Microsoft Dynamics Customer Solution Case Study MPS Aqua Marine Streamlines Processes and Increases Productivity by 80 Percent Overview Country or Region: India Industry: Animal husbandry Customer Profile MPS Aqua Marine Products, established on 1995, is a part of MPS Group of Companies. It is engaged in breeding livestock, animal husbandry, dairy farming and similar activities. It owes large dairy farm cross breeds animals there. Business Situation MPS Aqua Marine was using Tally, Microsoft Office Word and Microsoft office Excel to meet the daily reporting requirements. This was a time consuming process and often affecting decision making, operations and reporting. Solution Ontrack Systems Limited, a Microsoft Gold Certified Partner, implemented Microsoft Dynamics NAV 4.3 to enable proper tracking, planning and reporting. Benefits Increase operational efficiencies Improved tracking Better time management Increased business insight leads to better decision making Microsoft Dynamics NAV has helped us get information in real time that gives us a deeper understanding of our business and strategy. Our ability to take strategic business decisions at the right time and create more business opportunities for the organization.” Reshmi Sen, Chief Trade Co-ordinator, MPS Aqua Marine Products. MPS Aqua Marine Products Ltd. was established in 1995. It is a subsidiary of MPS Group of companies, an agro based and eco friendly enterprise. MPS Aqua Marine Products Ltd. is engaged in breeding livestock, dairy farming, pisciculture and has large expansion plans. With the help of Ontrack Systems Limited, a Microsoft® Gold Certified Partner, it deployed Microsoft Dynamics NAV 4.3 to streamline processes and operations; synchronize data; manage all assets and inventory; and standardize its requisition management system. “We identified all the key processes and failures in our system and implemented NAV based on those requirements.” Situation Reshmi Sen, Chief Trade Co-ordinator, MPS Aqua Marine Products. MPS Aqua Marine Products is one of the subsidiaries of MPS group of companies. It was started in the year 1995. It is engaged in breeding of pure livestock, animal husbandry, dairy farming, pisciculture, poultry rearing and production of livestock feed. In this division a dairy was set up and modern concepts of dairy management were implemented. It cross-breads different species of milk producing animals with excellent results. In 1994, MPS Group of Companies, an agro based and eco-friendly enterprise was established. Its aim was to turn to nature for infusing new-age state-of-the-art management skills into age-old practices and provide maximum befits to the maximum number of people. It is an ISO 9001:2000 company. MPS Aqua Marine has four divisions namely Fishery and Pisciculture Dairy division Livestock and animal husbandry Bio gas division The company is taking innovative steps such as production of biogas from the cattle wastes and production of livestock feed. It has huge expansion plans such as enhancement of cattle range, production of biogas resulting in savings in fuel cost; production of livestock feed on a commercial basis and other variety of milk products to be sold in the market. Prior to implementing Microsoft Dynamics NAV, MPS Aqua Marine was using a locally available financial package called Tally 7.2, Microsoft office Excel spread sheets and Microsoft Office Word to cater to its day to day operational requirements. There wasn’t any database application or any solution which can take case of the financial management, inventory or stocks. As the applications were not integrated, there was no proper tracking of data and information for a particular activity and at times repetitive work needed to be done. The existing Tally 7.2 was fulfilling the needs of financial accounting only to a limited extent and required extensive manual efforts and extra time. Since Excel worksheets and Microsoft Word were being used for data management and reporting by the accounts team members, many a times, documents were duplicated. Additionally, the company was unable to maintain its Fixed Asset, or generate relevant and timely sales reports. Tracking projects for expense management was poor; and there was a time lag in accounting of invoices. Furthermore, it was difficult to track various inventory related activities effectively in Tally. MPS is expanding and doing business with countries across the globe and there was no way to handle accounts and reports on foreign currencies with fluctuating exchange rates. Because of all the above irregularities, it urgently wanted to replace the existing legacy system with a new, single integrated business solution. It wanted to have stable and scalable software keeping in mind their growing business. The idea was to have a single integrated ERP solution which can take care of all the processes and convert MPS Aqua Marine Products to process oriented organization. Solution The company shopped around finally joined hands with Ontrack Systems to implement Microsoft Dynamics NAV. Ontrack systems, the Microsoft Gold Certified Partner, helped MPS Aqua Marine in selecting the suitable solution that would match its needs. Under Ontrack’s guidance and technical expertise, Dynamics NAV was implemented in MPS “Now that the data is centrally maintained and inter-company processes are automated, we save a lot of time. Business processes are much faster and more reliable.” Reshmi Sen, Chief Trade Co-ordinator, MPS Aqua Marine Products. Aqua Marine to enable proper tracking, better planning and improved reporting. secure business information and other proprietary customer information. The implementation of Microsoft Dynamics NAV will be completed within the decided time frame. Improved Tracking With the implementation of Dynamics NAV, all information of all aspects of business are stored in a central repository which can be accessed by all the departments and everybody can work from the same central location. As per the business process of MPS Group of companies, the implementation and customization