BSBMGT608A Manage Innovation and Continuous Improvement
Marking Guide
The student result is based on the evidence provided to meet the criteria for
competence as specified in the unit of competency and grading criteria.
The result CD, CC, AC or NC is entered in CLAMS representing Distinction or
Credit or Competent or Not yet Competent respectively.
Where the unit contributes to the course grading, a nominal mark is used to
calculate the final course grade. The nominal mark is:
Distinction
88
Credit
75
Competent
61
Not yet Competent 44
Competent grade:
Establish strategies to monitor and evaluate performance of key systems and processes

Undertake an analysis of supply chains, operational and product/service delivery systems

Communicates with key stakeholders to ensure collaboration and agreement of improvement
solutions

Identify performance measures and assessment tools and techniques and evaluate their
effectiveness

Analyse performance reports and variance from plans for all key result areas of the organisation
including trends and technology/e-commerce opportunities

Fosters collaboration to create organizational learning through the continuous improvement
initiative

Undertakes risk management and cost benefit analysis for each initiative in a format for being
considered for adoption/offered for approval.

Ensures objectives, timeframes, measures and communication plans are in place to manage
implementation including transition plans

Implements and analyses contingency plans and responses

Evaluates continuous improvement systems and processes on a regular basis and
communicates costs/benefits to relevant people.
Credit Grade (in addition to the competent grade):

Strategies contain a number of actions to monitor and evaluate performance of key systems
and processes

Analysis includes an analysis of inputs, processes, outputs and outcomes of all key performance
areas in the organisation

Identifies lead and lag indicators and the methodology to measure these and discusses the
merits of this approach with a set of recommendations for further improvement

Analysis uses a range of data and techniques (graphical tools such as bar and line charts and
basic statistical tools such as cross tabs) to determine variance for the key performance areas of
the organisation

Fosters collaboration through interaction with all stakeholders of the organisation in the
implementation of the initiative. Collaboration at this level is between groups where the effects
are direct and obvious.

Undertakes a risk management analysis that includes identifies and develops mitigation
strategies for identified risks with a cost and benefit analysis to produce balanced arguments to
support proposals

Ensures objectives, timeframes, measures, strategies and actions and communication plans and
resources are in place to manage implementation including transition plans

Implements and analyses contingency plans and responses to ensure the success with the
initiative

Initiatives, continuous improvement systems and processes are evaluated using both
quantitative and qualitative data to analyse the effectiveness of the initiative
Distinction grade (in addition to the competent and credit criteria):

Strategies are developed from consultation with a wide cross section of stakeholders and
contain significant actions of key systems and processes across all operations of the
organisation

Analysis is in depth exploring a significant breakdown of the elements within the inputs,
processes, outputs and outcomes on a number of Key performance areas in the organisation

Identifies a number of lead and lag indicators for each of the steps in the flow system and uses
consultation with direct and indirect stakeholders to report on the merits of the current system
and opportunities for further improvement

Analysis uses sophisticated techniques (standard deviation, cross tabs and graphical tools etc)
to determine performance across the organisation

Generates commitment and creative energy through sophisticated strategies such as action
research and action learning with all levels of the organisation as well as customers in the
implementation of the initiative

Undertakes a full risk management analysis that includes both micro and macro issues in
operational and financial areas to ascertain the level

Implementation and analysis of contingency plans and responses that contain responses that
involve interaction/adjustment/ negotiation between sections and/or involve new responses to
familiar contingencies or to contingencies not previously experienced in the organisation or
section.

Initiatives, continuous improvement systems and processes are evaluated using quantitative
and qualitative data with a comprehensive set of recommendations for further improvement.
Jenny Barlow
Business Studies- Sutherland College
23 Nov 2010\\Gyfres1\businessstudies\2010 Course programs, session plans, resources\Advanced
Diploma Management\Manage Innovation and Continuous Improvement\BSBMGT608A Manage
Innovation and Continuous Improvement Marking Guide 2010.doc