Ministry of Children and Youth Services Ministry of Community and Social Services Child Welfare Results Based Plan 2006/07 – 4th Quarter Report Refer to the Guide to Child Welfare Multi-Year Funding Model, Results Based Planning and Reporting for instructions regarding the completion of this document. PURPOSE: In addition to providing funding model related service, financial, staffing and other operational data, the MYRBP is a planning and reporting mechanism for service planning and delivery, accountability and performance reporting, outcomes measurement, research and quality assurance. Section 1: Agency Profile Information Children's Aid Society 05-Children's Aid Society of Toronto Executive Director CAROLYN BUCK Agency Address 30 ISABELLA STREET, TORONTO, ONTARIO M4Y 1N1 TPR# 81369 Jurisdiction TORONTO REGION Phone Number Date Submitted 416 924 4646 14/02/2007 Section 2: Child Welfare Transformation PURPOSE: Section 2 is a vehicle to keep tabs on planning of, progress on and impact of transformation, particularly since proclamation of Bill 210 in November 2006. 2.1 SAFE, PRIDE, OnLAC: Implementation Planning SAFE, PRIDE and OnLAC are a part of the permanency planning initiatives regarding child welfare transformation in Ontario. SAFE (Structured Analysis Family Evaluation) is a comprehensive set of home study assessment tools. PRIDE (Parent Resource for Information, Development and Education) is a practice model and curriculum to train and support caregivers and adoptive parents. OnLAC (Ontario Looking After Children) is a case management and planning tool for children in care. Note: In the Q2 report, a quarter-by-quarter implementation planning template was submitted with the Q2 MYRbP and possibly updated in the Q3 report. If there are changes to the previously submitted implementation plans, please attach the plan with changes highlighted. P:\Service Plans\ Service Plan 2006 07\3 CAST MYRBP\4 Report Q4\Draft Report\2.1 SAFE PRIDE OnLAC.doc Please note – there have been NO CHANGES – the document is attached for reference only 2.2 Client Complaint Note: Please enter information into each cell in the table, by entering either “0” or a number. Please provide the total number of written complaints that were dealt with by the Children's Aid Society for the period, November 30 – March 31, 2007. For these complaints, please provide a breakdown as attached. Additionally, please provide the number of written notices issued by the children's aid society under sections 61 and 144 of the CFSA. P:\Service Plans\ Service Plan 2006 07\3 CAST MYRBP\4 Report Q4\Draft Report\2.2 MYRBP Q4 Client Complaint March 31-07.doc 2006/07 Child Welfare Multi-year Results Based Plan : FINAL 220607 Page 1 of 9 TPR # CAS 2006/07 Child Welfare Results Based Plan – 4th Quarter Report 81369 Toronto 2.3 Child Welfare Legal Services/Alternatives to Court With proclamation of Bill 210 and the Regulations and the issuance of the ADR Policy Directive, if a child is or may be in need of protection Societies must consider whether a prescribed method of ADR could assist in resolving any issue related to the child or a plan of care. For the period post-proclamation (November 30 to March 31, 2007), please complete the below table. Note: Please enter information into each cell in the table, by entering either “0” or a number. Requested Information (For the Period November 30 to March 31, 2007) Total # of open protection cases as at March 31, 2007 Total # of Cases before the courts as at March 31, 2007 Actual # of protection cases that were served (and closed) to March 31, 2007 Response 2,189 786 7,595 Did you have access to ADR services? (Yes/No) (If no please provide details.) Yes Child Protection Mediation Actual # cases referred to child protection mediation Actual # where all issues were resolved Actual # where there was partial resolution Actual # where there was no resolution Actual # where the outcome is pending Family Group Conferencing 7 4 1 0 2 Actual # of cases referred to Family Group Conferencing 19 Actual # where all issues were resolved 3 Actual # where there was partial resolution 0 Actual # where there was no resolution 4 Actual # where the outcome is pending 12 Aboriginal Approaches Actual # of cases referred to Aboriginal Approaches Actual # where all issues were resolved Actual # where there was partial resolution Actual # where there was no resolution Actual # where the outcome is pending Other Approaches na na na na na Actual # of cases referred to other approaches? (Specify with a written description of each approved method to be used.) Actual # where all issues were resolved Actual # where there was partial resolution Actual # where there was no resolution Actual # where the outcome is pending na Actual # of cases referred to ADR pre-court application Actual # of cases referred to ADR post court proclamation Total (B) Actual # of cases where notice was provided to the Office of the Children’s Lawyer, as required by the policy directive. Actual # of cases in which the Office of the Children’s Lawyer subsequently provided legal representation. 