Venture Course Details:
3 day Mapping Patient Pathways and Care Pathway Document Design
Course summary:
This new three-day course has been designed for those people wishing to gain the knowledge and skills to both
map patient pathways using live electronic capture, and to design decision scorecards and care pathway
documents that prompt patient-centred, locally agreed, evidence-based best practice at the front line and that
compare planned with actual activity, outcome and performance.
The first two days of the course cover all aspects of the development of the care pathway journey/ patient pathway
including preparation for, and design of, activity-based process mapping workshops and specific facilitation and
capture techniques. Practical workshop exercises develop the skills required to organize and facilitate effective
care pathway activity-based process mapping workshops, delivering tangible and measurable service improvement
and re-design. Training and workshops cover the skills required to use live electronic mapping to capture and share
process, outcome and performance. The course includes a complimentary single-user version of the Nimbus
Pathway process mapping and performance management software.
The third day of the course provides practical workshops to design local care pathway templates and content. The
day covers all aspects of the writing and laying out of content for care pathway documents. Practical workshops
develop the skills required to construct meaningful and effective care pathway content that will demonstrate the
consistent delivery of locally agreed evidence-based best practice at the frontline. By applying strict rules and
principles for the writing of care pathway document content coupled with well thought out layout within the unique
care pathway variance tracking mechanism, delegates will learn to develop high quality, effective care pathway
documents. Delegates will gather the skills to use the information captured in these documents to feed the many
national and local agendas and initiatives such as integrated governance, risk management, clinical coding and
other corporate performance reporting initiatives, as a bi-product of routine record keeping. This approach enables
organisations to move from fragmented corporate performance reporting conducted in silos, to integrated,
consistent, accurate and timely corporate performance management.
We strongly advise attending the one-day Care Pathway Foundation Course prior to this course. Courses can also
be provided in-house and tailored to meet your local needs.
Target audience:
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Care Pathway Facilitators and Project Managers
Healthcare professionals of all disciplines involved with care pathway developments within primary, secondary
and tertiary care, in the NHS, private and independent sectors; managers interested in the role and concept of
care pathways
All those involved with care pathway developments including social care, education and other professionals
Staff working in clinical audit, clinical effectiveness, clinical governance, service development and risk
management; IM&T staff involved with care pathway developments
Benefits to you and your organisation:
You will have:
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an understanding of the relationship between care pathway journeys/ patient pathways and care pathway
documents
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a knowledge of the principles of activity-based process mapping to develop the care pathway journey/ patient
pathway
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the care pathway mapping skills to provide transparency of activities, inputs/outputs, attachments, metrics,
scorecards, roles/ accountability and resources

the skills to organize and facilitate effective care pathway activity-based process mapping workshops

specific facilitation and live electronic capture techniques including gaining adoption and uptake
©Venture Training & Consulting. All rights reserved 2008
Contact: Email jenny@venturetc.com
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a knowledge of how to involve staff, patients, carers and advocates in the process of continuous improvements
in care and outcome
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an introduction to electronic process mapping of the care pathway journey and a complimentary single-user
version of the Nimbus Pathway process mapping and performance management software

an understanding of how to write good care pathway content that will achieve adoption and uptake and lead to
the recording of useful and consistent care pathway variance information

a knowledge of how care pathway documents support the legal and professional requirements of record
keeping

a knowledge of the rules and principles of writing care pathway document content

the skills required to construct meaningful and effective care pathway content that supports outcome-based
performance monitoring

a knowledge of how to underpin care pathways with evidence-based best practice

a clear grasp of how to design good care pathway layouts including the care pathway variance tracking
mechanism

a knowledge of how to map care pathway activities to the organisation’s key agendas and priorities

a knowledge of how to move the organisation from corporate performance monitoring conducted in functional
silos to integrated corporate performance management
Key features:

the relationship between care pathway journeys/ patient pathways and care pathway documents

a complimentary single-user version of the Nimbus Pathway process mapping and performance management
software

groundwork and preparing for care pathway activity-based process mapping workshops

involving staff, patients, carers and advocates, stakeholders

skills for live electronic process mapping and service re-design; specific facilitation and capture techniques

designing and attaching activities, inputs/outputs, attachments, metrics, scorecards, roles/ accountability and
resources

care pathway document selection and scoping
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the rules and principles of writing care pathway document content and practical skills for writing good care
pathway content

achieving care pathway adoption and uptake

embedding evidence-based best practice

designing care pathway layouts including the care pathway variance tracking mechanism
Reference Manual:
Mapping Patient Pathways and Care Pathway Document Design Training Resource Pack
Certificates:
Certificate of Attendance
Course Fee:
£599.25 (£510 + VAT)
Fees include tuition, training resource pack, instructional materials, refreshments and lunches. They do not include
travel, accommodation or subsistence outside course hours.
further information including venues & dates can be viewed on the website
http://www.venturetc.com/bookingform.asp
©Venture Training & Consulting. All rights reserved 2008
Contact: Email jenny@venturetc.com