23512 Demonstrate knowledge of quality concepts in the

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23512 version 1
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Demonstrate knowledge of quality concepts in the industrial textile
fabrication industry
Level
4
Credits
4
Purpose
This theory-based unit standard is for people who work in the industrial textile
fabrication industry. People credited with this unit standard are able to
demonstrate knowledge of: an overview of quality; customer focus; and
establishing a quality circle in an organisation.
Subfield
Industrial Textile Fabrication
Domain
Industrial Textile Fabrication Core Skills
Status
Registered
Status date
26 March 2007
Date version published
26 March 2007
Planned review date
31 December 2011
Entry information
Recommended: Unit 23507, Apply quality standards in
the industrial textile fabrication industry, or demonstrate
equivalent knowledge and skills.
Accreditation
Evaluation of documentation and visit by NZQA and
industry.
Standard setting body (SSB)
NZ Motor Industry Training Organisation
Accreditation and Moderation Action Plan (AMAP) reference
0014
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Special notes
1
Legislation relevant to this unit standard includes but is not limited the to Health and
Safety in Employment Act 1992.
 New Zealand Qualifications Authority 2016
23512 version 1
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2
Information on quality concepts can be found in most management and supervisory
textbooks which can be sourced from a local book retailer, school or polytechnic
library, or the public library lending service; useful websites include but are not limited
to Amazon.com http://www.amazon.com; Capital Books
http://www.capitalbooks.co.nz; New Zealand Book Find http://www.nzbookfind.com;
public libraries http://www.libraries.co.nz; Fishpond Ltd http://www.fishpond.co.nz;
Whitcoulls http://www.whitcoulls.co.nz.
Elements and performance criteria
Element 1
Demonstrate knowledge of an overview of quality.
Performance criteria
1.1
Quality awareness is described in accordance with textbook instruction.
1.2
Quality management is described in accordance with textbook instruction.
Range
includes but is not limited to – inspection, quality control, quality
assurance, total quality management (TQM).
Element 2
Demonstrate knowledge of customer focus.
Performance criteria
2.1
External and internal customers are described in accordance with textbook
instruction.
2.2
The term ‘customer focus’ is described in accordance with textbook instruction.
2.3
The importance of customer research to an organisation is described in
accordance with textbook instruction.
Element 3
Demonstrate knowledge of establishing a quality circle in an organisation.
Performance criteria
3.1
Procedures for establishing a quality culture are described in accordance with
textbook instruction.
3.2
Quality management principles are described in accordance with textbook
instruction.
3.3
Procedures for establishing the state of the organisation are described in
accordance with textbook instruction.
 New Zealand Qualifications Authority 2016
23512 version 1
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3.4
Implementation of quality systems within an organisation is described in
accordance with textbook instruction.
Please note
Providers must be accredited by the Qualifications Authority, or an inter-institutional body
with delegated authority for quality assurance, before they can report credits from
assessment against unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by the Qualifications Authority before
they can register credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations
wishing to develop education and training programmes, such as minimum qualifications for
tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact the NZ Motor Industry Training Organisation jlane@mito.org.nz if you wish
to suggest changes to the content of this unit standard.
 New Zealand Qualifications Authority 2016
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