of Dynamics Navision included deployment, testing, training and support. The modules included Financial Management Sales Management Purchase Management Inventory Management HR and Payroll The solution was customized and implemented at the head office at Lake Town, Kolkata and two other locations i.e. Park Street, Kolkata and Jhargram, West Bengal which are key branch locations for the organization. Dynamics NAV implementation powers division growth by empowering local managers with information, daily operations management and monitoring. Easy tracking of information is resulting in enhancing the productivity. “Now data is centrally maintained and inter-company processes are automated, we save a lot of time. Business processes are faster and more reliable”, says Reshmi Sen, Chief Trade Co-ordinator, MPS Aqua Marine Products. Better Time Management As all the time consuming manual procedures are eliminated. Employees are now available for performing other valuable official work to get higher value services. Duplication of work is completely abolished and users utilize their time in other essential works. The key customizations were: Order Fulfillment Process: It provides customers and sales staff timely and accurate information throughout the life cycle. Centralized Purchasing: The department has access to information that allows it to anticipate materials requirement across the organization. Manages each supplier relationships through accurate vendor, job and market information. Benefits Increase Operational Efficiencies Microsoft Dynamics NAV has helped MPS in presenting a more modern face to the marketplace. It has enabled the organization to reduce time taken to find and create management information. It has been able to utilize its resources more effectively, and Increased Business Insight Leads To Better Decision Making Management: gets all reports in time and on the basis of reports they can take proper decision in right time. This can provide better opportunities thereby enhancing productivity and efficiency. “Microsoft Dynamics NAV has helped us get information in real time that gives us a deeper understanding of our business and strategy. Our ability to take strategic business decisions at the right time and create more business opportunities for the organization,” comments Reshmi Sen, Chief Trade Co-ordinator, MPS Aqua Marine Products. Improved Inventory Management Inventory management will be more accurately controlled. It provides accurate and transparent inventory data to allow streamlining of the activities and various operations. Enable Easy and Smooth Working New document handling systems has enabled all the appropriate users to have access to needed documents by providing the ability to scan and track documents within a central system. Quotation and order data is passed electronically from one department to another to remove the inefficient use of human resources. Dynamics NAV itself is also easy to use and works seamlessly with Microsoft products. Since the working environment is familiar, it helps in lowering learning curves and trainings. Users can focus less on technology and more on their business goals. Efficient Fixed Asset Management Assets can be more efficiently managed post Dynamics NAV. It provides real-time overview of the company assets and help in saving time and money. Earlier, there was no requisition management system that standardized requisition form and proper authorization for purchases. The company had separate processes for different activities, but with Dynamics NAV the purchasing process has been integrated to avoid mismanagement, duplication and repetition. For More Information About Ontrack Limited Microsoft Dynamics For more information about Microsoft products and services, call the Microsoft Sales Information Center at (800) 4269400. In Canada, call the Microsoft Canada Information Centre at (877) 5682495. Customers who are deaf or hard-ofhearing can reach Microsoft text telephone (TTY/TDD) services at (800) 892-5234 in the United States or (905) 568-9641 in Canada. Outside the 50 United States and Canada, please contact your local Microsoft subsidiary. To access information using the World Wide Web, go to: www.microsoft.com Ontrack Systems Limited (OSL) is an ISO 9001:2000 certified, publicly-traded Global IT & IT Enabled Services company with a reputation for helping customers conceive, build, deploy and support world-class technology solutions. The company offers a wide array of software and networking expertise across industries. Ontrack has a skilled and experienced manpower of over 200 IT professionals across the globe involved in projects spanning vertical industries and related applications. Microsoft Dynamics is a line of integrated, adaptable business management solutions that enables you and your people to make business decisions with greater confidence. Microsoft Dynamics works like familiar Microsoft software such as Microsoft Office, which means less of a learning curve for your people, so they can get up and running quickly and focus on what’s most important. And because it is from Microsoft, it easily works with the systems that your company already has implemented. By automating and streamlining financial, customer relationship, and supply chain processes, Microsoft Dynamics brings together people, processes, and technologies, increasing the productivity and effectiveness of your business, and helping you drive business success. For more information about MPS Aqua Marine Products, call (91) (33) 2227 5355 or visit the Web site at: www.mpsaquamarine.com For more information about Microsoft Dynamics, go to: www.microsoft.com/dynamics For more information about Ontrack Systems India products and services, call (91) (33) 2357 2555 or visit the Web site at: www.ontrackindia.com Software and Services Partner Microsoft Dynamics − Microsoft Dynamics NAV Microsoft Server Product Portfolio − Microsoft SQL Server 2005 This case study is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY. Document published June 2008 Ontrack Systems Limited