2006/07 Child Welfare Multi-Year Results Based Plan FINAL June 22/07 11am Page 2 of 9 na na na na 11 8 19 1 0 2006/07 Child Welfare Results Based Plan – 4th Quarter Report TPR # CAS 81369 Toronto 2.4 Non-Residential Services – Intake & Family Service Please report on results achieved in 2006-07 in areas previously reported. Example areas include: Non-Residential Service Transformation activities include: Community Capacity Building Initiatives, Family Conferencing, Wraparound, Admission Prevention/family support, and others as identified by the society. Transformation Activity: Q4 YTD # Served CURRENT Child Family Domestic Violence (DV) Team 1050 1600 ** 879 1200 ** 815 771 617 NOTE: Numbers for DV Team above represent cases served ONLY by the specialized DV Team at Intake ** Represents estimate Adolescent Teams (AT) ** Represents estimate Family Support Program (FSP) Status & Examples of Achievements Toward Anticipated Outcomes/ Benefits Activities: Continued review of new Standards re: practice implications for DV services; DV service now integrated as a regular participant in the “new worker training”; Increased consultation and mentoring on selected cases with the other 11 Intake teams as well as across the Family Services teams; DV Team supervisor (member of the OACAS workgroup) participated in development and completion of OACAS provincial training materials and curriculum; Recommendations of the DV Best Practice Committee approved in principle by Senior Management with request that the committee prepare a recommended action plan based on the priority items. Outcomes: Integration of the principles of best practice and requirements of new standards for DV cases across the Society. Future Activities: Agency-Wide Committee preparing action plan for approval by SMC based on recommendations in the Best Practice Report; Recommendations of the Agency-Wide Committee as approved by SMC to be implemented related to service and community partnerships in DV cases; Collaborative relationships are in place through the DV team and will expand and strengthen as initiatives are implemented in community based branches. Activities: To ensure child safety at home and early reunification home from care Outcomes: Increased use of wrap-around services, FGC to foster youth/family involvement in decision making. Client satisfaction with AT service is high: youth (78%) and families (79%) # in-care youth (13-17) in Community based Branches dropped from start of Q1 of 309 to 262 at end of Q4 (drop of 15%). Activities: To focus on preventing admission through ensuring child safety at home and early reunification home from care Outcomes: Successful in preventing admissions on 82% of cases referred and successful with reunification on 76% of cases 2006/07 Child Welfare Multi-Year Results Based Plan FINAL June 22/07 11am Page 3 of 9 2006/07 Child Welfare Results Based Plan – 4th Quarter Report Transformation Activity: Q4 YTD # Served TPR # CAS 81369 Toronto Status & Examples of Achievements Toward Anticipated Outcomes/ Benefits CURRENT Child Family Family Group Conferencing 19 13 Activities: To engage at-risk children & their families in the formal FGC process to ensure safety of child and facilitate permanency plans and child stability Outcomes: YTD # of children served has been adjusted. YTD # of family served been adjusted In Q4, plans developed for 3 children in three families to be placed with kin Safety Care Plans were formulated for all & supported children’s safety FASD Initiative Assessment & Diagnosis 58 50 approx Activities: To assess & diagnose youth re-FASD (AKA – ARND) Outcomes: 58 diagnoses have been completed and referrals are in process for 25 more children. To date more than 50% of children referred have been diagnosed FASD or ARND. For these children case management plans will be put in place to address their unique needs and it is believed that by obtaining a formal diagnosis we will be able to put better supports in place by working cooperatively with caregivers, schools and community partners. We also hope to reduce the potential for secondary disabilities with these children/youth. (25 in process) Activities: To decrease placement changes & enhance permanency plans for these youth Outcomes: Two pilot projects continue to examine the effectiveness of enhanced case management plans. One is in Child and