Policies &
Procedures
FAMILY HANDBOOK
HEAD START
2014 - 2015
The purpose of this handbook is to provide families with information regarding the services,
policies, procedures and regulations of Head Start program.
Please keep this guide in a convenient, safe place so you can refer to it throughout the
program year. After reviewing this information, if you have any questions or concerns,
please speak with your child’s teacher, your Family Advocate, or the Site Manager.
The information contained in this handbook may be modified by changes in federal, state or
local regulations.
IMPORTANT INFORMATION & DATES
Your Child's
Teacher’s:_______________________________&_______________________________
Your Child's
Classroom Location: _________________RM#________/______________________
(Site & Room Number)
(Phone number)
Your Child's
Bus #____________& Driver: ____________________________________________
If you have questions …
Education Manager: Donna Minton 948-6981 Ext. 15
Education Site Manager @ CA-ELC: Christy Hampton 542-4101 Ext. 4116
@ Corydon Pike: Mary Haisten 948-6981 Ext. 22
Family Advocate Office: Carolyn Stewart 948-6981 Ext.24
Health/Nutrition: Tonia Vetter @ CA-ELC 542-6812 or Corydon Pike 948-6981 Ext. 18
Special Services: Linda Wuertz @ CA-ELC 542-4102 or Corydon Pike 948-6981
Transportation: Michelle Newton
ALL LOCATIONS 948-6981 Ext. 14
Site Locations:
CA-ELC
1111 Pearl Street
New Albany, IN 47150
Phone: 542-4101
Corydon Pike
1902 Corydon Pike
New Albany, IN 47150
Phone: 948-6981
FCCAA Governing Board is legally responsible for the Head Start program. For
information on how to contact the Board please call the Director at 948-6981.
Visit our website @ www.fcheadstart.com
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Floyd County Head Start Calendar 2014– 2015
Visit our website @ www.fcheadstart.com
Children will attend Monday-Thursday 9:00am-1:30pm
Wednesday, August 13
Monday, August 18
OPEN HOUSE @ CA-ELC ONLY
From 6:00pm-7:00pm
OPEN HOUSE @ Corydon Pike ONLY
From 6:00pm-7:00pm
Children’s 1st Day
Monday, September 1
Mon. & Tue., September 22 & 23
Wednesday, September 24
Labor Day, No School
School Pictures @ CA-ELC
School Pictures @ Corydon Pike
Thursday, August 14
October Head Start Awareness Month
Saturday, October 4
Harvest Homecoming Parade
October 6-17
Fall Break, No School
Sunday, November 2
Tuesday, November 4
Friday, November 7
Wed – Fri, November 26-28
Time Change (back 1 hour)
Election Day, No School
Parent Teacher Conferences
Fall Recess, No School
Dec. 22 – Jan. 2
Winter Break, No School
Monday, January 5
Monday, January 19
Children Return
MLK Birthday, No School
Or Snow Makeup Day
Monday, March 2
Sunday, March 8
Mar. 23 – 27
Mar. 30 – Apl. 3
Dr. Seuss Birthday Celebration
Time Change (forward 1 hour)
Spring Break, No School
Spring Break, No School
Or Snow Makeup Days
Wed-Fri, April 22 – 24
Pre-enrollment(for NEW children ONLY)
Friday, May 1
Friday, May 8
Tuesday, May 19
Wednesday, May 20
Possible Snow Makeup Day
Parent Teacher Conference
Children’s Last School Day
End of Year Celebration
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OUR MISSION STATEMENT;
Bringing staff, community, and families together to
promote education, wellness, and self-sufficiency.
Who We Are:
Head Start is a Federally funded program that provides free Pre-School
education to children between the ages of 3 and 5. If your child turns 3 by
August 1, and you meet the income guidelines your child can attend!
Because we are federally funded the families we serve must have a yearly
income that is below or meets the income guidelines set forth by the
Government.
Who We Serve:
We serve 3, 4, and 5 year old children who live in, or have a babysitter in
the New Albany Floyd County area. We welcome all children, including
those with Special Needs. We also offer Translation Services for children
and families who are learning English.
What We Do:
We have school Monday through Thursday from 9am to 1:30pm. During
these hours the children are involved in many aspects of learning including:
 Alphabet, Color, Number, and Shape
Knowledge
 Dental Education and Toothbrushing
 Early Literacy,Reading, and Writing Skills
 Gym and Playground Activities
 Music, Art, and Singing
 Nutritional Education
 Transportation available in most areas.
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Table of Contents
IMPORTATANT PHONE NUMBERS & DATES
2
HEAD START CALANDER
3
MISSION STATEMENT
4
TABLE OF CONTENTS
5
SECTION (1)
8
PARENT RIGHTS & RESPONSIBILITIES
Parent Rights
8
Parent Responsibilities
8
SECTION (2)
9
INFORMATION TO PARENTS—STATE LICENSING BUREAU
Paths to QUALITY
SECTION (3)
9
GENERAL POLICIES & PROCEDURES
10
Emergency Evacuation
10
Inclement Weather and Program Closings
10
Statement of Confidentiality
10
Release of Confidential Information
10
Parent Concerns
11
Positive Discipline and Guidance Policy for Children
Unacceptable Discipline Methods
12
12
Developmental and Social Emotional Screening
Brigance
12
12
Services for Children with Special Needs
14
Short- and Long-Term Exclusion
Prevention of Exclusion
Decision to Exclude for Behavior and Health Concerns
Approval for Exclusions
Schedule of Exclusion
14
15
15
16
16
Reporting Suspected Child Abuse and Neglect
Parent Communication
Definitions of Abuse & Neglect
16
17
17
SECTION (4)
CENTER & CLASSROOM OPERATIONS
18
Child Phase-In
18
Classroom
18
Field Trip
18
5
Allergies and Diet Restrictions
17
Meal Times
19
Outside Food
19
Non-Discrimination Statements/Declaraciones de No Discriminación
20
Holidays and Celebrations
21
Bathroom & Toileting
21
What to Send to School with Your Child
Appropriate Clothing
Child Safety: Jewelry
22
22
22
Outside Time
23
Safety Drills
23
SECTION (5)
ATTENDANCE, ARRIVAL & DEPARTURE
23
Attendance
23
Emergency Contact Information
23
Release of Child
24
Arrival & Departure
24
Bus Codes for Parents
24
School Bus Danger Zone
24
Late Pick-Up Policy
27
Child Release Contingency Procedures
28
SECTION (6)
HEALTH & SAFETY
28
Health Requirements
Requirements to Attend the Center
Notifying & Following Up with Families
Immunizations – Special Cases
28
28
29
29
Requirements for Preventive Care, Screenings and Immunizations
29
Immunizations for Pre-school
30
Illness Policy
Symptoms
Medical Exclusion List/Communicable Disease
Expectations for parents
30
30
31
33
Medication Policy
Obtaining Necessary Authorization
Medication Administration Files
Medication Procedures
33
33
34
34
Authorization for Emergency Medical or Dental Treatment
35
Emergency Procedure
35
Accident Procedure
35
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SECTION (7)
COMMUNITY RESOURCES
36
Abuse
36
Alcoholism/Drugs
36
Child Care
37
Counseling
37
Disabilities
39
Education
40
Emergency/Assistance
41
Employment
44
Health Services
44
Hispanic Services
45
Housing
45
Legal Services
46
Pregnancy
46
Recreation
47
Transportation
48
Youth Services
48
Medical Providers
49
Dental
50
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SECTION (1) Parent Rights & Responsibilities
Parent and family participation and involvement are essential to the success of the Head Start
program. We believe that parents and family members are their child’s first teachers and are
valuable contributors to our program. For this reason, we have very high expectations for
families.
Parent Rights
My rights as a parent or guardian in the program include:
1. To be recognized as my child’s primary educator.
2. To be treated with respect by the Head Start program.
3. To be welcomed in my child’s classroom. There is an open-door policy, and I may visit
the center at any time during its hours of operation (without advance notice).
4. To receive information and guidance from the Head Start program about my child’s
progress and development, including regular progress reports from my child’s teacher.
5. To participate in discussions about my child’s progress and setting goals for my child’s
learning and development.
6. To be supported as an advocate for my child. In the event that my child has a diagnosed
disability or has been referred for a concern; I will be involved by the local school district
in creating an Individualized Education Plan, and will be kept informed on my child’s
progress in meeting his/her goals.
7. To take part in decisions regarding my child’s center and the Head Start program. My
ideas and suggestions will be valued, and I will have opportunities to share them with
faculty and other parents. Opportunities include Parent Center Committee Meetings,
Policy Council meetings, and other workshops, trainings, and/or events.
8. To be informed about resources within the community related to education, health, social
services, employment, etc.
9. To review and ask for clarification on policies and procedures.
10. To submit any concerns regarding the center’s alleged violation of the licensing
requirements to the state Child Care Licensing office
11. To report any concerns about child abuse or neglect occurring at the center to the state
Child Care Licensing office
12. To file claims regarding any perceived violations of the Law Against Discrimination or
the Americans with Disabilities Act by contacting, the United States Department of
Justice (800-669-4000).
Parent Responsibilities
My responsibilities as a parent/guardian in the Head Start program includes:
1. Ensure my child attends the program consistently and on time to support his/her
development.
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2. Participate actively in the program and take advantage of the opportunities that the
program offers.
3. Work with teachers, faculty, and other families in a cooperative manner.
4. Be open to new ideas and experiences that can benefit me and my children.
5. Help make the Head Start program better by offering my opinions, constructive criticism,
and suggestions.
6. Ask questions of my child’s teacher, our Family Advocate, the Site Manager or other
members of the staff.
7. Reinforce what my child learns at the program by working with my child at home.
8. Ensure that my child is up-to-date on all required medical and dental needs.
9. Participate in the “phase-in” process to assist my child with transitioning into the school
year at his/her center. This process occurs with all “new” children and “center transfers”
throughout the program year.
10. Participate in two home visits each year with my child’s Teachers.
11. Participate in home visits with the Family Advocate assigned to my family on an as
needed basis.
12. Participate in two Parent/Teacher Conferences per year.
13. Ensure that my child has extra clothing at the center.
SECTION (2) Information to Parents—State Bureau of Licensing
Paths to QUALITY
Much like the many available rating services that help consumers locate higher quality goods and
services, Paths to QUALITY gives parent a quality seal of approval they can look for when
choosing care their children.



