23512 version 1 Page 1 of 3 Demonstrate knowledge of quality concepts in the industrial textile fabrication industry Level 4 Credits 4 Purpose This theory-based unit standard is for people who work in the industrial textile fabrication industry. People credited with this unit standard are able to demonstrate knowledge of: an overview of quality; customer focus; and establishing a quality circle in an organisation. Subfield Industrial Textile Fabrication Domain Industrial Textile Fabrication Core Skills Status Registered Status date 26 March 2007 Date version published 26 March 2007 Planned review date 31 December 2011 Entry information Recommended: Unit 23507, Apply quality standards in the industrial textile fabrication industry, or demonstrate equivalent knowledge and skills. Accreditation Evaluation of documentation and visit by NZQA and industry. Standard setting body (SSB) NZ Motor Industry Training Organisation Accreditation and Moderation Action Plan (AMAP) reference 0014 This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do. Special notes 1 Legislation relevant to this unit standard includes but is not limited the to Health and Safety in Employment Act 1992. New Zealand Qualifications Authority 2016 23512 version 1 Page 2 of 3 2 Information on quality concepts can be found in most management and supervisory textbooks which can be sourced from a local book retailer, school or polytechnic library, or the public library lending service; useful websites include but are not limited to Amazon.com http://www.amazon.com; Capital Books http://www.capitalbooks.co.nz; New Zealand Book Find http://www.nzbookfind.com; public libraries http://www.libraries.co.nz; Fishpond Ltd http://www.fishpond.co.nz; Whitcoulls http://www.whitcoulls.co.nz. Elements and performance criteria Element 1 Demonstrate knowledge of an overview of quality. Performance criteria 1.1 Quality awareness is described in accordance with textbook instruction. 1.2 Quality management is described in accordance with textbook instruction. Range includes but is not limited to – inspection, quality control, quality assurance, total quality management (TQM). Element 2 Demonstrate knowledge of customer focus. Performance criteria 2.1 External and internal customers are described in accordance with textbook instruction. 2.2 The term ‘customer focus’ is described in accordance with textbook instruction. 2.3 The importance of customer research to an organisation is described in accordance with textbook instruction. Element 3 Demonstrate knowledge of establishing a quality circle in an organisation. Performance criteria 3.1 Procedures for establishing a quality culture are described in accordance with textbook instruction. 3.2 Quality management principles are described in accordance with textbook instruction. 3.3 Procedures for establishing the state of the organisation are described in accordance with textbook instruction. New Zealand Qualifications Authority 2016 23512 version 1 Page 3 of 3 3.4 Implementation of quality systems within an organisation is described in accordance with textbook instruction. Please note Providers must be accredited by the Qualifications Authority, or an inter-institutional body with delegated authority for quality assurance, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment. Industry Training Organisations must be accredited by the Qualifications Authority before they can register credits from assessment against unit standards. Accredited providers and Industry Training Organisations assessing against unit standards must engage with the moderation system that applies to those standards. Accreditation requirements and an outline of the moderation system that applies to this standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The AMAP also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements. Comments on this unit standard Please contact the NZ Motor Industry Training Organisation jlane@mito.org.nz if you wish to suggest changes to the content of this unit standard. New Zealand Qualifications Authority 2016