or receiving student record information is maintained by the College Records Officer. The log is open to inspection only to the student and the community college official or his or her designee responsible for the maintenance of student records. No Directory Information will be released regarding any student who has notified the College Records Officer in writing that the College shall not release such information. See LACC 2009-2011 Catalogue page 198. 50 EVALUATION AND GRIVANCE PROCEDURES Student Discipline Procedures Community college districts are required by law to adopt standards of student conduct along with applicable penalties for violation (Education Code Section 66300). The Los Angeles Community College District has complied with this requirement by adopting Board Rules 9803 and 9804-9806, Standards of Student Conduct. The LACCD District has adopted Board Rule 91101, “Student Discipline Procedures”, to provide uniform procedures to assure due process when a student is charged with a violation of the Standards of Student conduct. All proceedings held in accordance with these procedures shall relate specifically to an alleged violation of the established Standards of Student Conduct. These provisions do not apply to grievance procedures, student organization councils and courts, or residence determination and other academic and legal requirements for admission and retention. Disciplinary measures may be taken by the College independently of any charges filed through civil or criminal authorities, or both. Copies of the Student Discipline Procedures are available in the Office of the Vice President of Student Services. See LACC 2009-2011 Catalog page 206. 51 Student Grievance Procedures-Ombudsperson Administrative Regulation E-55 Information about grievance procedures and a copy of the regulation shall be available to grievant(s) and/or respondent(s) upon request from de Ombudsperson room 208C of the Cesar Chavez Administration Building. The purpose of this regulation is to provide a prompt and equitable means for resolving student(s) grievances. In the pursuit of academic goals, the student should be free of unfair or improper action by any member of the academic community. The grievance procedure may be initiated by a student, or group of students who reasonably believe he/she/they have been subject to unjust action or denied rights that adversely affect his/her/their status, rights, or privileges as a student. It is the responsibility of the student. It is the responsibility of the student(s) to submit proof of alleged unfair or improper action. The role of the Ombudsperson is that of a facilitator of the grievance process, and not that of an advocate for either the grievance(s) or respondent(s). During the informal resolution stage of the grievance process, the ombudsperson will facilitate informal meetings and discussions that may lead to a resolution of the grievance. If the matter cannot be resolved informally, the student may request a formal grievance hearing. Grievances pertaining to grades are subject to the California Education code section 76224 (a) which states: "When grades are given for any course of instruction taught in a community college district, the grade given to each student shall be the grade determined by the instructor of the course and the determination of the student's grade by the instructor, in the absence of mistake, fraud, bad faith, or incompetence, shall be final." 52 This grievance procedure does not apply to the challenge process for prerequisites, corequisites, advisories and limitations on enrollment; alleged violations of sexual harassment; actions dealing with student discipline; alleged discrimination on the basis of ethnic group identification, religion, age, sex, color, sexual orientation, physical or mental disability; or an appeal for residency decision; or to eligibility, disqualification or reinstatement of Financial Aid. The appeal procedure for eligibility, disqualification or reinstatement of Financial Aid may be obtained in the Financial Aid Office. Additional information regarding discrimination and sexual harassment procedures and policies are listed in the Schedule of Classes and the College Catalog. Copies of the Grievance Procedure may be obtained from the Office of the Dean of Special Services, Equity, located in Clausen Hall 109. For assistance, call (323) 953-4000 extension 2249. See LACC 2009-2011 Catalogue page 206. 