It provides a tool they can use to locate Paths to QUALITY providers
It provides an assurance that they are finding quality care for their children
It provides a simple system to identify the level of care a provider offers, from basic
health and safety needs of Level One to national accreditation of Level Four
All Paths to QUALITY child care providers will receive a yearly visit to determine which of the
four quality levels they offer children. Use the checklist on this web site to help you determine
what level care you want for your child…or what level you think your current provider is
offering. Floyd County Head Start is currently a LEVEL 3.
The standards for Paths to QUALITY are consistent but tailored for family child care homes
and for licensed centers and unlicensed registered ministries. Paths to QUALITY is a system
where each level builds on the foundation of the previous one, resulting in significant quality
improvements at each stage and resulting in national accreditation at the highest level. The four
levels address:
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LEVEL 1 – Health and Safety needs of children met
LEVEL 2 – Environment supports children’s learning
LEVEL 3 – Planned curriculum guides child development and school readiness
LEVEL 4 – National accreditation (the highest indicator of quality) is achieved
SECTION (3) General Policies & Procedures
The following policies apply to families enrolled in the Center-Based Program.
Emergency Evacuations
In the event of an emergency that requires an evacuation of your child’s location, please review
the following. Corydon Pike site: will evacuate to the Children’s Early Learning Center at
1111 Pearl Street. Children’s Early Learning Center: will evacuate to the Corydon Pike site
1902 Corydon Pike.
Inclement Weather and Program Closings
Decisions regarding center delayed openings or closures (early dismissals) will be made by the
Director, based on the situation. Families need to ensure that the centers have all updated
information.
In addition families can listen to the following news media:
 WAVE 3
 WHAS 11
 WKLY 32
 WDRB 41
While we will make our best effort to provide as many hours of service as possible, the safety of
children and faculty is our top priority.
Statement of Confidentiality
All files and information recorded in Head Start regarding children and families in the program
are kept strictly confidential. Staff members are the only people who have access to these files,
including Family Advocates, Classroom Teachers, and other staff and consultants as needed (e.g.
in the case of a specific health concern). Access to files is on a “Need to Know Basis”; only staff
members that are involved with your child/family will have access to the records.
Release of Confidential Information
Our program will not release information from a child’s record or file without the consent of a
parent/guardian. If the program receives a request for information on your child and/or our
program would like to obtain information from an outside entity we will request that the
parent/guardian sign a consent form that includes what kind of information we would like to
release/receive and to/from whom. Parents/guardians have the right not to sign this release
consent form.
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All Head Start centers/programs are licensed by or follow the appropriate Indiana Child Care
Licensing office; therefore all child/family information is available to them without parental
consent and prior notification.
Parent Concerns
Head Start deeply values feedback from parents/guardians. The following is a process that we
encourage parents/guardians to follow to ensure that concerns are heard and adequately
addressed. Attention to confidentiality of all parties involved will be met throughout the steps of
the following procedure, and the resolutions for grievances will be reached within a reasonable
time frame.
1. Meet with appropriate staff person.
The first step in the process for
parents/guardians is to meet with the appropriate staff person with whom there is an
issue. For instance, if parents have a concern about something occurring within the
classroom, they are encouraged first to meet with the classroom teacher.
2. Meet with appropriate manager. If meeting with the appropriate staff person does not
yield a mutually agreeable outcome – or if it is uncomfortable to speak directly to the
relevant staff person – you are encouraged to meet with the appropriate manager, such as
your child’s Site Manager. We encourage parents/ guardians to be straightforward in
discussing the issue with the Site Manager and to set a date for a follow up check-in. The
Site Manager should share this information with the appropriate Manager.
3. Capture complaint in writing, share with Director. After meeting with the manager, if
a satisfactory outcome is not reached, the complaint should be captured in writing and
delivered to the Director. At this point in the process, the Director will follow up directly
with the parent/ guardian and drive toward resolution. All such complaints in writing
will be shared with the Policy Council and documentation maintained by the Director.
4. Share concern with Policy Council, Board. Finally, if working with the Director to
address the complaint is not effective, the issue will be formally presented at the next
meetings of the Policy Council and the Board of Directors. Special meetings of both
governing bodies can also be called expressly for this purpose. Both bodies will discuss
the issue and work to come to resolution.
5. Collaboration between Policy Council, Board. The Chair of the Board and the Chair
of the Policy Council will both sign off on the resolution to the complaint, and this
resolution will be documented in writing.
6. Communication back with the Parent/Guardians (originator). The Director will
communicate the resolution, follow-up, and/or outcome with the parent who originated
the complaint. This can be done either in writing or in person.
7. Communication back with Staff. The Director will communicate the resolution, follow
up, and/or outcome with the appropriate staff. This should be done in writing and in
person.
Documentation: Whenever this procedure is implemented, each step will be
documented clearly and thoroughly, for example through Policy Council minutes.
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Positive Discipline and Guidance Policy for Children
The Head Start program uses an approach to discipline and guidance that emphasizes respect for
each child; developmentally appropriate expectations of children’s behavior; and the use of
positive discipline and guidance strategies.
Our staff members strive to create a relaxed, positive environment that enables children to
explore and experiment while remaining safe and feeling well-supported. Through positive
guidance strategies and modeling social skills, staff helps children learn pro-social behaviors, build
confidence and self-esteem, and develop greater respect for others’ rights and feelings, as well as
a sense that they are themselves respected.
Discipline concerns are handled by staff in a way that encourages children to solve problems and
develop a sense of inner self-control. Children are given authentic choices and the opportunity
to be an active part of decision-making in their environment, thus fostering a sense of personal
responsibility. Staff helps children to understand the reasons for rules and limits and to feel good
about the choices they make.
Our staff will use a variety of strategies for positive discipline and guidance in the classroom,
including the following:

Plan ahead in order to anticipate problems.

Limit expectations to what is realistic for the developmental level of each child (and make
these expectations clear to children). E.g. understand that young children are not ready
to share yet; model and encourage sharing, but do not insist on it.

Create a “yes” environment: rather than telling children what they cannot do, give them
choices of the things they can do.

Talk about children’s positive behavior: “Thank you for giving the truck to Daniel when
you were finished with it.”

Set a few simple, clear rules, focused around health and well being, safety, respect for
property, and respect for others.

State rules positively rather than negatively: “Please walk” instead of “Don’t run.”

Offer reasons for rules: “I know you really want to paint, but it is not safe to run inside
the classroom. I don’t want you to slip and fall. Please use your walking feet when you
are inside.”

Model behaviors that we wish children to use, e.g. always being courteous and attentive.

Give children clear, simple directions and positive reminders.

Pay close attention to children in order to prevent and/or intervene in challenging
behaviors. (Especially important with children who are likely to escalate, hit or bite.)

Redirect children from unacceptable to acceptable behavior: “I am going to help you stop
kicking. We’ll find something else for you to do.”
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
Share our own feelings about certain behaviors: “I get worried when you climb on the
bookshelf.”

Help children deal with frustration and anger through words or pretend play.

Focus on the child’s behavior, not on the child’s value as a person.

Help children understand the consequences of their actions, and use problem-solving
skills to develop solutions.

Encourage children’s growing sense of independence.

Acknowledge when children show self-control.

Help children refrain from dwelling on mistakes, so they can learn to move on.

Some of the above strategies adapted from the Creative Curriculum® (Teaching
Strategies, Inc.).
Time away from an activity can allow a child the chance to cool off and regain control; however,
this strategy is used only rarely, for very objectionable, out-of-control or repeated antisocial
behavior.
Unacceptable Discipline Methods:
The following methods are prohibited by staff at all times, under any circumstances:

Corporal punishment, including hitting, spanking, swatting, beating, shaking, pinching,
squeezing and other measures intended to induce physical pain or fear

Threatened or actual withdrawal of food, rest, or use of the bathroom

Use of food as reward

Abusive or profane language

Any form of public or private humiliation, including threats of physical punishment or
emotional abuse, including shaming, humiliating, rejecting, terrorizing, or isolating a child

Punishment for soiling, wetting, or not using the toilet

Bribes, false threats or false choices

Retaliating or doing to the child what s/he did to someone else

Labeling a child as “bad” or otherwise implying that s/he is a problem, rather than the
behavior
We will also refrain from discussing a child’s challenging behavior in front of the child whenever
possible, and will never do so in front of other children or families.
Use of any inappropriate child discipline methods by faculty or volunteers will be grounds for
immediate disciplinary action.
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If you would like additional information about using positive discipline and guidance
strategies in the home, please speak to your child’s teacher. The Site Manager and the Special
Services Manager can also provide additional resources in this important area.
Developmental and Social Emotional Screenings
Head Start strives to meet the individual needs of all children in the program. To determine each
child’ needs the program conducts screenings within the first 45 days of school to assess
children’s developmental, behavioral, and language development. We utilize the Brigance
screening tool.
* Brigance Head Start Screen: Each child will be administered the Brigance within 45 days of
entering Head Start. The Brigance measures several areas of development, such as language and
fine/gross motor skills, as well as, social and self-help skills. This screening will be administered
during the school day by your child’s teacher. The Brigance will be administered in your child’s
primary language through a short series of game-like activities using blocks, picture cards, and
drawing. The results will be shared with every parent/guardian during the first parent teacher
conference and a discussion of whether further intervention and support is recommended.
Services for Children with Special Needs
Under Public Law 99-457, local schools are required to provide special education services to
children ages 3, 4, and 5 with a disability. If children in Head Start have certain disabilities which
call for more specialized attention, Head Start works with the families and the New Albany Floyd
County School System to assure that each child receives the special service he/she needs. Head
Start makes 10% of its enrollment slots available to children with disabilities.
All children entering Head Start receive screenings (i.e., developmental, speech, vision, and
hearing) which help us identify any concern for more in-depth evaluations. Screening results will
be discussed with parents and if we feel additional testing is warranted and parents agree a
referral will be made to the Pre-school Special Education Coordinator at New Albany Floyd
County Schools.
Short- and Long-Term Exclusion
Head Start will not exclude a child from program participation unless that child demonstrates an
inability to benefit from the services offered by the program, and/or the child presents a health
and safety concern. If such occurs, we will work with the child, family, and community mental
health professionals if necessary, to provide alternative services.
In addition, we will never exclude any enrolled child from program participation for a long-term
period on the basis of health care, mental health, and/or disabilities needs alone, provided that
we can accommodate those needs (i.e. through reasonable modifications or auxiliary aids)
without either fundamentally altering the program or posing a significant health or safety risk to
the child or to anyone in contact with him/her.
A child’s enrollment in the program may also be terminated because of continual or extreme
violation of the parent responsibilities listed in this Parent Handbook.
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Prevention of Exclusion
1. Child’s disruptive behavior will be documented and maintained in confidence.
2. Parent/guardian will be notified verbally, and may also be given written copies of the
incident reports for challenging behaviors that might lead to exclusion.
3. Parent/guardian will be given literature or other resources regarding methods of
improving behavior
4. Staff will use a variety of strategies to support child in improving behavior, with the goal
of making exclusion unnecessary:
-
Try to redirect child from negative behavior.
Reassess classroom environment, supervision, and appropriateness of activities.
Always use positive methods and language while disciplining children.
Praise appropriate behaviors.
Consistently apply consequences for rules.
Give verbal reminders.
5. The Education Manager, classroom staff, parent/guardian, and possibly other support
within our program will have a conference to discuss how to promote positive behaviors.
Prior to any decision to exclude a child from the Head Start program, the child’s teacher
will hold a meeting with the child’s parent(s) to discuss the issue(s) and obtain permission
to have the Special Services Manager further assess the child/issue. Family Advocate and
the Site Manager will be made aware of process and involved as needed. Designated staff,
such as teachers and the mental health professional will be responsible for executing an
“Action Plan” (implementing positive discipline methods, evaluating outcomes, making
modifications, and communicating with parents.)
Decision to Exclude for Behavior and Health Concerns
The procedure below meets our state Child Care Licensing office requirement for an “expulsion”
policy.
Child actions that may require exclusion due to behavior concerns include the following:
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Failure of child to adjust after a reasonable amount of time and multiple attempts using different
strategies.
Uncontrollable tantrums/angry outbursts.
Ongoing physical or verbal abuse to staff or other children.
Parental actions that may require exclusion of the child for behavior and health concerns
include the following:
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Failure to complete required forms or health information including the child’s immunization
records.
Failure to cooperate with areas of Action Plan
Violations of the attendance policy.
Physical or verbal abuse to staff.
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Approval for Exclusions
1. The Health Manager and/or the Special Services Manager will be the primary decisionmaker on all issues related to short-term exclusion as well as long-term medical, mental
health and/or disabilities accommodation, conferring with the Site Manager and other
leadership team members as needed.
2. The Health Manager and/or the Special Service Manager will also provide all staff with
appropriate training and support to enable them to understand and implement this policy.
3. The Director will be the primary decision-maker on all issues related to long-term
exclusion of children with behavior concerns.
Schedule of Exclusion
If the above or other remedial actions above have not been successful, the child’s
parent/guardian will be advised verbally and in writing about the child’s or parent’s /guardian’s
behavior warranting exclusion. In this instance, we will consider alternative means of serving this
child and family such as through the Home Based program, or a shortened day option. During
this exclusion period, the Head Start staff will work with special education and mental health
service providers and in partnership with the family, to identify behavioral supports that could
allow the child to re-enter and participate successfully in center-based option.
1. The parent/guardian will be informed regarding the length of the exclusion period. If a
child is excluded from the program, parents/guardians will be given transition assistance
that will include receiving a maximum of two weeks notice so other childcare options can
be made.
2. The parent/guardian will be informed about the expected changes required by the child
or parent in order for the child to return to the center.
3. Failure of the child/parent to satisfy the terms of the plan may result in permanent
exclusion from the center.
4. Only in special circumstances, when the Special Services Manager recommends that the
child receive services from a more intensive program than Head Start, will the child be
transitioned out of the program and removed from the class list.
A child WILL NOT be excluded from the program without receiving adequate support from
Head Start program, including transition assistance (see # 1 above), or if the child’s
parent/guardian:

Made a complaint to the Office of Licensing regarding the center’s alleged violation of
the licensing requirements.

