A GREAT PLACE TO VISIT, A BETTER PLACE TO LIVE All different, all equal in Blackpool Blackpool Council and Blackpool Primary Care Trusts Comprehensive Equality Policy and Delivery Plan Contents 1. Introduction 2. Profile of Blackpool 3. Our Joint Vision – Different but equal in Blackpool 4. Our Equalities Commitments Serving Our Diverse Communities Equal Opportunities Employers 5. Implementation 6. Our Responsibilities 7. Relevant Legislation 8. Delivery Plan Appendix 1 – Glossary Appendix 2 – Blackpool Council - Policy framework for equalities (diagram) Appendix 3 – Blackpool Primary Care Trust - Framework for equalities (diagram) 2 Blackpool Council and Blackpool Primary Care Trust believe in Access for All To ensure services provided by Blackpool Council and Blackpool Primary Care Trust are accessible, information is available upon request in a variety of accessible formats including large print, Braille, on audiocassette or computer disk. We can also provide help for British Sign Language users and provide information in languages other than English. Please phone 01253 477117 for details. Copies of this policy can be obtained from: The Faith, Equality and Diversity Unit Council for Voluntary Service 95 Abingdon Street Blackpool FY1 1PP 3 1. Introduction This joint equality policy sets out Blackpool Council and Blackpool Primary Care Trust’s vision and commitment to ensure equality of access and opportunities for the population of Blackpool. This joint comprehensive equality policy has been developed to highlight our shared values and demonstrate commitment to providing and improving quality services to all our community. In providing and commissioning services for the local community, we aim to improve the quality of life of all residents. Blackpool Council and Blackpool Primary Care Trust value and celebrate the richness of cultures, backgrounds and traditions of the town’s population. Blackpool Council and Blackpool Primary Care Trust accept that discrimination can be a major barrier to a fair and just society. We are guided by the reality that there are people who are prevented from taking part fully in the life of our community, for example, in the areas of employment, housing and education. The reasons for their unfair treatment and exclusion may be related to their age, caring responsibilities, disability, ethnic background and skin colour, faith, gender or changed gender, health, language, social and economic background, or being lesbian, gay or bi-sexual. Blackpool Council and Blackpool Primary Care Trust recognises that discrimination can affect people in complex ways - we are committed to challenging all forms of inequalities. The council and general tax system does not discriminate between citizens on the grounds of race, gender, creed or anything else. Neither should the services that are paid through them. The commitments in this policy lie at the heart of all our work - the efficient delivery of public services to all citizens. It’s a question of good business – not political correctness. Steve Weaver, Blackpool Council Chief Executive, Councillor Roy Fisher, Blackpool Council 4 Leader of Dr David Sanders, Strategic Director Councillor Sue Wright, Community, Blackpool Council Member, Blackpool Council Cabinet Wendy Swift, Chief Executive, Tony Shaw, Chair of Board, Blackpool Blackpool Primary Care Trust Primary Care Trust 5 2. A Profile of the Population of Blackpool Blackpool faces some of the most challenging economic and social conditions of anywhere in the UK. This section provides a summary profile of these issues. More details are contained in “Blackpool Figures”, which provides a statistical digest of Blackpool and is available on request from the Council. Blackpool has a resident population of just over 142,000, and is the 2nd most densely populated district in England. Ageing Population This is a national issue, which particularly affects Blackpool. The proportion of older people in the population is increasing as more people live longer and the birth rate slows. In Blackpool, the proportion of older people is already high compared to the regional average. Health and social care use increases with life expectancy, as a result of the prevalence of chronic health problems associated with the ageing process: 36,000(25%) are aged 60 years and over Since 1981 there has been a 32% increase in very elderly residents (aged 85 years and over) in Blackpool. At the time of the census 2001, there were 3,500 such residents. People over 65 make up 4.6% of the total population for BME groups. This means that BME groups have a younger age profile than the general population in Blackpool. Children and Young People The number of racial incidents reported by Blackpool schools has fluctuated over the last two years around an average of 30 per school term. Such incidents are monitored and, where necessary, are followed up by the CSA. Over the last two years no incidents of racial abuse have necessitated any child being permanently excluded from school. Numbers of children permanently excluded from school for reasons of bullying, harassment and physical or verbal assault on other pupils were 6 in 2002/03 and 12 in 2004/05. (Source = Blackpool Children and Young people’s Plan) 6 As of December 2006, the number of pupils permanently excluded from school during the academic year (2006/07) was 5 compared with 19 in the autumn term 2003/04, 25 in autumn term 2004/05 and 18 in autumn term 2005/06. The proportion of children entitled to free school meals in Blackpool is higher than the England average. There has been a year on year decrease in the number of pupils with Statements of Special Educational Needs (SEN) maintained by the CSA. In January 2006 there were 651 pupils with Statements of SEN maintained by Blackpool compared with 768 in January 2003. The number of children in special schools (321) has fallen relative to January 2005 (330) but special school placements continue to outnumber mainstream placements for pupils with statements of SEN. Ethnicity: Blackpool has a low proportion of