Fabia Alves 079 6490 1794 fabiacostaalves@gmail.com http://www.linkedin.com/in/fabiaalves Professional Profile I have over 5 years experience in marketing and communications related roles and in the last 2 years I have worked as a Social & Community Manager for busuu, a tech start-up. I am looking for a new challenge as a Social & Community Manager and to work within a team towards common goals. Languages: Portuguese (native), English (fluent), Spanish and French (basic knowledge). Key Competences Social Media; Community Manager; Content Manager; Project Management; Digital Marketing; Market Trends; Team Player; Flexible and Adaptable; Able to think on my own feet. Career Summary 2012 – August 2014 Community Manager at busuu – world’s largest online language learning community My time at busuu started as a Social Media & Marketing Coordinator in a temporary position, which then developed into a permanent role as a Community Manager. Responsible for creating and managing the content calendar for the busuu Social Channels (Facebook, Twitter, Google+) as well as defining content for the blog, newsletters and additionally writing briefs for copywriters. Always making sure there was a consistent tone of voice for the busuu brand across all channels. Implemented regular engagement projects such as photo competitions and quizzes on busuu's Facebook page as well as promotional campaigns across all social channels which were targeted in different languages so we could better reach our worldwide audience. For larger campaigns I also made use of Facebook ads. Other responsibilities included project and team management (managing freelance copywriters and coordinate asset sourcing and creation with the creative team). 2012 Digital Marketing Executive at MindStudio My challenge at MindStudio, a photography studio, was to rebrand the company's image. So I consolidated all clients and contacts into a single functional and searchable database in order to improve the CRM and overall Marketing strategy. Implemented a Digital Marketing strategy, which included the development of a monthly newsletter and marketing campaigns. Managed our Social Media channels (Facebook; YouTube; Meet-up Group & Pinterest). Other responsibilities included market analysis and market trends research and team management (responsible to manage interns). 2009-2011 Marketing Assistant (freelancer) Web content writer for several websites of Unysen Europe Ltd. Responsible for web content translation (Portuguese/English and English/Portuguese) of 18 websites worldwide for Sonae Sierra - a blue chip client in ActualSales (a multinational company focused in web marketing campaigns) Copywriting of all media materials for Airport Business Center in Lisbon Page 1 of 2 2009 Marketing and PR Intern at Red Onion Dance & Yoga Studios Following up my Leonardo Da Vinci Scholarship Grant I was offered an internship position at Red Onion Dance & Yoga Studios. It was at Red Onion that I had my first contact with Digital Marketing and where I learned some of the basics of what involved a digital strategy. I wrote content for "The first wedding dance" and "Kids" websites. Helped developing competitive commercial opportunities, and organised kids parties and private wedding dance classes. 2008 Client Services for C Venues at the Edinburgh Festival Fringe (voluntary work) Being passionate about theatre I had the chance to work at C Venues, the home of theatre and new work at the Edinburgh Festival Fringe. I was responsible for welcoming and registering guests. Liaise with the Administration, Marketing and Production departments as well as supporting the box office management. Additionally, I raised funds in order to offer all C Venues volunteers a big lunch as an appreciation for their hard work. 2008 Events Co-ordinator Assistant at Media Trust, (work experience) My first work experience in London was at Media Trust, the UK’s leading communications charity. Besides liaising with speakers and event attendees I also had the opportunity to organise free workshops where I was responsible to secure and book a suitable venue, co-ordinate caterers and facilitate the smooth running of the workshops. Education & Qualification 2006-2007 2000-2004 Course of Production and Marketing of Events BA in Media Communications and Journalism at ULHT Lisbon Awards Granted with Leonardo Da Vinci Scholarship by the ULHT University of Lisbon – 2007 Additional Information Experienced user of Mac software Available to travel Page 2 of 2