Reported abuse or neglect occurring at the center.

Questioned the center regarding policies and procedures.
Reporting Suspected Child Abuse and Neglect
Our staff is responsible for the health and welfare of all children participating in the program,
and as such are mandatory reporters of any suspected child abuse or neglect.
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If necessary Head Start staff will provide the following information to the appropriate state Child
Protective Services (CPS) office on the child:
-
Child’s name and birth date
Home address
Parent’s full name and telephone number
Time of incident
Where it took place
Any other relevant detail
* If an allegation of child abuse and/or neglect is substantiated against any Head
Start staff member, his/her employment will immediately be terminated.
Parent Communication
The decision to notify parents that a report was made to CPS will be determined on a case by
case basis If, after an investigation, a determination is made that corrective action is necessary to
protect the child, Head Start will carry out the Division's recommendation for corrective action.
In addition, staff shall advise parents of any unusual incident that occurred at the center and that
might indicate possible abuse and/or neglect involving the child, such as unusual sexual activity;
violent or destructive behavior; withdrawal or passivity; or significant changes in the child's
personality, behavior or habits. Such notification shall be made on the same day on which the
incident occurred, and documentation of the incident and of parent notification kept on file.
Definitions of Abuse & Neglect
Child abuse (including sexual abuse) and neglect are specifically defined by applicable state law.
Our state law defines abuse and neglect as follows:
1. PHYSICAL ABUSE. Abused child means a child under the age of 18 years whose parent,
guardian, or other person having his custody and control:
-
-
-
Inflicts or allows to be inflicted upon such child physical injury by other than accidental
means that causes or creates a substantial risk of death, serious or protracted
disfigurement, impairment of physical or emotional health, or of the function of any
bodily organ
Creates or allows to be created a substantial or ongoing risk of physical injury to such
child by other than accidental means that would be likely to cause death or serious or
protracted disfigurement, or loss or impairment of the function of any bodily organ
Unreasonably inflicts or allows to be inflicted harm, or substantial risk thereof, including
the infliction of excessive corporal punishment or using excessive physical restraint under
circumstances that do not indicate that the child’s behavior is harmful to himself, others,
or property
2. NEGLECT. Neglected child means a child under the age of 18 years whose physical,
mental, or emotional condition has been impaired or is in imminent danger of becoming
impaired as the result of the failure of his parent or guardian, or such other person having
his custody and control, to exercise a minimum degree of care in supplying the child with
adequate food, clothing, shelter, education, medical, or surgical care though financially
able to do so or though offered financial or other reasonable means to do so.
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3. SEXUAL ABUSE. Sexually abused child means a child under the age of 18 years whose
parent, guardian, or other person having his custody and control commits or allows to be
committed an act of sexual abuse against the child.
4. ABANDONMENT. Abandoned child means a child under the age of 18 years who has
been willfully abandoned by his parent or guardian.
SECTION (4) Center & Classroom Operations
The following policies apply to families enrolled in the Center-based Program only.
Child Phase-In
Phase-In is an individualized plan based on child and family needs. Parents/guardians of newly
enrolled children must plan to complete one day of Phase-In. The Phase-in Procedure includes
the following steps:
1. The first day the parent(s)/guardian(s) will be encouraged to attend with their child to
visit the center. The purpose of this visit is to introduce your child to their new
environment and their teachers prior to their start date so that s/he has had the
opportunity to visit his/her classroom with a person that they know and trust.
2. The second day the child may stay for the entire day, based upon the agreement of the
parent and teacher that the child has made a good adjustment to the new environment.
3. During the first week the child is at the center parents/guardians are “on call” if the
Teacher or Family Advocate needs to talk to them about any problems or concerns.
Faculty will ask for a schedule of where they may reach the parents during this time.
The individual participating in Phase-In with the child could be someone other than the
parents—for example, a grandmother, aunt or older brother—providing that the person is at
least 18 years of age and is someone the child is attached to and comfortable with.
Classrooms
Our classrooms are set up in learning centers to provide a balanced daily program of child
initiated and adult directed activities, including individual and small group activities. We utilize
the Creative Curriculum for Pre-school and Teaching Strategies Gold Assessment to monitor
children’s individual progress. Families will be invited to access their child’s assessment data via
the web. Each parent or guardian will receive and invitation via Team Central Tab on Teaching
Strategies Gold Assessment web site. Parents will also receive reminders and updates about their
child’s classroom. Education staff are required to complete two (2) Home visits and two
(2)Parent Teacher Conferences per program year.
Field Trips
Teachers are required to plan educational field trips to help with children’s language, social, and
cultural development. A signed permission form is required for each field trip and can only be
signed by the parent or guardian. Head Start will pay for children enrolled in the program.
Parents are welcome to attend and must pay for each adult. Children who do not have a written
permission form will not be able to go on their field trip.
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Allergies and Diet Restrictions
Parents/guardians must notify the center in writing of any allergies or other medical conditions at
enrollment, or as the parent becomes aware of them. Any special diet requiring food
substitutions at the center must be documented in writing by the child’s doctor or parent. The
Health Manager is available to work with the parent of any child who has special dietary
requirements. We strive to ensure that all children in the program are well nourished. Special
forms are required to provide a diet modification.
Meal Times
Modified family style meal service is used in the Head Start program. Children will serve one
menu item from a bowl, platter, basket, and/or pitcher provided. The children are encouraged to
taste all foods, but they are never forced to eat anything they do not want. One goal of the
program is to introduce the children to a wide variety of foods.
Teachers and guests in the classroom will serve themselves in the same manner. Teachers will sit
with the children during meal times, model appropriate eating behavior, and initiate
conversations, similar to a home setting. Teachers will also use this time for learning so that
nutrition education is incorporated into the routine of meals.
The menus for the program are designed by a Nutritionist. She insures that the meals are
nutritious, attractive and tasty at the same time providing 1/3 of the Recommended Daily
Allowance for nutrients for pre-schoolers. The menus follow the guidelines for CACFP (Child
and Adult Food Program) and are generally as follows:
Breakfast (3 menu items)
6 oz. 1% Milk
½ cup fruit or fruit juice
1/3 cup cereal, 1 pancake,
small bagel, or Muffin
Lunch (5 menu items)
6 oz. 1% Milk
1.5 oz. meat, cheese or eggs
¼ cup rice or pasta, or
½ slice bread
¼ cup vegetables
¼ cup fruit
Necessary adaptations will be made for any children with special needs. If a child arrives late to
the center, they will be offered a nutritious breakfast or snack if it is within 30 minutes of
scheduled lunch time. Parents and other family members are encouraged to volunteer in the
classroom and participate in meal times!
Outside Food
According to our state Child Care Licensing office, all food consumed by children under the
supervision of the childcare center must be provided by the center.
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Non-Discrimination Statements
All publications and handouts mentioning USDA Child Nutrition Programs must
contain the following full nondiscrimination statement:
In accordance with Federal Law and U.S. Department of Agriculture policy, this institution is
prohibited from discriminating on the basis of race, color, national origin, sex, age, or disability.
To file a complaint of discrimination, write USDA, Director, Office of Adjudication, 1400
Independence Avenue, SW, Washington, D.C. 20250-9410 or call (866) 632-9992 (Voice).
Individuals who are hearing impaired or have speech disabilities may contact USDA through the
Federal Relay Service at (800) 877-8339; or (800) 845-6136 (Spanish). USDA is an equal
opportunity provider and employer.
It is the policy of the Indiana Department of Education not to discriminate on the basis of race,
color, religion, sex, national origin, age, or disability, in its programs, activities, or employment
policies as required by the Indiana Civil Rights Law (I.C. 22-9-1), Title VI and VII (Civil Rights
Act of 1964), the Equal Pay of 1973, Title IX (Educational Amendments), Section 504
(Rehabilitation Act of 1973), and the Americans with Disabilities Act (42 USCS § 12101, et seq.).
Inquiries regarding compliance by the Indiana Department of Education with Title IX and other
civil rights laws may be directed to the Title IX Coordinator, Indiana Department of Education,
Room 229, State House, Indianapolis, IN 46204-2798, or by telephone to (317) 232-6610 or the
Director of the Office for Civil Rights, U.S. Department of Education, 111 North Canal Street,
Suite 1053, Chicago, IL, 60606-7204 (312) 886-8434 – Glenda Ritz, Indiana Superintendent of
Public Instruction. “The USDA is an equal opportunity provider and employer.”
Non-Discrimination Statements/Declaraciones de No Discriminación
All publications and handouts mentioning USDA Child Nutrition Programs must contain
the following full nondiscrimination statement:
Todas las publicaciones y documentos que citan USDA Programas de Nutrición Infantil
debe contener la siguiente declaración completa de la no discriminación:
In accordance with Federal Law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis
of race, color, national origin, sex, age, or disability.
De acuerdo con la ley federal y las políticas del Departamento de Agricultura de los EE.UU. (USDA, sigla en inglés), se le prohibe a esta
institución que discrimine por razón de raza, color, origen, sexo, edad, o discapacidad.
To file a complaint of discrimination, write USDA, Director, Office of Adjudication, 1400 Independence Avenue, SW, Washington, D.C.
20250-9410 or call (866) 632-9992 (Voice). Individuals who are hearing impaired or have speech disabilities may contact USDA through
the Federal Relay Service at (800) 877-8339; or (800) 845-6136 (Spanish). USDA is an equal opportunity provider and employer.
Para presentar una queja sobre discriminación, escriba a USDA, Director, Office of Adjudication, 1400 Independence Avenue, SW,
Washington, D.C. 20250-9410, o llame gratis al (866) 632-9992 (voz). Personas con discapacidad auditiva o del habla pueden contactar
con USDA por medio del Servicio Federal de Relevo (Federal Relay Service) al (800) 845-6136 (español) o (800) 877-8339 (inglés).
USDA es un proveedor y empleador que ofrece oportunidad igual para todos.
It is the policy of the Indiana Department of Education not to discriminate on the basis of race, color, religion, sex, national origin, age, or
disability, in its programs, activities, or employment policies as required by the Indiana Civil Rights Law (I.C. 22-9-1), Title VI and VII
(Civil Rights Act of 1964), the Equal Pay of 1973, Title IX (Educational Amendments), Section 504 (Rehabilitation Act of 1973), and the
Americans with Disabilities Act (42 USCS § 12101, et seq.).
Es la política del Departamento de Educación de Indiana no discriminar por motivos de raza, color, religión, sexo, origen nacional, edad o
discapacidad, en sus programas, actividades o políticas de empleo tal como exige la Ley de Derechos Civiles de Indiana (IC 22-9-1),
Título VI y VII (Civil Rights Act of 1964), la Equal Pay Act de 1973, Título IX (Educational Amendments), Sección 504 (Ley de
Rehabilitación de 1973), y el Americans with Disabilities Act (42 USCS § 12101, et.seq.).
Inquiries regarding compliance by the Indiana Department of Education with Title IX and other civil rights laws may be directed to the
Title IX Coordinator, Indiana Department of Education, Room 229, State House, Indianapolis, IN 46204-2798, or by telephone to (317)
232-6610 or the Director of the Office for Civil Rights, U.S. Department of Education, 111 North Canal Street, Suite 1053, Chicago, IL,
60606-7204 (312) 886-8434 – Glenda Ritz, Indiana Superintendent of Public Instruction.
Preguntas referentes al cumplimiento con el Título IX y otras leyes de derechos civiles por el Departamento de Educación de
Indiana, pueden ser dirigidas al Director de Recursos Humanos, Departamento de Educación de Indiana, 151 West Ohio Street,
Indianápolis, IN 46204, o al teléfono 317-232-6610, o el Director de la Oficina de Derechos Civiles, EE.UU. Departamento de Educación
de los EE.UU, 111 North Canal Street, Suite 1053, Chicago, IL 60606-7204
-Dr. Tony Bennett, Superintendente Estatal de Instrucción Pública
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Holidays and Celebrations
The Head Start program is interested in facilitating meaningful experiences for children;
therefore, we do not emphasize specific holiday celebrations or themed activities. Children will
be encouraged to share meaningful experiences from their own family traditions with the class.
Conversations about the diversity of cultures will be encouraged, and will be included as part of
our inclusive curriculum and program.
Children's birthdays are acknowledged in various ways in our classrooms. We want all children to
feel special when celebrating birthdays, and therefore do not allow parents/guardians to bring
goody bags or gifts for the children in the class or center since this can cause an added hardship
on families. We prefer to keep the celebration simple, but special for your child. Parents/
guardians are welcome to celebrate by doing a special activity with the children in honor of their
child's birthday.
In keeping with our Nutrition Policy, we do not allow families to bring any food or
treats into the center to celebrate birthdays.
“End of the Year Celebration”: Preschool graduation events with caps and gowns and related
activities have strong significance in many communities. However, these kinds of events can be
stressful for children, and can result in expensive costs for families and hours of practice and
preparation for children and teachers. Children and families will experience these types of events
when children are older and better able to understand and appreciate them. Developmentally
appropriate End of Year Celebrations will be organized each year to celebrate children’s growth
and development.
Bathroom & Toileting
As a component of our comprehensive early childhood program for children, we work with
children who are still in the process of becoming toilet-trained. Classroom Teachers will be
available to assist your child in the Head Start program and will support your child in learning to
use the toilet.