ethnic minority residents compared to the UK average. Nearly a quarter of all non- white people live in just two wards, Bloomfield and Park. Structure of Non- White Blackpool Population, Census 2001 Ethnic minorities currently make up a small proportion of Blackpool’s residents. Non-white ethnic origins account for 1.6% of total population for Blackpool Council and Blackpool Primary Care Trust, compared to 5.6% for the North West region and 9.1% for England. People from BME (Black and Minority Ethnic) groups are most likely to be of mixed ethnic origin. EU Accession counties migration A significant and increasing part of Blackpool’s seasonal workforce comes from former EU Accession states, especially Poland. Whilst for many, picking up seasonal income may be sufficient, there is a current lack of knowledge or reliable data on how many choose to stay. One of the only data sources currently available is registration for National Insurance numbers, which shows the following growing pattern of migration for Blackpool and the UK as a whole over the last three years. However, these figures only give a partial picture of the full extent of the migration that is occurring. 7 2002/03 2003/04 2004/05 2005/06 All Blackpool All Blackpool All Blackpool All Blackpool All 349240 240 370750 280 439730 610 662390 1380 Poland 5980 10 11200 10 62550 250 171380 870 Deprivation: A survey was conducted in 2004 to identify levels of deprivation throughout England. Data was measured for various issues and each small area was given a score and then ranked compared with the rest of the country. The survey confirmed Blackpool as one of the most deprived areas in England: Blackpool is ranked 24th worst in England (under the average of SOA scores measurement) Blackpool is the sixth most deprived area in the North West region Over a quarter of the 94 areas in Blackpool were ranked in the most deprived 10% of areas in England. On the issue of income deprivation, 20% of small areas in Blackpool were ranked in the most deprived 10% of English areas; for employment nearly a third were ranked in the bottom 10%. Health and Carers Blackpool’s social conditions are particularly bleak in terms of health: All areas in the town were more deprived than average in relation to health deprivation and disability (IMD2004). Blackpool has a very large population of people with a long-term limiting illness (25%); they make up a much greater proportion of the total population than the averages for the northwest region or England. Life expectancy in Blackpool remains nationally the second worst for men and ninth worst for women. 8 The number of drug users (aged 15-44) in contact with treatment services is the highest for all areas in England. Very high rates of alcohol related deaths Very high rates of teenage pregnancy Blackpool accounted for more than one third of all new HIV cases diagnosed in Lancashire and Cumbria in 2004 There were 1,592 people with severe mental health problems being followed up in primary care in 2004/5, representing more than 1% of Blackpool’s total population. According to the census 2001, the number of Carers in Blackpool was15443. The number of new Carers each year is 5714 (These figures from "In the Know" Carers' UK) Income & Employment: Blackpool residents have the lowest gross household income in Lancashire. Also, 27% of households are categorised as “poor”. This proportion places Blackpool 65th poorest of 406 district areas in the UK. Just under a quarter of Blackpool areas are found in the bottom 10% of English areas when ranked by income deprivation, and over 30% of Blackpool areas are in the most deprived 10% of areas in England when ranked on employment deprivation. Finally, a quarter of the working age population in Blackpool were claimants of at least one key benefit at November 2005 Faith, Religion and Belief Christian Buddhist 78.6% 0.2% Hindu 0.1% Jewish Muslim Sikh Other No Religion Religion not stated 0.2% 0.0% 0.2% 11.4% 0.4% 8.8% These figures were taken from the Census 2001 and show the percentages of people living in the town who have a self-declared faith. The figures also show the spread of minority faith traditions in Blackpool. With new countries becoming members of the E.U and increasing social 9 mobility, it is highly likely these figures will increase in the years ahead and as a result Blackpool will continue to become even more diverse. Gypsies and Travellers Despite limited statistics and details we do know that Blackpool has a large number of Gypsies and Travellers who visit or are settled within the area. We believe that Gypsies and Travellers may be one of the largest ethnic groups in Blackpool. We recognise that Gypsies and Travellers are an important part of Blackpool’s history and heritage and are keen to ensure their needs are considered as part of our work to deliver the Race Relations Amendment Act. Sexual Orientation Blackpool has one of the largest gay communities in the UK, although there are no accurate figures it is estimated that around one in 10 people in the UK are lesbian, gay or bisexual. Blackpool has a thriving gay community with a large number of gay owned and gay friendly hotels, bars, clubs and businesses. . 