53 Notice of Opportunity and Procedure for Filing Complaints with the Commission on Accreditation for Dietetics Education Program Directors must inform students of the mailing address and telephone number of the Commission on Accreditation for Dietetics Education. The notice, to be distributed at regular intervals, but at least annually, must include but is not limited to the following language: The Commission on Accreditation for Dietetics Education (CADE) will review complaints that relate to a program's compliance with the accreditation standards. CADE is interested in the sustained quality and continued improvement of dietetics education programs but does not intervene on behalf of individuals or act as a court of appeal for individuals in matters of admission, appointment, promotion or dismissal of faculty, staff, or students. A copy of the accreditation standards and/or CADE’s policy and procedure for submission of complaints may be obtained by contacting the Education and Accreditation Team at The American Dietetic Association, 120 South Riverside Plaza, Suite 2000., Chicago, IL 60606-6995 or by calling 312/899-4772. Evaluation Procedures for Dietetic Supervised Practice Courses Each student meets with the course instructor and/or clinical instructor in each supervised practice course to critique the student's learning activities and identify strengths and weaknesses in on-the-job behavior. Formal evaluations are completed by the preceptor at the end of each course. These evaluations provide feedback to the Program Director and clinical instructor concerning the progress of the student in the program. 54 The evaluation process has been established so that the student has input into his/her own evaluation. Students with problems will be given guidance and assistance. However, if improvement is not shown and the student demonstrates a lack of ability or commitment, he/she may be counseled out of the program and encouraged to seek another major. Classroom Conduct Instructors are responsible for presenting appropriate material in courses, and students are responsible for learning this material. Although it is a student’s academic performance that is evaluated in determining grades, student conduct is important in the academic setting. Enrollment in a class may be terminated due to unsatisfactory student conduct, undue disrespect toward an instructor or administrator, or academic dishonesty. Each student is responsible for maintaining standards of academic performance established for each course in which he or she is enrolled. 55 Board Rule 9803.10 Willful disobedience to directions of College officials acting in the performance of their duties. Board Rule 9803.11 Violation of College rules and regulations including those concerning student organizations, the use of College facilities, or the time, place, and manner of public expression or distribution of materials. Board Rule 9803.12 Dishonesty, such as cheating, or knowingly furnishing false information to the College. Board Rule 9803.13 Unauthorized entry to or use of the College facilities. Board Rule 9803.14 Forgery, alteration, or misuse of College documents, records, or identification. Board Rule 9803.15 Obstruction or disruption of classes, administration, disciplinary procedures, or authorized College activities. Board Rule 9803.16 Theft of or Damage to Property. Theft of or damage to property belonging to the College, a member of the College community, or a campus visitor. Board Rule 9803.17 Interference with Peace of College. The malicious or willful disturbance of the peace or quiet of any of the Los Angeles Community Colleges by loud or unusual noise of any threat, challenge to fight, or violation of any rules of conduct as set forth in the LACCD Board Rule regarding “Conduct on Campus.” Any person whose conduct violates this section shall be considered to have interfered with the peaceful conduct of the activities of the College where such acts are committed. Board Rule 9803.18 Assault or Battery. Assault or battery, abuse or any threat of force or violence directed toward any member of the college community or campus visitor engaged in authorized activities. 56 Board Rule 9803.19 Alcohol and Drugs. Any possession of controlled substances which would constitute a violation of Health and Safety Code section 11350 or Business and Professions Code section 4230, any controlled substances the possession of which are prohibited by the same, or any possession or use of alcoholic beverages while on any property owned or used by the District or colleges of the District or while participating in any District or college-sponsored function or field trip. “Controlled substances,” as used in this section, include but are not limited to the following drugs and narcotics: Opiates, opium, and opium derivatives; mescaline; hallucinogenic substances; peyote, marijuana; stimulants, depressants, cocaine. Board Rule 9803.20 Lethal Weapons. Possession, while on a college campus or at a college-sponsored function, of any object that might be used as a lethal weapon is forbidden all persons except sworn peace officers, police officers, and other government