Classroom staff will respond promptly when a child requests assistance using the toilet.

Classroom staff will not show disapproval or punish children for any accidents. Children
who have toileting accidents are NEVER degraded by harsh words or appearances of disgust. A
conference between the Teacher(s) and the parent(s) will serve to establish common goals and methods for
toilet-training.

A child’s clothing will be changed immediately following a toileting accident. Soiled
clothing is placed in a sealed, labeled, moisture-proof bag and sent home with the child,
so that a fresh change of clothes can be sent back to the center.
Faculty members are required to wash their hands with soap and water after each toileting, and to
assist children with hand-washing, using soap and water.
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The following procedures are implemented in the center-based program to ensure sanitary
conditions.
1. Gloves are used whenever staff needs to assist children in the bathroom following
universal precautions procedures.
2. Faculty members always respect a child’s privacy.
3. If an accident occurs, faculty and parents will not humiliate the child.
4. If a child lacks the necessary self-help skills in the bathroom, the faculty will inform
parents.
5. Staff encourages the child to be independent and allow the child to become selfsufficient.
6. Bathrooms are cleaned and disinfected properly after any accident, and regularly on a
daily basis.
What to Send to School with Your Child
Appropriate Clothing
In our Head Start program, children are involved in active play every day – both inside and
outside. It is important that children come to school dressed appropriately. This includes:

Comfortable clothing, which is easy to put on and take off (for easier toileting)

Comfortable shoes, preferably sneakers. Backless (flip-flops) shoes are not permitted.

Please send your child to school with clothing appropriate for the weather/season:
Jacket when needed

Coat, mittens, hat in winter
Children must have at least one complete change of clothing at all times in case of
messy play or a bathroom accident. This includes:

Pants

Underwear

Socks
All extra clothing must be labeled with the child’s name or initials with a permanent marker.
Please ensure that you send in a new set of extra clothing the next day when extra clothing has
been used.
Child Safety: Jewelry
We ask that you do not send your child to school wearing jewelry—including rings and necklaces
as these items can get caught in equipment when children play, increasing the risk of injury.
Thank you for your understanding.
The center is not responsible for loss or damage of clothes and/or jewelry.
If you need assistance with clothing resources, please contact your Family Advocate.
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Outside Time
Your child will participate in outdoor activities daily, as the weather permits. We follow the
Indiana Child Care Licensing regulations concerning outdoor play. When inclement weather
occurs, teachers have alternate activities on their weekly lesson plans. Our program policy is that
if your child is well enough to attend school, they are well enough to go outside in a safe and
supervised environment.
Safety Drills
As required by the Federal Performance Standards and state Child Care Licensing, the centers
will hold monthly fire drills and post evacuation plans in all classrooms. During the fire drills,
staff will lead children to a safe area outside of the building. Please do not be alarmed if a fire
drill occurs while you are in the school building, simply follow the direction of the staff. Tornado
and Intruder drills are also conducted at different intervals throughout the school year.
SECTION (5) Attendance, Arrival & Departure
The following policies apply to families enrolled in the Program.
Attendance
Parents need to ensure that their child attend and arrive to the center every day on time. Children
who attend our program daily and on time experience better outcomes than those children who
attend only occasionally. Family Advocates monitor attendance everyday via the attendance sheet.
Please contact the center as early as possible if your child will be absent or late that day. If a
child’s attendance is erratic or there are three (3) unexcused absences, the Family Advocate will
meet with the parent/guardian to discuss and if applicable a Family Support Plan will be put in
place to address the issue. If after a period of time there is no improvement it may be
determined that the current program option does not meets the needs of the family. If your child
is riding a bus make sure you and child are ready when the school bus arrives.
In addition, each center/program maintains a waiting list of children and families who would like
to participate in the Head Start program but cannot, due to a limited number of available slots.
Emergency Contact Information
During the “Intake Process” the Family Advocate will complete an “Emergency Contact
Information” form with new children/family. The Family Advocate will review the current form
with the children/family that are returning to the program, making changes and /or completing a
new form.
Parents/guardians must ensure that the form is kept current at all times:

The center/program must have at least one working phone number by which we can
reach the parent/guardian. Temporary exclusion may occur if the center does not have a
phone number to reach the parent/guardian.

We recommend there must be at least three emergency contacts (authorized persons that
can pick up and transport the child home in the parent/guardian’s absence).
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
The program may request that the “Emergency Contact Information” form be updated
several times throughout the year. If contact information changes at any time, Family
Advocate must be contacted immediately.

Changes or additions to the “Emergency Contact Information” form must be made by
parent. If an emergency situation occurs a change in the information (e.g., authorize
someone new to pick up your child) over the phone but just for that day unless
stipulated.
Release of Child
Our program is deeply committed to the safety of the children we serve. The following will be
strictly enforced.
 Children will only be released to parents/guardians and persons designated as
“Authorized Contacts” on the Emergency Contact Information” form.
 The program recommends that these “Authorized Contacts” be adults of 16 years of age
or older, however, if due to the family’s needs a person of a younger age is needed to pick
the child up from the center or the bus this request will be considered on a case by case
basis following state Child Care Licensing guidelines.

All persons picking up the child from the center or off the bus must have proper
identification at all times, this includes parents/guardians. Staff will refer to the child’s
“Emergency Contact Information” form and requests persons to show photo
identification as needed.

If a non-custodial parent has been denied access, or granted limited access to the child by
a court order, we will secure documentation to this effect, maintain a copy on file, and
comply with the terms of the documentation.

If a parent or another designee fails to pick up a child at the time of the center's daily
closing, Head Start staff will follow the Child Release Contingency Procedures outlined
below.

If the parent picking up the child, or the person authorized by the parents to do so, is
physically and/or emotionally impaired to the extent that, in the judgment of the staff on
site, the child would be placed at risk of harm if released to such an individual, we will not
release the child. In this event, staff will attempt to contact the child’s other
parent/guardian or an alternative persons authorized by the parents/guardian.
Arrival & Departure
To ensure your child’s safety,
 Parent/guardian or adult must accompany their child to and from his or her classroom
when dropping off and picking up
 Child must be signed in when dropping off and signed out when being picked up
 Parent/guardian or adult must stay with child until the program starts
 Children must be picked up promptly
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If a child is being picked up from the program on a consistently late basis the parents/guardian
will be required to meet with their Family Advocate. If this issue is not resolved over a period of
time and a health and safety concern is present, the Family Services Manager will meet with the
family to discuss a plan of action. This may include short term exclusion from the program
and/or another program option will be considered.
BUS CODES FOR PARENTS
In order to transport your child to and from the center safely and on time, it is necessary that
everyone cooperates and follows the procedures listed below.

All buses will be making every stop, every day. Please contact the center as early as
possible if your child will be absent or not riding the bus.

All buses will be operating on a specific time schedule; that is, they will leave on their
routes at 8:00 a.m. and 1:30 p.m. You should become familiar with the specific time the
bus picks up and drops off your child so the child will be ready when the bus arrives and
so you will be there when your child is dropped off. Drivers have been instructed to
wait no longer than one (1) minute at your stop (mornings or afternoons) in order
to complete their routes on schedule.

If your child is taken home and no one is there to receive them, they will be brought back
to the Corydon Pike Center. You must be here by 2:30 p.m. or have called in advance to
inform us that you are on your way and will be here by 3:00 p.m. If we have not heard
from you by 2:30 p.m. and we cannot reach anyone else listed on the release to pick up
your child, we will contact the Police/Child Protective Service and they will decide
what action will be taken.

Should your child be brought back to the Center, you will receive a “Written
Notice of Concern”. Upon receiving your third written notice, your child will lose
transportation for one (1) week.

Please make sure there is someone at your house to receive your child, keeping in mind
that we cannot leave them with anyone except the parent or persons listed on the
release form. If one of your older children is to be a release person, please make sure
he/she must be sixteen (16) years or older and is listed on the release form.

The parent/guardian must bring the child to the bus and be there to take the child off.

Please do not ask the driver to take your child to another address. Children will be picked
up and taken only to the address on the transportation form. The only exception will be if
the child is picked up from and taken home to a baby-sitter. If your child will be staying
with a baby-sitter, we will pick the child up only after receiving a signed baby-sitter
form. (Forms and further information available upon request)

No food, toys or backpacks will be allowed on the bus.
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
If you have a change of address, babysitter, or phone number please contact the Family
Advocate office, at least three (3) working days before the change is made, so we
will have ample time to notify the driver. This is a must.

Our staff will demonstrate respect and courtesy toward parents and children. Therefore,
it is our hope and expectation that parents and children treat our staff with the same
respect. Verbal and/or physical abuse toward a driver or monitor by a parent or person
responsible for placing a child on or taking a child off the bus cannot be allowed. If such
a situation arises, transportation services will be denied.