10 3. Our Joint Vision – Different but Equal in Blackpool Blackpool Council and Blackpool Primary Care Trust are determined to provide high quality services; empower the community to be involved in everything we do and to create the New Blackpool for everyone in the town. That is our commitment to all service users and residents. Our main focus is putting service users and residents at the forefront of what we do and making sure that our service priorities match their own. Our priority will be to tackle discrimination and exclusion across the six main diversity strands. These are: * Age * Disability 1 * Gender * Race * Religion * Sexual orientation. Our joined up ambition for the town is demonstrated in the Blackpool Community Plan, especially in the key priority for Strong and Vibrant Communities. “ Strong and vibrant communities means there are opportunities for all people, families and individuals to become engaged in community life. Strong and vibrant communities have to be inclusive, actively engaging with all members of society. “ The Community Plan for Blackpool, for the first time, commits us to achieving key equality and diversity outcomes including: Accessible services that meet the needs of local people and that are developed through public consultation and ongoing dialogue Respect, support and promote the diverse culture and heritage of Blackpool’s communities Promote equality of opportunity for all in employment, health, housing, education and leisure An inclusive community that is welcoming and diverse Increased public confidence and greater diversity in the take up of services 1. This is the full Disability Discrimination Act 1995 definition with includes physical, mental and sensory impairments, learning disabilities, cognitive impairments and progressive long term health conditions. 11 The Council has taken these forward in it’s Corporate Performance Plan, which sets four overall corporate goals: The New Blackpool - moving towards a world class resort destination, “a great place to visit, a better place to live” Quality Services - to deliver high quality services, which are effective and offer value for money, particularly prioritising services that deal with our young people and protect our most vulnerable. Safer and stronger Communities - we will make people feel proud to live, work and learn in Blackpool, in a safe and healthy environment. Organisational Change – To support delivery of our three key corporate priorities for Blackpool, our Organisational Change Programme drives change within the Council The Corporate Plan also contains a new core value: Value diversity and respect others: We will value the rich diversity in our community, will promote equality, encourage respect for others and tackle discrimination. The Plan also contains targets for the following key equalities targets: The % of people who feel that their local area is a place where people of different backgrounds can get on well together. Target 95% The % of residents surveyed who feel they can influence decisions in their local area. Target 30% The % of people who feel that local ethnic differences are respected. Target 94% The % of people from different backgrounds who mix with other people from different backgrounds in everyday situations Target 93% Meet level 2 of the Equality Standard for Local Government Blackpool Council’s Policy Framework for Equalities is illustrated in the diagram attached at Appendix 2. 12 The Primary Care Trust will achieve the joint vision through the PCT Strategic Plan 2006-2010, which sets out the overall vision of: “To ensure the delivery of better health services and to improve the health and wellbeing of the people of Blackpool”. Together with the following key value statements: To improve the health and social wellbeing of the people of Blackpool and to reduce inequalities. To continually develop services to meet the public needs by building on the best and delivering innovation and improvement. To value our staff: improve their working lives and help them develop their potential To work effectively with patients To be open and honest with everyone – public, patient, partners and staff. Our joint equality policy is also guided by the following principles: All residents, service users, service providers, employees and partners in the community have a responsibility to promote equalities and challenge discrimination and stereotyping All residents and service users are able to participate fully in the life of the community and celebrate its diversity Every resident and service user has equal access to high quality services that meet their needs. We recognise that there are some people who may need support in receiving this entitlement Every resident, service user and employee is entitled to a safe environment free from discrimination and harassment Every employee is entitled to training and development and fair opportunities to promotion All residents, service users, employees and our partners in the community are encouraged to make their contribution to improving our services 13 4. Our Equalities Commitments Promoting equalities is about putting principles into practice. These are our commitments to all service users and staff. Serving Our Diverse Communities: The Council and PCT are major providers of services to residents and businesses. We have a key role to provide relevant and accessible services that meet the needs of our diverse communities. We will ensure that high standards of quality and equality are always maintained. We aim to provide access for all. Every service user: Has the right to receive appropriate, accessible services that are free from discrimination, harassment and victimisation; Has the right to be treated with respect and provided with accurate and up to date information about our services; Should feel enabled to access services and not feel excluded because of their age, disability, ethnic background and skin colour, faith, gender, health, language, social and economic background, or because they are lesbian or gay, bi-sexual or transgender; Has the right to be consulted on the way we plan and deliver services; Has the right to give feedback or raise complaints about services through clear and easy to use complaints procedures; Should feel able to contribute to the decision-making process. This includes all user groups and community groups, and those who historically have been under-represented. 