employees charged with policing responsibilities. Board Rule 9803.21 Discriminatory Behavior. Behavior while on a college campus or at a college-sponsored function, inconsistent with the District’s nondiscrimination policy, which requires that all programs and activities of the Los Angeles Community College District be operated in a manner which is free of discrimination on the basis of race, color, national origin, ancestry, religion, creed, sex, pregnancy, marital status, sexual orientation, age, handicap, or veterans status. Board Rule 9803.22 Unlawful Assembly. Any assemblage of two or more persons to (1) do an unlawful act, or (2) do a lawful act in a violent, boisterous, or tumultuous manner. Board Rule 9803.23 Conspiring to Perform Illegal Acts. Any agreement between two or more persons to perform illegal acts. Board Rule 9803.24 Threatening Behavior. A direct or implied expression of intent to inflict physical or mental/emotional harm and/or actions, such as stalking, which a reasonable person would perceive as a threat to personal safety or property. Threats may include verbal statements, written statements, telephone threats, or physical threats. Board Rule 9803.25 Disorderly Conduct. Conduct which may be considered disorderly includes: lewd or indecent attire or behavior that disrupts classes or college activities; breach of the peace of the college; aiding or inciting another person to breach the peace of the college premises or functions. 57 Board Rule 9803.26 Theft or Abuse of Computer Resources. Theft or abuse of computer resources including but not limited to: (a) Unauthorized entry into a file to use, read, or change the contents, or for any other purpose. (b) Unauthorized transfer of a file. (c) Unauthorized use of another individual’s identification and password. (d) Use of computing facilities to interfere with the work of a student, faculty member, or college official, or to alter college or district records. (e) Use of unlicensed software. (f) Unauthorized copying of software. (g) Use of computing facilities to access, send or engage in messages which are obscene, threatening, defamatory, present a clear and present danger, violate a lawful regulation and/or substantially disrupt the orderly operation of a college campus. (h) Use of computing facilities to interfere with the regular operation of the college or district computing system. Board Rule 2803.27 Performance of an Illegal Act. Conduct while present on a college campus or at a location operated and/or controlled by the District or at a District-sponsored event, which is prohibited by local, State, or federal law. Board Rule 9804 Interference with Classes. Every person who, by physical force, willfully obstructs or attempts to obstructs, or attempts to obstruct, any student or teacher seeking to attend or instruct classes at any of the campuses or facilities owned, controlled, or administered by the Board of Trustees of the Los Angeles Community College District, is punishable by a fine not exceeding five hundred dollars ($500) or imprisonment in a county jail not to exceed one (1) year, or by both such fine and imprisonment. As used in this section, “physical force” includes, but is not limited to, use of one’s person, individually or in or concert with others, to impede access to or movement within which the premises are devoted. Board Rule 9805 Interference with Performance of Duties by Employees. Action to cause or attempt to cause, any employee of the Los Angeles Community Colleges to do or refrain from doing, any act in the performance of his/her duties by means of a threat to inflict any injury upon any person or property, is guilty of a public offense. Board Rule 9805.10 Assault or abuse of an Instructor. Assault or abuse of any instructor employed by the District in the presence or hearing of a community college student or in the presence of other community college personnel or students and at a place which is on District premises or public sidewalks, streets, or other public ways adjacent to school premises, or at some other place where the instructor is required to be in connection with assigned college activities. 