Head Start does reserve the right to deny transportation for some locations. The
Transportation Manager will notify you in advance.
PLEASE NOTE:
UNDER NO CIRCUMSTANCES WILL WE LEAVE YOUR CHILD WITH ANYONE
OTHER THAN YOU OR PERSONS ON THE RELEASE FORM. THIS POLICY IS
FOR THE PROTECTION OF YOUR CHILD. THIS ALSO APPLIES WHEN
PICKING UP YOUR CHILD AT SCHOOL.
ALWAYS HAVE AT LEAST THREE (3) PEOPLE (NAME, ADDRESS, PHONE
NUMBER) ON THE RELEASE.
WE REQUIRE PHOTO ID IF A PERSON IS UNKNOWN TO THE
DRIVER/MONITOR.
We are pleased to be able to provide transportation to children and families. However,
these procedures must be followed in order to receive these services.
If you have any questions, call the Transportation Manager at 948-9681 Ext. 14
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SCHOOL BUS DANGER ZONE
Know the Danger Zones
* Every child must know the DANGER ZONES around the school bus.
* Children should never enter the DANGER ZONE unless the driver has given them
permission.
* If a child can touch the bus, he or she is too close.
* If a child must cross the street, know all the rules to cross safely.
* The 10 Giant Step rule is a good measurement for children to identify the DANGER ZONE
around the school bus, particularly when crossing in front of the bus.
* When near a bus, the children must have the attention of the school bus driver.
* Children should never play around or near school bus vehicles.
* When leaving the bus, children must walk directly home.
The Danger Zone is the area on all sides of the bus where children are in the most danger of
being hit. Children should stay ten feet away from the bus (or as far away as they can)
And never go behind the behind the bus. Take 5 giant steps in front of the bus before
Crossing , so they can be seen by the driver.
Late Pick-Up Policy
It is essential that parents/guardians pick their children up on time from our program. If an
emergency occurs, parents/guardians should call the center and inform the staff of the
emergency, and provide a time when a parent/guardian or person from on the “Emergency
Contact Information” form will be able to pick up the child.
If there are three (3) instances in a one-month period where you pick up your child after 2:05 PM
you will be required to meet with the Family Services Manager prior to your child returning to
school to determine the consequences.
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Child Release Contingency Procedures
In the event that a child is not picked up by an authorized person or at the appropriate time, the
Head Start program will adhere to the following procedures:
1. The parent/guardian and persons listed on the “Emergency Contact Information” form
will be called three (3) times in 15-minute intervals, beginning 5 minutes after the
expected pickup time.
2. The center faculty will ensure the safety and well-being of the child at the center until the
issues are resolved.
3. If the child has not been picked up by 2:30 pm, the Head Start program will contact the
Police Department/Child Protective Services and they will decide what action will be
taken.
We thank you for your cooperation in this matter, and we know you understand that for the
safety and well being of your children, it is essential that children are picked up on time by the
appropriate people and that a responsible adult is available to receive the children from the
center. At no time will faculty hold the child responsible for the situation or discuss the
issue with the child.
If you are having a problem picking up your child on time or getting your child off the bus please
speak with your Family Advocate.
SECTION (6) Health & Safety
Health Requirements
Head Start works with families to ensure that each child is up-to-date on all preventive medical
procedures, including doctor’s visits, immunizations, and screenings. Please see the following pages for
specific health requirements, per Head Start performance standards and state licensing
Requirements to Attend the Center
In our center-based program, children must be current on certain health requirements to attend
and participate:

All necessary immunizations and shots required by state health laws

Physical (doctor’s exam) performed within the past year.

Scheduled dental appointments
Our first priority is to support families to meet these requirements. New children must have a
Physical completed that is dated in the past year and all necessary immunizations that are required
by state licensing before they can start to attend the center. Returning children must complete
their annual physical within thirty days of the expiration date of their current physical. Returning
children can be temporary excluded from the center is this is not completed. This is a state
licensing requirement and no exceptions will be made.
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Notifying & Following Up with Families
Our staff will communicate and follow up with your family to ensure that their health
requirements are met, including the following steps as needed:

Letter Explaining Health Requirement. We notify families one month prior to a
health requirement coming due and assist families as needed.

Follow-up/Confirm Appointment. Your Family Advocate or the Health Assistant will
follow up to confirm the date of the required appointment.

Temporary Exclusion. Per state licensing children can be excluded if health
requirements are not met. We will notify your family in advance as much as possible.
Parents/guardians must provided copies of health documentation to the Family Advocate or
Health Assistant.
Immunizations – Special Cases
In the case where immunizations are not recommended for a child for medical and or religious
reasons, parent/guardian must submit to the Head Start program:
*For health reasons: a written statement from a health care provider attesting to the reason the
immunization is medically contraindicated; and the specific time period that the immunization is
medically not recommended.
*Religious/Parent Objection: Parent/guardian must submit a signed written statement to the
Head Start program explaining how the immunization conflicts with the child’s exercise of bona
fide religious tenets or practices. A form will be provided to the parent by the Health Manager.
Requirements for Preventive Care, Screenings and Immunizations
The following chart shows the health requirements for children before and after their enrollment
in the Head Start program. These requirements are based upon the Federal Early Periodic
Screening, Diagnosis and Testing (EPSDT) guidelines and the our state Child Care Licensing
requirements.
Physical Exam
Immunizations
Hemoglobin/HCT
Lead
At Enrollment
After Enrollment
Required, upon enrollment
Required. See following page for specific
requirements.
A requirement for all Head Start children.
Most current lab results.
A requirement for all Head Start children.
Most current lab results.
Annually
Updated as appropriate for child’s age and
health history.
As medically indicated or with a history of
iron deficiency anemia
As medically indicated (abnormal results)
Dental
Required, within 30 days of enrollment
One dental exam and one
cleaning/fluoride annually; documentation
of follow-up treatment, as indicated.
Vision/Hearing
Completed by child’s physician with
updated physical, or by Head Start after
enrollment
Annually by Head Start
The charts on the following pages show the requirements for children in our Head Start program.
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Immunization for Pre-School
4 doses of DTAP (diphtheria, pertussis, and tetanus)
3 doses of Polio (IPV)
1 dose of MMR (measles, mumps, and rubella) on or after the 1st birthday
3 doses of Hepatitis B – 3rd doses must be on or after 24 weeks of age
1 dose of Varicella – on or after the 1st birthday or written documentation of
disease (Month/Year)
4 doses of HIB – if given Pedvax or Comvax then 3 doses are needed- Trihibit can
be used for booster after 12 months of age (not required if the is 5 years or older)
4 doses Prevnar (PCV) – only one dose is required if administered after 2 years of
age administer PPV for children with underlying medical conditions (not required
for children 5 years of age or older)
Recommend : 2 doses of Hepatitis A
Illness Policy
Head Start programs are committed to ensuring the health and safety of each child and family we
serve. For this reason, and in compliance with Head Start Program Performance Standards and
state licensing regulations, this Illness Policy clearly defines our procedures for short-term
exclusion.
Symptoms
The following are symptoms that, if children display, they must be temporarily excluded from
participation in the program:

High temperature of 101 and above

Rash over body, hives (possible communicable disease or allergic reaction)

Head lice (live bugs)

Severe abdominal pain

Severe or harsh cough; with green thick discharge from nose

Rapid breathing or severe coughing

Two or more episodes of vomiting and/or diarrhea

Red eyes with discharge
30

Yellow eyes or jaundiced skin (requires immediate care)