14 Equal Opportunities Employers: Blackpool Council and Blackpool Primary Care Trust are major employers in the town and therefore we have a key role to play in tackling inequalities and discrimination. We aim to ensure equalities underpin all aspects of employment policy and practice. We recognise that promoting equalities also makes good business sense. We intend to become employers of choice’. We aim to: be an equal opportunities employer committed to a policy of equal access to employment opportunities, training and development, at all levels of the organisation; recruit and retain a workforce that reflects the expertise and diversity of our community and ensure that recruitment and selection procedures are in place to attract the best applicants to Blackpool; support staff in increasing their understanding of equalities issues through regular staff development programmes; create a safe working environment where any form of discrimination and harassment is dealt with quickly, appropriately and effectively, and where staff feel supported in challenging discrimination and harassment; promote and further develop work-life balance policies to ensure that we maximise employment opportunities for all. 15 5. Implementation In order for valuing diversity to be truly embedded and mainstreamed within the Council and PCT, the following needs to be achieved: The Equality Policy is made familiar to all staff, users, partners with whom we work and stakeholders involved in our services Any discriminatory behaviour of individuals or groups is identified and stopped Diversity is developed with and alongside our partners and stakeholders Diversity issues are identified in the planning, commissioning and provision of services – through service level agreements, resource plans and service plans All staff are trained in diversity awareness and our legal responsibilities Improve data collection on equalities both within Human Resources and service delivery Programmed Equality Impact Assessments undertaken of operational services and new policies and procedures Equalities monitoring of all relevant policies and procedures The Race, Disability and Gender Equality Schemes and other relevant statutory plans are communicated within and across our organisations Review and revise this policy in light of feedback from users, staff and partner organisations and in line with legislative developments. The delivery plan (Section 8) will tackle the implementation of these key issues in both the Council and PCT. Measuring our Improvement The main performance tool for measuring overall progress in equality and diversity for the Council is known as the Equality Standard for Local Government. There is no direct equivalent to the Standard for Health organisations. However, much of the best practice associated with it can apply to any public sector organisation. The Standard was developed in partnership between the Commission for Racial Equality, the Disability Rights Commission, Equal Opportunities Commission, and the Employers Association for Local Government together with the Audit Commission. The Standard provides a generic framework through which organisations can address their legal 16 obligations under anti-discrimination law and promote best practice in equality and diversity. The Standards five levels promote best practice systems in equality and diversity: Level 1 Commitment to a Comprehensive Equality Policy and to the concepts of equality and diversity Level 2 Engagement through assessment and consultation Level 3 Performance setting: setting equality objectives and targets Level 4 Performance Monitoring: information systems and monitoring against targets Level 5 Performance Review: achieving and reviewing outcomes The Council is currently achieving Level 1 of the Standard and has set a target to develop to reach Level 2 within 12 months. Thereafter with continued levels of investment we can expect to move through the levels to achieve Level 3 by 2010, level 4 by 2012 and level 5 in 2015. Level 5 of the Equality Standard equates to a Beacon status award for best practice in local government service. In addition to the Equality Standard there a number of key statutory performance indicators for equality and diversity which we intend to monitor regularly as joint Council / PCT performance measures. These will include: % of Council and PCT Race Equality Scheme meeting all the requirements % of Council and PCT Disability Equity Scheme meeting all the requirements % of Council and PCT Gender Equality Scheme meeting all the requirements % of BME staff we employ, compared with the general Blackpool population % of disabled staff we employ, compared with the general Blackpool population % of BME staff in the top 5% wage bands % of disabled staff in the top 5% wage bands % of female staff in the top 5% wage bands % of our public buildings that are accessible to disabled people % of our services that are accessible electronically 17 6. Our Responsibilities Within the council, all elected members and staff have a part to play in challenging discrimination and in implementing this policy: Councillors and Primary Care Trust board members are responsible for promoting the equalities agenda and ensuring that resources are made available. The Chief Executives and Directors are responsible for the overall management and strategic direction of the equalities agenda. Heads of Service and Management Teams are responsible for ensuring the implementation of the policy in their service areas, the inclusion of equalities targets in their performance management plans and developing criteria for success. The Faith Equalities and Diversity Team has the responsibility to enable, facilitate, advise and support the equalities process throughout the Council and the Primary Care Trust. Human Resources have the responsibility to lead on equalities issues in employment throughout the Council and the Primary Care Trust. Unions and Staff Representative Groups have a responsibility for representing the views and concerns of staff on equalities issues and in supporting the continuous improvement of equalities policy and practice. All staff have responsibility for promoting and delivering equalities in the workplace and in serving the community. 