58 Board Rule 9806 Unsafe Conduct. Conduct which poses a threat of harm to a Health Services Program (e.g., Nursing, Dental Hygiene, etc.); failure to follow safety direction of District and/or college staff; willful disregard to safety rules as adopted by the District and/or college; negligent behavior which creates an unsafe environment. DTP Retention and Remediation Procedures If at any time the conduct of and student is judged to unfavorably affect the morale of other participants in the program, result in an unsatisfactory level of performance, or the health status of an student is a detriment o the student’s successful completion of the program, a conference shall be held between the director and appropriate representatives to determine remedial action. If a student does not meet the competencies and objectives of the supervised practice experience, the student will be assigned to continue with additional experiences, no to exceed one (1) month, until the desired level of expertise is accomplished. Should this occur, the director in consultation with the preceptors of the facility will provide in writing specific steps and action that are to be required of the student. If the student does not meet competencies at this point the student will be dismissed from the program. 59 DIETETIC TECHNICIAN PROGRAM POLICIES / PROCEDURES Overdue Assignment Policy Assignments are expected to be completed and turned in on time. Each course instructor determines the penalty for overdue assignments. Taping Policy Students may tape lectures only with the specific permission of the course instructor obtained prior to each class period. The instructor will determine whether lecture material is suitable for taping. Visitor Policy Visitors are not allowed in dietetic classes without specific permission of the instructor. Children are not allowed in classes at any time. Policy on Prior Learning No concessions or allowances are made for work experience. Students must complete all of the required 474 hours of supervised practice at the sites to which they are assigned. Course work completed at other schools will be evaluated by the Dietetic Program Director. 60 61 GUIDELINES FOR ISSUING VERIFICATION STATEMENT Verification statements are used by The American Dietetic Association to ensure that the stipulated qualifications for membership or for eligibility for the Registration Examination for Dietetic Technicians have been met. The form is supplied and completed by the Program Director. At times in preparing for professional membership or registration, an individual will be asked to supply verification of both academic and experience qualifications. The verification statement is submitted by the individual as part of the complete application packet. Verification statements are issued to students who have successfully completed all aspects of the Dietetic Technician program and graduated with an Associate of Science degree in Dietetic Technician, completed DT Competency Notebook, and passed the Child and Family Studies/Dietetics Mock DT Exam with at least 80%. Verification statements are needed when submitting applications for: prior approval of individual plans for qualifying experience ADA membership Eligibility to write the Registration Examination for Dietetic Technicians 62 Flow Chart: Registration Eligibility Application Processing 1 Students complete all academic and supervised practice requirements as determined by Program Director 6 Forward to CDR Exam Manager for Electronic Submission to ACT CDR Transmits Examination Eligibility Data to ACT Time: 1 Day" 2 7 Registration Eligibility Application Completed by Program Director and Forwarded to CDR via on-line process and express mails supporting documents \ Candidate is E-Mailed Eligibility Confirmation Letter From CDR Time: 1-2 Days' Time: Variable 8 ACT Receives Candidate Information and Sends Application 3 CDR Processes Eligibility Information and Sends Acknowledgement of Receipt to Program Director Time: 1-2 Days" Time: 3-6 Days" # 9 Candidate Returns Application with Fee to ACT or Applies Online Time: Variable Yes 10 ACT then Mails Authorization to Test Letter to Candidate or Is Received Online Time: 1-2 Days" 5 1 Contact Program Director being audited or for Discrepancy Resolution. Discrepancies May Include Missing or Inappropriate Forms; Missing Signatures, etc. 11 Upon Receipt of Authorization to Test Letter, Candidate Calls to Schedule a Testing Appointment Time: Variable Time: Variable Note: All mailings are sent via 1st Class Mail. Delivery times are variable. Keys: • Business Days # Transitioning to Electronic Acknowledgement Process 63 1/08 64 65 APPENDIX A FAMILY AND CONSUMER STUDIES COURSES Dietetic Technician Dietetic Service Supervisor F&CS 21 Nutrition (3 units) Co-requisite: English 21 or equivalent. The current concepts in nutrition are presented in a lecture/discussion format. Nutrition is the science which deals with the role of nutrients in the human body. Nutrition in human development from conception through the life cycle is emphasized. Students will comprehend and apply nutrition strategies to evaluate energy needs throughout the life cycle and complete a personal computerized nutritional analysis. F&CS 24 Food Preparation (3 units) Advisory: English 21 and 67 or equivalent. Lecture, 2 hours; laboratory 3 hours. Students are introduced to the scientific fundamentals of food preparation in both lecture and laboratory