LEADERSHIP
ABHOW
LEADERSHIP COMPETENCY OUTCOMES
AND MODALITIES
OUTCOMES:
By the end of Leadership ABHOW, the students will have learned these transformational
leadership skills:
1. How to use Innovator’s DNA skills to create relevant new products and services –
session 3
2. How to apply the rule of six for suspension of assumptions and optimal decision
making – session 3
3. How to create a holding environment so adaptive work can take place – session 3
4. How to be emotionally intelligent – session 3
5. How to manage conflict for optimal results – session 2
6. How to lead through appreciative inquiry – sessions 2 & 3
7. How to welcome diverse points of view – session 1
8. How to formulate a vision for the future – session 1
9. How to engage in reflective practice – all sessions
10. How to craft and ask meaningful softball questions—all sessions
By the end of Leadership ABHOW, the students will have learned these dimensions of the
ABHOW Culture:
1.
2.
3.
4.
5.
6.
Understand the seven foundational documents—session 1
Understand the heritage and history of the organization—session 1
Understand governance—session 1
Understand strategic planning—session 3
Introduction to possibilities and opportunities related to IT—session 3
Understand ABHOW Advantage, Masterpiece Living, Resident Centered Care,
Commitment to Diversity—session 2
7. Understand social accountability/ethics and advocacy—session 4
8. Understand dementia (The Groves)—session 2
9. Understand building positive community relationships—session 2
10. Understand the multi-site organization—session 1
11. Understand quality measurements (CARF/CCAC, Quality First)—session 1
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By the end of Leadership ABHOW, the students will have learned these basic leadership
practices:
1.
2.
3.
4.
5.
How to actively contribute ideas
How to speak in a confident fashion
How to communicate in written form
How to travel
How to be professionally courteous:
 hospitality
 active listening
 no interrupting
 no side conversations
 dress appropriately
 no texting/checking e-mails
 appropriate body language and eye contact
 on-time arrival
 networking as a priority
6. How to facilitate conversation
By the end of Leadership ABHOW, the students will have preparation for appropriate
licensure or certification.
MODALITIES:
1. Learning sessions
2. Facilitated discussions
3. Dyad/Triad dialogue
4. Site visits
5. Mentoring/coaching sessions
6. Theory-based books and articles
7. Videos
8. Leaders in Residence experiences
9. Leadership panel discussions
10. Role playing
11. Formal presentations
12. Role modeling
13. Assessments
14. Leadership exercises
15. Mind mapping
16. Excursionary experiences
17. Guest faculty presentations
18. Networking with ABHOW leaders
19. Curriculum resources (manuals)
20. Industry training opportunities
(ASC, etc.)
Revised February 2012
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