Impetigo, ringworm (not able to cover), trench mouth
If the Health Manager determines that the illness of a child is contagious or
communicable, we will inform all parents within 24 hours that a child has a
communicable disease, specifying its nature
Medical Exclusion List/Communicable Disease:
Please review each below for the requirement for a child to return to the program. For all
illness/communicable diseases requiring a doctor note, the child will not be admitted back into
the program unless the health care provider has stated in writing to the center, that the child
poses no serious health risk to himself of any other individual in the center. When necessary, the
Health Manager’s decision will be accepted as the final determination. This policy is established
to protect all the children in our centers.
Chicken Pox (Varicella): child will be excluded from the program until all chicken pox or sores
have dried and crusted. This process should take 1 week from the onset of the disease. The
parent/guardian must provide us with a note indicating the date of onset of the disease
Cold Sores (Herpes Simplex Virus): child will be excluded from the program if the sores are
open and weeping. A doctor’s note is required before the child can return to the program.
Coxackie Virus (Enterovirus): child will be excluded from the program until one week has
passed the onset of illness .A doctor’s note is required before the child can return to the
program.
Diarrhea (watery stool); child will be excluded from the program if two episodes occur within
24 hours. Child may return when symptom free.
Excessive Cough: child will be excluded from the program if excessive coughing is noted. A
doctor’s note is required before the child can return to the program.
Fever: child will be excluded from the program if the temperature is above 100 degrees
Fahrenheit. Child may return when symptom free for 24 hours.
Fifth Disease (Parvovirus B19): child will be excluded from the program if this diagnoses is
made, however, the disease is no longer contagious after the rash appears. A doctor’s note is
required before the child can return to the program.
German Measles (Rubella): child will be excluded from the program until the rash has
disappeared for 7 days. Cases will be reported to the health department. A doctor’s note is
required before the child can return to the program.
Head Lice (pediculosis capitis): child will be excluded from the program until treatment and
his or her environment had been treated. Child may return to center only after Health
Manager or designated employee has checked them and found them to be lice free.
31
Hepatitis (inflammation of the liver): child will be excluded from the program until he or she
had been given the appropriate treatment as directed by the primary care provider. Cases will be
reported to the local health department. A doctor’s note is required before the child can
return to the program.
Impetigo (streptococcal/staphylococcal): child will be excluded from the program until 24
hours after prescribed treatment has been started and lesions are covered. A doctor’s note is
required before the child can return to the program.
Lethargy: child will be excluded from the program if he/she has a marked lack of energy and is
unable to participate in the activities for the day. Child may return when symptom free.
Measles: child will be excluded from the program until the rash has disappeared for 6 days.
Cases will be reported to the local health department. A doctor’s note is required before the
child can return to the program.
Meningitis, Bacterial (meningococcal): child will be excluded from the program. Cases will be
reported to the local health department. A doctor’s note is required before the child can
return to the program.
Mumps (parotitis, paramyxovirus): child will be excluded from the program. A doctor’s note
is required to be obtained. Cases will be reported to the local health department.
Pain/Discomfort: child will be excluded from the program if he/she until he/she is pain free.
Pain/discomfort will be used as a reason for exclusion when there is a marked lack of energy and
the child is unable to participate in the activities for the day. In some cases, a doctor’s note may
be required before the child can return to the program. This determination will be the staff and
the Health Manager.
Pink Eye (conjunctivitis): child will be excluded from the program for 24 hours after
prescribed treatment has started and there is no further drainage from the eye. A doctor’s note
is required before the child can return to the program.
Pinworms (enterobius vermicularis): child will be excluded from the program until his/her
environment has been treated as per doctor’s instructions. A doctor’s note is required before the
child can return to the program.
Rash (unidentified): If a child is sent home with a rash the child will be excluded from the
program until a doctor’s note is received. If this is a chronic skin condition, a doctor’s note is
required for the child to remain in the program.
Ringworm (Tinea): child will be excluded from the program until they have been on prescribed
treatment for 24 hours. Lesions must be covered while at the program. The child will not be
admitted back into the program unless the health care provider has stated in writing that the child
poses no serious health threat to himself or others in the center.
Rotavirus (gastroenteritis): child will be excluded from the program until symptom free. A
doctor’s note is required before the child can return to the program.
32
Scabies (Sarcoptes Scabiei): child will be excluded from the program until the child and his or
her environment has been treated as per physician’s orders. A doctor’s note is required before
the child can return to the program.
Scarletina/Scarlet Fever (Group A Streptococcal infection): child will be excluded from the
program 24 hours after prescribed treatment has started A doctor’s note is required before the
child can return to the program.
Shingles: child will be excluded from the program. A doctor’s note is required before the
child can return to the program.
Strep (Group A Streptococcal infection): child will be excluded from the program 24 hours
after prescribed treatment has started. A doctor’s note is required before the child can return
to the program.
Surgery/Sutures: When a child has had surgery, sutures, or an injury requiring a cast, s/he must
bring a physician’s note regarding any restriction of activities. Also, a parent/guardian must
contact the Health Manager or Health Assistant to review the child’s condition and any
restrictions, to make sure child will be safe and healthy at the center.
Vomiting/Nausea: child will be excluded from the program if 2 episodes occur within 24
hours. Child may return when symptom free for 24 hours.
Wounds (open sores, lesions, rashes, etc.): All open wounds must be covered with a bandage
wile in the program.
Note: A nurse WILL NOT administer medication. All medication will be administered
by trained center staff.
Expectations for parents
1. For families in the Center-based Program, it is the parent’s responsibility to have their
child pick up within one (1) hour of being notified that the child is ill.
2. If the child is brought to the center or boarding the bus and staff observes symptoms
of illness, the child will not be accepted into the classroom or on the bus.
3. If the parent cannot be reached, the emergency contacts from the” Emergency
Contact Information” will be called. Persons coming to pick up child must have
proper identification.
Medication Policy
Obtaining Necessary Authorization
1. The need to administer medication will originate by either the parents/guardians and/or
the Physician, who may have noted this need on the child’s annual physical or other
medical record.
33
2. The “Parent Authorization for Medication” form that is completed and signed by both
the Physician and the parent/guardian authorizes staff to administer the medication
onsite.
3. Before any prescription medication can be administered at the center the parent/guardian
must meet with the Health Manager to review the physician’s orders and complete all
necessary forms.
Medication Administration Files
The staff must maintain a separate file for each child receiving medication; the file must contain
record of:
1. Signed “Parent Authorization for Medication” form to administer the medication.
2. Instructions for administering the medication including the dose and frequency.
3. The medication log should include:
-
the time medication was administered
the type of medication administered
the amount of medication administered
the name and signature of staff administering medication
the reason for administering medication.
any adverse reactions or side effects of the medication
4. The staff must request a new supply of medication within one week prior to the end of
the medication.
5. Medications requiring refrigeration must be brought to the center by a parent of guardian
in a zip lock bag and packed in ice.
6. The Health Manager, center staff and parents/guardians will set up an individual
emergency plan for unusual reactions to the medication, including physician’s name,
phone number and other pertinent information (to be kept in child’s medication file)
Medication Procedures
1. Medication will not be given for the first time in the Head Start program. A child may
come to school after the first dose is administered at home with adequate time for signs
of adverse reactions to be noted by the parents.
2. Over- the -counter medication and medication by injection will only be administered
when:
-
Written permission is obtained from a person licensed to prescribe medication and by
parent/guardian.
The Medication Administration form is completed by a Licensed Physician/ Nurse
Practitioner, and reviewed by the Health Manager, prior to staff administering any
medication.
3. The Health Manager must receive from the parent/guardian a thirty- (30) day supply or
the prescribed amount (if for less than 30 days) of the medication, non-expired, with the
following information:
34
-
Child’s name
Name of medication/dosage
Date medication was prescribed or updated, and expiration date
Directions for administering: Time/frequency for the medication to be administered
(If as-needed, also known as PRN, the time between each dose is required)
Possible side effects.
Physician's name and phone number and pharmacy name with phone number
4. All medications will be kept in a locked box in an area inaccessible to the children. All
staff members authorized to give medication will be aware of the key location. All
medication must be returned to the secured area immediately after the dosage has been
administered.
5. All staff administering medication will be trained by a health professional and in
accordance with any local, state or federal regulations.
6. Staff administering medication must follow directions carefully. A medication cup if
needed with marked amounts (calibrated for giving liquid medication) must be used.
Nothing should be given except water with the medication unless otherwise directed by
physician.
7. Inhalers should be accompanied by a spacer and cleansed according to directions.
8. The staff will check if the prescription requires refrigeration and act accordingly.
9. The staff must return unused medications to the parent/guardian.
Authorization for Emergency Medical or Dental Treatment
In the event the parent/guardian cannot be located the” Emergency Consent; Authorization for
Medical Care for a Minor Child” form allows your child to receive emergency medical or dental
treatment until the parent or guardian arrives.
Emergency Procedure
In the case of a severe accident or illness to a student, Head Start will do the following:
1. Have an adult stay with the child at all times.
2. Call 911.
3. Notify the parent/guardian at home or work.
4. Have an adult accompany the child in the ambulance, and will take the child’s health
record, Emergency Contacts and “Emergency Consent; Authorization for Medical Care
for a Minor Child.”
5. Ensure the Health Manager is notified.
Accident Procedure
If a child sustains any type of injury not requiring medical attention, the child’s parent will be
notified by the Teacher, Family Advocate, or other program staff member.
35
All accidents will be documented on an Accident/Injury Report Form. An accident report will
be prepared by the child’s teacher immediately after the child is treated. One copy of this report
will be given to the Health Manager, and the other will be given to the parent/guardian.
First aid will be administered in the classroom and may consist of a cold compress, when
appropriate. Open wounds may be cleaned, using soap and water only. A non-medicated Bandaid or sterile cloth may be used to cover the exposed area.
SECTION (7) Community Resources
ABUSE
Adult Protective Services
(Clark, Floyd, Harrison, & Scott Counties)
501 E. Court Ave.
Room 215, County Gov. Center
Jeffersonville, IN 47130
(812)285-6364
Child Protective Services
(Floyd County)
824 University Woods Drive Suite 10
New Albany, IN 47150
(812)949-4056
(812)948-5300 Nighs,Sunday,& Holidays
Handles suspected or reported cases of adult
abuse/neglect.
Handles suspected or reported cases of child