format. Scientific principles of food preparation are emphasized using current technology. The role of food in cultures, nutrition, and the economy are integrated into meal planning and preparation. F&CS 27 Nutrition Care (3 units) Prerequisites: Family and Consumer Studies 21, 55, 56 with a satisfactory grade of C or better. Co-requisite: Concurrent enrollment in Family and Consumer Studies 127 required. Advisories: English 101, Biology 25 or Anatomy 1. This course is offered only fall semesters, day session. Nutrition problems of patients with cancer, HIV/AIDS, heart diseases, diabetes, gastrointestinal diseases, renal diseases, and liver diseases are studied for appropriate menu modifications. The development and implementation of nutrition care plans are emphasized. 66 F&CS 28 Advanced Nutrition Care (3 units) Prerequisite: F&CS 27 with a satisfactory grade or better or equivalent. Co-requisite: Concurrent enrollment in Family and Consumer Studies 128 required. This course is offered only spring semesters, day session. Nutritional needs at each stage of the life cycle are studied in depth. Cultural food preferences are studied and incorporated into nutrition education and counseling of clients. F&CS 29 Dietetic Seminar (1 unit) Prerequisite: F&CS 28 Nutrition Care with a satisfactory grade or better or equivalent. Co-requisite: Concurrent enrollment in Family and Consumer Studies 129 required This course is offered only spring semesters, day session. The role of the dietetic technician in the dietetics profession and health care delivery system is explored. F&CS 50 Sanitation and Safety (3 units) Co-requisite: Concurrent enrollment in English 21 or equivalent. Students learn basic principles of sanitation and including the types of microorganisms that cause foodborne illness, foodborne infections, toxin-mediated infections and intoxication. Class includes discussion of environmental conditions including food hazards, contamination, cross-contamination, time and temperature, and personal food handler practices that cause sanitation/safety risks. US Food Code regulations, California State and Los Angeles County Environmental Health Department regulations and a HACCP system of food safety will help define the role of food, people, and facility in managing a sanitary food facility operation. Emphasis on the importance of proper employee food safety training practices as related to the providing of safe food are core competencies of this class. 67 F&CS 51 Food Production Management (3 units) Co-requisites: Concurrent enrollment Family and Consumer Studies 151 is required. Advisory: English 21/73 or equivalent, Mathematics 105 or Learning Skills 10ABC or higher. Students can satisfy English and Mathematics requirements by appropriate placement on the College Assessment. This course offered only fall semesters, day session. Introduction to institutional menu analysis for food requisitioning, food production planning and implementation. Basic principles of quantity cooking are emphasized. F&CS 52 Pre-requisites: Food Service Management (3 units) Family and Consumer Studies 51 and 55 with a satisfactory grade or better or equivalent. Principles of management of resources in quantity food service including; selection, evaluation, supervision, financial statements, cash control, budgeting, computer applications. F&CS 55 Dietetic Education (3 units) Advisory: English 21or equivalent. This course offered only fall semesters. An introduction to careers in dietetics and school food service. The application of communication skills to training, counseling, and education is studied. F&CS 56 Nutrition Delivery Systems (3 units) Co-requisites: Family and Consumer Studies 156 required. Advisories: English 21 or equivalent, and Mathematics 105 or higher, Learning Skills 10 ABC or higher. This course offered only spring semesters, day session. Introduction to nutrition delivery systems and institutional menu diet modifications. State and Federal regulatory guidelines for food service are studied. 68 F&CS 127 Prerequisites: Nutrition Care Laboratory (2 units) Physical examination, negative TB test within the past 6 months, MMR, student malpractice insurance. Co-requisite: Concurrent enrollment with Family and Consumer Studies 27 required. This course is offered only fall semesters, day session. This clinical laboratory provides supervised practice in development and implementation of nutrition care plans in acute care facilities. F&CS 128 Advanced Nutrition Care Laboratory (2 units) Prerequisites: Family and Consumer Studies 127, Physical examination, negative TB test within the past 6 months, MMR, and student malpractice insurance. Co-requisite: Family and Consumer Studies 28. This course is offered only spring semesters, day session. This clinical laboratory