18 7. Relevant Legislation Blackpool Council and Blackpool Primary Care Trust will implement its equality policy in accordance with the current legislation, including the requirements for race, disability and gender equality schemes. We have set out below the main legislation in the area of equalities: Civil Partnerships Act 2004 Provides legal recognition and parity of treatment for same-sex couples and married couples, including employment benefits and pension rights. Access the Civil Partnerships Act 2004 at the website of the Office of Public Sector Information Further information at the Stonewall website. Disability Discrimination Act 1995 Outlaws the discrimination of disabled people in employment, the provision of goods, facilities and services or the administration or management of premises. Access the Disability Discrimination Act 1995 at the Office of Public Sector Information (OPSI) website Further information at the Disability Rights Commission website Disability Discrimination Amendment Act 2005 Introduces a positive duty on public bodies to promote equality for disabled people. Access the Disability Discrimination Act 2005 at the OPSI website Further information at the Disability Rights Commission website Employment Equality (Age) Regulations 2006 Protects against discrimination on grounds of age in employment and vocational training. Prohibits direct and indirect discrimination, victimisation, harassment and instructions to discriminate. Access the Employment (Age) Regulation 2006 at the OPSI website Further information at the Acas website and the Local Government Employers website Employment Equality (Religion or Belief) Regulations 2003 The directive protects against discrimination on the grounds of religion and belief in employment, vocational training, promotion and working conditions. Access the Employment Equality (Religion or Belief) Regulation 2003 at the OPSI website Further information at the Acas website 19 The Employment Equality (Sex Discrimination) Regulations 2005 Introduces new definitions of indirect discrimination and harassment, explicitly prohibits discrimination on the grounds of pregnancy or maternity leave, sets out the extent to which it is discriminatory to pay a woman less than she would otherwise have been paid due to pregnancy or maternity issues. Access the Employment Equality (Sex Discrimination) Regulations 2005 at the OPSI website Further information at the Equal Opportunities Commission website Employment Equality (Sexual Orientation) Regulations 2003 The directive protects against discrimination on the grounds of sexual orientation in employment, vocational training, promotion, and working conditions. Access the Employment Equality (sexual orientations) Regulation 2003 at the OPSI website Further information at the Acas website Equal Pay Act 1970 (Amended) This gives an individual a right to the same contractual pay and benefits as a person of the opposite sex in the same employment, where the man and the woman are doing: like work; work rated as equivalent under an analytical job evaluation study; or work that is proved to be of equal value. Access the Equal Pay Act (Amendment) 1970 at the OPSI website Further information at the Equal Opportunities Commission website Equality Act 2006 Establishes a single Commission for Equality and Human Rights by 2007 that replaces the three existing commissions. Introduces a positive duty on public sector bodies to promote equality of opportunity between women and men and eliminate sex discrimination. Protects against discrimination on the grounds of religion or belief in terms of access to good facilities and services. Access the Equality Act 2006 at the OPSI website Further information at the Women and Equality Unit website Gender Recognition Act 2004 The purpose of the Act is to provide transsexual people with legal recognition in their acquired gender. Legal recognition follows from the issue of a full gender recognition certificate by a gender recognition panel. Access the Gender Recognition Act 2004 at the OPSI website Further information at the Equal Opportunities Commission website 20 Race Relations Act 1976 The Act prohibits discrimination on racial grounds in the areas of employment, education, and the provision of goods, facilities, services and premises. Further information at the Commission for Racial Equality website Race Relations (Amendment) Act 2000 Places a statutory duty on all public bodies to promote equal opportunity, eliminate racial discrimination and promote good relations between different racial groups. Access the Race Relations Amendment Act 2000 at the OPSI website Further information at the Commission for Racial Equality website Race Relations Act 1976 (Amendment) Regulations 2003 Introduced new definitions of indirect discrimination and harassment, new burden of proof requirements, continuing protection after employment ceases, new exemption for a determinate job requirement and the removal of certain other exemptions. Access the Race Relations Act 1976 (Amendment) 2003 at the OPSI website Further information at the Commission for Racial Equality website Racial and Religious Hatred Act 2006 The Act seeks to stop people from intentionally using threatening words or behaviour to stir up hatred against somebody because of what they believe. Access the Racial and Religious Hatred Act 2006 at the OPSI website Further information at the Commission for Racial Equality website Sex Discrimination Act 1975 The Act makes it unlawful to discriminate on the grounds of sex. Sex discrimination is unlawful in employment, education, advertising or when providing housing, goods, services or facilities. It is unlawful to discriminate because someone is married, in employment or advertisements for jobs. Access the Sex Discrimination Act 1975 at the Press for Change website Further information at the Equal Opportunities Commission website 21 8. Delivery Plan Decision Making and Involvement Structure at Blackpool Council Direct link with Chief officers Groups, Council and PCT Committees Cabinet Lead Member Corporate Equality and Diversity Development group Steering group chaired by Council Strategic Director for Communities Senior reps from all 3 Council Directorates Council Head of Corporate Policy 2 Senior Managers Blackpool PCT 2 reps from Council/ PCT equalities support service Corporate HR Manager Link with Ethnic Minority Liaison Committee and Council Scrutiny Committees Customer First/Access To Services Manager FORMAL CONSULTATION MECHANISMS: Staff focus groups (Council and PCT) Equalities forum and its thematic groups for all key equality strands Other e-consultation techniques including intranet and websites Corporate Equality and Diversity Development Working Group This corporate senior officer group is chaired by the Strategic Director for Communities and has senior representation from key functions in the council and PCT as well as representation from each directorate of the council. This group is responsible for the overall co-ordination and driving forward of the equalities agenda, especially performance management and self-assessment of the Equality Standard. 