Youth Services for Crown Wards in long-term care, the other, on two teams at Toronto Branch serving both children in the community and in short term care. Preliminary results suggest placement stability has increased as a result of improved case management plans. Research is ongoing. CAST also used consultation with FASD Specialist, Donna Debolt, to develop case management plans. Workers, care providers and community partners have found these consultations very helpful and supportive and believe they have helped maintain children and youth in their placements. Placement Stability Respite Care for Care Providers 30 19 Activities: To assist /support care providers & enhance permanency plans for FASD youth Outcomes: From Q3 to Q4, the number of children and families receiving respite jumped 10 families/ 20 children to 19 families 30 children. The demand continues to be significant with 8-10 more families requiring service. Numbers provided are for total number of families and children receiving service. They received service in each month of Q4. Throughout the year families have received more than 2,000 hours of in-home support and more than 200 overnight services (where their FASD children spent an overnight at a licensed care provider’s home). Respite was provided to Foster and Adoptive families, as well as community families (e.g. one father caring for 5 FASD youth is supported in order to maintain FASD children in their home in their community). Research has been conducted. Families received a questionnaire before receiving respite, after 6 months of service and they will again receive a questionnaire after 12 months of service. There is a clear indication from workers and caregivers that respite has supported placements and increased stability for these children and youth. 2006/07 Child Welfare Multi-Year Results Based Plan FINAL June 22/07 11am Page 4 of 9 2006/07 Child Welfare Results Based Plan – 4th Quarter Report Transformation Activity: Q4 YTD # Served DEVELOPMENT Child Domestic Violence (DV) Transitional Support for non-English Speaking Families Community-Based Linkage strategy. Activities are not focused at a caseby-case basis; aim is to develop resources and knowledge of how to access services for clients 14 14 ++NEW++ Fathering Without Violence Groups 81369 Toronto Status & Examples of Achievements Toward Anticipated Outcomes/ Benefits Family (25 on referral) Transformation Activity: Q4 TPR # CAS YTD # Served Activities: Continued efforts to contract with community services for additional Transitional Support Workers to provide liaison & consultation services to staff ( the need for additional resources is particularly acute in the northern area of the city) Continued strengthening of relations with Transitional Support and Housing Workers – DV supervisor now meeting with this group on a quarterly basis Outcomes: Increased access to transitional support for clients and enhanced linkages for staff with community services Advocacy for further expansion will continue to build on the success to date Activities: To collaborate with community partners and apply for funding for needed group service. Most groups did not begin until Q4. Outcomes: Specific service available for men where violence is identified as an issue, but there is no court-ordered intervention. Activities: Group programs initiated – 25 men have been referred to the program; 14 men and their families have received service through the program; language capacity in Portuguese, Tamil and Spanish available; An Advisory Committee has been established and meets regularly to discuss referrals, program design and curriculum, planning – representation from each child welfare agency and each of the participating community partners Research capacity added through community partners to develop plan to describe and measure outcomes. Status & Examples of Achievements Toward Anticipated Outcomes/ Benefits RESEARCH Child Family Emergency After- Hours Service for Adolescents Study 0 0 Activities: 4 Toronto CASs Research Team is regularly meeting to develop the service (EAHS service for teens) & research program (evaluate program over 3 years) Outcomes: Study implementation on hold until 07/08 as delivery of service being explored with CMH agencies Advance Kinship Service Study 0 0 Activities: CAST/Durham Research Team is regularly meeting to develop this research program that will increase staff knowledge/skill in referring to kinship care Outcomes: U/T Ethics approved Feb /07; RA hired; study teams sampled; curriculum finalized; enhanced kin support model finalized Training to study teams set for April 07; enhanced kin service to commence May/07 Double Click to Open - Not Linked Transformation Activity # of Children Served # of Families Served 2006/07 Child Welfare Multi-Year Results Based Plan FINAL June 22/07 11am Page 5 of 9 Status and Examples of Achievements Toward Anticipated Outcomes / Benefits 2006/07 Child Welfare Results Based Plan – 4th Quarter Report TPR # CAS 81369 Toronto 2.5 Permanency Planning Please report on results achieved in 2006-07 in areas previously reported in Q2 and possibly updated in Q3. Example areas include: Residential Service Transformation activities include: Kinship Service, Kinship Care, Customary Care, Adoption Initiatives, Foster Care Revitalization, others as identified by the society. Transformation Activity: Q4 YTD # Children Served CURRENT SERVICES Integration of 424 Kinship Care and Kinship Service YTD # Families Served 280 ** ** Represents estimate FASD Early Repatriation of Crown Wards to Birth Family/ Kin Therapeutic Access Centre (TAC) Family Group Conferencing SAFE/PRIDE 7 7 # of children repatriated) 138 110 117 All prospective kinship care, foster adoptive families Status & Examples of Achievements Toward Anticipated Outcomes/ Benefits Activities: To advance kinship care and develop kinship service In Q4 the kinship service support workers began their work in each of the community based branches. The Society’s Kinship Work Group continues its focus on integrating kinship care and kinship service into one service model in an effort to advance this service to the families we serve Outcomes: Closed one staff program to assist in offsetting increased costs in the kinship program (the physical location of the residential program is now being utilized as a different type of residential service) For YTD - 282 home studies have been completed An expanded model of kinship care and service is continuing to be integrated, with staff providing both comprehensive assessment and support services Refer to 2.4 Activities: To complete home studies on referred youth and where appropriate, repatriate Crown Wards home. To provide Child and Youth Worker support to the family to promote the reunification. Outcomes: Reduced # days in care for these Crown Wards Increased permanency for youth served In Q4, 5 new home studies were initiated but not completed by end of Q4; 7 youth repatriated home at end of Q4. Activities: To expedite assessment of parenting capacity through therapeutic access in order to quicken decisions regarding permanency planning for referred children Outcomes: In Q4, a total of 31 families were served by the TAC, representing 47 children; 15 were new families with 20 children TAC has been successful in reducing the days care for children referred & permanency plans have been expedited; TAC referrals now open to entire agency; increased clinical learning opportunities offered for all staff A CYW from Toronto Branch has begun to participate in the delivery of the program to begin to learn this clinical model and to work with families referred from that Branch. Refer to 2.4 Refer to 2.1 2006/07 Child Welfare Multi-Year Results Based Plan FINAL June 22/07 11am Page 6 of 9 2006/07 Child Welfare Results Based Plan – 4th Quarter Report Transformation Activity: Q4 YTD # Children Served CURRENT SERVICES Post- Adoption 389 Support YTD # Families Served 370 380 Access All children/youth & their families with access Foster Care Recruitment – Foster with a View to Adopt 19 19 ONLAC TPR # CAS 81369 Toronto Status & Examples of Achievements Toward Anticipated Outcomes/ Benefits Activities: To provide supportive counselling and subsidy that will support adoptive parents in meeting the ongoing needs of their adopted children Outcomes: Monthly post-adoption support groups started Q4 in Jan/07 to address significant issues for adoptive families Service and support packages developed for adoptive families These parents are now linked to FASD supports where appropriate Use of child & youth support to this cohort of parents has increased The number of children receiving subsidies is slightly less than anticipated as several situations that previously required subsidy have now been resolved Activities: A review of the access literature, an examination of other access programs, a Review of external policies, and the findings of this survey formed the basis of the recommendations the Access Committee made to Senior Management regarding access policy, procedures and practices. Development of proposed implementation plan for consideration by Sr. Mgt. Outcomes: To better understand the service issues/challenges in order to adapt our service model to ensure safety and service excellence to the children/youth and families. Activities: Explore with relevant adoptive parents, the feasibility of ‘fostering with a view to adopt’ Outcomes: To date, 