provides supervised practice in group education and counseling of clients from various stages of the life cycle. F&CS 129 Dietetic Laboratory (2 units) Prerequisites: Physical examination and negative TB test within the past 6 months, student malpractice insurance; Family and Consumer Studies 151. This course is offered only spring semesters, day session. This clinical laboratory provides supervised practice in management and marketing of food service facilities. F&CS 151 Food Production Management Laboratory (2 units) Prerequisites: Physical examination, negative TB test withinthe past 6 months and student malpractice insurance. Co-requisite: Concurrent enrollment in F&CS 51 Food Production Management. This course offered only Fall semesters, day session. Students receive supervised practice in food requisitioning, food production planning and quantity food production in a clinical laboratory. 69 F&CS 156 Nutrition Delivery Systems Laboratory (2 units) Prerequisite: Physical examination, negative TB test within the past 6 months, and student malpractice insurance. Co-requisite: Concurrent enrollment in F&CS 56 Nutrition Delivery Systems. This course offered only spring semesters, day session. This clinical laboratory provides supervised practice in nutritional services including modified diets and the health care team. Nutrition delivery systems are evaluated according to state and federal regulatory guidelines. Please refer to the LACC Catalogue for descriptions of other courses. 70 71 72 73 74 75 76 77 78 STUDENT TIPS FOR SUCCESS DURING SUPERVISED PRACTICE Progressive Steps Through Supervised Practice Do Don’t 1. Analyze your interests, values and goals & be certain your faculty advisor is fully aware of them. 2. Despite temporary placement and student status, regard yourself as a professional and a member of the staff. 3. Prepare yourself to expect and accept that problems and frustrations will occur. 4. When problems occur, be patient and pleasant; cope with problems with an attitude toward solution and negotiation. 1. Do not act as if you know all the answers. Remember, as a student, you are placed in the agency for a learning experience. 2. Do not let yourself become involved in internal conflicts. Routine Office Matters 1. Be sure to find out when you are to work (office, desk space, chair, telephone, etc) so you know your operation base. 2. Be aware of office practices regarding dress, protocol, office hours and flexibility and holidays. Follow rules set for regular staff. 1. Do not expect any special treatment. Orientation 1. Request and read information you need regarding the organizational structure, names of key people, office policies & procedures to facilitate your orientation. 2. Determine what information you may need which has already been compiled. Find out who is knowledgeable in your own office and others. 3. Become familiar with the entire agency so you can see where you fit. 1. Do not take too long to familiarize yourself with the agency, staff, etc. 2. Do not be critical of the nutrition staff if documents and plans do not follow the format learned in school. Self-Assessment: Acceptance of Placement 79 Integrating into the New Environment 1. Initially, learn to fit in by being formal toward everyone. Then gradually, depending upon the climate, establish friendships or at least pleasant working relationships with other employees. 2. Attempt to gain an appreciation for the clerical and secondary functions of the agency, for they are the building blocks of the primary mission. A finished project can be delayed, altered or expedited depending upon the inclination of the clerical staff! 3. Develop a list of persons to know in your working environment so when you need to contact them, you have their phone numbers and e-mails. 4. You are required to write a thank you note to each person who assists you in every supervised practice experience. 1. Do no become so assertive as to threaten other employees; however, appear competent enough to establish a basis for receiving favorable recommendations. 2. Do not exercise authority. However, do be ready to offer suggestions if asked. Establishing the Task(s) & Assignments 1. Discuss with your preceptor at the beginning of your rotation. 2. Evaluate your assignments in terms of the amount of time available during your rotation. 3. If occasionally asked to perform routine work, remain pleasant and complete the tasks. However, if a majority of your assignments constitute busywork, speak with the LACC Program Director. 4. Plan carefully around the time available to you so time limitations will not be a problem. Draw a time line so you and your supervisor will be able to realize the time required for an assignment. 1. Do not hesitate to contact the Dietetic Program Director if the experiences are not in line with the competencies. 