22 Staff Equality Focus Groups These groups covering key equalities strands including LGBT, BME, disability and gender have recently been established to provide a forum for staff to feed issues into senior management and provide a consultation/involvement mechanism for policy and service development issues as well as scrutiny of the Council/PCT equality performance. Equalities Forum and Thematic Groups Blackpool Equalities Forum is a town-wide engagement forum bringing together key representatives of community and voluntary based equality groups into a process of consultation and involvement on equalities. The forum is currently reforming itself to provide a theme-group structure for each of the main equality strands, and it will therefore provide mechanisms for engagement with the key marginalised groups in the town. These groups will also be an important part of the scrutiny process of the council and PCT equality performance. Scrutiny Committees The Council has an Ethnic Minorities Liaison Committee and a number of Service Development (Scrutiny) Committees these cover: Policy, Overview and Scrutiny Management Audit Health Regeneration and Tourism Children and Young People Adults and Community Safety Neighbourhoods and Culture These committees will provide member level scrutiny of the Council/PCT equality performance, through reporting on the progress to achieve high levels of the Equality Standard and other performance information such as BVPI’s. 23 Delivery Action Plan 2007-08 Below is our priority delivery Action Plan for 2007-08, which will be monitored quarterly, reviewed updated and published on an annual basis. OBJECTIVE 1. Leadership and Corporate commitment TASK 1.1 Encourage commitment to equality and diversity at the highest level 1.2 Develop knowledge and awareness of equality and diversity 1.3 Integrate Equality and Diversity into all corporate and service level plans ACTIONS Establish new Equalities and Diversity Development Group Design and deliver training package for elected members and Board on equality and diversity issues and the council’s legal duties with respect to these. Ensure all relevant actions from this plan are incorporated into Business and Service plans when reviewed 24 TIMESCALES AND MILESTONES May 2007, review of Development Group membership Design and deliver training package by Autumn 07 Revise corporate and service plans by Dec 07 PCT by April 07 LEAD Strategic Director for Communities FED unit / Human resources Managers Council and PCT Corporate Equality Development Group/ All Heads of Service OUTCOME Profile and coordination of decision making for equality raised within the Council and PCT. Greater awareness of equalities issues by members and Board. All key equality and diversity actions are mainstreamed through corporate and service planning processes. OBJECTIVE 2. Mainstreaming Equality and Diversity TASK ACTIONS 1.4 Implement self assessment (Revised equality standard for Local Government) PCT Standards for Better Health Conduct a self assessment of Corporate performance using the new revised I&DeA Equality standard for Local Government & Standards for Better Health 1.5 Establish a Corporate and MultiAgency Working Group to take forward issues for EU Accession Migrants Establish Liaison Group 2.1 Embed Equality Impact Assessments into corporate policy development Undertake audit exercise TIMESCALES AND MILESTONES Self assessment for level 2 completed by April 2007 PCT completed Standards for Better Health process, but under 3 monthly review. Develop group and establish key priorities 2007/8 LEAD OUTCOME Corporate Equality Development Group / All Directors Benchmark progress in Equalities and diversity aim to achieve Level 2 of the Standard. Meet PCT Standards for Better Health Corporate Equality Group / FED Unit Manager Coordinated approach to support and information Corporate Equality Development Group / All key policies and strategies to have been impact assessed with evidence of assessment available within the timescale. Establish consultation mechanisms/ Feed in development of “New Wave” – LEGI project Programme of Equality impact assessments to take place across all Departments on all relevant key policies identified by the screening process. Impact Assessments groups already in place in every relevant area of the PCT. 25 Impact Assessments to be carried out for all priority policy/plans coming on stream during 2007/08 All Directors OBJECTIVE TASK ACTIONS 2.2 Record and respond effectively to Hate crime and other incidents such as assaults on staff Review and reform current Hate Crime incident monitoring scheme and publish town wide to community and partners. 2.3 Ensure services are accessible to the whole community Public information to be made available in Braille, large print, CD ROM, audiocassette and other languages. Corporate reception standards to include accessibility statement and protocol and gathering feedback from customers (feedback to be recorded by ethnicity) PCT – Quarterly Team Development for provider services, Contract reviews for Commissioned services. 