abuse/neglect.
Center for Women & Families (Relationship Abuse)
P.O. Box 248
Sellersburg, IN 47172
(812)944-6743
Crisis hotline, counseling, referrals,
hospital, and court advocacy. Temporary
shelter for women and children.
Providence Home Family Residential
Preservation Program
8017 Unruh Drive
Georgetown, IN 47122
(502)224-0789
Providence Self-Sufficiency Ministries
8037 Unruh Drive
Georgetown, IN 47122
(812)951-1878
Group Home, Foster Care, and Senior
apartments.
Treatment trauma recovery for DCS involved families
that teaches self-sufficiency.
Brentwood Meadow’s
4488 Raglin Road
Newburgh, IN 47630
(812)858-7200
ALCOHOLISM / DRUGS
Brooklawn Treatment Center
3121 Brooklawn Campus
Louisville, KY 40218
(502)451-5177
Treatment facility for alcohol/drugs for boys
ages 10-17. Based on income.
Floyd Alcohol/Drug Abuse Task Force
P.O. Box 803
New Albany, IN 47150
(812)949-4244
Floyd County Token Club (AA & NA)
506 Pearl Street
New Albany, IN 47150
(812)725-1009
Concerned citizens group for alcohol/drug
issues in Floyd County.
36
Hedden House/Lifespring
801 Vincennes
New Albany, IN 47150
(812)949-0071
Narcotics Anonymous
207 West 13th Street
Jeffersonville, IN 47130
(812)499-4423
Our Lady of Peace
2020 Newburg Road
Louisville, KY 40205
(502)451-3333
Our Place Drug & Alcohol Education
Service, INC
400 E. Spring Street
New Albany, IN 47150
(812)945-3400
Recovering women alcoholics; must be referred by
an agency or have completed a treatment program.
24-hour hot line.
Inpatient care for children, adolescents, and
adults.
Ten Broeck Hospital
8521 LaGrange Road
Louisville, KY 40202
(502)426-6380
Inpatient and outpatient program 24-hour crisis team.
Turning Point (Lifesprings)
1060 Sharon Drive
Jeffersonville, IN 47130
(812)283-7116
Substance abuse, inpatient and outpatient
Watershed Addiction Treatment Program – Helpline 1(877)343-0243
CHILD CARE
Community Coordinated Child Care (4 C's)
SIEOC–Child Care Resource & Referral
1215 South 3rd Street
110 Importing St.
Louisville, KY 40203
Aurora, IN 47001-0240
(502)636-1358
1(800)755-8558
River Valley Resources – Voucher Agent
800 E. 8th Street
New Albany, IN 47150
(812)949-4381
Provides current list of all licensed child care providers in Louisville and Southern Indiana. Indiana
Association for Child Care Resource and referral state number is 1-888-463-5473. Indiana Bureau of child care
and child development is, 1-877-511-1144. Use this number to register complaints and check licensing states of
centers. You can log on to www.childcarefinder.in.gov
Bingham Child Guidance
200 East Chestnut
Louisville, KY 40202
(502)852-6941
COUNSELING
Brandon’s House
1618 Beeler St.
New Albany, IN 47150
(812)949-2499
Based on income. Therapy for children and families.
Inpatient & outpatient.
Center for Counseling & Wellness
821 Mt. Tabor Road Suite 200
New Albany, IN 47150
(812)949-9241
Child Advocacy & Parental Support
CAPS-New Hope Services
725-731 Wall Street
Jeffersonville, IN 47130
(812)288-8248
Sliding scale. Alternate to expulsion/violence.
37
Childplace
2420 E. 10th St.
Jeffersonville, IN 47130
(812)282-8248
Counseling Associates – Johnston
941 State St. Suite 3
New Albany, IN 47150
(812)949-3505
Daybreak
Northside Christian Church
4407 Charlestown Road
New Albany, IN 47150
(812)945-8704 or Nate Ross (812)542-4066
Dougherty Counseling Center
1919 State St. Suite 18
New Albany, IN 47150
(812)944-2532/(502)672-6607After hours
Women’s Ministry
Sliding scale. Alternative to expulsion/drugs
and violence.
Family and Children Place
2818 Grant Line Road
New Albany, IN 47150
(812)944-6120
Home of the Innocents
1218 E. Oak Street
New Albany, IN 47150
(812)944-7992/(502)596-1001
HIV/STD Testing & Counseling
1301 Akers Avenue
Jeffersonville, IN 47130
(812)288-2706
Hosparus Bridges Counseling Center
502 Hausfeldt Lane
New Albany, IN 47150
(812)948-4862
Lifespring Mental Health Services
2820 Grantline Road
New Albany, IN 47150
(812)981-2594
Lifespring Mental Health Services
460 Spring Street
Jeffersonville, IN 47130
(812)280-2080
Morton Center
1028 Barrett Ave
Louisville, KY 40204
(502)451-1221
Overeaters Anonymous
Website www.oalouisvillemetro.org
(502)494-4844, (502)566-3110,
(502)751-0876, & (502)778-0775
Parkview Psychiatric Services
510 Spring Street
Jeffersonville, IN 47130
(812)282-1888
Peace Counseling
1951 Bishop Lane
Louisville, KY 40213
(502)479-4433, (502)451-3333, or
1(800)451-3637 Psychiatric consult. Medicaid
Therapeutic group home for children.
Inpatient & Outpatient counseling services.
Foster care & Adoption Services
Psychiatric consult. Medicaid and transportation.
Individual, marital, family matters, group
counseling, and family life education. Insurance & sliding scale.
Bereavement/Grief Counseling
Inpatient/outpatient treatment. Medicaid and sliding scale.
Sliding scale
Call for current meeting schedule.
Psychiatric consult. Medicaid and transportation.
Alternative to expulsion/drugs and violence.
38
Personal Counseling Service
1205 Applegate Lane
Clarksville, IN 47129
(812)283-8383
Quinco/New Hope
335 Spring Street
Jeffersonville, IN 47130
(812)258-0310
Stapp and Associates
1572 Plank Rd
Jeffersonville, IN 47130
(812)282-2522
Psychiatric consult. Medicaid and transportation
Apprisen Credit Counseling
11492 Bluegrass Parkway Suite105
Louisville, KY 40299
(502)458-8840 or 1(800)278-9219
www.apprisen.com
Weisskopf Center for Child Evaluation
571 S. Floyd Street
Louisville, KY 40202
(502)852-5331
Wellstone Regional Hospital
2700 Vissing Park Rd
Jeffersonville, IN 47130
(812)284-8000
Individual, group, and family.
Medicaid and transportation
Psychiatric consult. Medicaid and transportation. Alternative to
expulsion/drugs and violence.
DISABILITIES
Bridgepointe/Southern Indiana Rehab
Cerebral Palsy KIDS Center
1329 Applegate Lane
982 Eastern Parkway
Clarksville, IN 47129
Louisville, KY 40202
(812)283-5992
(502)635-6397
Provides therapy, training, and care to all physically
and emotionally handicapped individuals.
Provides therapy and education to children.
Deaf Relay
Indiana:
Kentucky:
Relay messages between deaf and hearing
impaired via teletype machine.
(Evaluation of Children)
Weisskoph Center
571 S Floyd Street
Louisville, KY 40202
(502)852-5331
First Steps of Southern Indiana
1099 Marci Lane
Georgetown, IN 47122
(812)951-0321 or 1(800)941-2450
Healthy Families
1111 Pearl Street
New Albany, IN 47150
(812)945-4063 ext. 3650
Indiana Rehabilitation/Vocational
1452 Vaxter Street
Clarksville, IN 47129
(812)288-8261
Insource
1703 S. Ironwood Drive
South Bend, IN 46613-3414
1(800)332-4433
1(800)743-3333
1(800)648-6057
Comprehensive interdisciplinary evaluations;
treatment for learning disabilities and disorders
as well as other types of handicaps. 8-4:30 M-F
Family centered coordinated system that provides early
intervention services to infants and young children
(birth–3) with disabilities or who are developmentally delayed.
Help with job search for persons with disabilities.
Provides educational support and information
for parents of special needs children.
39
Lifespan Resources
33 State Street & 317 E 5th Street
New Albany, IN 47150
(812)948-8330 & (812)948-6428
Providing services to persons of all ages with a disability. Programs such as Care Giving Assistance,
Counseling, Home Care, Meals on Wheels, Private Pay Services, and Transportation.
New Albany-Floyd County Public Schools
(Special Education)
2801 Grant Line Road
New Albany, IN 47150
(812)949-4200/(812)542-5506 CA-ELC
Silver Street United Methodist Church
Support Group for Parents with
children of disabilities.
Family Advocate available
Contact: Christy Thwing @ 948-1331
Evaluate and place children with special needs, including speech.
Adult Learning Center
2801 Grantline Road
New Albany, IN 47150
(812)949-4200
GED, ESL, and assistance with financial aid.
EDUCATION
Gheens Academy
4425 Preston Highway
Louisville, KY 40202
(502)485-3494
A parent and teacher library and work area.
GED WEB PAGE
www.GED101.com
Home of the Innocents P.A.S.S.
1218 East Oak Street
New Albany, IN 47150
(812)944-7992 Parenting Class & Counseling
GED assistance and resources.
IUS Adult Student Center
4201 Grant Line Road
New Albany, IN 47150
(812)941-2650
Ivy Tech Community College
8204 Highway 311
Sellersburg, IN 47172
(812)246-3301
NA Floyd County Public Library
180 West Spring
New Albany, IN 47150
(812)944-8464
New Albany Public Housing
300 Erni Avenue
New Albany, IN 47150
(812)945-6653 GED
Prosser School of Technology
4202 Charlestown Road
New Albany, IN 47150
(812)542-8508
Purdue Extension Office 4-H Clubs
& Youth Development
Room B03, City County Building
(812)948-5470 Boys/Girls ages 10-18
Salvation Army
2300 Green Valley Road
New Albany, IN 47150
(812)944-1018
Sister’s of Providence
719 E Market Street
New Albany, IN 47150
(812)945-1444
Adults interested in attending college can get
information on financial aid and career planning.
Career planning and vocational training.
Vocational education in over 30 trades.
Nutrition educational program.
40
Tutoring
GED & Spanish
Sylvan Learning Center
4008 Northside Drive #1
New Albany, IN 47150
(812)944-6146
Sylvan Learning Center
6506 Bardstown Road
Louisville, KY 40291
(502)231-1717
Closed on Friday
Closed on Friday
EMERGENCY/ASSISTANCE
American Red Cross
1099 Marci Lane
Georgetown, IN 47122
(812)951-2288
Centenary United Methodist
309 E. Spring Street
New Albany, IN 47150
(812)944-7696
Center for Lay Ministries
214 E. Maple
Jeffersonville, IN 47130
(812)282-0063
Center for Women & Families
4919 Charlestown Road
New Albany, IN 47150
(812)944-6743
Charlestown Rd. Baptist Church
2404 Charlestown Rd.
New Albany, IN 47150
Call for information, (812)944-2780
Choices for Women
2656 Charlestown Road
New Albany, IN 47150
(812)941-0872 By appointment ONLY
Community Action Southern Indian
Head Start Program (Clark County)
1613 E. 8th Street
Jeffersonville, IN 47130
(812)288-6451
Contacts for Catholic Churches
Assistance: St. Vincent Depaul Society
Holy Family (812)944-8283 ext.7
Offers disaster relief, emergency service to active
military, health and safety education, CPR, first
aid, blood collections, youth programs for children,
volunteer opportunities.
Food Panty Tues. 10:00-2:00pm ONLY
Hot Meals Thur. 6-7pm & Sun. 4:30pm
Assist with food, utilities, rent, and medicine.
Gas for Doctor’s appointments or interviews.
Food baskets by appointment only.
Clothing (maternity, newborn-4T) and diapers.
Utility Help ONLY
Our Lady of Perpetual Help
(502)657-8951 Rent & Utilities
St. Mary’s
(812)944-0417 Rent & Utilities
Offers energy assistance and childcare to low
income families. Residents and individual
development accounts to buy homes or start
businesses. Food, medicine, gas for Doctor
appointments or interviews with proof.
Dwelling Place Ministries
1138 Pearl Street
New Albany, IN 47150
(812)948-9351
FloydCounty Division Family Resources
800 E. 8th Street
New Albany, IN 47150
(812)948-5480 or 1(800)403-0864
Call for more information.
Food stamp assistance to low income families.
41
Graceland Baptist Church
3600 Kamer-Miller Rd.
New Albany, IN 47150
(812)944-6448
Greater Faith Church-Fishes & Loaves
2814 Mt. Tabor Road
New Albany, IN 47150
(812)945-9131
Greenville Love Center
HWY 150
Greenville, IN 47124
(812)923-8769
Haven House Services, Inc.
1727 D. L. Mottley Way
Jeffersonville, IN 47130
(812)285-1197
Heartland Church of the Nazarene
6901 Old Vincennes Road
Floyds Knobs, IN 47119
(812)923-1416
HOPE of Southern Indiana
1200 Bono Road
New Albany, IN 47150
(812)948-9248
Hour of Power Evangelist Mission
Celebration Worship Center
108 W. Main Street
New Albany, IN 47150
Howard Chapel Baptist Church
1715 E. Market Street
New Albany, IN 47150
(812)944-6382
Manger Baby Shop
Faith Community Church
7315 County Line Road
New Albany, IN 47150
(812)246-6557
Metro United Way
405 E. Court Avenue
Jeffersonville, IN 47130
Info Link 211, (812)944-3839 or
1(877)566-4968
Northside Church of Christ
2510 East Hwy 62
Jeffersonville, IN 47130
(812)282-6272
Oak Park Baptist Church
1111 Allison Lane
Jeffersonville, IN 47130
(812)283-9400
Park Christian Church
2231 Green Valley Road
New Albany, IN 47150
Pearl Baptist Church
515 East 10th Street
New Albany, IN 47150
(812)944-7436
Assist with clothes and food appointment ONLY.
Food Pantry appointment ONLY.
Clothing & Household items Tue-Thur 11:00-3:00pm
Food Panty Saturday 9:00-11:00am ONLY
website: www.hopesi.org
Food, rent, medication, educational services.
Operation Santa Claus & Clothe-A-Child
Hot Meals Served Tue. 5:30-6:30pm
Food Panty must call first.
All Infant needs, call for time open.
Assistance with finding services.
Assist with food call for time.
Assist with clothing and food call for time.
Hot Meals Served 1st & 3rd Mon. 5:00-6:30pm
Hot Meals Served Wednesday 5:30pm
Assistant with food, clothing, utilities, rent
furniture, car repairs, and school. Call first for
more information.
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Revelation Tabernacle
602 W. Market Street
New Albany, IN 47150
(812)944-3775
River Falls Assembly of God
1732 Thames Dr.
Clarksville, IN 47129
(812)288-8395
St. Elizabeth Catholic Charities
601 E. Market Street
New Albany, IN 47150
(812)949-7305
St. John’s UPC
1307 E. Elm Street
New Albany, IN 47150
(812)945-3531
St. Mark’s United Church of Christ
222 E. Spring Street
New Albany, IN 47150
(812)945-2569