2. If you feel a task is irrelevant, do not accept the task without asking questions about its relevance. However, do not ask questions in such a way as to be offensive 3. Do not allow yourself to be overloaded with tasks no other staff member will do. 80 4. Once you have learned a procedure or task, do not be tempted to repeat it. Your mission is to move on and gain as much varied experience as possible. 5. Do not pretend you performed a certain type of task when, in fact, you have not; do not refrain from asking questions until you unde4rtand the task at hand. 6. If you leave an unfinished product, do not leave it in such a condition that no one else would be able to continue working with it. Developing Student/Preceptor Rapport 1. Establish a good working relationship so you will be able to talk freely about what you are receiving or lacking from the experience 2. Assure your field advisor you have a desire to learn and you are putting forth all efforts to make the experience worthwhile. 3. If you suffer from “lack of guidance”, remedy the situation by either approaching your preceptor or LACC Dietetic Program Director. However, it is necessary to respect the preceptor’s extensive responsibilities and to be as understanding of his/her work schedule as he/she is of yours. 4.You should be innovative and not expect constant supervision. Be positive and demonstrate initiative. 81 1. Do not fail to have regularly scheduled meetings with your Preceptor and LACC Program Director so you can acquire feedback. 5. With respect to your preceptor, remember he/she is responsible for your relations with other sections & departments. Make contacts pleasant, productive, and quick not wanting to be the cause of any negative feelings between you and others. Vital Elements of Successful Experience 1. Do make the most of your situation. Gain as much experience and knowledge as possible, and at the same time make a meaningful contribution to the agency Follow through on whatever job you undertake; deadlines are important and should be strictly adhered to. As a student, be aware that educational training is an important tool to be used in the working world. The classroom theories are helpful, but there are exceptions and situations that require flexibility and experience when putting book learning to work in the “real world.” Develop and maintain careful, quality work habits. Since staff may be busy, schedule meetings with individuals several days in advance. Take advantage of training workshops offered inside and outside of the organization. Keep a positive attitude and remember that new ideas take a long time to implement. 82 1. Do not become discouraged when your prepared reports to through a refining process when reviewed by staff. Remember, they are the experts and know what will get the job done. Your job is to gain experience and knowledge while keeping an open mind. 2. Do not refrain from contributing. 3. Do not be defensive when you make mistakes. Mark it off as par for the course and continue on. Remember you are there to develop your talents and skills. 4. Do not allow yourself to become involved in issues which came to friction before you came on board, nor become involved in office politics (be an impartial observer). Future Direction 1. Be aware of the possibility you may discover a change in your career objectives based upon your experiences. 83 1. Do not expect to be an expert upon completion of your supervised experiences. But do realize you will be “practice-ready” as an entry-level dietetic technician registered. Check List of Classes for Dietetic Service Supervised Certificate Course Date Completed F&CS/Nutrition 21 Nutrition F&CS 50 Sanitation and Safety F&CS 55 Dietetic Education F&CS 151 Food Production Laboratory F&CS 51 Food Production Management F&CS 24 Food Preparation F&CS 52 Foodservice Management F&CS 56 Nutrition Delivery Systems F&CS 156 Nutrition Delivery Laboratory Math 105 Arithmetic for College Students or Learning Skills 10 ABC] English 28 Intermediate Reading and Composition 84 Check List of Classes for Dietetic Technician A.S. Degree Course Date Completed F&CS/Nutrition 21 Nutrition F&CS 50 Sanitation and Safety F&CS 55 Dietetic Education F&CS 151 Food Production Laboratory F&CS 51 Food Production Management F&CS 24 Food Preparation F&CS 52 Foodservice Management F&CS 56 Nutrition Delivery Systems F&CS 156 Nutrition Delivery Laboratory F&CS 27 Nutrition Care F&CS 127 Nutrition Care Laboratory F&CS 28 Advanced Nutrition Care 85 F&CS 128 Advanced Nutrition Care Laboratory F&CS 29 Dietetic Seminar F&CS 129 Dietetic Lab Speech 101 Oral Communication Math 125 Intermediate Algebra English 101 College Reading and Composition Biology 25 Human Biology And 13 General Education Units 86