26 TIMESCALES AND MILESTONES New monitoring scheme to be produced by March 07, publicised and implemented thereafter Develop corporate FAQ’s cards for all call centre staff and reception points to ensure effective response to incidents; provide awareness sessions for customer first staff Review usage and language line by December 07 Produce new advice booklet on appropriate use of language for all staff – March 2008 LEAD OUTCOME Corporate Equality Development Group Hate crime Group / Access to Services Manager Ensure the community are aware of how to report incidents, and provide a more accurate overall picture of Hate Crime/ incidents. Access to Services Manager Clinical Governance Manager Corporate reception standards adopted in all reception areas. Enhanced ability to monitor uptake of services and ensure equality of service delivery. OBJECTIVE TASK ACTIONS 2.4 Review procurement /commissioning procedures to ensure equality and diversity Review council terms and conditions of procurement contracts and ensure all contracted companies have an effective equality and diversity policy. Stipulate, in the terms and conditions of the contract, council’s commitment to equality and diversity. Review already underway for PCT Commissioning procedures – E&D paragraph inserted into standard/template for all service level agreements 2.5 Complete Corporate Equality Policy and Delivery plan Complete draft Equality Policy and Action plan for Council and PCT Conduct consultation with key stakeholders Finalise and ratify Plan TIMESCALES AND MILESTONES Produce new guidelines by March 08 Consultation with key stakeholders completed during Autumn 2006 Ratification by March 2007 Review Delivery Plan February 2008 Reproduce the Annual Delivery plan for 2008/09 27 LEAD OUTCOME Corporate Equality Development Group /Head of Procurement /Commissioning & Head of Risk Management All contracted companies for the council & PCT will have an equality and diversity policy Corporate Equality Development Group / FED Manager Provide overall policy and strategic direction to equality and Diversity work OBJECTIVE TASK 2.6 Produce and implement the Interfaith Development Plan ACTIONS Complete consultation on Draft plan Agree Plan and adopt Plan Implementation of key priorities in the Action plan. TIMESCALES AND MILESTONES Autumn 06 LEAD OUTCOME Faith Forum/ FED Manager Key issue in community Cohesion Corporate Human Resources Manager and PCT Head of HR Training – Clinical Governance Facilitator Publish annual staffing report on internet and intranet. PCT already publish annual staffing Where possible, we need to ensure Council/PCT are capturing same data/categories As set out in the detailed Action Plan during 2007/08 1) Sharing our traditions and beliefs 2) Engaging in Blackpool’s regeneration 3) Growing spiritual social enterprise 4) Partnering with purpose 3. Workforce and Employee development 3.1 Improve accuracy of recording and analysing ethnic monitoring and all other equalities data. New equality monitoring form for all new applicants and existing employees, promotion, grievance, disciplinary and leavers. New form to include age, ethnicity, religion and belief, gender, disability and sexual orientation. Investigate possible use of same form for complaints (PCT have a specific dept dealing with them who currently monitor race) Also PCT intend to monitor training requests – who requests & who attends 28 By May 07 OBJECTIVE TASK 3.2 Ensure staff are aware of their rights and responsibilities under the RR(A)A and other equalities legislation 3.3 Work with HR & Clinical Governance Facilitator to ensure a corporate package of equality and diversity training is developed, the officers and Members & Board at all levels 3.4 Ensure recruitment reflects the diversity of the community ACTIONS Identify core competencies for senior managers and deliver equality and diversity training as core component of management training. Link into PCT Knowledge & Skills Framework Methodology and approach paper prepared for E&D element to Corporate training plan agreed Identify resources and roll out training programme to all staff For PCT carry out training needs analysis for all PCT staff from Performance Development Reviews, results of e-learning package & discussions with staff groups. Induction training also needs including in programme Analyse recruitment statistics with a view to reviewing recruitment advertising - linked to wider project on local jobs for local people. Ensuring that local communities are made aware of council opportunities. New HR equal ops monitoring form & carry out equalities audit of all staff 29 TIMESCALES AND MILESTONES During 07/08 KSF complete, but reviewed annually for all staff Training Needs Analysis to be completed by end of 2006 to commence training programme from April 2007 January – March 2007 LEAD Corporate Human Resources Manager & Clinical Governance Facilitator Corporate Equality Development Group / FED unit OUTCOME Training attended, evaluations evidenced. On reverse Staff attain required level of KSF Training attended, evaluations evidenced Corporate Human Resources Manager & PCT Head of HR Clinical Governance Facilitator Corporate Human Resources Manager PCT Head of HR Increased diversity of workforce. Easy access to accurate equality breakdown of staff and community OBJECTIVE TASK ACTIONS 3.5 Equal pay review PCT Completed (Blackpool Council) Council review currently in PCT Agenda for progress. Change 4.Consultation and Scrutiny structure development TIMESCALES AND MILESTONES Council review to be completed during 2007/08 4.1 Establish staff First year cycle of focus groups Sept/Oct 06 focus groups covering held key equality strands: Feb/ March 07 Gender Disability June/July 07 BME L.G.B.T Oct / Nov 07 30 LEAD Corporate Human Resources Manager PCT HR Corporate Equality Development Group / FED Manager OUTCOME All jobs evaluated Staff groups established, and a clear voice and mechanism for staff to raise equalities issues. OBJECTIVE TASK 4.2 Reform the Equalities Forum to create a structure of key community led groups for each of the main equalities strands 4.3 Review Council Scrutiny role PCT equivalent – Health Overview & Scrutiny Committee 5.Statutory compliance 5.1 Implement and review statutory Disability Equity