19 adoptive homes have been assessed and agreed to commence “fostering with a view to adopt” Enhanced permanency options for these children through earlier placement opportunities. Refer to 2.1 In Development Independence Planning for Youth Leaving Care 89 89 Activities: To assist in providing adequate housing at an affordable cost for youth transitioning from care to independent living. Outcomes: In Q4, 1 additional youth was placed/housed in “PARC Supported Housing”; bringing the total to 11 to date; youth’s worker was able to refer youth to housingrelated resources via PARC’s ‘One Stop Housing Service’. In Q4, 1 additional youth was housed in “Rent-geared-to-Income” PEARS Avenue Housing Project, a collaborative supported housing project with St. Clare’s Multi-faith Housing Society, Toronto (bringing the total to 4 youth to date). CCAS, CAST & City of Toronto (Housing Connections) agreement has been signed regarding Canada-Ontario Housing Allowance Program (HAP). This would provide rent subsides to current or former Crown Wards between the ages of 16-25 residing in housing units deemed eligible by Housing Connections. CAST will target 20-25 housing units or youth accessing housing through this program. While no additional youth moved into these supported housing units, there are 18 applications pending. Activities: To examine practices related to Youth in Transition/ECM Enhancements Outcomes: 5% increase for monthly allowance approved for ECM youth Child Welfare A Transformation Work Group continues to examine practices related to Youth in Transition/ECM Enhancements. . 2006/07 Child Welfare Multi-Year Results Based Plan FINAL June 22/07 11am Page 7 of 9 2006/07 Child Welfare Results Based Plan – 4th Quarter Report TPR # CAS 81369 Toronto Double Click to Open - Not Linked Transformation Activity # of Children Served # of Families Served Status and Examples of Achievements Toward Anticipated Outcomes / Benefits Section 3: Outcome Measures PURPOSE: Section 3 helps to measure progress on outcomes, particularly with respect to transformation. Note: Calculation of the outcome measures is included in the attachment included with Section 4. Once the file is linked to the related YTD reports, the table will automatically be populated. Section 4 – Financial Information PURPOSE: Section 4 helps to summarize the projected pressure or surplus, and the categories that “cause” the variance. As the accountability is to manage within the funding model eligibility, the plan to manage pressures, in particular, is requested. Note: Explanations for variance are to be included in the attached spreadsheet. Technical: Three spreadsheets are to be linked by using the menu items[Edit] [Links..]. [Change Source] to your societies Q3 year-to-date (YTD) report, Q4 YTD report and 2005-06 Q4 YTD report. Please provide explanations in the attachment that relate to the year-end variances for all blocks. Also note that the attachment also calculates revised year-end results based on Q4 information once the attachment is linked. The information is subject to year-end ministry reconciliation and, thus, could change from the attachment. Year-end results are based on the following principles: Your society may be eligible for additional funding pending an increase in realized service volumes that drive funding model eligibility. Additional In-Year Funding has been provided through Block 1. Incorporating the Additional In-Year Funding provided, underspending in Blocks 1, 3 and 4 can be used to support transformation; however, Block 2 funding cannot be used to offset operating funding pressures. The 2006/07 allocation criteria for Additional In-Year Funding was based on the Q3 forecast and will not be re-calculated based on Q4. Decreases in eligibility from Q3 to Q4 will not be recovered if your society is not in a surplus position. If you are in a surplus position, the amount of surplus will be recovered. Increases in eligibility from Q3 to Q4 will be funded if your society is in a deficit position. The prior period funding will be the lesser of the increase in eligibility or the reconciled deficit. If, through the reconciliation process, reconciled year end expenditures differ from the Q4 submission, an amended Q4 year to date report must be submitted to the Ministry. 2006/07 Child Welfare Multi-Year Results Based Plan FINAL June 22/07 11am Page 8 of 9 2006/07 Child Welfare Results Based Plan – 4th Quarter Report TPR # CAS Agency Signatures Executive Director Name Signature Date Board President to sign confirming that the board has received the Multi-Year Results Based Plan Name & CAS Signature 2006/07 Child Welfare Multi-Year Results Based Plan FINAL June 22/07 11am Page 9 of 9 Date 81369 Toronto