St. Paul’s Episcopal Church
219 E. 11th Street
New Albany, IN 47150
Carriage House -
Salvation Army
2300 Green Valley Road
New Albany, IN 47150
(812)944-1018
Salvation Army – Thrift Store
2002 Grant Line Road
New Albany, IN 47150
(812)945-1642
Silver Street United Methodist Church
413 Silver Street
New Albany, IN 47150
Sunnyside Assembly of God
3200 Holman Lane
Jeffersonville, IN 47130
(812)283-8355
Hot Meals Served 1st & 3rd Tue.10:00-Noon
Food Pantry & Clothing same time as above.
Assist with food. Hours Friday 9:00 – 1:00pm
Baby food & Diapers 3rd Tue. 10-2:00pm
Diaper Ministry Mon. 10:00-2:00pm
Hot Meals Served Saturday Noon
Clothes Closet Sat. 11:30-1:15pm
Hot Meals Served Fri. 6:00-6:30pm
Offers food, clothing, furniture, and counseling.
Food Pantry M-T 9-11:30am & 1-3:30pm, F 1-2:30pm
Used clothing, shoes, furniture, appliances.
Hot Meals Served Wed. 6:00-6:30pm
Food Panty Wed. 9:-11:30am & 12-2:00pm
Taste of Love Kitchen
8965 State Road 64
Georgetown, IN 47122
Tri-County Health Coalition
1222 State Street
New Albany, IN 47150
(812)944-7265
Hot Meals Served Tue. 6:00-7:30pm
Food Panty Tue. 11:00-3:00pm
Trustees Office: Assistance with medicine, rent, shelter, and utilities.
New Albany Township
Clark County Township
Franklin Township
(812)948-5498
(812)285-6240
(812)952-2696
Georgetown Township
(812)945-7397
Greenville Township
(812)923-1018
Lafayette Township
(812)923-8782
Please note Agencies Require: Driver’s license, or personal ID, Social Security cards for
every member of the household. Proof of address, rent receipt, proof of income, and utility
bill.
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EMPLOYMENT
Dress for Success
website: www.dressforsuccess.org
317 Guthrie Street
Louisville, KY 40202
(502)584-8050
Career Clothes Closet
St. Marks Church of Christ
222 E Spring Street
New Albany, IN 47150
(812)981-6404
Helps with work clothes, job interviews, and
employment.
Helps with work clothes, job interviews, and
employment.
Employment Priorities – Job Training
426 Bank Street
Suite 300
New Albany, IN 47150
(812)945-4063
IMPACT –CWEP Floyd County
Division of Family Resources
800 E. 8th Street
New Albany, IN 47150
1(800)403-0864
Job training assistance for people with disabilities.
Employment training for families on public
assistance.
Work One Employment Services
2125 State Street
New Albany, IN 47150
(812)948-6102
Unemployment compensation and those seeking employment, job training, and career counseling.
American Cancer Society
701 W Mohamed Ali Blvd
Louisville, KY 40203
(502)584-6783
For Floyd and Clark Counties
HEALTH SERVICES
American Diabetes Association
721 West Main Street, Suite 102
Louisville, KY
(502)452-6072
American Heart Association
333 Guthrie Street, Suite 207
Louisville, KY
(502)587-8641
Family Health Center of Floyd County
1000 E. Spring St.
New Albany, IN 47150
(812)941-1701, Fax (812)945-0393
Floyd County Health Department –
Immunization Clinic
1917 Bono Road
New Albany, IN 47150
(812)948-4726
Floyd Memorial Hospital
1850 State Street
New Albany, IN 47150
(812)944-7701
Floyd County Veterans Office
City-County Building
Room B23
New Albany, IN 47150
(812)948-5495
Veterans Affairs Medical Center
800 Zorn Avenue
Louisville, KY 40206
(502)287-6221
For Floyd, Clark, and Harrison Counties
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HISPANIC SERVICE = Servicios Hispanos
Hispanic Connection of Southern Indiana = Conexión Hispana del Surde Indiana
720 E Elm Street Suite 201
New Albany, IN 47150
(812)944-1292
Reaching out to a diverse community by establishing better communication and understanding between
Spanish and English speaking residents. Programs include Translation from English to Spanish and Spanish
to English, Referral for families, and Immigration services information.
=
Llegar a una comunidad diversa mediante el establecimiento de una mejor comunicación y entendimiento
entre los residentes que hablan español e ingles. Incluyendo programas para: Traducción de inglés a
español y español a inglés, Referencias para familas Hispanos/Latinos, y servicios e información sobre
inmigración.
Low Income Housing - Clark County
Housing Authority of Charlestown
214 McCampbell Street
Charlestown, IN 47111
(812)256-6311
HOUSING
Low Income Housing Floyd County
New Albany Housing Authority
300 Erni Ave
New Albany, IN 47150
(812)948-2319
Low Income Housing - Harrison County
Harrison County Community Services
(812)738-8143
Low Income Housing - Scott County
Ohio Valley Opportunities, Inc.
(812)265-4877
Jeffersonville Housing Authority
206 Eastern Boulevard
Jeffersonville, IN 47130
(812)288-2725
Fair Housing Commission
City County Building
New Albany, IN 47150
(812)948-5333
Help in filing complaints to ensure 283-7894
non-discrimination.
Housing Based on Income – Floyd County
Carriage House Apartments
Cross Creek Apartments
4202 Grant Line Road
2606 Green Valley Road
New Albany, IN 47150
New Albany, IN 47150
(812)944-0941
(812)948-0028
Green Valley Apartments
3120 Green Valley Road
New Albany, IN 47150
(812)944-2341
Valley Ridge Apartments
Village Drive West
New Albany, IN 47150
(812)944-4313
Habitat for Humanity
951 East SR 131
Clarksville, IN 47129
(812)282-9281
Habitat for Humanity
P O Box 1814
New Albany, IN 47151-1814
(812)948-1235
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Homeless Families Prevention
Interfaith Building, 702 E. Market St.
(812)945-7521
Homeowners Partnership
1st Homeowners Program
(502)585-5451
New Albany Redevelopment Commission
311 Hauss Square Rm#325
New Albany, IN 47150
(812)948-5333
PNC Bank
Open Door Mortgage Program
Help obtain a loan for a home.
(812)949-6600
Homeless, At-risk for Homelessness, and Inadequate Housing
USDA Rural Development
656 S. Boatman Rd, Suite 1
Scottsburg, IN 47171
812-752-2269 ext. 4 Assistance in buying a home for very low, low and moderate income families.
Retirement Homes-Life Span Resources (812)948-8330
Network of services to persons 60 and older or Persons of all ages with disabilities.
Retirement Homes - Harrison County
South Central Council on Aging 1(812)738-4065
Retirement Homes - Scott County
Council on Aging 1(812)752-4134
Transitional Living Program For Homeless
Life Spring Administrative Services
Life Spring - Floyd County Office
460 Spring Street
2820 Grantline Road Suite 10
Jeffersonville, IN 47130
New Albany, IN 47150
(812)280-2080
(812)981-2594
LEGAL
Floyd Circuit Court (Juvenile)
Floyd County Prosecutor
City County Building
City County Building
New Albany, IN 47150
New Albany, IN 47150
(812)948-5455
(812)948-5422
Legal Aid
Plaza Square South, Suite 5
3303 Plaza Drive
New Albany, IN 47150
(812)945-4123
Social Security Administration
3700 Blackiston Boulevard
New Albany, IN 47150
(812)948-5210 or 1(800)772-1213
Offers all legal services (except criminal) for low income (within guidelines). Must speak with interviewer to
determine eligibility. Information can be taken over phone. Hours, 9:00-11:00, Monday-Thursday (Thursday
for those seeking divorce).
PREGNANCY
Childplace
2420 Highway 62
Jeffersonville, IN 47130
(812)282-8248
Floyd County Health & Wellness Clinic
1917 Bono Road
New Albany, IN 47150
(812)944-3017
Home for unwed mothers. Adoption services. Transportation
to and from doctor for Medicaid clients. Foster Care.
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Planned Parenthood of Southern Indiana
2708 Paoli Pike, Suite 5
New Albany, IN 47150
(812)945-4844
St. Elizabeth Home - Maternity Center
601 E. Market Street
New Albany, IN 47150
(812)949-7305
Pregnancy testing and family planning clinic for a small fee. Free Pregnancy testing, Adoption services and
Transition services for mother & babies.
RECREATION
Big Brothers/Big Sisters of Kentuckiana
Boys and Girls Club
1519 Gardiner Lane
1721 Ekin Avenue
Louisville, KY 40218
New Albany, IN 47150
(812)284-4001
(812)944-4343
Provides adult role models to children 7-16 years
from single parent homes. No fee.
Provides recreational, educational, and tutoring
programs for children ages 5-18. No fee.
Registration required.
Carnegie Center for Art & History
201 East Spring Street
New Albany, IN 47150
(812)944-7336
NA Floyd County Public Library
180 West Spring Street
New Albany, IN 47150
(812)944-8464
New Albany Parks & Recreation
620 Park East Boulevard
New Albany, IN 47150
(812)948-5360
Purdue Extension Office
Floyd County Office
3000 Technolgy Avenue Ste. L2110
New Albany, IN 47150
(812)948-5470
Sponsors Special Olympics, summer and year-round
programs. May pick-up schedule of activities and parks
at department office. Low fees and some free activities.
Salvation Army
2300 Green Valley Road
New Albany, IN 47150
(812)944-1018
YMCA of Southern Indiana
198 Jenkins Ct NE
Corydon, IN 47112
(812)734-0770
YMCA of Southern Indiana
4812 Hamburg Pike
Jeffersonville, IN 47131
(812)283-9622
YMCA of Southern Indiana
33 State Street
New Albany, IN 47150
(812)283-9622
Small group, Christian-oriented activities for children
& youth. Summer camping experience for families.
Year-round recreation for all ages.
Recreational sports and Summer day camp.
Year-round recreation for all ages.
Recreational sports and Summer day camp.
TARC - Bus Service
1000 West Broadway
Louisville, KY
(502)585-1234
Year-round recreation for all ages.
Recreational sports and Summer day camp.
TRANSPORTATION
Southern Home Care - Transportation
(812)283-9190
Southern Indiana Council for Aged
(812)948-9701
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Clark County Juvenile Probation
501 E Court Avenue
Room 501
Jeffersonville, IN 47130
(812)285-6300
YOUTH SERVICES
Clark County Youth Shelter
SAFE Place
118 E Chestnut St
Jeffersonville, IN 47130
(812)284-5229
Family Ark All Counties
108 Noahs Lane
Jeffersonville, IN 47130
(812)282-8479
Floyd County Bureau for Youth Services
1015 E. Main Street
New Albany, IN 47150
(812)948-5427
Floyd County Community Corrections
1613 E Spring Street Suite 3
New Albany, IN 47150
(812)948-5418
Floyd County Juvenile Probation
2524 Corydon Pike Suite 001
New Albany, IN 47150
(812)948-5444
Foster care as an alternative to incarceration.
Home detention program for youth referred by
juvenile court probation department.
Assistance to juveniles and their families.
Open Door Youth Services
2524 Corydon Pike Suite 108
New Albany, IN 47150
(812)948-5481
Services include emergency, short-term or
long-term residential care for youth ages 6-21.
Community wide youth services.
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MEDICAL PROVIDERS
Applegate, Kelli G.
Family Practice
727 Mt. Tabor Road
New Albany, IN 47150
(812)948-2776
Gray Steven, Grumley, Jane
Heimer, Bian & Kimberly Family Practice
American Health Network
1919 State Street Suite 440
New Albany, IN 47150
(812)948-9271 (No Medicaid)
Beaven, Joseph H.
Internal Medicine
9431 HWY 403
Charlestown, IN 47111
(812)256-6391
Hallal, Eli R.
1964 State Street, Suite 100
New Albany, IN 47150
(812)948-1641
Berry, David F.
Family Medicine
1804 East Tenth Street
Jeffersonville, IN 47130
(812)288-2488
Johnson, Phillip M.
Family Practice
800 Highlander Point, Suite 300
Floyd Knobs, IN 47119
(812)923-2273
Bundy & Boada
Kosair Children’s Hospital Associates
311 E. 10th Street
Jeffersonville, IN 47130
(812)285-4585 Se Habla Español
Karem, Stephen C.
Family Practice
800 Highlander Point, Suite 300
Floyds Knobs, IN 47119
(812)923-2273
Eichenberger, Daniel J.
Internal Medicine/Pediatrics
800 Highlander Point, Suite 300
Floyd Knobs, IN 47119
(812)923-2273
McMonigle, Mescia & Assic,
Pediatrics
2305 Green Valley Rd
New Albany, IN 47150
(812)949-0405 Se Habla Español
Eldridge, Stuart A.
Pediatrics
800 Highlander Point, Suite 300
Floyds Knobs, IN 47119
(812)923-2273
Nale, Stephen W.
Family Practice
2585 Charlestown Rd.
New Albany, IN 47150
(812)944-8451
Goldstein, Steven J.
Internal Medicine
2051 Clevidence Blvd.
Clarksville, IN 47129
(812)280-9145
Nassim, Cynthia G.
Pediatrics
2305 Greenvalley Rd
New Albany, IN 47150
(812)949-0405 Se Habla Español
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Sepehri, Bahram
Pediatrics
1425 State Street Suite 100
New Albany, IN 47150
(812)945-2229
Farnsley, Steven &
Oakes, William
2206 State Street Suite 100
New Albany, IN 47150
(812)944-9929
Silva, Guy D.
Obstetrics & Gynecology
OB/GYN Associates of Southern Indiana
1919 State Street Suite 340
New Albany, IN 47150
(812)945-5233 Se Habla Español
Fleck, Joseph (Pediatric ONLY)
(Medicaid)
412 Hale Road
Clarksville, IN 47129
(812)941-0588
Hartman, Joseph
2536 Charlestown Road
New Albany, IN 47150
(812)948-6684
DENTAL PROVIDERS
Associated Dentists (Medicaid)
1404 Blackiston Mill Road
New Albany, IN 47150
(812)282-7759
Kids Dentistree
2325 Green Valley Road Suite 1
New Albany, IN 47150
(812)944-9300 Se Habla Español
Bender, Paul (Pediatric only)
(Medicaid)
1919 State Street Suite 310
New Albany, IN 47150
(812)948-1519 Se Habla Español
Lapsey, David
1801 State Street
New Albany, IN 47150
(812)944-9588
Carter, Robert
809 Mt. Tabor Road
New Albany, IN 47150
(812)944-5155
Receveur, Ronald Leo
819 Mt. Tabor Road
New Albany, IN 47150
(812)948-2281
Compton, Barron
2829 Charlestown Road
New Albany, IN 47150
(812)944-7540
Dale Family Dentistry
Dale, Kenneth G.
2241 State Street
New Albany, IN 47150
(812)945-5100
Emmerson, Richard
9215 State Road 64
Georgetown, IN 47122
(812)951-3776
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