Schemes for the Council and PCT TIMESCALES AND MILESTONES Wide consultation with Autumn 2006/ community and thematic group. Spring 2007 New terms of reference structure in place Develop programme of themed For all meetings in open meetings for Equalities 2007/08 forum Develop Equalities Forum March /April 2007 action plan and provide training opportunities. By March 2008 Review the role and function of To be completed the Council Ethnic Minority during 2007/08 Liaison Committee and the Service development committees role in Equalities scrutiny ACTIONS LEAD Corporate Equality Development Group / FED Manager More people and more diverse participation in the Forum structures and meetings. Action Plan Corporate Equality Development Group Relevant information for PCT & effective Patient Public Involvement FED Manager / Democratic Services Manager Corporate Develop Involvement structure 2007- 8 Equality Development 6 monthly review – Group / Conduct 6 monthly and annual July 07 FED Manager monitoring and review exercise 12 monthly review January 08 31 OUTCOME Statutory compliance and further development of the DES OBJECTIVE TASK 5.2 Monitor the Implementation of the RES action plans for Council and PCT and produce the statutory annual update 5.3 Implementation of new Gender Equality duty and Scheme TIMESCALES AND MILESTONES Report on review of 2007-8 implementation of the RES action plan to the Ethnic Minority Liaison Group. ACTIONS LEAD Corporate Equality Development Group / FED Manager Consultation on the gender New Gender duty – Corporate objectives 4 April 2007 Equality Development Build in the Equal pay review Gender Equality Group / Scheme 30 April FED Manager Mapping Exercise 2007 Corporate & Develop and implement the PCT HR/FED Schemes Action Plans Manager 32 OUTCOME Statutory compliance and further development of the RES Statutory compliance and development of the first GES Glossary of Key Definitions Diversity Diversity is about recognising, valuing and taking account of people's different backgrounds, knowledge, skills, and experiences. In the context of this policy it also means encouraging and using those differences to create a productive workforce and provide effective services that meet peoples needs. Discrimination occurs where: a person is treated less favourably than someone else the treatment is for a reason relating to the person's age, disability, gender, race, religion, sexual orientation and the treatment cannot be justified The circumstances of discrimination may not necessarily be direct. Indirect Discrimination may also occur where for example: there is a failure to make a reasonable adjustment for a disabled person Harassment Harassment is unwanted conduct affecting the dignity of men and women in the workplace. It may be related to age, gender, race, disability, religion, nationality or any personal characteristic of the individual, and may be persistent or an isolated incident. The key is that the actions or comments are viewed as demeaning and unacceptable to the recipient. Harassment can also have a specific meaning under certain laws (for instance if harassment is related to sex, race or disability, it may be unlawful discrimination). From December 2003 the law also gives protection against harassment relating to religion or belief and sexual orientation. Bullying Bullying may be characterised as offensive, intimidating, malicious or insulting behaviour, an abuse or misuse of power through means intended to undermine, humiliate, denigrate or injure the recipient. Bullying or harassment may be by an individual against an individual (perhaps by someone in a position of authority such as a manager or 33 supervisor) or involve groups of people. It may be obvious or it may be insidious. Whatever form it takes, it is unwarranted and unwelcome to the individual. Note that for victimisation there are special legal meanings so for example for the Race Relations Act: Victimisation has a special legal meaning. It occurs if you are treated less favourably than others in the same circumstances because you have complained about racial discrimination, or supported someone else who has. A complaint of racial discrimination means that someone has: brought proceedings under the Race Relations Act against the discriminator or anyone else; or given evidence or information in connection with proceedings brought by another person under the Race Relations Act; or done anything under the Race Relations Act or with reference to it; or alleged that a person has acted in a way, which would breach the Race Relations Act. The complaint does not need to expressly claim discrimination when making the complaint. 34 Policy Framework for Equalities – Blackpool Council COMMUNITY PLAN / LOCAL AREA AGREEMENT Key priorities include: Strong and vibrant communities Safer and stronger communities Healthier communities and older people Children and young people Economic development and enterprise CORPORATE PERFORMANCE PLAN Key goals: Corporate Values includes: Valuing diversity and respecting others “We will value the rich diversity in our community, will promote equality, encourage respect for others and tackle discrimination” New Blackpool Quality Services Safer and stronger communities Organisational change COMPREHENSIVE EQUALITY POLICY AND ACTION PLAN Key strategic statement and actions, steering overall equality and diversity progress across the council Policy of Equal Opportunities in Employment Race Equality Scheme (RES) 20052008 Disability Equality Scheme (DES) 20062009 35 Gender Equality Scheme (to be developed) LGBT Equality Scheme (to be developed) Blackpool PCT Equality and Diversity Framework PCT Board Blackpool Council Senior Officers meetings Governance Committee Corporate Equality and Diversity Development Group (In Partnership with Blackpool Council) Blackpool PCT Equality and Diversity Group Involvement mechanisms with disabled people including: Community DES Focus Group Disabled Staff Focus Group Community Groups and Equalities Forum 36 Senior Managers Forum Provider Senior Manager Meetings